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Keepers Lodge, Hillfield Village

Dartmouth, Devon (Ref. 995541)

4.4

Very good

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  • Sleeps 10

  • Bedrooms 5

  • Bathrooms 4

  • Pets No

  • Show on map

Features

  • Hot tub
  • Off road parking
  • Ground floor accommodation
  • Ground floor bedroom
  • Garden / Patio
  • Cot available
  • Highchair available
  • Washing machine
  • Dishwasher
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Cleanliness
Comfort
Facilities

16 Customer Reviews

  • "We had a wonderful holiday."

    The property was very well equipped, very clean and provided our party of nine with plenty of space. Everything was of an excellent quality and there was plenty of everything we needed. The tennis court was excellent and enjoyed by us all. The staff were pleasant and helpful. The hot tub was a real hit but at the same time was the only disappointment as the chemical ran out by mid-week and there appeared to be no-one on site qualified to re-new it. So by Friday it was unusable. Despite this we really enjoyed our time at Hillfield and would love to return.

    Reviewed by MaryApr 2022

  • "Property was very clean on arrival & the modern decor makes it a very comfortable place to spend time."

    Only downside was the en suites let a 'toilet' smell into the downstairs bedrooms - the double at the back in particular so we moved into the front bedroom.

    Thank you for your feedback of Keeper’s Lodge. We are sorry to hear that you experienced an issue with the toilet. This has now been attended to and the issue resolved. Despite this we are glad to hear you found the property clean and comfortable. We look forward to welcoming you back to Hillfield Village soon. Property Owner

    Reviewed by MarcFeb 2022

  • "Keeper's Lodge was clean and well equipped for us with a lovely hot tub which we enjoyed."

    Don't think it's suitable for 10 people to stay - it would be very crowded. It would be useful to put a note in the property file for guests, that the concealed cutlery draw is above the pan store! The beds had nice linen but aren't very comfortable, with extremely soft mattresses. Main downstairs bathroom has poor flush on toilet and also has an odour issue (probably known, as scented diffuser in just this bathroom). Worst aspect of staying here is ending your holiday with a 10 am checkout with instructions to strip all beds, have dishwasher emptied and all equipment put away!! Not what you expect or have to do, or current practice, if staying in a hotel - even during these covid cautious times. Lovely location.

    Thank you for your feedback of Keeper’s Lodge. We are sorry to hear you experienced an issue with the toilet. This has now been attended to. Our procedure of requesting that bed linen and towels to be removed was put in place in response to the covid-19 situation, to protect the safety of both our guests and our housekeeping staff. However we are pleased that we have now removed this requirement for our guests. Despite these issues we are glad to hear you found the accommodation clean and well equipped. We look forward to welcoming you back to Hillfield Village soon. Property Owner

    Reviewed by MalcolmJan 2022

  • "We arrived and no one was at reception, we had to call Sykes to find out how to get keys."

    Hot tub wasn't ready until 5pm in the second day. When only there for 3 nights not really acceptable. On departure told you leave keys at reception and again no one there. Called Sykes and they couldn't get hold of anyone at hill field. After waiting 15 minutes I left keys in lodge and left.

    Thank you for your feedback of Keeper’s Lodge. We are sorry to hear you were unable to see our receptionist during your stay. We did contact you prior to your arrival to explain the key collection procedure and let you know our on site reception would be closed over the New Year period, so should you have any queries to please call us. We are sorry that the hot tub was not available for your arrival but we can see we have since spoken with you about this. Despite these issues we hope you enjoyed your holiday and we look forward to welcoming you back to Hillfield Village soon. Property Owner

    Reviewed by GemmaDec 2021

  • "We have just returned home from our holibob at keepers Lodge after spending a lovely week celebrating families 60th and a 30th birthdays ."

    Can’t fault the accommodation , spacious and clean , lovely linen and fluffy towels provided, 7 minutes from Sainsbury’s for those vital beverages

    Thank you for your feedback of Keeper’s Lodge. We are glad to hear your lovely comments regarding the accommodation and pleased that you enjoyed your holiday celebrations. We look forward to welcoming you back to Hillfield Village soon. Property Owner

    Reviewed by LynneNov 2021

  • "The property was lovely and clean, difficult to find in the dark and reception is closed most of the time in the village."

    The property was smaller than expected for 10 guests this was not an issue but is smaller than what it looks like in the pictures. There was a really good washing machine and tumble dryer which with 8 children really was a bonus. Kitchen equipment was all of really good quality and plenty of plates and cutlery. Only negative is that there was no hoover!! There was a broom and dustpan and brush! If only staying for a few days would not have been much of a problem but 7 days of sweeping the floor, and then no mop either to clean the floor by day 7 the floors were not pleasant! Also the parking is not directly in front of the property, it’s not far away but there is not allocated parking instead parking spaces for a few cottages in a row, one night all the spaces were filled and I had to park further away which was a bit annoying.

    Thank you for your feedback of Keeper’s Lodge. We are sorry to hear you experienced some difficulties during your stay. The on-site reception is open 4 days a week, however our team are always happy to help guests over the phone. As advertised, Keeper’s Lodge has off road parking with additional parking a short walk away. Despite these issues we are glad to hear you found the property clean and kitchen well equipped. We look forward to welcoming you back to Hillfield Village soon. Property Owner

    Reviewed by AeishahOct 2021

  • "Just had a lovely week at Hillside Village - Keepers Lodge was excellent - great design - clean with high class fixtures and fittings ."

    The whole family enjoyed the accommodation/Hot Tub/Tennis Court - however - prior to arriving you made no mention of the various several building schemes going on around the site currently and the “missing” boules area and we were also told that the old swimming pool area had been redesigned into a family area - it is still a derelict pool/building site - and that whole area is unsightly - we would return when it is all finished - hopefully there will be more family friendly amenities in the future when all the bulilding projects are finished as I think this did impact on the overall appearance of the village - think u should mention this currently on your booking site - as it comes of a bit of a surprise when you first arrive - however - it did not spoil our holiday xx

    Reviewed by JackieAug 2021

  • "Great relaxing holiday for our family."

    Accommodation, not least the hot tub, brilliant and a very high standard. Great base from which to explore the area with a beach close by. A pub within easy reach also, The Sportsman, ideal for a good meal with lots of choice. We will certainly recommend Hillfield to our friends, well done Sykes, we all want to return that’s for sure.

    Thank you for your feedback of Keeper's Lodge. We are glad to hear that you enjoyed your holiday and found the accommodation to be of a high standard. We look forward to welcoming you back to Hillfield Village soon! Property Owner

    Reviewed by RaymondAug 2021

  • "Booked this holiday specifically for the outside swimming pool Very disappointed that it was not available"

    Thank you for your recent feedback of Keeper’s Lodge. At the time of your booking the information on our website clearly stated that the swimming pool would remain closed until further notice, due to the ongoing covid-19 situation. Further plans were then produced to redevelop the pool area during 2021, replacing it with an outdoor recreation area available for all year round use. Upon receiving this information we emailed you to make you aware that the pool would be closed. This is in accordance with the booking terms and conditions, which state that amenities can be withdrawn at any time. Despite these issues we hope you enjoyed your time in sunny Devon. Property Owner

    Reviewed by PamJul 2021

  • "The cottage was immaculately clean and perfect for our stay."

    Coast and country kept us up to date with potential issue with cottage which was sorted before we arrived Very happy holiday and would not hesitate to recommend

    Reviewed by GrahamJul 2021

  • "When holiday was booked I did not see any mention that the pool and children's ..."

    When holiday was booked I did not see any mention that the pool and children's play area was not going to be available, it was only some months later I received an email to say they will be closed, I thought only the assumption it was due to covid, but when we arrived we saw other building works being done that was not mentioned, very disappointed and dispointing for my 4 grandchildren, the accommodation itself was first class, I will not be recommending that holiday village or maybe sykes holidays in the

    Thank you for your recent feedback of Keeper’s Lodge, we are glad to hear that you found the accommodation to be of a high standard. At the time of your booking the information on our website clearly stated that building works were ongoing at Hillfield Village, and that the play area would be closed. We are sorry that you missed this when making your booking. Further plans were then produced to redevelop the pool area during 2021, replacing it with an outdoor recreation area available for all year round use. Upon receiving this information we emailed you to make you aware that the pool would be closed. This is in accordance with the booking terms and conditions, which state that amenities can be withdrawn at any time. Despite these issues we hope you enjoyed your time in sunny Devon. Property Owner

    Reviewed by KarenMay 2021

  • "The village and lodge, we cant fault, but the swimming pool being closed and kids play area really impacted our holiday for our 2 kids, after being told the pool was shut due to covid, once we found the pool it was actually under repair, having a new floor by the looks of it, I did wonder why pools were open at our last place the week before in st ives, it seems you've used the covid situation to repair the pool, but sadly the 2 draws for the children were missing, we enjoyed our stay but it did affect the overall enjoyment."

    I tried to discuss and sort some form of recompense before the holiday to be told it's not your fault but the government said pools could open and you chose to repair the pool in height of season and close the play area, it says on the hillfield website you'll follow government guidelines....with hillfield village "repairing" it in height of season it then gives you a reason not to open it as it wont be possible, I feel it could of been done after the height of season, after all the tennis court was a free for all whilst we were there! .

    Reviewed by CraigAug 2020

  • "Fantastic property, photographs don't do it justice, masses of space and excellent facilities - everything you can think of is provided."

    Reviewed by SimonOct 2019

  • "We thoroughly enjoyed our holiday, the house was lovely, clean and spacious and we would most definitely book again."

    There were only two things that we felt you could improve on: 1. One of the reason we booked the holiday cottage was for the swimming pool, but unfortunately we could not use the swimming pool as it was not heated. It may be worth your while investing in heating the swimming pool especially for guest like us that booked near the end of the season and the weather isn't that favourable. 2. Lack of recycling facilities. There was no special bins for recycling, at home we have all different bins for each product and it grieved me to be putting all different rubbish, ie food, cans, paper, plastic in the same bin. The only recycling you did was glass.

    We are so pleased that you enjoyed your time at Keeper's Lodge. Thank you for taking the time to give us your feedback. We have passed your comments regarding the benefit of a heated pool on to the Owners. With regards to the recycling Hillfield Village offers a ‘zero to landfill’ waste solution on site. This is an extremely sustainable system and is more effective environmentally than normal home recycling. We ask guests to separate the glass as this is placed in a separate bin, but all waste is recycled. For more information please have a look at the link below for the waste management company Devon Contract Waste:https://www.dcw.co.uk/zero-to-landfill Hopefully we can welcome you back to Devon soon Property Owner

    Reviewed by JoanneSep 2019

  • "The Keepers Lodge was fully equipped with everything for an enjoyable holiday, The hot tub was a just the right temperature for all of us to enjoy, and the rooms were just right for us."

    There was plenty of hot water for all of the showers and jacuzzi bath, which has used daily. The gardens were beautiful and well managed, maybe a 2nd tennis court could be added. Maybe a map showing were the nearest supermarket could be added to the welcome pack for future guests.

    Reviewed by PatriciaAug 2019

  • "Keeper's Lodge was an excellent holiday cottage."

    The facilities were first class and Hillfield Village itself was an excellent place for families with very friendly and helpful staff. One minor comment, the swimming pool was unheated, which was not specified.

    Reviewed by RonaldMay 2019

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This property is part of the Coast & Country Cottages collection.
Choose from over 400 properties in Salcombe, Dartmouth and the surrounding South Devon coast and countryside - the perfect destination for a holiday all year round.

Summary

  • Five bedrooms: 1 x ground-floor double with en-suite power shower, shaver point, illuminated heated mirror and heated towel rail, 1 x ground-floor double with en-suite shower, shaver socket, illuminated heated mirror and heated towel rail, 2 x twin, 1 x ground-floor twin
  • The mezzanine area upstairs consists of 2 bedrooms, new bathroom and a living area
  • Family bathroom with a whirlpool bath and hand-held shower, shaver socket, illuminated heated mirror and heated towel rail
  • Kitchen / utility / dining area
  • Living room
  • Electric oven and hob, microwave, fridge, fridge/freezer, dishwasher, washing machine, tumble dryer
  • TV with Freeview and DVD, WiFi
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • Up to two travel cots are available on request
  • Off-road parking
  • Garden with hot tub and furniture
  • Sorry, no pets and no smoking
  • Shop 2.2 miles, pub 1.4 miles
  • Note: Check-in from 4pm, check-out by 10am

The property

Keepers Lodge is a stylish holiday home in the old walled garden at the exclusive Hillfield Village development, near Dartmouth.

With five bedrooms accommodating up to 10 guests, this property rests in a peaceful location and provides high-quality amenities, off-road parking, a private garden with hot tub, and a great base for touring Devon.

Be welcomed into the bright and airy kitchen/diner with a large table set under a cathedral ceiling for all 10 guests to celebrate a special occasion.

In the elegant, handmade kitchen area, you'll find everything you need for home cooking, including an electric oven and hob, pristine worktops and plenty of storage space, and a utility area with a washing machine and tumble dryer.

Spend evenings relaxing with your loved ones in the sitting room with a sumptuous corner sofa, TV with Freeview and DVD player, and patio doors leading to your private decking area.

The space is ideal for a leisurely breakfast and alfresco meals, whilst the large hot tub entices you to relax under the stars!

This spacious holiday home has five bedrooms to choose from; on the ground floor, there are two double bedrooms with en-suite shower rooms, plus a twin, whilst the mezzanine first floor has two more twin rooms.

All guests have access to the family bathroom with a whirlpool bath for the ultimate relaxation after busy days.

The lovely surroundings of Hillfield Village are perfect for relaxing with your loved ones; beautiful gardens, an all-weather tennis court, and children's play area are all on offer.

Meanwhile the fabulous town of Dartmouth has plenty to offer, with beautiful coves and beaches scattering this Area of Outstanding Natural Beauty.

Discover local history at Dartmouth Museum set inside a 17th-century merchants house, the fortress of Dartmouth Castle overlooking the River Dart, which offers boat hires for picturesque sailing, and the Royal Avenue Gardens are just some of the attractions on offer!

There are plenty of coastal paths to venture along where Little Dartmouth Nature Reserve, the golden beach of Blackpool Sands, and Strete Gate Beach are all worth a visit.

For a family-friendly day out, head to Woodlands Family Theme Park for a variety of rides and a petting zoo, whilst the market town of Totnes is home to Totnes Castle, traditional pubs such as the Steam Packet Inn, and Totnes Rare Breeds Farm to meet a range of interesting animals.

Alternatively, you can join the South Devon Railway for scenic journeys through Devon's countryside, or perhaps you'd prefer exploring the River Dart by foot and visiting the National Trust's Greenway, an atmospheric house with a woodland garden.

Whether you are looking for accommodation for a family getaway, or gathering friends to celebrate a special occasion, you'll find a wonderful holiday home at Keepers Lodge, Hillfield Village.

Note: This property has a Good Housekeeping bond of £200.

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About the location

DARTMOUTH

Totnes 12 miles.

Dartmouth lies on the banks of the beautiful River Dart estuary in the popular and picturesque South Hams area of South Devon. Located within an Area of Outstanding Natural Beauty and close to the coast, Dartmouth is one of the most popular tourist destinations in Devon. It offers a stunning waterfront, ancient narrow streets lined with boutique shops, restaurants and art galleries plus many local events such as the annual Dart Music Festival and the Port of Dartmouth Royal Regatta, along with the Dartmouth Food Festival held every October. There are many interesting cycling and walking routes around Dartmouth, including the South West Coast Path, the Dart Valley Trail and plenty of quiet country lanes. A trip on the Dartmouth Steam Railway through picturesque countryside to Paignton is a must, and so is a boat trip across to Kingswear and on to Brixham, a pretty little harbour town. For those seeking some beach activities, there is a wide choice in the South Hams area such as Blue Flag Award winner Blackpool Sands, and Slapton Sands, both extremely popular and just a stone's throw from Dartmouth. A relaxing location in South Devon.

View more holiday cottages in Dartmouth

Region Information

Plans are being produced to redevelop the previous swimming pool area during 2022, replacing it with an outdoor recreation area available for all year round use. We will provide further details when available.

The children’s play area has been fully redeveloped with a new climbing frame, slide and swings, which along with the tennis court remains open all year round. Please note - tennis rackets and balls are NOT provided.

Construction of eight new 3-bedroom properties and associated site works will be completed in the Spring. Further redevelopment is planned to commence during the Autumn. During the periods of property development Hillfield Village will continue to operate with as little disruption as possible, with continued access to the tennis court and play area. Please contact the Coast & Country Cottages office for further details on how the above may affect your specific accommodation.

Keepers Lodge is tucked away from most of the building work onsite however there can be noise disruption.

Due to the Health and Safety policy, any use of barbecues is strictly prohibited at Hillfield Village.


This property offers the following short breaks:

  • Winter
  • Off-season
  • Last minute
  • Christmas
Book with confidence
If your booking can't take place due to a COVID-19 lockdown in the UK or Ireland, you can request a change of date or receive a full rental charges refund.

Owners may request any evidence that they reasonably require before making a refund. Sykes Holiday Cottages is not agreeing to pay or guarantee any refund from the Owner to you under this Book with confidence.
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