“I spoke with your office about black bag rubbish being left and that it was all strewn over the driveway, the feedback was there was nothing really could be done until bin cookection day.”
Fortunately one of your team was coming to the house to pick up a broken lamp from the previous rental and he saw the rubbish and cleaned it, we was also only left one black bag which he replenished. The bin men never came all the week we was there so our rubbish then became a problem with having to leave it in house so birds would not peck at it, I really think you should have taken the previous bags to your local refuse tip.
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Fortunately one of your team was coming to the house to pick up a broken lamp from the previous rental and he saw the rubbish and cleaned it, we was also only left one black bag which he replenished. The bin men never came all the week we was there so our rubbish then became a problem with having to leave it in house so birds would not peck at it, I really think you should have taken the previous bags to your local refuse tip.
Also a quick mention where I've had previous holiday lets there have always been basic condiments in the store cupboard. We had no way of a cup of tea or coffee until our big shop arrived, I do not expect 'welcome packs' but I do expect basics such as salt pepper and the like
The house was fantastic and spotless. It was a real shame about the rubbish and I felt very sorry for the other property sharing the drive with all the rubbish strewn around