Gilly's Cottage

11 Customer Reviews

• "Unfortunately I would not stay here again."

  The cleanliness is to be questioned. The oven smoked due to the amount of grease on the bottom that hasn't been cleaned and the grill tray was covered in old grease. Photos taken as proof. The cutlery and crockery also had to be washed before use. To which I might add that the water temperature isn't hot enough for greasy dishes. Also the aluminium blinds in the living room look like they haven't been cleaned in a very long time. Photos taken as proof The toilet seat is missing one of the fittings and has been stuck with silicone. The only place to put the toilet roll is on top of the toilet or the side of the bath. As my husband turned to reach for the toilet roll, the seat moved. Photos as proof The 2 seat sofa has an odour of vomit, this was noticed when we sat to watch the TV. The double bedroom has an odour of stale sweat which was apparent when the door had been shut. There is a lack of privacy at gillys cottage as every resident passes by the window to get to the car park. Also in the ad for gillys it shows benches to sit outside, it doesn't explain that the ones for gillys are through the other side of the car park and down a steep grass bank. Due to the above issues we cut the stay short and left 3 days early.

  Many thanks for taking the time to leave your feedback. We are disappointed to read that you had a few issues during your stay, please know that if you had made us aware of anything during your stay, we would have rectified them immediately. The oven has now been professionally cleaned, we can only apologies this was not picked up prior to your stay. We were surprised about the comment of the sofa as this was new in June, we have visited the property and investigated thoroughly, we cannot detect any odours that you mention. We have passed your comments on to the owner regarding privacy, who will look to address the matter. We are truly sorry you felt the need to leave early, this clearly was not the right property match for you. We do hope you still managed to enjoy the beautiful setting and all that Hope Cove has to offer. Property Owner

  Reviewed by Nadine1.6★Sep 2023

• "The sofa is old and very uncomfortable."

  Hello, the sofas have now been replaced with brand new ones as has the microwave and some saucepans. We do hope you had a nice holiday in Hope Cove. Property Owner

  Reviewed by Denise3.8★Jun 2023

• "We were not expecting to be overlooked at every window on eye level."

  Query fitting different type of window protection? Good use of small space No problems with parking. Enjoyed watching the sheep - and view generally good! Slightly further from centre of Hope than I had expected. Overall a good week in comfortable accommodation.

  Reviewed by Jennifer4.4★May 2023

• "Microwave was serviceable but signs of rust on the frame."

  Settees were really uncomfortable-too low and small.Notice that several visitors have made the same comments,are the owners not reading the reviews and taking action?Instructions on finding the accommodation were not very clear,the first left was a road leading away from the village.It was in fact the first building on the left after the Car Parking signs!

  Reviewed by Roger4.4★Apr 2023

• "Very clean but the saucepans etc."

  , need replacing

  Reviewed by Rhona4.1★Sep 2022

• "Beautiful apartment on the edge of hope cove"

  Reviewed by Victoria5.0★Aug 2022

• "What a lovely find Gillys cottage was we had a lovely week here."

  I agree with another comment that the sofas have certainly seen better days and could do with an update. Will certainly be looking to book for next year, Many thanks

  Reviewed by Sarah4.1★Jul 2022

• "Hope Cove is a gorgeous little village and well worth a weeks visit."

  The accommodation itself is clean comfortable and although on the edge of the village, is only a short walk to the centre. Only one minor issue during the stay where the shower hose started leaking. It want a major leak and I emailed the people looking after the property making them aware so that they could get a replacement hose for the next occupants. The handyman however picked up on the email and was round with a replacement hose the following morning, excellent service. In fact the service with anyone linked to the company was very good, everyone was helpful and positive. The only downside was the specific location of the cottage and its privacy. The cottage is at the edge of a carpark servicing the various flats, and the windows look out onto the carpark. It means anyone coming and going to their cars look directly into the cottage's large windows. What I didn't realise was that there is a large field/garden at the back of the car park which is enclosed on three sides and ideal for anyone with a dog. Very handy and a good plus point

  Reviewed by David3.8★Jul 2022

• "Rubbish bin for general rubbish was locked Settees were very low and have seen better times."

  Cottage was very clean and facilities were good

  Reviewed by C3.4★Jun 2022

• "Very well furnished and modern, clean little bungalow within or next-door to a block of 10 or more other apartments."

  Very quiet area on the edge of hope Cove. 5 minutes walk down to the beach and bars etc. The shared garden is very big like a small field but is open in a corner at the car park end so take extra care with a dog. Hope Cove is lovely. Everything you need is there for a great holiday. I would love to come back and be very happy to stay at the cottage. I would recommend for a couple or small family. It was great to be so close to everything and to visit such a friendly place. Hope Cove is a real liitle treat and a treasure.

  Reviewed by Nick4.4★Jun 2022

• "We had a lovely holiday and the owners have done well to make the apartment comfortable, light filled and a nice place to be - when it’s actually just a converted garage with car park on 2 sides and road on the other 2!"

  Given the tiny size and compromised aspect it was very expensive however. Our one suggestion would be to replace the bathroom towel rail (which was broken) with a really good heater and put a drying rack over the bath for wetsuits and beach towels as there was nowhere to dry things on rainy days.

  Reviewed by Belinda4.4★May 2022

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