“The cottage could have been lovely.”
Beautiful gardens and location and nice cottage with walks on door step.
Equipment within cottage shoddy, lovely old style building but plastic tray as shelf in bathroom!. DVD player only worked on certain DVD's - needs replacing, they are not expensive these days, TV so small you can hardly see it. Uncomforable beds in twin room. Toilet in twin room extremely slow filling cistern - needs looking at, pretty scaled up. Owners were away but we told the person who was house sitting for them and he called them and they said it is what you would expect in an old cottage. Notes left by the owners were basically saying to try and sort things yourself first before bothering them - we were on holiday! Place could really do with a good clean, lots of cobwebs, carpets a bit grimy, pets are allowed so need doing more often
***owners response*** Thank you for taking the time to complete your feedback following your stay at Quakers and for notifying us of the issue you encountered with the W.C during your stay, the owners have investigated the problem of scale which was causing unacceptable delays in flushing. Low water pressure from the spring does mean cisterns fill more slowly than those on main water. Your holiday coincided with the owners taking a break themselves and although a house sitter was available to contact unfortunately this incident was not something they were able to deal with, in hindsight they agree that this house sitter could have been better prepared and they will be briefed in more detail in the future. We are pleased that overall you liked the cottage and facilities but are sorry there are issues you have highlighted upon your return. Had these been reported at the time the owners and housekeepers would have done their best to resolve. We hope you’ll give us another chance to get it right and that we see you again in future!
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