“The cottage was advertised as having WiFi, I asked about it and was told there was none -very disappointing as this was one of the reasons for us booking Rose Cottage.”
The first night was spent locked in the bedroom due to locks on doors, my husband had to climb out of the window to get help. If there had been a fire I would not have gotten out.This had obviously happened before as someone had broken the door to the lounge.
The cottage was advertised as having a DVD player, we asked and it took a week for one to be provided.
The cottage is in a lovely situation, however the above tainted the holiday.
I believe that Sykes needs to check the properties that they advertise.