“Following two previous excellent cottage bookings through yourselves, Dormouse Cottage was disappointing !”
1) Traffic noise from the road alongside was continual from early morning until late evening.
2)As we arrived in October, we would have thought that the heating would have been pre-set. The only available heating was the electric heater in the lounge (under a deep layer of dust) - hence the cottage was cold.
3)The wash basin in the bathroom was blocked so we had to wash in the kitchen.
4)We found overall the cottage to be cold, noisy & not at all cosy.
Dear Mr Beard
Thank you for taking the time to provide your feedback. I'm sorry the cottage was cold upon your arrival, but I would like to point out that there are convector heaters in every room which once turned on make the cottage vey cosy. We will look into the issue of the bathroom basin and action accordingly.
Sykes owner relations