“There were no reviews for this property so we had to make a judgement from the photos and description.”
On arrival the property looked good. A bottle of wine, milk and biscuits were a nice touch.
A quick look round and all seemed neat and tidy. When unpacking I found clothes in the wardrobe left by a previous guest ! All the drawers needed wiping out before use, the bedding was very creased and did not smell freshly laundered.
The kitchen appliances were all very good BUT kitchen itself was lacking in basic equipment. A few cheap saucepans NO LIDS and a small frying pan, a tin and small baking tray was the sum total. No grill pan in the oven. We chose self catering due to the need to do our own cooking so this was hugely disappointing and inconvenient. There was not even a washing up bowl or brush, just a well used small scouring sponge. There is a washing machine, which is not mentioned on the website, and a small washing line BUT NO PEGS.
I thought the days of having to 'pack the kitchen sink' when self catering was a thing of the past, not in this property.
There are lovely hard floors throughout which should be easy to keep clean, sadly this was not the case. There is no door mat as you enter so all the dirt is traipsed in.
Apart from a small dustpan & brush you cannot sweep the floor. An ineffectual, small steam cleaner is provided but did little to remove the dirt. A mop and bucket would be much more effective.
All the issues we had with this property could so easily be fixed. It is a lovely building, the kitchen is as good as it looks in the pictures. The TV's are great and there are even floor standing fans in the bedrooms. So why skimp stocking the kitchen with some decent equipment ?
This is a phrase from the website description........ 'you an easily cook up a storm for the whole family!'........ No you can't !!!! Not unless you take all the pots, dishes etc with you or, like us, go out and buy them.
Be aware that Bristol Airport is just down the road so plane noise is inevitable.
The road leading to the property is busy,narrow & no footpath.
We also had to invest in some fly spray. The roof of the porch was covered in them ! Couldn't have the door or kitchen window open as they got everywhere.
Cannot comment on the owners as we didn't meet them.
- Mrs Owens, September 2019
Hi Mrs Owens,
Many thanks for your feedback, as The Ash View is a new venture of ours and new to the holiday let market, we are solely learning from customers feedback. Like the rest of our customers feedback we have now addressed your points. Bristol Airport is 6 miles away from the property, so while some overhead noise can be expected we hope you were still able to experience the idyllic location of the property.
Many Thanks
The Ash View
Sykes owner relations