The Hermitage

49 Customer Reviews

• "It was obvious that no one had been to check up the property before we arrived."

  the heating was not on so the house was really cold, not the sort of welcpme you want on a cold wet novemebr day . having waited for awhile for it to come on, thinking it might be on a timer it became obvious it had broken. in many other lets we have stayed in , in the winter months the agent/owner has obviously come round shortly before and put heating on, even put a light on so when arrive it is cosy. the heating was fixed fairly quickly however the house is not a warm house and even with heater and log fire going the house never got warm before we went to bed . so a cold and disappointing start to the break,and again as we were not allowed to change any settings the following evening was also a cold evening as by the time the house any sort of heat in it , it was bedtime. For the amount of rent being charged the heater settings being used are just mean , and money pinching by the owner!!

  Reviewed by John2.8★Nov 2023

• "A gorgeous cottage."

  Scrupulously clean and maintained. A very well equipped kitchen. A delight to sleep somewhere in complete peace and darkness. Delightful village too.

  Reviewed by Jennie5.0★Oct 2023

• "A great wee cottage but heres some details that , if sorted, would turn it into something a bit more worth that silver award - 1, theres mice or some kind of beastie in loft & walls."

  2, When I arrived window handle in bedroom was broken rendering house unlockable, Busy Bees dealt with it swiftly and efficiently- gold star to them. 3, None of appliances have any evidence of being PAT tested and toaster set off trip. 4, Bathroom blind heavily stained when rolled down. 5, If you want people to leave it clean please service hoover ( it worked but not very well) and provide spare binbags & more cleaning materials. 6, Spout on caffetiere broken. 7, Please be more upfront in description of how far the house is from the road and that you need two free hands to open each door....honestly, a total pain when shifting bags. It would be near impossible for person with disability or carrying baby. Busy Bees who are contracted to do cleaning , and maintenace were great at communicating and helpful. Sykes appear to just do the advertising and booking.

  Thank you so much for your feedback which is invaluable to me as an owner in seeking to give guests the best experience during their stay. You have discovered the downside of idyllic peaceful rural living !: you are some way away from the road and nature provides challenges in terms of wildlife seeking shelter as the nights get colder. We always try to be one step ahead on the latter and have taken steps to investigate and deal with anything . The toaster was less than 12 months old but has now been replaced .Thank you for reporting that . Thanks also for reporting the window lock and for your attempt to clean up. That was appreciated though we do not expect guests to do a professional cleaning job ..that is what Busy Bees are paid for ! Property Owner

  Reviewed by Louisa3.4★Oct 2023

• "The Hermitage was a lovely cosy and clean cottage."

  My wife loved the kitchen and dining area. It was an Ideal location for getting about. The locals were friendly. The only drawback for us was the stairs in the property. Great care is needed on them especially coming down them!! My wife had a fall on them. Apart from that it was one of the best cottages we had stayed in.

  Thanks for taking the time to leave feedback on the cottage . We are so glad your wife's fall didnt ruin your holiday . We do warn guests in the property description that the stairs are steep - a feature of the very old small property , but nevertheless it must have been a shock and we were relieved to hear from our caretakers at the time that she was ok . We will be replacing the spindle broken in the fall of course , and will ensure future guests are made aware and take every care . Thankyou again. Property Owner

  Reviewed by Kenneth4.7★Oct 2023

• "Love the property but it needs a shower screen"

  Reviewed by Paul5.0★Sep 2023

• "The Hermitage oozed all the charm and character of a period cottage, yet at the same time provided all the necessay equipment and comfort for modern living."

  It was tastefully furnished throughout and the woodburning stove provided for cosy evenings by the fire. The courtyard garden was very tranquil and a lovely place to sit, eat, relax and unwinding whilst listening to bird song. The setting couldn't be more perfect, Nunney is an idyllic, picturesque village, Nunney Castle surrrounded by it Moat is a lovely place to sit and it is practically on the doorstep! The George Inn, offered a delicious homecooked menu from 5:30 pm and the short walk via the Castle and crossing the small wooded bridge over the stream was a real pleasure and also meant you could enjoy a meal and drink without having to think about driving. Nunney was a great base, we enjoyed the Village Fayre and visited Wells, Stourhead, Frome, Cheddar Gorge, Glastonbury, Salisbury and Bath, all within a short drive. I would definiately recommend staying at The Hermitage.

  Reviewed by Linda5.0★Jul 2023

• "The Hermitage is a very comfortabel cottage."

  We had a lovely stay in this beautiful village. A perfect spot to discover Bath, Wells, Stonehenge, Salisbury, Glastonbury and the public footpaths around Nunney. We would love to come back some time in the future.

  Reviewed by Henriette5.0★Jul 2023

• "Beautiful cottage in a lovely village, with everything we needed."

  Key lock entry and safe numerals proved a challenge to those of us with 'dodgy' eyesight, but we got in!

  Reviewed by Jeanette5.0★Jun 2023

• "We had a brilliant time staying in this picturesque Village and home!"

  It was just myself and two children, so the size was no problem at all for us. Everyone we met was friendly, we spoke a a few times to a neighbour that was a couple of doors and he was always a pleasure to talk to! The kitchen had everything we needed, so cooking our meals with no issue ever. I was happy with how the garden had a door on it due to my son having additional needs and my daughter being young still, I felt at ease if they were pottering around in the garden that they were safe and secure. We all slept comfortably, my son had dibs on the living area, but there was enough chairs for us all to sit on and feel cosy to watch a film. We were never short of anything to do, we enjoyed visiting Nunney castle right by us, feeding the ducks and a long walk on the public footpath. If you want to visit other places a car is definitely needed, we were able to enjoy day trips in to Frome town centre/park, longleat safari, the fleet air arm museum, Weston super-mare, splash down water park… gutted we never got to visit the Jurassic coast because our stay went so quickly. All shops are only a short drive away also and they have a little local shop if in need of something quick. Would honestly recommend a stay here, as we really enjoyed ourselves, thank you :)

  Reviewed by Olivia4.7★Jun 2023

• "A delightful cottage in a very lovely and interesting village."

  We enjoyed the outside space and were very lucky with the weather, so could have our meals in the garden. It was perfect for us two and we liked it being an old building. We found lots of useful information, including maps, about the local area.

  Reviewed by Tarja4.7★May 2023

• "Another lovely week in Nunney!"

  What a charming cottage annd a charming little place - A castle, a church, a babbling brook plus ducks, a village pub and a teashop and a local shop - what more could one want?

  Thank you so much for your feedback . We very much look forward to welcoming you back to the property with its new windows , which i am sure you will appreciate ! Property Owner

  Reviewed by Juliet5.0★Feb 2023

• "Nice place in a beautiful setting."

  Unfortunately there is loads of recycling and rubbish from previous guests that hasn't been removed. Also the outside lights do not work, making it difficult to navigate from the dark passage to the property and open up. Will certainly like to stay there again

  With apologies, I think the Christmas period caused some hiatus with our refuse collections. As for the dark passage , as this is not owned by us , we have to rely on battery sensor lights (and guests' own phone torches) but we are continually looking to see how we can improve the situation Property Owner

  Reviewed by Reece4.4★Dec 2022

• "The cottage was lovely and ideal for the break we were in need of on this occasion."

  Nice and cosy, but we did feel that it was only really suitable for 2 + baby/small child. We would not like to have booked for 4 adults (but we are used to a fair amount of space at home). The only unsettling thing were the overnight visitors to the roof space! Lots of running, scampering and scratching. I did phone and report this and apparently action had been taken. Central location for our outings, local shop, pub and cafe. Enjoyed a good walk from the cottage. Thank you. Bettina and Ian Holland

  Reviewed by Bettina4.4★Nov 2022

• "Just love this little cottage - our 6th visit and our home from home."

  Reviewed by Juliet5.0★Oct 2022

• "Lovely cottage with plenty of amenities nearby."

  Great base for getting out and about in the local area.

  Reviewed by Helen5.0★Oct 2022

• "Nice little cottage hidden away, quiet & peaceful."

  Bonus of having the castle a stones throw away & the cafe outside the gate was lovely, good location to travel all over the county & we had what we needed at the cottage.

  Reviewed by Daniel3.8★Sep 2022

• "Cottage is an old cottage with thick walls."

  It was cool in the evening and we needed to light the wood burner, even in July to keep warm. The blankets provided in the living room were much appreciated. It does get damp inside and we tried to leave the windows open as much as possible, but the the bathroom window was either fully open or closed, a fix or a way to have it open ajar would be a good idea. It was well stocked with everything you needed for the week. Very clean and a great spot in Nunney - just a stones throw from the castle.

  Reviewed by Nichola3.8★Jul 2022

• "On arriving at the Hermitage we discovered that Sykes Holidays had emailed us the wrong codes for the roadside door and the key safe."

  We discovered that the owner and also the caretaking company - Busy Bees - have told Sykes about this several times. After a long journey this is the last thing you need! The cottage was immaculately clean. The kitchen and the bathroom were modern; however a shower screen in the bathroom would have made showering possible. The garden is in need of a tidy up and also the dark tunnel needs a brighter light. During our stay we did not have trouble finding a parking space but we did have to use spaces on all surrounding roads. Having said all this we had a lovely holiday and Nunney is a beautiful village.

  Reviewed by Jayne3.4★Apr 2022

• "Had a great stay."

  Super little cottage.

  Reviewed by J5.0★Jan 2022

• "Overall a very good cottage."

  could do with a washer / dryer in the kitchen. would highly recommend it to family and friends

  Reviewed by Anne4.7★Jan 2022

• "When we arrived the property was very cold and damp."

  I put a top in the wardrobe on Friday evening and when I came to wear it on Monday it was very damp! Curtains in the sitting room were filthy! Sign by woodburner said “Here are a few logs for your first fire”- there were two! Kitchen looked brand new and was very well equipped. Basket of goodies was very well received Access passage is very dark, a torch should be provided. Location in the pretty village of Nunney is excellent.

  Reviewed by Ian4.1★Dec 2021

• "Lovely Cottage in charming village - our home from home!"

  Reviewed by Juliet3.8★Dec 2021

• "It was smaller than the pictures indicated."

  It was damp smelling on arrival and one of the bedroom smelt of dog.

  Reviewed by Suzanne3.8★Oct 2021

• "We have to agree with other recent reviews in that it was very dark, bit smelly , and damp in the wardrobe."

  Poorly lit in the kitchen and the windows needed cleaning. The lounge seating wasn’t very comfortable and wouldn’t have worked for four people . On the plus side main bedroom bed was very comfortable, the cooker, dishwasher and fridge were good and utensils were satisfactory. We understand it’s an old building but feel it was overpriced for what it offers. A torch should have recommended as the alley to the cottage was very dark .

  Reviewed by Lynda2.5★Sep 2021

• "Damp and Dark."

  A lovely cottage tucked away in a quite corner next to the castle. The garden was very overgrown and not allowing any sunshine to get through, also there was a large very dirty container in the corner so not a pleasant courtyard to sit in. The cottage was very damp, all clothes in the wardrobe were very damp and have had to be put in the airing cupboard back at home, a few de-humidifiers would be a good idea as I noticed other complaints about damp. There is no storage in the 2nd bedroom. We had to buy cleaning cloths and anti bac spray as none were left.

  Reviewed by Janice3.8★Sep 2021

• "Inadequate Lighting on the path between the first entrance and the cottage door."

  If there was lighting, it was not very obvious on how to swich on. Could do with a shower screen to avoid water being splashed. A rickety armchair in sitting room. More facilities for clothes storage would have been welcome.

  Reviewed by Malcolm3.1★Sep 2021

• "The cottage although appreciate the age was very smelly and very dark the trees and greenery was in need of being cut back which made the downstairs very dark."

  The windows needed cleaning also and the cottage was in need of a clean and fresh paint. The village was lovely and quaint and a few nice walks and a good base to go to other places around the surrounding area.

  Reviewed by Bridget2.2★Aug 2021

• "A beautiful home in a stunning village."

  We very much loved our week in Somerset. Thank you

  Reviewed by Anne5.0★May 2021

• "The cottage is in a beautiful location."

  Great facilities and wonderful decor. Nunnery has fantastic walks and the castle is amazing. Lovely cafe just outside the entrance to The Hermitage and the local Spar has everything you need. There was a local jazz band playing in someone’s garden at the weekend too; great atmosphere! We loved the stay and would love to come back again. Highly recommended.

  Reviewed by Stephanie5.0★May 2021

• "Our home from home!"

  Fridge could do with defrosting! Otherwise we love it!

  Reviewed by Juliet4.7★Oct 2020

• "The cottage was a delight in a beautiful location."

  It had everything that was stated in the description about it. The welcome basket was a lovely touch too. Just a small niggle was a salt pot containing very little salt and no pepper available. Maybe some sachets of salt and pepper would be useful. Also we tried to make up a fire as there were enough logs for one fire but no firelighters or kindling to get it started. These are minor things and we enjoyed our stay in The Hermitage very much.

  Reviewed by Elizabeth4.4★Sep 2020

• "I think the details before you book should state “kitchen contains foldaway table and chairs."

  Reviewed by Marjorie3.4★Sep 2020

• "Fabulous location ,short walk to shop and lovely pub ."

  Such a pretty village . Cottage had a welcome pack too ! Ideal for couples looking for a peaceful location.

  Reviewed by Debbie4.7★Sep 2020

• "Our third visit to this property in Nunney - What a charming village!"

  Reviewed by Juliet5.0★Jul 2020

• "Such a charming Cottage in a charming village - a castle, a church, babbling brook."

  pub, village shop - what more could one ask for? If you are looking for a quiet peaceful week this is the place to go!

  Reviewed by Juliet4.4★Feb 2020

• "The cottage was lovely and cosy, perfect for the few nights we were staying."

  The sofa was a little uncomfortable to sit on as was the rattan chair, for the cost of the property for the 3 nights we expected a few more logs, we were only provided enough for 1 fire and weren’t made aware of where we could get more. Also we were only provided with 1.5 rolls of toilet paper, over the 3 nights with 4 people, it just wasn’t enough, again, with the price of the property little things like this was lacking. On the plus, the welcome basket with loaf of bread, tea, coffee, sugar and biscuits were a lovely touch, the cottage was very clean and tidy and warm over all and the instructions to get into the property were spot on, no issues with that. The village of Nunney was delightful and we got to explore it when storm Dennis finally disappeared and we went for dinner at the local pub which was also lovely and welcoming. We would book again.

  Reviewed by Shannon3.4★Feb 2020

• "Lovely little cottage with modern facilities in the heart of the village."

  Really peaceful and easy access to Longleat

  Reviewed by Maria4.4★Dec 2019

• "The information from sykes was up to date and provided quickly."

  Also appreciated the second email with a reminder of key collection e.t.c. I would book a holiday with sykes again, but unfortunately the cottage itself did not meet our expectations. It was in a lovely village, beautiful position next to the castle and the pub round the corner was excellent! First impressions were of a idyllic cottage, quaint and cosy, but it had not been cleaned particularly well from the last guests. We arrived and went to make a cup of tea - there was a green, circular thing in the kettle - we were unsure if it was some sort of a limescale remover, if it should be in there or not in there and quite how long it had been in there - if it should be there, maybe they need to let people know with the information they provide in the cottage. So we used a pan to boil our water instead - after cleaning it, as there was old food stuck to the inside of it. I also had to sort through the mugs in the cupboard to find ones that were clean, as old food was stuck to the inside of some of them too and a lot of them were chipped. There were also food stains on the blankets on the chairs in the front room, which looked as though they would probably come off if they were washed. The larger bedroom also had short hairs all over one of the pillows, as it was the second pillow down, it looked like they had just switched pillows over to put the clean one on top. On top of that I shook the duvet before getting into bed and two dead spiders and a lot of dust came flying out. My mum slept in the other bedroom and the underside of her duvet was covered in a lot of long black hairs, (not just one or two), again it appeared the duvet had just been flipped over from the last guests. As well as that she had an old tissue under the bed from previous guests. Also surprised that they supply two loo rolls but expect you to replace what you have used ready for the next guests. It was a shame the cleanliness was not up to scratch, as it was a lovely place and in a perfect position for us. That is also the only reason the facilities were marked low, because we felt we had to clean things to use them and felt unclean getting into the beds. If it was cleaned properly it would have been perfect and received excellent feedback.

  Reviewed by Sonia2.8★Nov 2019

• "Lovely little village with its own Castle just up the road, such a pleasant surprise!"

  Really a delightful place. Very peaceful, just right for a restful break.

  Reviewed by Juliet3.8★Jul 2019

• "· The location was excellent - beautiful, secluded and a perfect getaway."

  Nunney itself is well positioned for travel to outlying areas such as Glastonbury, Stonehenge, Salisbury and so forth. The cottage is well stocked with cooking equipment, books and DVDs, and there is on-street parking outside or nearby. The castle at the end of the small street is a definite bonus! · There were some touches that took a bit of the shine off the place: - The guest book was filled with people praising the warm welcome from Flo and her husband, and this meant that we felt a bit short-changed as there was no such welcome for us. - The instructions for getting the keys and getting past the door code were not sent to us, leading to me calling the company that runs the place and having to wait while it was all worked out before getting in. - The bathroom was made for very small people. To appreciate the bath you needed to be 5' or less, and the shower was only an attachment to the bath with no screen, so there was no way to stand to have a shower. The toilet dripped internally. - It is an old place, so the doors throughout don't shut too well, and thus there's absolutely no privacy for conversations anywhere. - The walls in the main bedroom had been repainted, but the bed hadn't been moved to allow it so the painting stopped just behind the headboard, which was a shame given the care that had gone into the rest of the place. The side cabinet was similarly painted only a certain way inside, for the sake of appearance rather than a complete job. - The only things that were provided were a lot of cleaning things, an almost finished container of hand soap and two toilet rolls. A little more in that department would have been appreciated, as it meant that one of the first jobs was to go out and get more things to stock up, such as soap etc.

  Reviewed by David4.1★Jun 2019

• "There was just one problem."

  There were three if us staying there,my wife and I and my sister. Some toilet paper would have been appreciated. Four sheets between three if us for a week? To be fair I think this was just an oversight, and aoart from this everything was really fine. A lovely cottage in a beautiful village!

  Reviewed by Vincent4.7★May 2019

• "Beautiful little cottage, with everything you could need in a really quaint village"

  Reviewed by Adrian5.0★Nov 2018

• "An enjoyable stay at this quaint concealed cottage, within a couple of minutes walk from the castle."

  On our arrival, Flo & Terry were waiting to greet us & showed us around downstairs & left us a vase of flowers, which was a nice touch. Due to its age, there is a slight fusty smell, even in the hot weather. Therefore we felt that the property could do with a freshen up, with new carpets, (main bedroom & lounge carpets both had stains) plus a new sofa & chair in order to avoid having throws over the furniture, which were too warm in the heat & untidy looking. Flo pointed out that there was a brand new hob & oven, as well as other new kitchen appliances, so some improvements have begun. The garden is secluded & peaceful, but again needs some tlc to enhance its appearance, as parts are overgrown. Again, it just needs tidying up & a few pots with flowering plants would help to brighten it up & make it more welcoming. Overall a pleasant stay with time to relax in this sleepy village. If you need WiFi to help plan your days out, forget it as the place is deliberately without this facility & depending on your network provider, there can be no service.

  Reviewed by Jane3.1★Aug 2018

• "The caretakers made us feel very welcome and this made our stay even more enjoyable ."

  Reviewed by Rudolf5.0★Jul 2018

• "The warm welcome we received upon arrival from Flo."

  It really was a home from home.....all we needed was there. The cottage was lovely, especially with the table and chairs outside.

  Reviewed by Rachel5.0★Jul 2018

• "The cottage is located in a charming village with a castle at the end of the street!"

  Flo who greeted us on arrival and showed us around the cottage was a truly amazing person who made us feel so welcomed. The cottage is in an ideal location to visit the surrounding areas and this enabled us to see Bath, Bradford on Avon, Salisbury and Devizes among others. It has a lovely little garden to sit in either to enjoy breakfast before heading out or to sit in with a drink on your return!!

  Reviewed by Patricia5.0★May 2018

• "Caretaker helpful."

  Reviewed by Robert4.7★Apr 2018

• "The keyholder who we met on arrival was very helpful all through our stay."

  Reviewed by John4.2★Sep 2017

• "Location close to town ."

  Well equipped cottage. Overall very nice holiday.

  Reviewed by Gareth5.0★Apr 2016

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