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"The sofas are really uncomfortable."
Knives for cooking preparation were blunt. One of the bulbs in the kitchen wasn't working. The CH system was very difficult to fathom out. There needs to be clear instructions in the black folder. A new chopping board is needed. Directions were ambiguous, a map indicating the exact position of the house would be very useful. We enjoyed our stay. Great location but just want to draw your attention to these areas that could be improved.
Thank you for your valued feedback. The kitchen items will be attended to now you have brought these to our attention. Sofas are always a matter of personal preference and most guests find them perfectly comfortable. We are sorry you found them otherwise. We have arranged for more detailed instructions for the central heating to be added to the information folder, for any guests who, like yourself, struggle to operate it. With regard to the directions to the property, the address plus the large painted sign at the bottom of the drive which says Sandhome, have proven to be more than sufficient for previous guests.
We are glad you enjoyed your stay and look forward to welcoming you back again soon.
Property Owner
Reviewed by Clare3.8★Sep 2024
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"Very nice property in stunning location."
Cottage was very comfortable and catered for all our needs.
Reviewed by Karen5.0★Jun 2024
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"Thank you for the lovely stay at your property."
Comfortable beds, really clean, and came equipped with everything we needed. If we are ever in the area again, we will definitely be back!
Reviewed by Kate5.0★Aug 2023
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"We would have appreciated a user's manual for the property i."
E. a collection of user's manual for all appliances and instructions for TV/decoder.
Reviewed by Robert3.4★Jul 2023
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"Thank you for a lovely stay at your cottage."
We found it to be clean and well equipped for our family of four. The views from the sitting room window are stunning. We were especially lucky to experience the sunset over the Isles of Eigg and Rum.
Reviewed by Simon5.0★Aug 2022
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"The 2 single beds need replacing with new comfortable mattresses and bases immediately."
They are so old! The owner told me they were new 2 years ago but this can not be true! Maybe new to the cottage but not bought brand new!
Grater is really really rusty.
Hoover doesn't work very well at all... often spreading dust instead of sucking it up!
Settees - not comfortable.
More tea spoons would be an improvement. Better/replacement frying pan would also be good.
Bathroom and main double bedroom good. Location and parking good. 20 or so steps up which the description does mention. Great views.
The cleaner does an amazing job.
The guest phoned me whilst I was on holiday overseas to say her 10 and 14 year old found the beds uncomfortable and was giving them bad backs and what was I going to do about it! Beds are very subjective but we replaced the pine slated beds for divan beds as the pine beds were were uncomfortable ,two years ago. None of our other guests have ever complained. I phoned Sykes and our cleaner and eventually arranged two new toppers to be provided.
The vacuum cleaner our cleaner uses each week as is working well. Teaspoons are very consumable and we will replace them so thank you for letting us know.
Steps are mentioned in the description of the property.
Leather sofas were replaced 3 years ago and one of our guests asked us where we’d purchased them as they would like to buy the same, again very subjective.
I feel as I was overseas I did everything I could to help the guests have a good holiday.
Property Owner
Reviewed by Heather3.4★Jul 2022
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"This is a delightful and comfortable holiday property."
An ideal base for visiting the area e.g. the islands of Skye, Eigg, Muck, Rum, Canna and the remote areas of Knoydart and Moidart. Would recommend the magical local beaches of Morar and Cambusdarach
Reviewed by Christine5.0★Jul 2022
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"A bit more info about use of appliances in the house would have been appreciated e."
G. TV took me quite some time to figure out how it worked. Clean windows to appreciate the view would have been a plus. Lack of WiFi was a big negative. Rubbish disposal info was out of date but our neighbors filled us in.
Reviewed by Robert3.4★Jun 2022
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"The write up does warn that there are steps up to the property."
Yes, but they are concrete and safe with a rail. Although this could be a problem for some visitors, the view from the sitting room and double bedroom far out ways any inconvenience. The view is beautiful! The fridge does have an internal freezer this is small and a larger separate unit would be better. The double bed is very comfortable and storage is fine.
Reviewed by Christine5.0★Jun 2022
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"Satellite TV could not be operated and was reported by a previous occupant."
Paul on emergency number did his best to rectify and, failing, exchanged our set for another. Certainly not a cottage for the disabled with the stepped approach through garden, and car-park up steep bank. Slugs coming through kitchen sink plughole may not be a problem rectifiable!
Reviewed by Trevor5.0★May 2022
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"We enjoyed our stay in a very comfortable cottage with a superb view."
The steps up to the front door would be a challenge for many people. The description of an open fire is misleading. There is a fireplace but it is not set up for use. It would be helpful to note on the website that all books and games have been removed for hygiene reasons. The electric towel rail in the bathroom was not working. There are only three mugs which is insufficient for a property that sleeps four people.
Thank you very much for your comment, we are delighted to heat that you loved your stay and the view.
The fireplace is in fact only decorative at the moment, we have amended the description accordingly.
The towel rail broke unfortunately, we are trying our best to fix it but we might not be able to until the winter closure of the property.
We were not aware of the mugs so thank you for raising this point, we will make sure to get more as soon as possible.
Thank you again for the lovely comments.
Property Owner
Reviewed by Ewen3.8★Sep 2021
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"You description and picture of the cottage was totally different to the one that you actually rented to me."
This holiday was clearly missold to me. One of our group had knee issue. Had you described that there were numerous steps to the cottage , I would never have booked this . We were very disappointed and that messed quite a few our plans.
Reviewed by Joinder2.8★Aug 2021
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"The view from the front room window was breathtaking."
The cottage was nicely kitted out with everything you needed for a short stay.
Morar is a very small village with no shops, so ensure you go to the Co-op in Mallaig.
The Silver Sands of Morar are stunning and very clean.
Good location if you have a car or other transport , only 2 miles from Mallaig.
Ideal if you don't want the hussle and bussle of City life. Tranquility Itself!!
The scenery is absolutely beautiful and photographs cannot do it justice.
Lovely Cottage, well worth a visit
Reviewed by Graham4.1★Aug 2021
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"Although a problem with kitchen tap on arrival this was corrected very quickly ."
The cottage was perfect for our stay clean and comfortable with all equipment very good quality and I would highly recommend it .
Reviewed by Robert5.0★May 2021
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"This is a very nice cottage with a lovely situation and beautiful view."
On the whole it is very well-equipped and very comfortable.
However, the lack of WIFi is a real difficultly which is not compensated for by the 4G signal. We ended up with a large bill just using 4G to plan our day and to order food etc.
We had an unfortunate beginning to our holiday: on arrival we found the dishwasher contained dirty dishes left by the previous party. Since we had no dishwasher tablets we had to spend part of our first evening washing someone else’s dirty dishes by hand - hardly ideal given the COVID situation.
However, we would certainly re-book Sandholm despite these problems.
Thanks for your feedback. We are pleased you enjoyed the cottage and the view.
We are really sorry to hear there were unwashed dishes left in the dishwasher; this was an oversight of the cleaner. There was a box of tabs under the kitchen sink which must have been used. In future we will leave tabs out for each visit.
Regarding WiFi, we do not advertise this as a feature of the property but we realise you may not have noticed this, and we apologise for any inconvenience it may have caused.
We look forward to welcoming you back to 1 Sandholm should you decide to book with us again
Property Owner
Reviewed by John4.1★May 2021
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"What a great view and central to the small town of morar."
Clean and comfortable.
Reviewed by Graham4.4★Aug 2020
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"This is a fantastic location in a quiet village excellent views over the small Isles great base for exploring the area."
The cottage is very well equipped, immaculately clean and very comfortable, the king size bed is fantastic, slept very well. (Personal preference ....we could have done with a fridge/ freezer rather than a fridge), however we would 100% recommend this property.We had one small issue with the cold water tap when we arrived but Sandra the owner, (who was very pleasant ) dent someone out to fix it the following morning. Superb service, many thanks for making our stay so enjoyable.
Reviewed by Colin5.0★Jul 2020
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"Great holiday wonderful cottage."
One moan no W fi I am sure people would pay that extra. great holiday.
Reviewed by Tom4.7★Sep 2019
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"Lovely bungalow with stunning views in a fabulous location."
Light and airy. Well equipped. Couldn't have picked better. Was perfect for myself and my daughter.
From here we were able to go walking, cycling, running, kayaking and explore including a ferry trip to Skye with the bikes. Everything we could have wanted in a holiday and more.
Reviewed by Nicola5.0★Sep 2019
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"Cottage was everything we needed with lovely homely touches."
Very comfortable and very well equipped for a family or a couple. We will definitely come back .
Reviewed by Sharon5.0★Aug 2019
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"This was a very nice cottage and area to stay,
I was very happy when I see inside and it was clean and shower looked good and was."
a great view out across to the beech that was only a short walk down and a beautiful beech it is to.
the cottage was very well set out with all that was needed.
it was a shame that trees stuck up in the view i see it says they are cut back but the trees i see cant be as they are fir trees and they don't grow up once they are cut at top.
the steps or ramp up was a bit of a walk but for me no trouble.
I had not noticed there was no WIFI and that for me was a shame as there is a phone line so WIFI would make sense to get if possible as I'm sure much business is lost by that or should be clear on wright up no WIFI.
and it was a shame that the tv was so bad there is a sky dish with lots of channels that don't work as there's no sky and most of the free view channels didn't work and the ones that did was bad and broke up lots even on good clear days I think it would be good to rip that sky out and get free view dish all set up as i think cables maybe lot of trouble.
i feel a welcome pack on table would be nice not much just a letter saying hi and what's what as it was in a folder on a book shelf out the way. but it was nice that there was tea and milk left that's a great touch.
my points are not complaints just ideas as the cottage was clean tidy and a joy to stay in the bed was best i have ever stayed in and there's been lots over years.
also great stop small walk to see and get pics of steam train one like in harry potter not same one i may add and small walk to beech and the town not far but very busy town.
thank you for a good holiday
Reviewed by Lee4.4★Aug 2019
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"There were only one roll of toiletpapir."
We had difficulties with the recycling system. It is not fully explained. We live in Denmark There were 3 hard chairs for the garden and one very small table. In the future the trees in front of the house will ruin the view.The 2 single beds were too short for my 2 sons. In spite of this we enjoyed our stay very much. Its a lovely place with a beautiful view. The lake, the river, the train and the beach with the changing tides were far from Denmark and we loved it. The busdrivers were friendly and helpful. We were travelling by train. We loved our stay.
Thank you for your feedback, I am glad to hear you enjoyed your stay in the Scottish Highlands. Unfortunately one of the garden chairs was damaged by a previous guest, this is currently being repaired. The two single beds are standard singles and the trees at the front of the property are cut every month to ensure the view is still visible.
Property Owner
Reviewed by Anja4.1★Jul 2019
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"The duvets were all winter weight and either summer weight or a spare sheet and blanket for each bed would make a huge difference."
We were really hot at night and with very light curtains in the double bedroom also awoke too early. The beds were very comfortable though. Otherwise though the place was great. The warning about steps was well justified and maybe a photo to show the steps would help, my husband who has mobility issues had not expected quite so many.
Thank you for your feedback. The curtains at the property are lined but during summertime in the Highlands the sun does come up very early and sets very late. I am glad you enjoyed your stay at 1 Sandholm.
Property Owner
Reviewed by Sheila5.0★Jul 2019
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"The most peaceful relaxing holiday imaginable."
The property was everything we could have asked for. Comfortable with superb views. Would highly recommend!
Reviewed by Maurice5.0★Jun 2019
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"The cottage was well located for exploring both the small isles and the surrounding area."
When we arrived it was very clean and warm. There are spectacular views of Eigg and Rum from the living room and main bedroom. Everything was in the cottage that we needed. There are great beaches in walking distance from the cottage. Plan ahead in order to maximise time on the islands as on particular days the ferry crossings permit longer periods on the islands. We also did the walk to Tarbet and caught the ferry to Inverie - well worth it!
Reviewed by Brian4.7★Jun 2019
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"There is a breath-taking view of the Small Isles from the main bedroom and living room."
The house is equipped with everything we needed and the place was really comfortable, just great for our stay. The accommodation is in Morar village which is a couple of miles away from the hurly burly (such as it is!) of Mallaig.
Reviewed by Teresa5.0★May 2019
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"Superb location and views."
Needs new shower, cooker and WiFi.
Thank you for your feedback. We have installed a new cooker and shower and king size bed and updated the bathroom. Unfortunately wifi is not great in this area however 4g is very strong.
Property Owner
Reviewed by William3.1★Sep 2018
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"There were many positive elements to this accomodation, such as the location, the view, clean carpets and high standard bedding."
However there were quite a few niggly complaints. The double bed was very firm and small; the toilet seat was loose; the shower head was very small; the dining table and chairs were wobbly and felt a little unsafe. Having only one frying pan was tricky when trying to cook a Scottish breakfast for 4 adults, otherwise the kitchen was fairly well stocked for self catering. Overall, considering the cost, I would consider some areas to be tired and in need of refurbishment/ upgrading.
I have had the toilet seat checked and itâs as tight as can be maybe a little give but thatâs all. With regard to the double bed being small all double beds are 4ft 6ins but we are replacing over the winter to a King bed. The dining table and chairs are being replaced too but the existing ones are safe. With regard to the frying pan the booking was made for two guests not four and the other frying pan had been burnt by previous guests.
This winter we are having a refurbishment after the wear and tear of the season.
The preceding guests left a card and a box of chocolates to say thank you and will be back next year.
Property Owner
Reviewed by Fiona3.1★Sep 2018
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"Excellent cottage, immaculate condition."
The very best thing about the cottage was being able to sit eating my breakfast looking out across the bay at the islands in the distance, Glorious views.
I hope to visit again.
Reviewed by Steve5.0★Aug 2018
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"Great accommodation in a beautiful location with a lovely view,loads of amazing beaches only minutes away by car"
Reviewed by David5.0★Jun 2018
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"Great wee cottage, that suited us fine."
Quiet location with lovely views, though only from inside the house, due to growing vegetation around. Well equipped and comfortable and would certainly recommend.
Reviewed by Pam4.4★Jun 2018
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