Burford House

31 Customer Reviews

• "Normal double beds are King Size these days so double supplied are too narrow to be comfortable."

  The bedrooms certainly have space for larger width beds. Mattresses also too hard and need updating. Curtains could be lined in bedrooms as existing let in a lot of light. Otherwise all OK with property. It is in good location and suitable for family. We enjoyed our stay once we got used to everything.

  Reviewed by Harry3.4★Aug 2023

• "A lovely house with plenty of space celebrating a big family occasion."

  Six nice bedrooms and 3 bathrooms were plenty for our 10 adults and 1 child. Well equipped kitchen, nice table and seating in dining room and a comfortable lounge. Too cold to use the garden but it looked nice. We parked in the road, the drive is too narrow for most cars. The shower in the wet room was not working but everything else was of a very good standard, clean, tidy and well looked after.

  Reviewed by Sean4.4★Jan 2023

• "Lovely house, clean and with everything you need for a holiday."

  Reviewed by Raluca5.0★Dec 2022

• "The house is so beautiful and elegant."

  Our only issues were, that due to the very cold weather, the house was very cold and took a day to warm up. I am not sure how long it had been since it was occupied, but it would have been nice if the house was lovely and warm when we arrived. After all, the cold snap had been forecast. Bath sheets instead of Bath towels would so much nicer, especially in the winter. The top bathroom, although, it is beautiful and well appointed was very cold. Finally, we did find leaving at 9am a bit of a struggle, after a lovely relaxing stay getting up at 7 was a bit hard. These are minor niggles, the stay was fabulous and I would definitely recommend it.

  Reviewed by Caroline4.4★Dec 2022

• "Buford House ticked all the boxes on paper and when we arrived the house didn't disappoint."

  Our party consisted of 12, ranging in age from 18 months to 82 years and it offered everything we needed to cater for them and everyone in between. The property itself has a lovely layout and was presented in a very clean state on our arrival and we found the facilities superior to other holiday lets we have recently visited. It's location is perfect and you have all local amenities only a short walk away to include supermarkets, restaurants, bars as well as kids entertainment at the bowling alley and amusements as well as the stunning beaches in Ryde. As regular visitors to the island we will definitely be booking again.

  Reviewed by Paul5.0★Oct 2022

• "The house really suited our purposes and provided a comfortable stay for the extended family."

  Parking in the locality was fine. The house looked a little tired in places but there was plenty of hot water for showers etc. and the kitchen was well-stocked. The tea, coffee and milk was welcome upon arrival. The garden could do with a bit of a spruce up although the dry weather can't have helped it! A gas barbecue would be a welcome addition to the facilities.

  Reviewed by Susan4.1★Jul 2022

• "House was spacious which really helped us enjoy being away from home and gave the kids plenty of room away from each other."

  Outside decor not great but didn't really bother us as we were more than satisfied with internal part of house. Great to have laundry room and use of facilities whilst away and home comforts - even ordered a delivery to the house. Found the beds super comfy which is a win. Location is good you can get anywhere on island. A couple doors don't shut and sometimes water went cold in showers (I imagine it's because it's a large house) overall I would definitely stay here again and if we look return to ryde I would try get this house as it felt like home from home.

  Reviewed by Anne4.7★Apr 2022

• "Great location and house well equipped."

  Some rooms decorations could do with a little TLC. I did ask for the child pack but did not find bed sides till packing up to leave. The single beds are quite high. All beds are comfortable though. We had a great family holiday and will certainly look to return.

  Reviewed by Jacqueline4.1★Apr 2022

• "A very happy family experience."

  Check in very efficient - All round would recommend.

  Reviewed by Brian4.7★Dec 2021

• "We had a lovely holiday in Burford House, however the parking space was too narrow for 2 of our 3 cars."

  We knew about the top floor bath being out of order but the cold water in the hand basin was also problematic and sometimes nothing at all. The wet room next to the laundry was cold, and no hook for clothes but the shower worked well. Most of the door locks didn't work but we managed by shutting doors when in use. When the electricity went off Angelo came round to fix it and was very helpful. For these reasons we cannot rate the house 5stars but nevertheless we all enjoyed our stay very much in a good location with lots to do for families.

  Reviewed by Sheila4.1★Oct 2021

• "This house is in a great location."

  Easy to reach the beach and shops and restaurants. The parking should not be advertised for two cars as anything larger than a roller skate and you cannot get out of the car. The kitchen works well. The downstairs bathroom is cold and certainly cannot claim to be disabled friendly as there is a step to approach and very limited access with washing machine and tumble dryer in place. The house worked fine for us with lots of space for everyone. A little strange to have a no ball games rule in garden for a holiday cottage. The windows looked as if they had been painted by a 6 year old and gave the property a run down look from the pavement. The super dooper bath, which we were advised was not operational, has been out of action for a long time it would appear from previous feedback. The dinner plates are small but maybe they are helping us diet. On the whole we had a lovely time on the Isle of Wight and house was a good base. With a bit of TLC this could be a fab property.

  Reviewed by Joanne3.8★Oct 2021

• "The housekeeping team responded quickly when I informed them of an issue with the house however they were unable to resolve it."

  I reported the problem to Sykes at the end of the holiday who were able to obtain a satisfactory response from the owner. The property was pleasant and we enjoyed our stay. However I have experienced difficulties in dealing with Sykes, when having to rebook our holiday due to Covid restrictions and it took outside input to resolve the issue to my satisfaction. I would be reluctant to make a booking with Sykes in the future as was very disappointed with their customer service when dealing with the booking prior to our stay.

  Reviewed by Alice3.1★Aug 2021

• "The property was very nice, comfortable and well equipped."

  However, some of them advertised features (notably the jacuzzi bath and steam shower) were out of order and appeared to have been for some time. We received no prior notification of this. This was a small thing though, and otherwise our stay was fantastic, the property is clean, well appointed and conveniently located.

  Reviewed by Ross4.1★Jul 2021

• "We were disappointed with the general cleanliness of the house."

  In these times it was supposed to be deep cleaned for Covid which it most certainly was not. The garden was in a very unkempt condition with bags of garden waste piled in a corner and weeds everywhere. The main problem was the whirlpool bath/shower, which was a main selling point in the description of the house. It wasn't working! We reported this to the housekeeper, Laura, who told us they had been aware of the problem and were waiting for the plumber to get back to them (would have been a courtesy to inform us at the start of our stay). We heard nothing so rang again, later we were told an "engineer", not a plumber was coming to repair it. The engineer was unable to repair it and we were told it was unrepairable, he left the panels off the bath with screwdrivers lying around and a cupboard was broken into, and bits left, without repairing it. As a party of eleven people the lack of a third shower was inconvenient to say the least. Our feeling was that this shower has been out of action for some time and it appears from a review by a Mrs Colls in 2017, that it wasn't working properly back then. Having stayed in a cottage in Wells next the sea, booked through Sykes, which was lovely, we feel that Burford House needs some serious investigation by Sykes as it is definitely not up to standard.

  Reviewed by David1.9★Jul 2021

• "There wasn't much communication from the owner, no welcome pack received 2 weeks before holiday as stated (until I requested it with a few days to go!"

  ), I also emailed Sykes Cottages with my concern and still haven't had a reply, I didn't get a reply from the email provided and had to ask the housekeeper to ask the owner to contact me. We thought having to check out at 9am is a little bit too early (we appreciate extra cleaning is required due to Covid) The house itself is lovely, we were all very happy with the accommodation, could have done with a few more chairs in the garden. Location is perfect, in general we were all very happy with the few days we spent there, we are all keyworkers and NHS workers so it was nice to have a few days away to unwind and relax but having to check out at 9am was quite brutal!

  Reviewed by Julie5.0★May 2021

• "Very good location - Ryde beach is fantastic for children as well as lots of other things to do."

  House comfortable and provides space for children and adults. Housekeeper very helpful.

  Reviewed by Sheila4.7★Aug 2020

• "We were very pleased with the accommodation and the situation of the house in Ryde was excellent."

  The only slight problem was the pressure of the water but we coped. Would recommend this

  Reviewed by Lynda5.0★Jul 2019

• "There was no hot water in the house on the last evening, apart from the downstairs walk in shower and none on the last morning."

  Most of garden seating was spoiled by bird poo. It would have been nice to have some clean seats which were stored in doors. However, the house had a well equipped modern kitchen and was situated very conveniently for the town with a bus stop just round the corner. The dining room was not very inviting with oversized heavy furniture.

  Reviewed by Juliet3.8★Jul 2019

• "| Burford house is a really lovely holiday home."

  Its well equipped, great position in Ryde, lovely rooms very spacious, we were a family of 7 and the two tv lounges and 3 toilets were very handy, we have stayed before and would book again in the future. The owner has always been very kind and helpful to us. Thank you again for a most enjoyable stay, Deb & family.

  Reviewed by Deborah5.0★Jun 2019

• "Wonderful house and great service"

  Reviewed by Lesley5.0★Mar 2019

• "The house was brilliant the facilities was top notch best kitchen I’ve had in ..."

  The house was brilliant the facilities was top notch best kitchen I’ve had in a holiday home ever had sky q tv unlike some places that say they have sky and it’s only free view close to shops and transport would recommend to anyone with big family or friends party

  Reviewed by David5.0★Dec 2018

• "It was lovely and relaxing"

  Reviewed by Sandra5.0★Nov 2018

• "House was just as pictured ."

  We were informed well in advance about building work being carried out. Loved the app- so useful.

  Reviewed by Sally3.8★Nov 2018

• "Cleanliness was not up to standard, pet hairs in carpets although advertised as pet free causing an allergic reaction to children."

  Food left in fridge / cupboards and dishwasher not emptied. Driveway not practical for car parking as too narrow.

  Reviewed by Andrew2.8★Oct 2018

• "This house was disgustingly dirty, we have photos which shows this."

  We spent the first evening cleaning the kitchen and the floors, our 11month old son is crawling, his hands, knees and feet were black, and that’s no exaggeration. Greasy doors and banister, thick dust on picture frames and door frames, even the sofa felt greasy. Bread crumbs on the side, dirty sides. The tiles behind the cooker were yellow and greasy. The oven gloves had animal hair and dried food on them. Huge spider webs thick with dust. Thick dust behind doors in 1st floor toilet. Everything had to be cleaned with dettol before we used it. And we brought new The food bin had maggots all over it, the housekeeper that came to remind us to leave the drive free for bin day said this was the norm. Broken window on 1st floor twin room. The high chair that was left for us was dirty with dried food on the tray. The toys in the toy room were disgustingly dirty and dusty and couldn’t be used. The house needs a really deep clean, before it is let out to anyone else. The only thing I could say was true the the discription is the size of the house, layout and location. I wouldn’t advise anyone to stay here until Sykes Cottages have looked into this property and made sure it has been cleaned professionally.

  Reviewed by Nik1.9★Aug 2018

• "We had a great family holiday in Burford House."

  Everything was as promised. The rooms and facilities were excellent - I cannot think of anything to add!

  Reviewed by Martin5.0★Jul 2018

• "Ideal accommodation for a large group, not many houses this size."

  Reviewed by T4.4★Mar 2018

• "We were very dissapointed that for a property of that size, there were only 10 dinner plates, 1 champagne glass, 2 red wine glasses, although there were lots of odd glasses and numerous plastic glasses."

  Also the downstairs toilet clearly had not had a wipe round for some time and I would have expected a new roll of toilet paper instead of the tiny amount left. Also, nice touch that there was tea and coffee and biscuits, but a pint of milk would have been great, having stayed in many holiday homes, this was another disappointment Having said the negatives, the positives were that the house was decorated for Christmas, which was a lovely surprise, also the playroom was a great addition.

  Reviewed by Keith3.1★Dec 2017

• "The shower and bath in the top bathroom of this property was not working properly - water too hot - so we were not able to use."

  This wasn't a big problem for us, and the caretaker was aware and trying to get it sorted.

  Reviewed by Rosie4.4★Sep 2017

• "We only had 6 people staying in the house which sleeps 12."

  Whilst we were more than happy with the house and facilities having more than 6 or maybe 8 adults staying here would be a struggle as the living room is quite small as well as the kitchen table and there are only 3 bathrooms and toilets. The dining table however would seat everyone.

  Reviewed by Katie5.0★Nov 2016

• "Perfect location for a large family with lots of youngsters."

  Reviewed by Keith5.0★Aug 2016

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