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"Good Cottage, well located, helpful owner."
Reviewed by IanJul 2022
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"Pleasant cottage in a peaceful area."
Ideal base for exploring the local area. The garden is very pretty but isn't enclosed so you need to keep an eye on your dog when outside. We had a lovely stay but sadly had to cut our holiday short due to illness in the family.
Reviewed by ElizabethJun 2022
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"We really enjoyed our stay as the cottage was comfortable, had everything we needed and our host was very welcoming."
The setting was lovely and it is ideally located to explore the Wye Valley and Forest of Dean.
Reviewed by TimMay 2022
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"The cottage was perfect for our stay and an ideal location as our aim was for a couple of days walking with the dogs."
Elissa made us and the dogs feel very welcome which is important to us as it's nice to feel that the dogs are just as welcome as us. The cottage was very well presented with a lot of charm and nice to spend time in, the plus being it was lovely and quite too. We intend to return as there is still lots of walks for us to explore over there
Reviewed by JaniceMar 2022
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"Really enjoyable stay, warm and cozy and relaxing."
The layout was great, Comfy beds with nice ensuite off both bedrooms. A few little niggles but spoke to owner and they will be resolved. Would definitely stay here again.
Reviewed by TinaFeb 2022
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"Very nice people"
Reviewed by SreenathJan 2022
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"We’ve just got home from such a lovely and relaxing weekend!"
My mum booked a long weekend here as a birthday treat for my partner and I along with the two pooches and I have to say we enjoyed every minute. The country cottage offered everything we needed and was located in a beautiful spot with lots of lovely walks on the doorstep. It’s a very remote location making it so peaceful but the town is just a short drive with several accessible supermarkets if we needed to nip out for anything. We were out mostly enjoying the scenery with the dogs and found somewhere new each day, a couple of great recommendations from the owner. It’s a cold time of year but the cottage was lovely and toasty every time we got back in. The owner was very approachable and friendly should we have needed anything. I have to say looking back at some previous reviews, I couldn’t disagree more with some of the comments and they seem very harsh, the cottage was lovely with some original traditional features and the WiFi was just your typical connection for a remote country location so we expected this to be a little slow (we’re country folk so this wasn’t a necessity to us!). We loved it, the dogs loved it and we will be returning in the future to explore some more for sure!
Reviewed by DebbieJan 2022
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"The owner of the property was really lovely and her cottage was the perfect place for us to have a few days away."
The location is great for walking and the cottage was nice and clean with good facilities. I had been a bit nervous after seeing some of the previous reviews, but those reviews seem very unfair to me. It is true that the WiFi doesn't really work, and the sofa/chairs aren't that comfortable, but everything else was great! Would definitely come again.
Reviewed by MeeraDec 2021
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"Just needs a fair bit of TLC, shower heads need replacing or at least a good clean, all paintwork grubby, bits of dirt between the sheet and mattress cover, WI-FI not working, heating making a ticking noise, no room to keep dry foods, crockery chipped."
Reviewed by JohnOct 2021
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"Lovely looking property and a quiet location within easy reach of places to explore."
Sadly the Wifi didnt work but we had a wifi hotspot with us that did. The garden is not enclosed and although we do trust our dog the road outside the main entrance can be easily reached. The kitchen has ample equipment and great to have ensuite bathrooms. There were cobwebs and we did remove the living room rug as it was a slip hazard.That said we had a very restful week.
Reviewed by ElizabethOct 2021
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"The cottage was very dirty, we would have expected a lot better without COVID, but after being told there would be extra cleaning because of covid we were disgusted and had to spend one whole day of our holiday cleaning."
There was food left by a previous holiday maker left in the very dirty baskets provided for clothes, there were no drawers provided in upstairs bedroom, just the dirty baskets. Neither tv worked properly. Once again after being told that there would be WiFi there was not, the Netgear extension did not work so far from the main house, this had been mentioned to the owner by other people and still no changes were made, to have WiFi was necessary for our holiday and therefore we were let down again. Don't think we will be booking with Sykes anymore, and would certainly not recommend Pembridge cottage to anyone. Very very disappointed.
Reviewed by TeresaSep 2021
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"I am sorry to say that we found that this is a very tired cottage in dire need of a good deep clean and decorator."
There was dirt on skirting boards, doors, cupboards, floors, both bathrooms, dirty toilet seat, filthy dirty shower tracks upstairs, mouldy grouting, dirt and crumbs in fridge door seal and inside the fridge, the bin was caked in old dried off food/rubbish material, the sink was stained and the washing up bowl worn out, lots of cobwebs and so many spiders making home on the ceilings, flaking paint on the garden furniture.
We arrived when the weather was hot and found it was impossible to consider sleeping upstairs in the open plan roof bedroom due to the rising heat which was 38c plus inside. Unfortunately this bedroom had inadequate ventilation and had a metal fan with broken bearings. We had to sleep downstairs in the single beds.
In fairness to the owner she did come in and wipe the dirt from the seals of the fridge, wipe the toilet lid and sink floor and also provided a very nice replacement fan and washing up bowl.
The other thing to be aware of the garden is not enclosed.
We did not find this cottage was as described in the description as being “high quality accommodation”. We in fact had to cut our holiday short by two days, due to the conditions, and returned home.
It’s sad to write this review as the cottage is in beautiful grounds, in a lovely part of Wales.
Reviewed by PamJul 2021
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"Lovely owner, who met us on the first day then left us alone to get on and enjoy our holiday - which was very nice."
Was happy with the accommodation and the only negative thing I have to say is the sofa is slightly uncomfortable. Apart from that, it was a lovely place to stay and we were very happy with the apartment.
Reviewed by GrantOct 2020
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"This is a very tired cottage in dire need of a good handyman and decorator."
It was cold and grubby, not at all what I expected from Sykes cottages. Very disappointing.
Many thanks for your feedback, we have fed your comments back to the owner in order to maintain our property standards. Your views are as valued as your initial booking so that we can keep providing the best UK holiday experience.
If you feel that you'd like to discuss your points further, please don't hesitate to call on the details below.
Our lines are open 7 days a week from 9am until 7pm. Property Owner
Reviewed by ShirleySep 2020
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"Lovely peaceful cottage and hostess was great"
Reviewed by StephanieSep 2020
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"Great base for touring round, would stay again, friendly owner."
Reviewed by PeterAug 2020
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"Generally good and very friendly owner."
WiFi was the major problem as it is just a boost from the main house and only reaches 0.5mbps max, and often none at all. You can tell pets are allowed here. The area is lovely with good walks well documented at the property. Other leaflets for activities are quite out of date and without WiFi it is difficult to plan/book. There is no mobile signal so our own 4G didn’t work either. For some that will be good news for us it was frustrating.
Reviewed by MikeAug 2020
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"Very disappointing property that is tired and shows lack of care and attention - PPE box in property that was empty, kitchen cupboards dirty with tea drips etc, upstairs shower tracks full of dirt, sensor bin lid not working due to no batteries and clock on wall not working, inside and outside of windows dirty and full of cobwebs - 17th century property but cobwebs everywhere due to lack of cleaning."
Free fly fishing lesson mentioned in narrative about property but never offered by owners. Also first property ever booked that Owners haven’t left small welcome gift, ie 2 scones and pot of jam etc. Extremely disappointed in Pembridge Cottage.
Reviewed by KarenJul 2020
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"So pleased to have the opportunity to review our comfortable stay at Pembridge Cottage in Welsh Newton!"
We had such a relaxing break in this cosy warm cottage with our two little dogs. A perfect place to enjoy the countryside (birds, squirrels and sounds of an owl at night and saw a beautiful hare!)....... and yet so convenient for site seeing at Monmouth, Hereford (Cathedral), Ross on Wye, Ledbury and the wonderful colours of the Forest of Dean. The cottage is not isolated as it's situated next to the main house and yet private and the host helpful, but not intrusive. We would definitely like to return!
Reviewed by DebraNov 2019
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"The cottage was a good base for exploring the surrounding area."
It had everything you need for your stay. We had an enjoyable holiday with our two dogs.
Reviewed by SandraOct 2019
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"The cottage felt homely and set in beautiful grounds with access to immediate countryside."
Lovely, friendly host. Great location to explore the Wye Valley, Forest of Dean and further afield to the Brecon Beacons. Excellent selection of maps and guide books - a week of walking doesn't touch the surface for this beautiful area. Wifi is a bit hit and miss - so plan ahead. Whilst the cottage was clean and tidy it could do with some TLC in some areas - a good Spring clean.
Reviewed by EmmaAug 2019
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"Cottage was of good condition, clean and tidy."
Owner lives next door and was fully cognisent of our independence and assisted with any request made. A beautiful location and surroundings with the farm land open for us to walk ourselves and our dogs.
In all I would recommend this cottage for a holiday stay.
Reviewed by RogerMay 2019
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"We feel this is a lovely cottage with a lot of potential but felt a bit let down that the ensuite upstairs was below expectations for cleanliness which is not very acceptable."
The dirt on skirting boards, doors etc and around bottom of shower/bin etc wasn't very nice. We felt a bit of TLC needed to get it up to expectations. Sorry as lovely location . Wifi needs to be addressed too as unreliable.
Reviewed by MicheleApr 2019
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"Pembridge cottage is set in the grounds of a lovely house with beautiful garden."
It has plenty of 'little extras' to make guests feel welcome. eg video players in lounge and bedroom with a supply of dvds, cds, books and games to name a few.
It is a comfy cottage that is very easy to look after.
Host is very pleasant and even posted items that i'd left in the wardrobe!
I'd certainly stay here again and reccommend to friends.
Reviewed by BeverleyApr 2019
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"We had an enjoyable stay, the owner was very helpful when needed and I feel had a good balance in communication."
Local walks could be quite challenging with a larger dog as stiles and gates on the footpaths were not always easy to negotiate!
I booked via the internet but did not realise until after the 'cooling off' period that I had purchased the insurance which I did not require. I feel it was not clear enough in the booking process so please can you make it more prominent. Thank you.
Reviewed by ValSep 2018
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"The cottage is nicely positioned in the garden of Pembridge House in quiet surroundings."
It is quite well equipped with most things that you would need. There is one error in the notes regarding the fridge, it DOES have an ice box! This was our second stay in the cottage and we enjoyed it as much as the first time.
Reviewed by MichaelJul 2018
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"We. loved the cottage and we will definitely return"
Reviewed by DavidJun 2018
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"A warm welcome when we arrived, comfortable property in a lovely quiet location, but easy access to get out and about."
All in all, a great week in a lovely part of the country.
Reviewed by GuyJun 2018
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"Wonderful quiet location, very tranquil set in beautiful grounds."
All facilities well laid out. Lovely owner with just the right touch . Thoroughly enjoyed our week.
Reviewed by JanetApr 2018
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"Location and cottage were fabulous."
The owner was very friendly and informative about where to go in the surrounding area.
Reviewed by MarkMar 2018
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"For me, it was the fact there were no issues to deal with, everyone was extremely helpful."
For my husband and my mum it was the peace and quiet it's been a stressful time recently and they were able to relax...
Many thanks for all your help..
Reviewed by SandraMar 2018
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"This is a lovely cottage in a beautiful setting."
It is well furnished and very comfortable. The owner was also extremely helpful. We would visit this cottage again. .
Reviewed by SueOct 2017
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"Lovely quiet, secluded area."
Just what we wanted as a base to go on days out. So many places, so little time.
Reviewed by TrevorJun 2017
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"We were very pleased with the cottage, which is well equipped for a family (apart from bath) and in a geat location to explore South Wales."
Elissa was welcoming and helpful without being intrusive.
Reviewed by GrahamAug 2016
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"Listed as fully equipped kitchen, it did not have washing machine, tumble dryer ect as it had not been finished before we arrived."
Reviewed by LisaDec 2014