Serenity

25 Customer Reviews

• "A very nice terrace house which retains a number of its period features."

  This makes it a very comfortable place. Surprisingly it is very convenient with access to a lovely park and the Loop bus route. It was well equipped and very comfortable beds.

  Glad you enjoyed your stay, and thanks for your great review! Property Owner

  Reviewed by Henry5.0★Jun 2024

• "Great place to stay."

  I can see why it's their "Happy Place" We had a great holiday. Very good location 10 mins to the beach , shops and a lovely park we found , by accident, only 5 mins away. Would stay again

  Thanķ you for your kind review. Glad you enjoyed your stay Property Owner

  Reviewed by Claire5.0★Jun 2024

• "We had a lovely holiday in a great house."

  The house was comfortable and well equipped. The house was ideally situated for a walk into Ramsgate. We would recommend Serenity to all holiday makers who would like to stay in Ramsgate.....thank you for making our holiday so enjoyable.

  Glad you enjoyed your stay, thank you for your review! Property Owner

  Reviewed by Carol5.0★Apr 2024

• "Lovely house, nicely decorated, well equipped and comfortable."

  My only gripe is listing states 'off road parking' which is untrue, parking is on road. Unlikely to get space on property's road if returning after 6.30. But surrounding roads do have spaces so walk not too far. But this mis-listing may well be Sykes not the owner.

  Thank you for your review and I will look in to parking description and correct any errors. Property Owner

  Reviewed by Matthew4.7★Mar 2024

• "This very pleasant and very clean well appointed property is located in a very quiet area."

  Ideal base for visiting different locations.English Heritage properties within driving distances.Already booked again for 2024.

  Thank you for your kind review, look forward welcoming you back next year. Property Owner

  Reviewed by William5.0★Sep 2023

• "This is a lovely house with original characters."

  Good if you have a dog, the park is only a 2 minute walk away and the town centre is about 5 or 10 minutes if you want to be the harbour. No issues to report.

  Thank you for your review. We look forward to welcome you again soon! Property Owner

  Reviewed by Chris5.0★Aug 2023

• "Property was very nice , also good location, needed a few more tea towels, and bedding could be renewed, also a few more kitchen utensils, also key safe was very stiff to get into , otherwise excellent and very enjoyable."

  Reviewed by Sue3.8★Jul 2023

• "Cannot fault the property, lovely victorian house, unfortunately the beds were absolutely terrible, very uncomfortable, the pillows were like newspapers, very thin and uncomfortable, the wine glasses were absolutely filthy, luckily we never used any cooking facilities as we always eat out, and then the bath, my wife had to clean it for over 30 minutes when we arrived, it was disgusting, nice property let down by the lack of cleanliness."

  Thank you for your comments. All beds where replaced this year, unfortunately we cannot cater for all preferences. I will replace all pillows asap. I always advise guests to contact me during there stay, if they have any concerns, so I can resolve swiftly. Unfortunately no contact was made with myself to give me the opportunity to resolve any concerns. Property Owner

  Reviewed by Stephen1.9★Jun 2023

• "This worked very well for us."

  The house was well prepared for our stay, and communication was timely and good. It has a well stocked kitchen. the walk into Ramsgate is only about ten minutes. Yes, we were pleased to find it.

  Reviewed by Leslie5.0★Apr 2023

• "Was really lovely very homely."

  beds were very comfortable.the park cafe was good well worth a visit if you have a dog .Hazel the cleaner was extremely friendly and very helpful .was only one very small problem the lock on bathroom door two of us had trouble and took us nearly 5 minutes to get out but was still a great holiday home will definitely go back

  Thank you for your kind feedback, I will get someone to check the lock straight away. We will look forward to welcoming back again soon. Property Owner

  Reviewed by Pamela5.0★Mar 2023

• "The house is the perfect size and in a quite location."

  The garden is a small patio but quite, neat and tidy. No problems with noise. 10-15 minutes walk to town centre, beach and good local pubs and restaurants. We would definitely stay again.

  Reviewed by Paula4.7★May 2022

• "This property has is lovely ."

  The Kitchen has everything you could think of , dining room served as a great meet up to eat then a games room for cards and board games which where provided. This was a great stay and central to perfect locations to visit. Close to the harbour and close to a great park for walking your 4 legged furbabies. I would recommend the serenity to anyone who wants to visit the kent coast and also not far from Canterbury which it worth the trip.

  Thank you for your comments. We hope to welcome you back in the the near future. Property Owner

  Reviewed by Sandra5.0★Mar 2022

• "This was our second visit to serenity and have had very enjoyable stay both times."

  Would definitely like to go back at some point.

  Thank you for your comments, we hope to welcoming you back in the near future. Property Owner

  Reviewed by Kathleen5.0★Sep 2021

• "Thoroughly enjoyed staying at the house."

  It had plenty of original features that gave the house character. Facilities were good. Nice kitchen and bathroom.

  Thank you for your comments, we hope to welcome you back in the near future. Property Owner

  Reviewed by Neil4.7★Aug 2021

• "Not very clean on arrival."

  Tile broken on step outside. Sofas very uncomfortable, linen poor quality for all beds, curtain in main bedroom need blackout curtains or a lining so had to use second bedroom as could not sleep, main bed also uncomfortable, mattress awful, light broken outside front door so when took dog out for last minute walk could not see key hole. The house was in good location and had a fabulous small garden, shame about the rest!!!!

  Thank you for your feedback in response to this we have had a new sofa, curtains and a deep clean organized, as well as step repair we apologize for any inconvenience caused on your holiday and hope to see you again in the near future. Property Owner

  Reviewed by Melanie2.5★Jul 2021

• "Updated needed,on curtains and blinds , need more garden chairs, only 2 for 4 ..."

  Updated needed,on curtains and blinds , need more garden chairs, only 2 for 4 people , old tired bed linen a very mix matched decor,

  "Many thanks for your comments, which have been taken on board. Furnishings and decor are to personal taste, and we feel that the photographs on the website illustrate our chosen style well. There are extra chairs in the summerhouse for use, we have new sofas being delivered shortly and we will replace the blind. We thank you again, and we hope to welcome you again in the future." Property Owner

  Reviewed by Karen2.8★Jun 2021

• "Beautiful house in a perfect spot."

  Fully equipped with everything you could need. Would definitely stay again. Thank you!

  Reviewed by Rachel5.0★Oct 2020

• "Property was Very large and in a great location for harbour and town."

  Water & heating very hot. Garden was great for our dog and big enough to sit in to enjoy a glass of wine - liked the pretty solar lights. No off Road parking but we managed to get a space Every day. Would we In the height of the season, not sure. Only moan lighting. After dark kitchen too dark even with lights on. Lounge is very sunny but again after dark needs brighter lights to read. First visit to this area and liked Ramsgate and surrounding areas such as Whitstable, Broadstairs etc. Shall visit again as worth the 5.5 hour journey by car.

  Reviewed by Christine3.8★Sep 2020

• "Nothing more to say except both my husband and l had a lovely week at serenity and would love to go back at some point."

  Reviewed by Kathleen5.0★Aug 2020

• "We had a Lovely Holiday in The House Serenity , It was spotlessly clean, warm, the beds were very comfortable, the house was very cosy, the kind of place we would Love to Live in ."

  It was also very quiet, being up a Cul-De-Sac. The Victorian Character, and the high ceilings gave us a Superb Stay. The house had everything we could have wanted for a super holiday and more. The kitchen was well equipped, and the heating first class, and very easy to set. It was larger than we had expected, and was very Spacious . The lounge television had a superb picture, and the Netflix was Brilliant. This being the first place we have ever stayed with Netflix !!! This is one of the Best Places we have stayed in, and over the Years we have stayed in a lot of cottages / hotels etc. I spoke to the owner Janine, and she was very nice, and very helpful. Everything was Super. The only Downside was Due to The Lockdown Announce by Boris Johnson that everybody should stay at Home, because of the Virus, We had to go home, so we were only there, from Saturday till Tuesday morning, instead of The week, we only had the Three Nights, but that couldn't be helped . Anyway we would like to Thank the owners, and Sykes Cottages for a Fantastic but Short Holiday, and would recomend this Lovely Cottage to Anybody, and we would definitely stay there again.Thank You from Stuart and Linda Brooks

  Reviewed by Stuart5.0★Mar 2020

• "A lovely reasonably well appointed terrace cottage close to Ramsgate's attractions."

  Reviewed by Sheila2.8★Oct 2019

• "Serenity was a lovely house but the cleanliness could be better there was other ..."

  Serenity was a lovely house but the cleanliness could be better there was other people’s dog hairs everywhere and the hover was inadequate and full of dog hairs and stunk we had to clean that before we could use it normally there are basic condiments available but wasn’t anything and the towels just wasn’t big enough and the courtyard wasn’t nice to sit out in needs a good tidy up it wouldn’t need a great deal to bring it up to scratch bit more attention to detail and it would be spot on

  Reviewed by Paul3.8★Sep 2019

• "No fan available for hot weather, front and back gardens had lots of weeds and no water, not pleasant to sit in, and bins had not been emptied."

  Reviewed by Barry3.8★Aug 2019

• "The house as nice very small garden pity no lawn."

  The bed in the smaller of the rooms was not that comfortable for our son. Good here was a washing machine. All the usual amenities

  Reviewed by Carol3.8★Jul 2019

• "A very nice little Victorian house in a quiet cul de sac, conveniently situated for walking into the town."

  We enjoyed our stay, as did our two Manchester Terriers and their opportunity to make friends with other dogs on the park just up the road. Ramsgate is a nice town with some fine buildings and history. The house was in general clean and well equipped, though can we suggest an ironing board and iron and a squeegee for drying off the shower cubicle would be helpful. A rug and a second side or coffee table in the lounge also as glasses and cups wouldn't have to be put on the floor by anyone not sitting near the table in the corner. The lack of an obvious brochure for the property was unusual, but we eventually found the green unmarked folder two days later, with the first page printed Serenity buried in a drawer in the dining room, along with unopened mail for previous ? occupants, some of which was marked private and confidential ! This folder should be left out clearly in view as with other cottages we have rented. More of this mail was in what we subsequently discovered to be the paper recycling bag, which had been left open in the back yard to be rained in. The very complicated instructions for what to recycle where could be much better and more succinctly put, a previous person had put a black bag of what looked like rubbish in the blue lidded recycling bin, in that bag were an awful lot of cigarette ends for a non smoking property. When I first let our two dogs out into the yard, I found a small bucket full of blackened brackish water, it must have rained a lot. There was a further bin full of water and a dead orchid in a pot also full of water, sadly beyond rescue. Not wanting the dogs to drink it, I went to empty the water out to discover the bucket was full of a lot of cigarette ends. Pretty disgusting to be honest again in a no smoking property, though I suppose those afflicted with the habit had at least gone outside. So, in all, somewhere we would return to, but I hope you will take on board the minor criticisms.

  Reviewed by Anne4.4★Mar 2019

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