Riverside Apartment

53 Customer Reviews

• "The property was well maintained and very clean."

  The property is very well located, close to central Rye and the dedicated parking was a real benefit.

  Dear tenants, thank you for your nice feedback. Mr Alcock Property Owner

  Reviewed by Paul4.1★Mar 2023

• "Great position, needs redecorating throughout, bedding stained needs replacing ripped curtain in bedroom needs replacing, broken drawer in bedroom with some TLC it could be really good."

  Rather pay a bit more fore a better quality property .

  Dear tenant, I was very upset get a feed like that. In terms of a complete redecoration of the property was bit harsh, it may need a couple of bits done where tenants have damaged it. But this on our list do. You mentioned stained bedding? My cleaner changes bedding every booking, if was happy with it at the time! A phone call would have solved the problem. You mentioned about the curtain ripped? This may of happened at some point but it can easy missed by the cleaner as they work on time slots . The same with bedroom drawer. The feedback I was unfair to rate it like you did. Mr Alcock the owner. Property Owner

  Reviewed by Robert2.2★Feb 2023

• "It was a cosy little place & just what we needed."

  Only negative was how fiddly the front door look was. It didn't matter this time but it would be good to stress that the stairs to the flat are narrow plus that there are steps between the bedroom & bathroom.

  Reviewed by Judi3.8★Jan 2023

• "The property was clean and well maintained and heated."

  The outside of the property garden and road was a discus sting dump with no maintenance at all, which spoilt a nice property

  Reviewed by Peter3.8★Dec 2022

• "Great base for a visit to Rye."

  A flat consisting of the upstairs of a terraced house overlooking the habour. Very convenient, a 2-minute walk to the centre of Rye with its own car park space. Clean, comfortable Highly recommended

  Thank You for your nice feed back. Property Owner

  Reviewed by George5.0★Aug 2022

• "A very well located flat for exploring Rye and local area."

  Nicely decorated and I had a peaceful stay. I would recommend this flat to oithers. A few points for improvement: The lock on the flat's door needs a little attention, the cutlery drawer and one cupboard in kitchen weren't as pristine as they could have been, the tv remote needs changing and the mattress and pillows could be firmer.

  Reviewed by Russell4.1★Apr 2022

• "This was our second time at Riverside Apartment, Rye."

  We chose this property again because of it's convenient location and parking space. We also found the apartment clean, warm and comfortable with everything we needed for a short stay. The Apartment is ideally located to explore the lovely town of Rye on foot and the wider area by car, bus or train. Once again we found Rye a friendly and welcoming town with interesting shops and lovely good value cafes and pubs.

  Reviewed by Jane4.1★Mar 2022

• "Enjoyed our stay."

  Nice place in a good location for an excellent price. Would go again.

  Reviewed by Ian4.7★Mar 2022

• "We had a great stay."

  Everything was as described. Really lovely little place in perfect site. Close to walks to Camber and Rye Harbour, close to chippy and town. No grumbles at all - just perfect thank you.

  Reviewed by Claire5.0★Mar 2022

• "For a property advertised as luxury it lacked Wi-Fi connectivity and a modern TV which detracted from an otherwise enjoyable break in an ideal situation."

  Reviewed by Richard3.4★Feb 2022

• "THE LOCATION IS EXCELLENT, SO CONVENIENT TO ENJOY A LONG WEEKEND IN RYE."

  IT WAS NICE AND QUITE AND, AS WE STOPPED IN JANUARY, THE HEATING WAS MORE THAN ADEQUATE, THANK YOU. THE ACCOMMODATION WAS CLEAN AND TIDY BUT CLEARLY IS IN NEED OF A COMPLETE REDECORATE. A BIT OF TLC WOULD MAKE THE ACCOMMODATION INTO A LITTLE JEM.

  Reviewed by Linda3.8★Jan 2022

• "We stayed at Riverside Apartment Rye early December had a great weekend good ..."

  We stayed at Riverside Apartment Rye early December had a great weekend good location for a peaceful break with the added bonus of parking

  Reviewed by Kim5.0★Dec 2021

• "A great location."

  But property is tired and does need painting. Broken door number. Bed frame very scratched and a better mattress required. . Broken bit on tree mug. Kitchen work tops need revarnishing. It just feels property is a bit neglected and needs the owner to show they take pride in their property. Bear in mind next door is a holiday let too and looks much more superior.

  Reviewed by Cherry3.4★Nov 2021

• "We had a wonderful week."

  The apartment is very comfortable and clean, simply but attractively furnished. It’s in the perfect position for exploring the town. Loved it.

  Reviewed by Linda5.0★Oct 2021

• "Lovely little cottage very close to Rye centre, great view over the river."

  We found the cottage to be a comfy place to stay with reserved off road parking which is a big bonus for the area. Others people report the car gets dirty from passing lorries etc, thats because the road is private and not made up (tarmac) and is gravel We had no rain and the car got dusty - no worse than driving the car on the road - you wash your car normally so picking up so dust or dirt should not be a problem to you. To be fair the property is an older property and you have to expect it to be a little tired in places but this does not detract form the experience, just remember you will not be staying in a modern swish apartment....note there is also no washing machine or wi-fi - to the tech savy not a problem just tether your phone. We thoroughly enjoyed our stay and visiting Rye was fanatastic.

  Reviewed by Ian3.8★Oct 2021

• "We had a fabulous short break at Riverside Apartment."

  The property was clean, comfortable, warm and well equipped. Riverside is very convenient for the town as just a short walk to all the attractions. It was great that we could park just outside the front door on a private drive too. Rye itself is a lovely little town made all the more special by the friendly reception we received in the cafes, pubs and shops of which there are many and all good. The Mermaid Inn is certainly worth a visit.

  Reviewed by Jane5.0★Sep 2021

• "Perfect location to explore the and surrounding area and just a few steps away from the town with restaurateurs tourist Info centre."

  We felt really comfortable staying there - clean, kitchen and bathroom new and well designed. Some interior painting and decor needs refreshing but overall condition and function fine and there was everything we needed for a relaxing and enjoyable stay.

  Reviewed by Jo4.1★Sep 2021

• "A great little apartment set right in the heart of Rye."

  Situated on a gravelled side street with parking for one, allowed us to simply cross the road into the heart of the town. Spotlessly clean apartment too, double bed very comfortable and the sofa bed ideal for 2 smaller kids.

  Reviewed by Robin5.0★Aug 2021

• "The apartment was great."

  It had everything we needed for our short break. Very close to the shops and restaurants - 2 mins walk away. Parking was right outside. We would definitely recommend it to anyone who wants to explore the area.

  Reviewed by Sukhjinder5.0★Jul 2021

• "Rye is a fascinating old town and a good base to visit other places, including beaches."

  There are lots of nice places to eat and we had a good time.

  Reviewed by Maurice5.0★Jul 2021

• "Stayed 18th to 25th June 2021."

  A wonderful week in Rye, Riverside apartment is in a wonderful position to explore the town. It is situated 2 minutes away from the shopping and sight seeing areas of Rye. Mermaid Hill and St Mary’s church are close by with amazing views from the church tower. The apartment has a small bathroom with an unlimited supply of hot water 24/7, the kitchen is compact but benefits from a dishwasher and a full size electric oven and gas hob. There is a private parking space right out side the front door. The lounge has views of the river and some good are walks close by. A visit to Battle Abbey is a good day out and more locally Rye Harbour Nature reserve in only a short walk or drive away. We look forward to a return visit.

  Reviewed by Derek4.7★Jun 2021

• "The apartment is in a great location, very close to the town and a number of walking paths within easy reach."

  Inside it was very clean and had all required facilities.

  Reviewed by Peter3.8★Jun 2021

• "Gained access to the accommodation without fuss."

  Everything we wanted was there. Kitchen well equipped. A great place to stay if you want to explore the town of Rye, as it's right on the doorstep. Hardly used the car all week.

  Reviewed by Steven4.4★May 2021

• "Whilst proximity to the old town was excellent your description failed to alert us to a potholed road immediately in front of the property which was access to an adjacent lorry depot."

  Your description also failed to mention that the minute shower room with toilet opened immediately into the small kitchen - contravening regulations. The accommodation was clean but needed redecoration and the furniture and equipment was anything but ‘luxuriously appointed’ and ‘immaculately -presented’ as described on your website. Our stay was not unpleasant - the flat was warm with plenty of hot water and Rye itself is lovely. But the integrity of your Company has been totally compromised for us. Do you never check the quality of accommodation? What do you get your commission for? This was poor value for £140 per night.

  Reviewed by Alison2.5★May 2021

• "Pleasant little flat with all we needed for our short stay in Rye."

  Simple facilities in the flat, very convenient location just a few minutes from the centre made it perfect for two people. Clean, tidy and comfortable. Polite and helpful owner for whom nothing was too much trouble. Convenient location for visiting nearby Battle and Hastings.

  Reviewed by Graziano4.1★Apr 2021

• "Hi miss thompson here we had a relaxing hoilday nice and quite enjoyed going around rye village seeing the sites and going to the pubs enjoyed meals out as well doing cooking inside the flat its a very nice flat but the weather was a bit disappointing."

  All in we had safe jounery back to london thanks k thompson

  Reviewed by Kathleen5.0★Apr 2021

• "We have truly loved staying here, we stayed for nearly a month during Christmas/New Year and COVID-19."

  Location is ideal for the town of Rye, we were able to walk to the local shops and the take-aways. Also ideal for the local beaches of Rye, Winchelsea and Camber. We cooked many dinners in the compact fully equiped kitchen, the bed linen and towels were changed weekly by a very nice friendly lady, the living area also had everything we needed, even a dinner table and chairs, suited our needs perfectly and if the chance arises we would look to stay here again. Thank you for a great stay :)

  Reviewed by Sara5.0★Dec 2020

• "Bathroom off the kitchen was not ideal."

  Location was excellent as a base however the unmade road with large potholes immediately to the front of the property meant that cars got covered in dirty water splashed up by the large lorries passing by on a very regular basis, again not ideal.

  Reviewed by John3.8★Sep 2020

• "Entrance was dirty and scruffy ,not a good first impression."

  bathroom was very shabby and not very clean, tv very small for size of room the kitchen was very limiting . plates didnt fit in cupboard. the whole place looked like it need redecorated. overall very dissapointed with it , should say in discription that it's small, and up a narrow staircase . which smelt of damp .

  Reviewed by Raymond2.5★Sep 2020

• "The apartment was comfortable, well equipped and very conveniently positioned so close to the town."

  Reviewed by Merryl3.8★Aug 2020

• "The toilet seat needs fixing properly as noted by several other occupiers."

  It is advertised as a luxury apartment but is just acceptable. Starting from the entrance road which has more potholes than road, and leads to a lorry park so you have HGV's passing from early in the morning till night time. The landing light has a few lights out as do the lounge , the tv is a bog standard 26 inch with just freeview no sky or cable or wifi which you expect in most rentals. The kitchen has no storage to put any food except for the small under counter fridge, which only has a small freezer compartment, four ice creams and a packet of fish fingers and its full.The cupboard for the plates is so small the plates have to be stored sideways. The booster pump in the cupboard on the landing is very noisy and cuts in very time the water is turned on in the shower room . The hand basin in the shower room is so small you have to crouch down to wash your face. If you want to shave take a torch cause there is no light above the mirror & basin. The bed was just acceptable and needs replacing putting a mattress topper on it does not work.We were surprised that they had not carried any Covid 19 precautions there were many out of date information leaflets and magazines and games that I doubt had been sanatized and we wondered how safe we were staying there. The times we are in have never been stranger because of this pandemic if you want a good meal out you have to book online at least one week previously, the pubs only let a few people in and shut at about 10 o'clock (take your own supplies ). The flat is convenient for the center of rye with the parking space.

  Thank you for your feedback. The property is thoroughly cleaned before each guest and we receive high cleanliness and comfort scores regularly. We also currently leave hand sanitiser in the property, anti bac wipes for guest use, all high density touchpoints such as light switches, door handles and remote control are cleaned and sprayed, and we take health and safety very seriously (the property also even has back up emergency lighting) We will of course remove leaflets if we need to do this to reassure guests and repair the toilet seat straightaway and replace any lightbulbs The bathroom also has two downlighters. We have two direct owner contact numbers issued with the key details ahead of arrival and Sykes are also always available to assist during a customer's stay, which during your booking period included a dedicated 'in property' telephone resource and also including out of hours support for emergencies - if we or Sykes had been contacted about any issue at all, we would of course have replaced bulbs immediately and also repaired/replaced the toilet seat straight away. The kitchen while small, as advertised on the website, has all necessary utilities such as dishwasher, microwave, under counter fridge with freezer box and cupboard space to accommodate the crockery which is stacked vertically rather than horizontally. The TV is advertised as freeview only- we are sorry if this did not suit you but it is clearly advertised as freeview only, and guests usually find a 26 inch screen is ample, especially as they are usually out and about enjoying the local area. We appreciate that beds are subjective and supplied a mattress topper for extra comfort - to date there have been no other guest issues but we will of course monitor that. There is an unmade approach road leading to nearby boathouses, but the property has a driveway and we feel that being able to stay near the centre of Rye, with dedicated parking for extra security, with the local water in view and yet still only minutes from the centre, make this an ideal location. Property Owner

  Reviewed by Melvyn3.4★Jul 2020

• "Very well equipped first floor flat."

  Everything we needed for a short break in the lovely town of Rye. The owner was easy to contact for the key.

  Reviewed by Margaret5.0★Feb 2020

• "An ideal location to go out days from, but no cupboard storage for food not requiring refrigeration, so best not to arrive with too much."

  Rye is a lovely little town to explore. Just needed a short break after being ill, so the apartment suited my needs. Was not as big as pictures led me to believe, but, yes we enjoyed our break.

  Reviewed by Wendy3.8★Jan 2020

• "The road in front of the house not made up and badly rutted."

  The ruts were full of water due to the wet weather. There was also a continuous stream of heavy lorries & vans passing the house servicing an industrial park at the far end of the road. On the bright side the house is very convenient for walking into town and is clean and comfortable. The heating worked well for us. All together our stay was great.

  Reviewed by Colin4.4★Nov 2019

• "The property is approached by an unmade road which was full of large potholes caused by the constant passage of heavy goods vehicles using the lorry park at the end of the road."

  The parking area was marred by a large quantity of animal faeces below the bay. Also a small bucket provided for the disposal of cigarette ends was full of water with cigarette ends soaking in the liquid. Inside the decor was tired and required a full makeover. No cupboard space in the kitchen, bedroom furniture chipped and grubby. Toilet facilities inadequate. T.V tiny with no internet access. Overpriced. If this was a long term let the monthly rental would be 600-800 ppm for the whole property.

  Reviewed by James2.2★Sep 2019

• "LOCATION WAS PERFECT."

  AND PARKING A REAL PLUS. HOT WATER SYSTEM WAS A LITTLE NOISEY BUT THIS CAN PROBABLY BE FIXED.

  Reviewed by Mary5.0★Sep 2019

• "The proximity to Rye town of this property is it's best feature."

  However, it is at present in a semi- industrial area with builder's lorries & trades vehicles passing at all times. In so doing they create noise & throw up dust & mud from the unmade track in front of the property onto your parked vehicle. Indeed, whilst we were there the Environment agency were undertaking major works in front of the property AND next door had it's roof removed & replaced, forcing us to vacate the property all day on what should have been a lovely relaxing day (my birthday) because of the noise. The property should not even have been let out this week!! The photographs on Sykes site show a recently decorated interior. In fact you describe it as ' immaculately-presented first floor apartment .. located just a short stroll from the centre of historic Rye, with views over Strand Quay. Luxuriously appointed throughout with modern and comfortable furnishings'.It sounds idyllic,but the reality is very different. Not only was it noisy & dusty..but inside the flat the paint work needed refreshing in every room, particularly on the worn & chipped/dirty bed posts , chest of drawers & on the walls especially scuffs in the hall/entrance/stairwells. The kitchen was missing basic items such as wine glasses & a casserole (lid but no base). No tea towels provided. Bedroom: cheap basket bedside cabinets that you couldn't stand a cup of tea on safely. Bed end nearly touching fireplace, so squeezing past to go to the bathroom at night in the dark was extremely difficult. Bathroom extremely cramped with a basin designed for under the stair cloakroom. Tiniest shower we had ever been in! All in all we were most disappointed in the property & didn't feel it was good value for money. It was totally misrepresented on your website & we have lost confidence in booking with you again.

  Thank you for taking the time to complete our feedback form and it is unfortunate to hear the result of your stay, we strive to ensure clarity on any advertisement of properties and feel as though this is reflected in the images and property notes of Riverside Apartment. We are now working closely with the property owner to update our website where it is required to provide further clarity to future guests. If you would like to discuss this further, please contact our customer relations department, we are open 7 days a week. 9-7pm. Property Owner

  Reviewed by Nicola1.6★May 2019

• "Close to centre, unusual view."

  Nice little house.

  Reviewed by Gregor5.0★Apr 2019

• "Really enjoyed holiday, accomodation was all we and was perfectly situated for what we planned."

  Being 2 minutes walk from the wonderful town of Rye was really great.

  Reviewed by James5.0★Mar 2019

• "We enjoyed the location and the facilities were adequate but the decor was in need of refurbishment it was a bit tired looking."

  Reviewed by Michael3.8★Feb 2019

• "Great location, lovely flat everything is there that you need for a weeks break"

  Reviewed by Steven4.7★Dec 2018

• "It was in a perfect location, 5 mins walk into Rye and lovely beaches and shops within driving distance."

  The flat was warm, clean and had everything we needed,plenty of cleaning stuff, loo rolls and tea bags which was lovely. Just a couple of minor things which weren't really a problem but just so people are aware. There is no cupboard space for any food in the kitchen, we cooked breakfast and dinner each day and had to put cereal and tins on the floor. Also the telly is very tiny and hardly any channels, there was a play station but no leads on the controllers so we couldn't play it! The road outside was in a dreadful state of disrepair, we had never seen holes like it and worried about the damage to the car.However we did really enjoy our stay and would defiantly like to go back.

  Reviewed by Jane4.7★Dec 2018

• "A lovely comfortable apartment, however, there were no instructions for the use of the dishwasher (we had to wash dishes in the sink), there were no cupboards to store food and there was no teapot!"

  Otherwise a very enjoyable stay.

  Reviewed by Irene4.1★Oct 2018

• "The apartment is exactly as listed, the problem of getting a slightly dusty car is far outweighed by the excellent location of the property and having your car directly at your door."

  The bathroom is small but perfectly adequate and there was always lots of hot water. The kitchen was well equipped, it was great to have salt and pepper and oil provided. The real plus is that it really is close to the town and one of the Best Fish and Chip shops we have had Fish and Chips from. Two adults staying is perfect, I believe two adults and two children would be okay, and three adults would be fine. We really enjoyed the stay.

  Reviewed by Margaret5.0★Sep 2018

• "The property was well presented, and in an ideal location, being close to a number of good restaurants, and with easy walking distance of the centre of Rye."

  Having a space to park outside the front door was a very real plus in this crowded little town. The only facility lacking wasWiFi.

  Reviewed by Andrew4.7★Sep 2018

• "This is the 2nd year I've been to this accommodation and me and my grandson had another great holiday."

  The accommodation was clean tidy well equipped and comfortable.

  Reviewed by Tracey5.0★Aug 2018

• "Excellent location very close to shops, pubs and restaurants."

  Loved watching the tide come and go from the window

  Reviewed by Felicity5.0★Jun 2018

• "Great location, great apartment and great host."

  Very accommodating with our baby requests.

  Reviewed by Gianluca3.8★May 2018

• "It was most enjoyable views fantastic excellent accommodation cannot fault it in ..."

  It was most enjoyable views fantastic excellent accommodation cannot fault it in anyway and certainly hope to go back again one day Rye is such a lovely Town everything you need for a excellent break

  Reviewed by Shirley5.0★Mar 2018

• "For the cost the flat was adequate."

  Immediate impact was a difficult front door lock followed by a stale smell on entering. Kitchen good and adequately equipped although fridge door is broken. Shower/toilet very cramped and toilet seat needs adjusting to stay up: towels provided very stale and did smell bad. Bedroom comfortable and linen fresh. Sitting room comfortable although view often marred by heavy truck traffic on the badly potholed unmade road. Location good for walking to town. Overall a rating of 4 out of 10 but reflects the price paid. Would not go back or recommend.

  Reviewed by Alistair2.7★Feb 2018

• "The picture of the apartment showed a harbourside location and gave no indication of the articulated lorries,vans, commercial vehicles and construction plant which constantly and with much noise rumbled through the very pot holed road from 4."

  00 a.m. Our car had to be professionally valeted due to the heavy splashes sprayed on both the boot and bonnet depending on which way we parked our vehicle in front of the apartment.

  Reviewed by Jane3.3★Nov 2017

• "I found the apartment very clean and comfortable and everything we could need was there."

  It was within easy access to town and close to local beaches. Every care had been taken by the owner/caretaker to assist us with our stay

  Reviewed by Tracey5.0★Jul 2017

• "Good relaxing break, good location with lots to do, thanks"

  Reviewed by Charles5.0★Sep 2016

• There are no reviews featuring this term Show all reviews