Sunnyside

30 Customer Reviews

• "The first thing we saw was the bucket in the kitchen to catch the water dripping through the light fitting from the bathroom, obviously a long standing problem as there was water staining in most of that area."

  It can’t be safe to have water in the electrical system. The lock on the kitchen door was broken so it wouldn’t unlock and the bifold doors didn’t open fully.

  Many thanks for your comments,the shower has been repaired and kitchen door is being addressed along with the bifold doors being looked at Property Owner

  Reviewed by Trish3.1★Sep 2023

• "We have been coming to Sunnyside for a few years now and usually it is fine, this time however we were disappointed."

  One of the dining chairs was broken and dangerous,, my daughter nearly fell through it, the shower dripped constantly, it obviously had a leak and to top it a there was no toilet roll surely a basic requirement. I won't even mention the settees as it is obvious the owners have no intention of changing them. We would like to come back but we pay a lot of money for a cottage that needs some attention so we will have to see.

  Thank you for your comments. The chairs have been checked and are now fine and the shower has also been fixed. I appreciate sofas are subjective and one sofa is a bespoke piece, but I have added more cushions to it for guest convenience. Property Owner

  Reviewed by Tracy2.2★Jun 2023

• "We tried to contact both the housekeepers but neither called us back, so we had no tv for 4 days, we were surprised no got intouch."

  It has made our holiday a bad experience. The sofas are uncomfortable and low, although of fluff around the chair legs also the heating was off and the boiler had no pressure, we could not find the booklets for them my husband look on Internet. All in all not enjoyable and rather expensive.

  Reviewed by Steve1.9★May 2023

• "Minor mishap with the shower which was sorted very quickly but otherwise an enjoyable stay and nice property."

  Ideal for our needs

  Reviewed by Lisa4.4★May 2023

• "Excellent location and light airy cottage."

  The inside of the cottage was very clean, but I would suggest cleaning the outside window frames more often, to improve the first impression. The only negative was the couches which have been mentioned in other reviews. They are too low and too deep from the front of the seat to the back, so much so that we ended up using the pillows off the bed to sit more comfortably.

  Reviewed by Karen4.4★Aug 2022

• "The property was clean and in an excellent location with parking, and the complimentary cake and milk were a pleasant surpise."

  However, in some areas we do agree with other reviewers of this property. The sofas were very low and uncomfortable, especially for older people; there were no instructions provided for, for example, the oven, the central heating, and rubbish collection and recycling (in fact the outside bin was full to overflowing when we arrived and clearly had not been emptied for a while); there is a very bad crack in the shower tiles; and on our last morning we noticed water coming through the kitchen ceiling. Whilst we hadn't noticed this earlier in the week, the stain on the ceiling suggests that it has happened before. We would not choose to stay here again unless these issues were rectified.

  Reviewed by Brian3.8★Mar 2022

• "Yet another wonderful stay at Sunnyside ."

  . As usual the house was spotlessly clean … clean crisp bedding and towels ..love the new beige sofas .. very nice ..so close to all the wonders of rye … off road parking for one .. perfect … thanks for the lemon cake and milk on arrival .. see you soon …. D

  Reviewed by Dean5.0★Mar 2022

• "Lovely place to stay ."

  . off road parking and literally 6 minute walk to the mermaid inn .. We will be back … clean warm and location is fabulous

  Reviewed by Dean5.0★Nov 2021

• "The good..."

  .Convenient position close to the town. Parking for one car. Very clean property. Linen & towels provided. Comfortable beds. Milk & cake appreciated . The bad....The keysafe was very difficult to undo. No instructions left for use of oven or grill. No draining board or washing up bowl. Only 4 ceiling bulbs working out of 8 . Clear glass in shower room. window, also cracked tiles in shower unit. The vacuum cleaner hadnt been emptied & was full to bursting so it cut out. The Ugly....The constant & extremely heavy traffic noise, HGV lorries, double decker buses, articulated lorries, groups of noisy, speeding motorcycles included. At times with long delays & the sound of engines & fumes of stationary vehicles which meant exiting & accessing the parking place both frustrating & at times dangerous. During our stay there was building work on the premises next door, including the use of a mini digger & a generator, also delivery lorries blocking the parking of Sunnyside. The settees need replacing as impossible to relax on as they are so very uncomfortable. On stripping the bedding before departing our stay as requested I was disgusted to find that the pillow protectors had obviously never been washed as they had old yellow stains. This is unacceptable at any time but especially during this Covid pandemic. I would not recommend this accommodation.

  Reviewed by Ann2.8★Sep 2021

• "Good looking interior and very clean , great location."

  A few small issues , settees too low , no mirrors near sockets to dry hair and no hooks anywhere no clock but that isn't too unusual. I would be happy to stay here again . Lisa the caretaker was very nice and friendly

  Reviewed by Linda4.4★Sep 2021

• "House was poorly equipped for self catering."

  I had to buy a measuring jug and casserole type dish. There was 1 wooden spoon with an obvious crack in it, not very hygienic. 1 bin in the whole house. Bin outside had not been emptied on our arrival and was full. No hooks etc in bedrooms to hang anything up and not enough plugs. No mat by patio doors so difficult to keep floor clean. No welcome book with useful info in e.g local amenities etc, no visitor feedback book. No scissors, or lidded containers, or torch in case of power cuts. No cleaning materials. Shower needs attention cracked tiles and mould. Also there should have been mention that the property in on a very busy road, so considerable road noise. Beds were comfortable, and the milk and cake left for us were appreciated. The property was clean. The area was lovely and the house was very well situated for supermarket, bus stop, railway station, cafes/restaurants, main streets etc. I would visit the area again, but not the property.

  Reviewed by Sandra3.8★Jul 2021

• "As you knew of this problem with the water , I see it is closed for three days."

  It would have been possible to inform us, and an option to change to a later date. The grass had been cut but the patio and path had not been swept, meaning it was walked indoors ,and with a mat that was not usable was a problem, especially as the back door was so hard to lock we had to use the front door and side gate. This was a great disappointment to us, as our family have used two properties before and found them to be excellent

  Reviewed by Iris4.4★Jun 2021

• "Rye is a lovely town with lots of history and a good selection of pubs and restaurants, unusual shops and a picturesque harbour setting."

  Sunnyside is a lovely property, extremely well situated in the town with useful off road parking. The water system is a bit odd and pipes clank whenever the toilet is flushed or taps turned on but everything worked ok including the shower. The grass was so long that the garden couldn’t be used, however it was cut before we left. Highly recommend the Standard Inn outside tables in little sheds, Ypres Castle Inn beer garden and Mahdi Lounge for curry. A drive out to Camber Sands if you want a beach is only about 10 minutes, Dungeness is worth a look as are the white cliffs of Dover.

  Reviewed by Catherine3.8★May 2021

• "We arrived to a completely full dustbin so were unable to empty the kitchen bin when needed."

  The grass back and front had not been cut so we could not use the garden. When we used the plumbing facilities there was a terrible knocking. The cottage was clean, the TV and wi fi were good and the bed was comfortable. It's ideally situated with parking to explore Rye. The sofas were tired and quite uncomfortable .

  Reviewed by Rosemary2.2★May 2021

• "This lovely home is perfectly located to explore and enjoy beautiful Rye."

  We were a 3 minute walk from the iconic Mermaid Inn where we had the best Sunday lunch ever and there are loads of cafes, restaurants and pubs to choose from. In a small hilltop town full of beautiful cobbled streets, the off-road parking space at Sunnyside was crucial. Some days we didn’t even use the car ( Kempsons well stocked supermarket is just round the corner) and on other days we didn’t have to travel far to Dungeness, Battle, Hastings and Ashford’s shopping outlet. The fee to rent the house was undeniably fantastic. Thank you to the owners and Sykes Cottages... we loved our stay.

  Reviewed by Angela5.0★Oct 2020

• "Really lovely house."

  Close to everything in Rye. Really enjoyed our stay.

  Reviewed by Dawn5.0★Jan 2020

• "Second stay and no change."

  Excellent location in Rye centre, spotlessly clean house with good quality equipment. Shower and bed excellent. Negatives- settee needs cushions, we used some from the bedroom that helped. Also with windows open, the traffic noise can be an issue as next to a busy road.

  Reviewed by Tracey4.4★Aug 2019

• "The cottage was fine unfortunately when we used anything connected to water eg washing machine or shower the drain in the garden overflowed dispensing raw sewage which was awful and meant we had to keep windows closed because of the smell and left us a able to use the garden."

  We will not be rebooking Sunnyside unless this is rectified.

  Reviewed by Tracy3.1★Jun 2019

• "Lovely cottage let down by poor maintenance!"

  Sunnyside is a lovely cottage, it’s in a great location, only a few minutes walk from the shops and with a good parking space that made it easy to load/unload with a small child around. The shower is excellent and the beds are really comfortable. The sofas are really awful - a strange design that is impossible to sit on comfortably! There were a few missing items that I’d expect to be provided in a holiday cottage - only half a loo roll for a cottage that sleeps four(!!), no dishwasher tablets etc. It’s also the first cottage I’ve ever stayed in where a few basics haven’t been provided on arrival eg some tea bags, coffee and a pint of milk. But the worst thing was the lack of maintenance! We’d chosen this cottage as we thought our child could play in the garden but the grass had spiky thistle like plants, which meant she couldn’t play there safely. On the third day the drain outside the back door started to emit a LOT of mud and an awful smell. It quickly transpired that all water leaving the cottage, including from the toilet, went via this drain so we quickly ended up with a garden with pools of faeces, water from the shower and washing machine etc. On the day it rained the guttering quickly overflowed and cascaded down the house wall. We contacted the numbers given for the caretaker twice on consecutive days but one number was never answered and the other went to voicemail - left messages but no one rang us back. We kept going out for the day expecting to come back and find that the drain had been unblocked but nothing was done about it, leaving us with half a week of faeces in the garden and an awful stench!

  Reviewed by Kathryn2.8★May 2019

• "This was our second visit to Sunnyside and with the exception on uncomfortable couches everything was fine."

  Reviewed by Jean4.7★May 2019

• "Everything was perfect , position , cleanliness etc etc , with one exception."

  Without doubt those are the most uncomfortable sofas we have ever experienced! We all tried sitting on them but they are such a daft design they are absolutely impossible to be comfortable on , and as a result we had to spend any sitting down time on the dining table chairs. We spent much of our time out ,and I must stress this was our only complaint ,but it was a shame at the end of an evening not to be able to sit comfortably to watch TV for an hour.

  Reviewed by Ian4.4★Nov 2018

• "We had a great time at this property, our only problem being that the sofas were rather low and rather wide."

  It was a great base to explore Rye and the surrounding area and we hope to return in the future.

  Reviewed by Chris5.0★Jun 2018

• "The sofa was far too low and too wide which made it impossible to sit normally ."

  the kitchen had no vegtable peeler we could not find a decent frying pan. or measuring jug. these are needed if holiday makers wish to cook some of the local food products talked about in the publicity. there was no bin in the bathroom and only half a toilet roll, there were no bin bags provided for the kitchen bin or kitchen roll. the information pack requested the use of shower cleaning spray provided there were two but both were empty. the garden was uninspiring despite the fine weather it did not encourage use. the beds were good and the shower was fine. Bedrooms had plenty of hanging space but the request in info pack to not steal dressing gowns was rather insulting. We were maybe spoilt with our previous booking at Little Orchard cottage and will try to book only where the owner lives on site in future as that was a fantastic experiance.

  Reviewed by Mick3.1★May 2018

• "Good location handy parking comfortable bed good shower sofa not comfortable"

  Reviewed by Angela3.1★May 2018

• "The cottage was spotless."

  Only two things wrong, the toilet seat was hanging off and the central heating was not working. We would certainly go back in the future.

  Reviewed by Jean5.0★May 2018

• "We enjoyed our stay at Sunnyside."

  When we arrived there was no power and we couldn’t dergemine why. We contacted the caretaker, Goergina Pike (& Sykes Cottages),very swiftly Georgina visited and told us she had discovered that a workman had severed a cable when digging up the road. She was also able to tell us when the power would be restored (in 2 hours),we were very impressed with her help. The bed was very comfortable and the linens excellent. As one person already commented , the sofas are little uncomfortable. The property is in a great position for getting to all the amenities in Rye. Thank you.

  Reviewed by G4.4★Mar 2018

• "The cottage had only one or two minor things wrong."

  Uncomfortable lounge sofas No facility to put toiletries in shower Lights in lounge not working No local visitor brochures Other than this fine

  Reviewed by June4.2★Jan 2018

• "Fabulous cottage in great location."

  Very well equipped and well thought out. Even supplied tea and milk and dressing gowns. The beds are very comfortable with snuggly bedding. The cottage was very warm and cosy despite the bitterly cold weather outside. Would love to come back.

  Reviewed by Helen5.0★Dec 2017

• "It was great to be in a good location with off-street parking but within walking distance from shops and restaurants."

  The house is very well equipped.

  Reviewed by Stella4.8★Nov 2017

• "Stylish, high spec accommodation."

  Comfortable, clean and convenient for getting around the area. Near restaurants, pubs and shops.

  Reviewed by Grace5.0★Feb 2017

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