The Croft

3 Customer Reviews

• "We had a lovely stay at the cottage however we felt there could be some slight improvements."

  The kitchen utensils need to be checked. The roasting trays were rusty, tin opener did not work & some items listed on the itinerary were missing. The cottage was comfortable and we loved the access to the lake.

  Thank you for your comments and feedback. It is always nice to hear when our guests have had a lovely stay. The kitchen utensils have been checked and replaced where needed, so thank you for bringing this to our attention. Property Owner

  Reviewed by RaymondSep 2023

• "From the moment we booked to the time we left this place was just fantastic."

  The cottage was beautiful, the area just as lovely. It was very quiet, we briefly saw owls, then a hare on the patio, we felt that we were properly away from it all which was just what we wanted. The cottage was very well thought out, well equipped and very comfortable. The owners left a couple of bottles of beer and some Prosecco, some stuff for our dogs, very nice and much appreciated gestures. We loved it there. There was a tv in all 3 bedrooms as well as the lounge, the open plan kitchen lounge was awesome with multiple choice lighting options, so well thought out. The stroll down to Bassenthwaite lake was just so lovely. We couldn’t possibly have enjoyed this place anymore than what we did. Utterly fantastic, we really hope to come again some time.

  Thank you for your comment, it is very much appreciated. We are so glad that you had a great time and enjoyed your stay. Looking forward to welcoming you back again. Property Owner

  Reviewed by PhilipJun 2023

• "Overall lovely stay and was impressed with the cleanliness and loved the location."

  Really enjoyed the stay and will definitely be booking again!! We could have done with a few additional basic items in the kitchen like foil, cling film, kitchen roll, salt / pepper mill. The tap needs fixing in place as it turns in its base. Also the tiles in the en-suite shower don’t seem well attached to the wall… the whole tiles had a lot of movement in them. Not a problem at all but could potentially come loose in the future. Privacy with next door hot tubs would be nice. The way the fence is and the hot tubs being offset means you can see directly through. Again not a problem for us as I don’t think anyone else was there when we stayed, but it would have been uncomfortable if there was. A few extra notes in the welcome pack would have been helpful. Like a map with directions to local pubs, shops, and if there were in waking distance. Also there was a private field directly opposite the cottage for residents only. It wasn’t clear if we could go into this field and would have been really nice bonus if we could have used this to walk down the lake. We didn’t in case we weren’t allowed, but it’s a shame we missed out on this if we were allowed and it just wasn’t made clear. The biggest thing for us was the early check out. Everywhere else we’ve stayed 10 am seems normal, so to be al packed up and gone by 9am was quite early in our opinion.

  Thank you for staying at our cottage, we are so glad that you enjoyed the stay and will look to book again. For future reference you are allowed to use the field opposite and can also wander through to Bassenthwaite Lakeside Lodges for a better view of the lake, there is a reception area in the park that you can use to gather maps and leaflets of the local area. We will be looking at amending the early check out time. As a valued customer we appreciate the great comments and are glad that you have brought these constructive points to our attention, so that we can look at getting them rectified. Thank you again for your feedback, much appreciated. Property Owner

  Reviewed by CherylMay 2023

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