The Fold

13 Customer Reviews

• "Excellent all round, we had everything we needed to make our holiday enjoyable."

  Thank you for your generosity.

  Good morning Thankyou for your feedback and kind words. We are glad that you enjoyed your stay Many thanks Helen Meloy Property Owner

  Reviewed by Julie5.0★Oct 2023

• "Very well equipped and clean property."

  Beautiful setting and within easy walking reach of Keswick and road network. There was only 2 of us staying in a 3 bedroom property because we needed a walk in shower which was perfectly adequate. If there was 6 staying, there would be a problem with storage as the wardrobes were used for storage by owners.

  Good morning Thankyou for your feedback. The wardrobes only contain additional bedding including duvet, pillows and additional linen. There is an ironing board, seat pads for the outside chairs, iron, hairdryer and drying maiden in the main bedroom. All the above items are for customer use and not storage by the owners. Hope this answers your querey Regards Helen Meloy Property Owner

  Reviewed by Derek5.0★Sep 2023

• "Really enjoyable 5 days with my son before he returns to uni."

  Great property and location on site. Very nicely presented. Thanks for the laundry and dishwasher product. Saw a really cute red squirrel playing right outside one morning. Enhanced by some unbelievable weather. Walked 40km per day - didn’t use the car once. Many thanks. P & H

  Thankyou for your feedback and kind words. We try to make your stay as comfortable as possible and provide all the necessary items you may need for your time in the lodge. I'm so glad the weather was good for you too. Hope to see you again Many thanks Helen and Martin Property Owner

  Reviewed by Paul5.0★Sep 2023

• "This was the 2nd time that we have hired this beautifully appointed lodge in an amazing position near Keswick."

  It is a home from home. If you are able it is within walking distance of Keswick. There is much to do to entertain you,walking,cycling,places of interest eg Dalmaine House and Lowther Castle to name only 2 or you can sit on the lodge patio enjoying the view and peace and quiet.

  Good morning Sandra Thankyou for taking the time to comment on your stay. Thankyou for your kind words too and hope to see you again Many thanks Helen Meloy Property Owner

  Reviewed by Sandra5.0★Jul 2023

• "Absolutely brilliant strongly recommend staying !"

  ! Would rate this a solid 9/10 ! Cannot pick a single fault other than the main door is stiff “swollen wood” Don’t even consider it just book !

  Good morning Thomas Thank you for taking the time to comment on your stay. Thankyou for your kind words and I agree that the door is stiff. It looks as though it swells because of the sun on that side of the lodge and will wait to see what it does in winter time before making any adjustments. I appreciate the feed back. Many thanks Helen Meloy Property Owner

  Reviewed by Thomas4.7★Jul 2023

• "Absolutely lovely lodge with a glorious view."

  We thoroughly enjoyed our stay and hope to book again. Handy for Keswick and walks up Latrigg! The peace and quiet.was wonderful. Our thanks to Helen for such a terrific place and apologies for disturbing you due to our timing being off!

  Good morning Anne Many thanks for the feedback and your kind words. No problem at all regarding the timing Property Owner

  Reviewed by Anne5.0★Jun 2023

• "Really nice accommodation would definitely recommend"

  Good morning Thankyou for your feedback. We hope you enjoyed you stay in the Lake District. Kind Regards Helen Meloy Property Owner

  Reviewed by Alex5.0★Apr 2023

• "The property was excellent and we thoroughly enjoyed our stay."

  The only thing that possibly needs replacing is the bulb in the outside light by the front door as it is very dull and does not light the steps when dark.

  Thank you for your review and for bringing to our attention the bulb needs replacing. We will be sure to address this and look forward to welcoming you back soon. 14.12.22 We have just replaced the outside light to a dual downlight so that it lights up the door and steps to the lodge. Thankyou again for your feedback Property Owner

  Reviewed by Paul5.0★Nov 2022

• "All was in very good order and it was good to see that a few improvements had been made since last year"

  Good afternoon Alan Thankyou for your kind feedback. The lodge is currently having additional heating fitted in both bathrooms and new crockery, glasses and cups have been purchased. We have just put 2 x new Mira showers in the bathrooms. Kind Regards Helen Meloy Property Owner

  Reviewed by George5.0★Sep 2022

• "The location is perfect for Keswick and surrounding areas along with the very quiet site."

  The lodge is well equipped however it was below standard for cleanliness and maintenance considering the premium price we paid. When we arrived the en-suite bathroom light wasn’t working, the owner quickly resolved this but the following night the main bathroom light stopped working. We didn’t want to have our holiday interrupted a second time so notified the owner prior to leaving so it was fixed for the next arrivals. We also found dirty underwear under the bunkbed, rubbish behind the bedside unit and crumbs under the settees. The main bedroom mattress was too soft for us so we had a terrible weeks sleep and bad backs. The bunkbed mattresses were so worn you could feel the bobbles through the sheets with no mattress protectors on. I informed the owner of these directly as I didn’t really want to leave a bad review on the website, the response was that these would be looked at the next time they visited but I got no apology which is the reason for me now leaving this. Not impressed, won’t be returning and if it was my lodge I’d put the effort in the maintain it and be grateful to people paying towards its use.

  Hi Sarah Thankyou for the feedback. All feedback is valued and drives improvement which is good. The bunk room mattresses are not so old and I cannot feel the bobbles mentioned. Also the mattress in the main bedroom has previously been reviewed as very comfortable and I have received many comments on guests having goods nights sleep but I guess everyone is different. I hope your backs are better. With regards to the item of clothing under the bunkbeds and wrapper behind the bedside cabinets I pulled out the furniture and returned the item of clothing to the previous guest and ensured that there was no more items behind any bedside cabinets. I have also informed the cleaner of the fact that the mattress protector was not on one of the beds. All mattress protectors are on site in the lodge so the cleaner must have missed that particular bed. I have asked her to be more vigilant going forward. All bathroom lights now fixed. I can only apologise for the fact that the light went off in the bathroom on your visit. Again thankyou for your frank review. Please do not be put off from visiting the lovely Lade District because of your stay in the lodge. Even if you do not wish to stay again in mine the lodges are really lovely on Burnside Park and would recommend any if you needed me to. Kind Regards Helen Meloy Property Owner

  Reviewed by Sarah2.5★Aug 2022

• "The Fold was a wonderful lodge."

  Had everything needed for a break in the lakes. Nicely located too. Well equipped kitchen, and clean throughout. Comfy beds. If only we could organise better weather - but that’s what you expect in the lakes, so you just get on with it. Loved it and would recommend. What would I like more of? A coffee machine (type advertised so you can bring your own pods) An extra couple of gin glasses and a few more cups & plates in the cupboard.

  Good afternoon Thankyou for your feedback. We have replaced all the glasses in the lodge with wine glasses, tumblers, prosecco glasses and gin glasses. Hopefully next time you visit you will see further improvements. Many thanks for your feedback Property Owner

  Reviewed by Rachael4.4★Jun 2022

• "Amazing location."

  We spent so much time just sitting on the verandah watching sheep, birds, cattle and hill climbers. So handy for Keswick and the shoos too.

  Reviewed by George5.0★Sep 2021

• "The lodge was lovely, however the mattress were very soft."

  There was an ironing board but no iron. Two of the blinds couldn’t be pulled up and we couldn’t find the code to the internet - our mobile phone reception wasn’t great, so being connected would have been great. But over all we had an excellent stay- thank you.

  Good afternoon Thankyou for your feedback. Unfortunately the iron had gone missing and I wasn't informed about it until I read the review. The blinds have been replaced and the lodge has been refurnished. The reception can be sluggish at times and have put a booster signal in the lodge so hopefully this will help Kind Regards Helen Meloy Property Owner

  Reviewed by Gemma4.1★Sep 2021

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