6 Riverdale

12 Customer Reviews

• "Great property , good location and very helpful information in the cottage and prior to the arrival for walks, places to eat etc There was no smell in the cottage and we did as advised and left the shower room fan on in both bathrooms which was fine."

  Lovely little cottage

  Thank you so much for your lovely feedback. We are so glad that you liked our cottage and enjoyed your stay. Property Owner

  Reviewed by Alexandra3.8★Dec 2023

• "The freezer was dirty and the scissors had hard caked on food on them."

  The tin opener was next to useless Apart from the above the property really suited us, we had a smashing time and we really appreciated how quickly the light in the kitchen was sorted Thank you

  Thank you for your review. We are so pleased that you had such a great holiday and that the cottage suited you so well. We will be pleased to replace the tin opener and scissors, and the freezer will be checked and restored to our usual high standards before the next guests arrive. Property Owner

  Reviewed by Hazel4.1★Sep 2023

• "Could you tell me when Sykes last visited this property for yous to claim it is a 4 star property."

  Out of coutesy i emailed the landlord before I replied to your request for a review. My contact number is This is the Email i have sent to the landlord 5 days ago without response. Arriving at the cottage we came into a lovely spacious and comfortable first floor . The small lobby had a dog bowl and towels that was very pleasing for our dog Poppy. The kitchen was spotless with all the updated mod cons anyone could wish for. A bottle of red wine from the owners was a lovely touch. A nice dining table to eat from was also amust. Entering the spacious spottless sitting room found a very comfortable area where you could sit and relax with TV and internet connection which was excellent. However it goes very quickly downhill when going downstairs to the Bedrooms and Bathrooms. Your senses were blasted by lots of plug in airfreshners, reed defusers and random smellies and a plethara of disposable moisture de humiders. Unfortunitly this could not come close to masking the smell of damp. Undetered we ventured downstairs to find nice beds and bedrooms and well appointed spotless bathrooms and shower. Together with lovely clean fresh towels. Trying not to let the smell of damp spoil things we went for a walk and a bite to eat which was more than pleasant. The next morning found the sheets feeling dampish and the overwheming stench of damp. After 2 days our clothes in the wardrobes and the drawers smelt damp and mouldy thus we brought our clothes upstairs and put them all on the kitchen table. We tried another night in bed but the smell of damp became too overwhelming. We managed another night on the sofa but we had enough on the Tuesday morning and we returned home instead of coming home on the Friday which we had paid for.

  Thank you for taking the time to leave feedback. We are very pleased that you found the cottage welcoming and well appointed. The plug in air fresheners can be a little strong but it is very easy to turn them down or unplug them. We do have a few small dehumidifiers as guests do not always open windows or use the bathroom fans effectively. Bedding and towels are changed after every guest stay and are therefore changed weekly. If ever there is a problem guests are encouraged to contact Sykes immediately , who will then do everything possible to remedy the situation. I'm sorry that this wasn't done so that you may have been able to enjoy the remainder of your holiday. Property Owner

  Reviewed by John2.2★Sep 2023

• "This was a last minute booking and we were delighted with the cottage located in a lovely village."

  It had a nice comfortable feel and the facilities were excellent as was the housekeeping. It was great to have so much information about the area which is so beautiful. We will be back.

  Reviewed by J5.0★Jul 2023

• "Very disappointed."

  Upstairs OK. Downstairs bedrooms etc drainy smell constantly. Unable to use drawers due to fusty damp smell. Air fresheners plugged in totally overpowering. Sykes should be checking these properties as the owner referred to earlier complaints in some paperwork. Also tv sound really poor.

  Thank you for your review. I am sorry that you felt there were issues. We take all reviews seriously so we immediately visited the cottage ourselves to check on the situation. I am happy to confirm that there was no drainy smell at all and the drawers only smelt faintly of wood. The plug in air freshener at the bottom of the stairs was quite strong but could have easily been unplugged or the setting turned down, which we've done since. Regarding the TV, we found the sound to be ok but will look into buying a sound bar. Property Owner

  Reviewed by Paul2.8★Jun 2023

• "Lovely cottage, party of six adults and one dog but felt spacious and well equipped."

  Lots of helpful information from owner about local walks and points of interest. Local pub very friendly and welcoming. What more can you ask for

  Thank you. Your lovely feedback is very much appreciated. Property Owner

  Reviewed by Frances5.0★Jun 2023

• "Very impressed."

  Over nearly 20 years we’ve stayed In many holiday cottages. This has to be the best one in just about all respects and we would highly recommend it to anyone wanting a visit to the Dales. A lot of effort was made by the owner to make our stay as enjoyable as possible. We will definitely return for a week in the near future

  Thank you. That's is so kind of you. We like to go the extra mile and make this a home form home. We do appreciate your words and look forward to seeing you again. The owners. Property Owner

  Reviewed by Paul5.0★Mar 2023

• "Lovely week in a lovely cottage."

  Well appointed, comfortable and spacious. Everything worked, only one very very minor issue - a lid for the steamer would save some serious improvisation

  Hi thank you for your feedback. I'm glad you enjoyed your stay. And also pleased to report the lid for the steam cooker was found at the back of the cupboard where it's kept. Thank you again for taking the trouble to leave feedback. Kind regards. Property Owner

  Reviewed by Judith5.0★Mar 2023

• "Lovely cottage in an ideal area to use as a base for The Dales."

  A true home from home would recommend to anyone

  Thank you so much for your kind feedback and for taking the time to leave it on here. Property Owner

  Reviewed by Julie5.0★Nov 2022

• "The cottage itself was very nice and comfortable and the in good order."

  The general information and recommendations left by the owner were very good and helpful and we found the cottage generally well maintained and comfortable. The local pub was welcoming and pleasant. However, although we enjoyed our stay in the property we were unable to use the television as the sound quality on the set was so bad we could not use it. We tried adjustment but were unable to rectify the problem. After spending a day walking and exploring the the Dales it was disappointing not to be able to relax and watch some TV in the evenings. The TV set is in need of replacement or over hall.

  Hi, many thanks for your feedback. There is a new television in the cottage. We've also managed to link it up to the internet. I'm glad that you had a good stay. Property Owner

  Reviewed by John4.4★Oct 2022

• "The double bedroom suffered from damp, and the family bathroom had a terrible foisty smell (rotting vegetation) especially when the extractor fan had been operational for some time."

  The garden could do with weeding, as we would have liked to sit at the bench on a couple of occasions, but the garden was quite overgrown. Other than the above, a wonderful house in a fabulous location.

  Hi. I am glad you had a lovely holiday. Thank you for your kind email afterwards with photos from your stay, lovely to see. We have acted on your feedback: We are pleased to say that we've found a new, local gardener and since your stay the garden has had a full makeover. In the double bedroom, the damp was caused by guests showering, and we've since installed a much more powerful extractor fan. The smell you reported in the second bathroom has been dealt with; it was coming from outside of the property. Thank you once again Alan. Property Owner

  Reviewed by Alan4.4★Oct 2022

• "Very clean and well equipped cottage, perfectly situated to explore upper Wensleydale and surrounding areas."

  Reviewed by Richard5.0★Sep 2022

• There are no reviews featuring this term Show all reviews