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"The property was lovely, just what we wanted for our trip."
It was my son’s 30th birthday and accommodated 12 adults perfectly. There was enough space for everyone.
We had a few issues with cleanliness, the glasses and plates were dirty, the pans were filthy. There are a lot of chipped glasses in the cupboards. The milk frother had not been cleaned and there was a thick layer of old milk inside, this was not acceptable. There is an infestation of ants, they got everywhere, into our food, in the cupboards and we were constantly flicking them off the dining room table. I’m especially upset as they got into my son’s birthday cake making it inedible. It’s a shame there were a few cleanliness issues otherwise it would have been perfect.
Reviewed by Anita5.0★Mar 2026
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"Just home from a lovely family Christmas at Ecclerigg Garth."
The location is brilliant. Perfect for walking, local trips to Windermere and other local towns. Managed to get out on the lake on the kayak that's at the house! Even in December it was really fun and tranquil experience.
The house was perfect for the number of guests. Enough for everyone to have own space. Clean linen, towels and also basics like washing up liquid, dish washer tablets, washing capsules, tea towels, scourer, hand soap in all bathrooms and cloths.... wood to start the fire too. Maybe good if had a list of what provided to help with what to pack.
Had an amazing meal at Blue Smoke at Low wood bay. Highly recommend the Chateau Briand!
We were happy with facilities in the house.
Perhaps a guest book may be a good idea so can share experiences and recommendations!
Many thanks for all your kind comments and feedback. We are so pleased that you had a really enjoyable stay. We are fully ready for all the bookings in 2026 and have just installed an amazing brand new bathroom downstairs as well and a new outdoor shed for all the guests to use for bike storage etc. Thanks again it is much appreciated.
Property Owner
Reviewed by Jenna4.0★Dec 2025
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"Property not at all as listed."
Property was very tired and in need of update. It was not cleaned properly and some H&S related issues that were not dealt with promptly enough including a broken thermostat on the boiler that meant tap hot water was constantly at 80 degrees instead of the HSE recommended 50. En-suite shower could not be used for 5 days as it was leaking onto electrical cabling in the bedroom below.
No instructions in the property so you have to work out for yourself how heating, wi-fi, TVs etc work.
Impossible to get hold of Sykes as the contact number given takes you onto a telephone loop that ends with a message to fill in an online form that they took 3 days to respond to.
I could go on but hopefully you get the picture
Hi Mr Matthews. Unfortunately we had some electrical work done before your stay and there was a miscommunication with the electrician and the cleaners so apologies for a spot of dust . When the shower leak was reported to us our plumber attended within hours to stop the leak . the other 2 bathrooms were still in use. The thermostat was fine as he checked it. Instructions regarding wifi and heating are in our welcome pack which is sent to all guests prior to arrival . Your group left the house a total mess and our cleaners we horrified upon arrival. Took them almost 2 days to clean up . This has been taken up with Lakelovers . The leak that was found is fully fixed and the bathroom retiled, regrouted and is as good as new again. Your 1 star review is most unfair in our opinion as we work very hard to keep the house in good condition as you can see from our many 5 star reviews on other platforms
Property Owner
Reviewed by Neil1.0★Oct 2025
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"We stayed in Ecclerigg Garth in August 2025 and would definitely recommend."
The house is beautiful and the communal spaces are perfect for large groups / families. The bedrooms are lovely and the garden and outside space gives you the feel of the Lakes whilst being close to everything you need. It’s a great base for a Lake District holiday.
Thank you so much for the feedback it is much appreciated and we are so pleased that you had a lovely time.
Property Owner
Reviewed by Greg5.0★Aug 2025
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"Onderful property and location let down by a rather dated and tired interior."
The bedrooms are spartan and lacking in comfort, no dressing tables, no chairs, old rickety wardrobe, poor quality mattresses, flimsy cheap curtains.
The large upstairs living area has a multitude of cheap soft low sofas, but not a single chair suitable for those who are unable to use soft low seats.
The downstairs front televisión room has one low poor quality soft sofa, and nothing else, again no chairs suitable for sitting on.
The shag pile rugs slipped and slided and crumpled and are a hazard.
The high rise kitchen island seats are ugly shakey unstable and are overdue replacement.
Several of the Venetian window blinds throughout the property had lost their cords and controls and had bent broken slats.
The glass shelves above wash hand basins in bathrooms were either missing or dangerously loose..
The basket for shower gel shampoo etc was loose and fell off the wall.
The tumble dryer filter was completely choked and its tank was full, indicating that it hadn’t been cleaned for some considerable time.
The dishwater filter was choked with old material including cling film.
Many thanks for your feedback, it is very important to us and is appreciated. We have recently bought new bedding, with new duvets, pillows etc and are upgrading all the rugs and cushions. We are also painting all of the outside walls and have just installed a new lighting system with dusk to dawn lights. We are also in the process of replacing all of the blinds and curtains as well. All the other work is being done as well and we have cleaned the dishwasher and tumble dryer filters as well. We have regular checks and always maintain and update the property, so any feedback is very valuable to us.
Property Owner
Reviewed by Peter4.0★Jul 2024
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"Excellent cottage, amazing location and superb host."
Spacious garden with football goal posts. Nice outdoor seating area. Main room has a lovely large TV screen and ample seating for a large group to socialise. Fantastic facilities in the kitchen and dining room. Right next door to the Brockhole Visitor Centre too!
Thank you so much, we made some great memories here!!
Reviewed by Mira5.0★Aug 2023
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"Beautiful cottage, idyllic location."
Great fo a family get-together, all facilities catered for.only fault we found was lots of bulbs out In kitchen in fact only 3 worked and jacuzzi bath spat out black sludge when first activated. Which on grand scheme of things is nothing .
Thank you for your kind feedback. We are pleased to hear that you enjoyed your stay. We will ask our Maintenance team to take a look at the jaccuzzi bath, and bulbs. We hope to welcome you back.
Property Owner
Reviewed by Nicola5.0★Mar 2023
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"The place is in need of alot of TLC and a very good clean - the bbq area and patio v dirty, upstairs balcony full of sweet/lolly wrappers from previous people, house very dusty and not clean, beds shocking - the bed I slept in you could feel springs."
May sleep plenty but not worth the money. We stayed in another house for the following few days for same price and it was second to none compared to this - def wouldn’t go again and whole party felt that way!!
Thanks Emma for your feedback and we will take this up with our cleaners. We did change all the mattresses a few months ago so will check them all out and replace if that is required.
Property Owner
Reviewed by Emma1.0★Apr 2022
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"Not a great Christmas break for the family, unfortunately!"
! We had to get a heating engineer out literally every day throughout our 7 day holiday as there was no heating when we arrived and it continued daily throughout our stay. On Christmas Eve we received an email from Lakelovers saying there was now nobody in the office until 27th December so cannot deal with our issue. Thankfully the owner was more responsive when we phoned him and he did manage to send an engineer out Christmas Eve night as we now had no heating or hot water! The property should not have been rentable under these conditions. Also when we arrived the dishwasher was full of crockery, there were filthy roasting tins in the ovens and the ovens too were covered in dirt and grime. The house did not look like it had been cleaned at all. The dust under beds and on carpets was disgusting. We have not been offered any compensation for having to buy copious amounts of logs to keep the open fires going for our only source of heating, a dreadful service by Lakelovers.
We are very sorry to hear about the issues raised and we will take this up with the relevant people. In regard to the heating, we only found out about this on Xmas Eve and once we did, we made sure that a plumber came out straight away (which took a lot of calls on xmas eve at 7pm) to sort the heating out. The plumber called us back at 9pm to confirm that all was working well and the guests were very happy and we never heard again about any issues.
Property Owner
Reviewed by Kate1.0★Dec 2021
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"There was no mattress protector in master bedroom."
all window sills were thick in dust and cobwebs, all shower areas had black mould and looked in need of some TLC, the bbq,s were full of ash and the cooking grills were dirty and rusty (luckily we bought our own) and the WI range could be better. It had a good sized carpark, lovely patio and outside dinning area with a nice garden in a secluded spot.
We will take this up with our cleaners and thank you for the feedback.
Property Owner
Reviewed by Michael4.0★Aug 2021
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"Excellent location and lovely large house with really good facilities"
Many thanks for the feedback
Property Owner
Reviewed by Ashley4.0★Aug 2021
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