Chestnuts Cottage

15 Customer Reviews

• "I am waiting for onto respond to my complaint re the dishwasher and TVs not working"

  Thank you for your comment, the TV does buffer sometimes as its a low signal area, I can see maintenance attended during your stay and drained the dishwasher. - The owner relations team Property Owner

  Reviewed by Sonia4.1★Apr 2024

• "We have twice stayed at Chestnuts Cottage in Windermere and think it is a wonderful home from home."

  It is very comfortable, clean and warm and has everything you need for a great holiday. It is beautifully decorated with some lovely touches and is well situated within easy walking distance of both Windermere and Bowness. There is room for parking two cars and the owners are very helpful. Even the neighbours were very helpful when we got snowed in! We fully recommend this cottage and intend to return again

  Thank you for your feedback. We are pleased to see that you had an enjoyable stay. We look forward to welcoming you again. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Jeanne5.0★Nov 2023

• "We had a wonderful stay at the cottage."

  It had everything you would need with lots of space. It was much bigger than we thought from the photos! The walk in wardrobe was very good and it was always very warm which was good as it was November! It was well placed between Windermere town and Bowness so you could walk to each place and leave the car behind. We would definitely book again!

  Reviewed by Maureen5.0★Nov 2023

• "A couple of issues on arrival, bin not emptied , contained personal items from previous guests, tv reception was poor."

  Both issues sorted with good communication with the owner and lakelovers company. Comfortable house, modern furniture and well stocked kitchen. 3 ensuite bedrooms comfortable for 4 adults and children (bunk beds in one room). Good location 5 mins walk to Windermere village. A bit further to Bowness and the lake. Nice large balcony area , only had chance to sit outside a couple of times due to typical lake district weather, but in the summer this would be a great area to use for meals outside. Once early issues were sorted a good location, good house and good holiday and above all problems sorted quickly

  Reviewed by Steve3.8★Oct 2023

• "It’s a shame your not as quick to respond to complaints as you are to sending emails!"

  You were contacted in the evening by on the day of arrival to Complain about the cleanliness of the property, towels were still wet to touch, cobwebs and thick dust on most items within the property! You could ask why and how we found this well we dropped something on the floor in the double room and we found someone’s sock whom I can presume was the previous customer including rubbish under the bed! We supplied you with the full details and images of most of what we found and to date we have had no response even though you provided a reference number! Please check the email sent a week ago for pictures! What I would also add is the smell that comes from the bathroom in the ground floor en suite was consuming that even leaving the light and extractor on and window open was overwhelming at best!

  Thank you for taking the time to provide feedback. We are sorry to learn of your issues with regard to the property`s cleanliness and note that we offered an urgent re-clean which was subsequently declined. Your observations have been raised with the owner, who has made the necessary arrangements with their cleaning team to ensure that your comments remain a one off incident. We are sorry that you are disappointed with the response from our customer relations team but please note that this does not reflect the property and owner. Thank you for staying the duration of your holiday at Chestnuts Cottage. Lakelovers Owner Relations Team Property Owner

  Reviewed by Nichola2.2★Sep 2023

• "Absolutely excellent cottage, perfect location."

  The cottage was clean and very close to all amenities in Windermere. The cottage had got everything you would want. The kitchen was exceptionally clean and well stocked. The bedrooms and bathrooms were of a high quality. Would recommend this cottage. Exceptional.

  Reviewed by Linda5.0★Sep 2023

• "An excellent stay at Chestnuts Cottage, perfect for our family of 6, enough space so that we weren’t all on top of one another but still had a cosy feel."

  Excellently positioned for access to both Bowness & Windermere.

  Reviewed by Helen4.7★Sep 2023

• "Thank you for our stay in your lovely property, it is exceptionally well laid out and so comfortable, we all had a lovely time there."

  We would definitely consider coming back.

  Reviewed by Steven5.0★Jun 2023

• "Have stayed in many self catering cottages in the Lake district but have often been disappointed, this was not the case on this occasion, everything was as expected and true to description and photographs."

  Lovely, clean and comfortable accommodation only slight and very slight negative feedback would be that the sheet on the bed downstairs kept coming off, maybe could be changed to a fitted, think size of room could accommodate a larger bed too. We will definitely be returning

  Reviewed by John5.0★Jun 2023

• "Chestnuts Cottage really is a credit to the owners."

  It had all the facilities that were required for our party of 5 people and our little dog to celebrate my wife's 50th birthday. I would definitely recommend this to family and friends. The maintenance people were extremely efficient (responded within 2hrs) when the already loose front door handle fell off after us only being there 2 days. Looking forward to going back next year. Many thanks.

  Thank you for your comments, we are so pleased to hear that you enjoyed your stay. We hope to welcome you back again. We are glad that we were able to resolve the issue with the door handle for you. We hope to welcome you again. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Mark5.0★May 2023

• "So myself and our 2 friends stayed at this lovely little cottage in Windermere."

  Our first impressions were quite awe inspiring...from when we left the road and drove into the drive way of the property, and saw the immense flint lined structure in front of us. We truly felt that we had arrived at our home from home from the first look. Time and dedication to the local landscape had clearly been taken from the front door step to the rustic garage doors, and the modernised double glazing windows that just blended in. If first opinions were not enough, we then entered the house, and was like kids in a sweetshop searching for what rooms we were going to set roost in for the week...all 3 of the rooms are spacious doubles, with the added benefit of a single bunk bed allowing to sleep up to 7 guests comfortably. Each of the rooms had their own en-Suite shower rooms, all refurbished to a high quality and standard. On top of this, there was a digital TV in each room, enough to allow every guest the freedom to watch what they preferred. By far the 2 most impressive rooms were the lounge, and the kitchen. The lounge was adorned with comfortable sofas, enough for families to snuggle up to, elegant lighting to allow the mood setting for any TV show, a quality soundbar on the TV which adds to the viewing pleasure, and good wifi that extended throughout the house.- The patio doors extended the size of the room onto the terrace area, enough space for a BBQ or a brunch setting in the warmer months. In my opinion, the room of the house is the kitchen...it is plenty big enough with a huge dining table, and all of the amenities you could need....and yes of course, another TV screen to watch the news while having breakfast. We used this room the most as we played our games on the table, the seating was so comfortable, and even in the snowy month of March, it was warm enough and cosy. The garage forms part of a wet access to the house, and has a boot change area leading to the kitchen. A great addition to reduce flow of muddy boots and paw prints through the house. The location of the house is circa. 8 mins walk to Windermere, and 14mins walk to Bowness...both little towns have beautiful shops and cafes, enough to keep everyone happy. My rating of this cottage is 5 stars...I cannot mark down for anything at all...it was clean, inviting and comfortable. Thanks so much to the hosts for having made this cottage available. It is clearly something they are very proud of, and I would definitely go back. Cannot recommend enough.

  G CammishMar 2023

• "It was a beautiful house with Everingham it that you need ot was a really home ..."

  It was a beautiful house with Everingham it that you need ot was a really home from home we would stay again close to all bars and restaurants

  Thank you for you for your feedback we are delighted to hear that you had an enjoyable holiday and that everything you needed was provided in the property an that it felt like home, we look forward to welcoming you again in the future. Property Owner

  Reviewed by Lorraine5.0★Feb 2023

• "Fantastically presented property."

  Very comfortable home from home and plenty of space for our party of 6. Conveniently located between Windermere and Bowness. Parking on the driveway was a bonus too.

  Reviewed by Louise5.0★Oct 2022

• "We had a great stay at Chestnuts Cottage."

  It is a great property in a great location for visiting Windermere and the lake district. The facilities at Chestnuts Cottage are great, we loved having an en suite in all bedrooms and the kitchen was fab! Unfortinately when we arrived the keys were not in the key safe as stated they would be so we had to get all the kids back in the car and drive to an office to collect the keys which wasn't a great start to the holiday after a long drive there. There was no apology for this or offer to bring the keys to us. Overall our stay was great and we would return in the future :)

  Thank you for taking the time to feedback following your recent stay at Chestnuts Cottage. We are glad to hear you had a great trip and you would return in the future. This is always perfect to hear. Regarding the keys upon arrival, we apologise that these were not in the key safe box for your arrival. After further investigation we have found that these had been left inside the property hanging up by the previous guests and the key safe box had been missed to be checked. This is not a usual occurrence and we have added in steps to ensure this is checked after each departure so that guests arrivals are much smoother. Thank you for your understanding and we look forward to welcoming you back in the future to Chestnuts Cottage. Property Owner

  Reviewed by Chloe4.4★Aug 2022

• "In short..."

  we loved it. Husband and I and 2 children 17 and 13 and our new puppy. All decided it was the best equipped, nicest place we have stayed in. We loved the outside patio from the living room. Ensuites for every room was a luxury for the kids. Fluffy towels. It was just gorgeous. Boot room/dog feeding room was so useful too.

  Mr & Mrs MiddletonAug 2022

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