Mackereth Cottage at Holker

9 Customer Reviews

• "Spacious, clean and well-presented cottage."

  Perfect for our family of 5 plus the pooch! The living room come diner was a great size for children to play in on rainy days and the garden was fantastic for when the sun was shining. Utility and drying room were very useful! Great location for exploring - Motor museum, Ulverston, Windermere and Beatrix Potter attractions all ideal for kids.

  Reviewed by MichelleJul 2023

• "A beautiful cottage for 6 people, however it was unclear on the website that there was only one bathroom."

  We had expected one en-suite which turned out not to be the case. I think that should be made clear. I think that there should be second wc for 6 people sharing.

  Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at Mackereth Cottage. We appreciate your input as it helps us improve the experience for all our guests. We sincerely apologise that the accommodation was not as expected. We strive to provide a comfortable and enjoyable experience for all our guests, and it is disappointing to learn that we fell short of this. Having reviewed our listing we note the property is listed as only having 1 bathroom with no mention of an en-suite. I apologise this was not what you expected but do recommend all Guests to read the full description prior to booking to ensure everything is as you would need for a comfortable stay. I am so pleased to hear that you enjoyed your stay and would return to us. We very much look forward to your return. All the very best Holker Country Cottages If there is anything else assist you, please do not hesitate to reach out to us. We are here to ensure your satisfaction Property Owner

  Reviewed by JeffreyJun 2023

• "We had a wonderful week here and would definitely recommend staying here."

  The accommodation was great, comfortable and clean and being in the grounds of the house was amazing. The only thing that was difficult was the TV didn’t work very well and there was no one on hand all week to talk about it. All in all a wonderful holiday thanks

  Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at Mackereth Cottage. We appreciate your input as it helps us improve the experience for all our guests. We sincerely apologise for any inconvenience you encountered with the TV during your stay. We strive to provide a comfortable and enjoyable experience for all our guests, and it is disappointing to learn that we fell short of your expectations in these areas. In order to address any issues promptly, we have a handy contact list displayed in the kitchen for guests to report any concerns or problems to our lovely staff here at Holker which includes an out of hours warden plus our offices opposite. I note we have no record of any communication from you regarding these issues at Holker. We strongly encourage our guests to reach out to our office staff, as this allows us to quickly rectify any problems and ensure that you can continue to enjoy your time with us. Having checked the TV we have not found any issues and found it is thankfully fully operational. Once again, we appreciate your feedback and apologise for any inconvenience you experienced during your stay. We value your patronage and hope that you will give us another opportunity to provide you with a seamless and enjoyable experience. If there is assist you, please do not hesitate to reach out to us. We are here to ensure your satisfaction Property Owner

  Reviewed by ChristinaJun 2023

• "Beautiful cottage in a beautiful location, very comfortable with everything we needed."

  The large garden was very much appreciated by our spaniel and we loved having the Hall and gardens to visit during our stay. One of our party had a fall and the well equipped first aid kit cane in very handy, thank you for providing that.

  Thank you so much for your valued feedback. So pleased you enjoyed your stay and the handy first aid kit assisted your friend. Look forward to your return to Holker. All the very beholder Country Cottages Property Owner

  Reviewed by CatherineMay 2023

• "Shame that there was a leak in the main bedroom and mould growing on the ceiling ..."

  Shame that there was a leak in the main bedroom and mould growing on the ceiling and wall not what except to see in a holiday home

  Many thanks for taking the time to provide feedback on Mackereth Cottage. I am sorry to hear your comments regarding the failing to the ceiling in the bedroom. Unfortunately this was caused due to a leak in the roof from recent bad weather and had not yet been redecorated due to scheduling issues. I can assure you that this matter has been remedied by our maintenance team and that no mould is present in the property. I am sorry that this matter was the only feedback you provided about the cottage and do hope otherwise you enjoyed your stay and shall return to Holker in the future. Kind regards Property Owner

  Reviewed by MarkMar 2023

• "We loved the cottage."

  The location was perfect and the cottage was beautiful. Finished to an exceptionally high standard and extremely well equipped. The garden was great for our two dogs. The only aspect we found a little difficult was sharing one bathroom between 6 adults! It took a bit of planning and time to get ready to go out.

  Hi Jo Thank you so much for taking the time to provide your feedback for the Holiday Cottage. I am glad to see you enjoyed your stay and also the dogs enjoyed their time in the garden. It really is a great space for all. I note your comment regarding the number of bathrooms against the total number of guests. I apologise that this was not quite what you were expecting however we do ensure that the property details accurately represent the number of bedrooms and bathrooms available. Very pleased you enjoyed your stay and do look forward to welcoming you back to Holker in the future. With very best wishes. Property Owner

  Reviewed by JoMar 2023

• "Lovely cottage in a great location."

  We had a really good break with our family. Thank you!

  Thank you for your feedback. We are so glad you were able to enjoy your break. We hope to welcome you back soon. Property Owner

  Reviewed by CarolineFeb 2023

• "Property was excellent."

  The only shame was I just had tea and coffee on welcome pack no milk. Lucky I did buy some just in case. The actual cottage was fantastic though so only a minor hiccup. Generally all good.

  Hi Victoria Thank you for your lovely feedback regarding our cottage here at Holker. Apologies for the missing milk - and I hope this did not impinge too much on your stay. Look forward to your return. Best wishes Claire and the Team at Holker Country Cottages Property Owner

  Reviewed by VictoriaNov 2022

• "Absolutely fantastic property."

  The surprise welcome pack was greatly appreciated on arrival. The large garden area for perfect for having meals outside and for the dogs to have a run-around. Being able to visit the extensive winter market at Holker Hall was an added bonus. The only slight negative was the somewhat vague instructions on how to find the property.

  Thank you so much for your lovely feedback Christine. I am glad to hear you enjoyed your stay and the Winter Markets. I have noted your comments regarding the vague instructions to find the property and requested Heart of the Lakes to update their records. I look forward to welcoming you back in the future. Best wishes Claire Property Owner

  Reviewed by ChristineNov 2022

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