54 Heron Hill

19 Customer Reviews

• "This was our second visit to this lodge and it was just as enjoyable as our first, the site is fantastic and you couldn’t be in a better setting."

  The lodge itself is a home from home and has everything you could need. It will hopefully not be our last visit. I could not recommend this property highly enough. Great family holiday.

  Thank you for your lovely feedback we really appreciate it So pleased you enjoyed your stay and hope to welcome you back in the future Kind regards Peter & Janis (owners) Property Owner

  Reviewed by MatthewAug 2023

• "Lodge lovely and clean and quiet."

  Very well presented. Only issue with site was that the pool was empty when the new one isn't ready yet! Kids disappointed. Overall though great relaxing place to stay and use as a base.

  Thank you for your feedback The new pool is all up and running now so if you do return in the future you will be able to try it out Kind regards Peter and Janis (owners) Property Owner

  Reviewed by TomJul 2023

• "Arrived in pouring rain to find key wouldn’t work."

  The paperwork was wrong, contact phone number out of date. 86 year old guest had a panic attack as a result. Not a good start to our expected relaxing break. All disorganised and we will definitely not be using Sykes again not at all helpful and very expensive.

  We are really sorry to read this and disappointed you didn’t enjoy your stay I hope it won’t deter you from returning Kind regards Peter & Janis owners Property Owner

  Reviewed by JohnJul 2023

• "The lodge was modern, clean and well equipped with everything we needed."

  There was tea/coffee/sugar but take some milk. Hand soap, washing up liquid, cleaning products and toilet rolls to start you off but remember to take kitchen roll. We enjoyed the extra space compared with staying in a static caravan. The decking and ouside furniture was much appreciated, the side of the lodge is a suntrap in the afternoon. The main site area was quite busy where the bar/restaurant/play area were due to the bank holiday weekend but the lodge itself is in a lovely quiet spot. Its an easy drive to the main tourist areas of Keswick, Ullswater etc but there are lovely walks from the site, we enjoyed a walk up the river to Appleby where there are pleanty of independant shops and cafes, also a Spar and Co-op. If you have children then Lowther Castle just outside Penrith is a great day out with a huge outdoor adventure playground. One tip would be to study the site plan on arrival up the drive so you know where to find the lodge as Sykes instructions only take you as far as the main enterance. We drove round a couple of times before we found it! The key safe is at the front double doors but the key is for the side door so you need to open the side gate/fence and go round. We had a great week and would recommend the lodge and area.

  Thankyou for your great feedback. Glad you enjoyed it. It makes it all worthwhile.. also you gave some great information regarding places to visit Thank you The owners Property Owner

  Reviewed by MelissaMay 2023

• "Love this lodge."

  We have been 3 times and thoroughly enjoyed it. Comfortable and spotlessly clean. However , this time we do have a couple of irks. The entry time of 5pm and departure time of 9am is ridiculous. Also, this time around there was no tea bags, coffee, sugar, dishwasher tabs and a nearly empty washing up liquid bottle. A small supply of these items are usually available should you forget to bring something. But, as we forgot to bring tea bags and as there is no shop on site we had to drive into Appleby. Cutting corners for such small items is unbelievable. Paying £615 for a three night stay, you would at least expect a tea bag! It has made up rethink about coming again.

  Sorry to read this the times of entry and departure are not down to us and I totally agree with what your saying I’ll see what I can do about that. Tea & coffee we take with us We do keep washing up liquid and dishwasher tablets in stock and usually the cleaners check this and put some out We appreciate your feedback and taken on board what you have said And we sincerely hope this hasn’t put you off coming back The new complex is now complete and they have a shop on site Regards the owners Property Owner

  Reviewed by KerriApr 2023

• "What a fantastic lodge, couldn't of asked for more, we'll be recommending to family and friends, we hope to be back ourselves later in the year."

  Thank you for your lovely comment so pleased you enjoyed your stay and want to return From the owners Property Owner

  Reviewed by AnneApr 2023

• "What a lovely lodge everything you need for a holiday real home from home."

  Thanks.great comment. Plenty to do close by.pleased you enjoyed it. Property Owner

  Reviewed by RosalindSep 2022

• "Fantastic lodge, lovely and clean and all the home comforts your wanted, there is a train line close by but it’s not a busy line and it doesn’t affect the lodge at all, if anything it adds to it."

  Could not recommend this highly enough and will definitely return

  Thanks Property Owner

  Reviewed by MatthewAug 2022

• "Property was just perfect!"

  Beautiful! Area was lovely with loads to visit and explore. Would definitely book this accommodation again. Only downside was there was no shop on site due to building work going on and the bar only served food from 5pm.

  Thank you for your lovely comment The building work is coming on now and it's going to be fantastic when complete so hopefully next time you stay it will be From the owners Property Owner

  Reviewed by DianeAug 2022

• "Loved our stay."

  Caravan was excellent and very clean.Surroundings were excellent.Site facilities poor as 7.5 million building works in place and when visiting site bar for a drink nobody at home(several times).When works are finished they will be excellent.Only one item in caravan which would benefit future holiday makers is replacement of rust pitted chrome bin in main bathroom ( trivial I know

  Thank you for your feedback we took on board what you said about the bin and if you do return which we hope you will the bin has been replaced From the owners Property Owner

  Reviewed by DarrenJul 2022

• "Second visit to this lodge absoletely loved our time there again ."

  Thank you so much for you lovely feedback so pleased you enjoyed it Kind regards Peter and Janis (owners) Property Owner

  Reviewed by ADec 2021

• "Accomadation gave us everything we needed."

  Wifi worked brilliant lodge really peaceful and amazing to be able to swich off from the rat race . Will 100% be booking again .Ann and Michael

  Thank you for your lovely comment it means a lot Kind regards Peter & Janis (owners) Property Owner

  Reviewed by AOct 2021

• "Lovely lodge, very clean & comfortable would of preferred an earlier check in 5pm is quite late & 9:30 check out is really early overall we had a lovely break."

  Reviewed by ShirleySep 2021

• "Accomodation was spotless on arrival and smelt lovely."

  Everything you could need had been thought of even down to night lights. Decking area perfect for enjoying the nice weather we had. Lovely views and peaceful site. Nice meals at onsite bar. Would definitely recommend and consider returning in future.

  Reviewed by KathleenSep 2021

• "Our holiday was fantastic and staying in such a lovely lodge made it even better we were comfortable, relaxed and happy."

  The lodge had everything it promised and more Great times.

  Reviewed by AlbaAug 2021

• "The lodge was lovely and cleaned to a high standard."

  The park was quiet and peaceful. We also felt very safe and our children could run about without being in any immediate danger. The view was great although there is a railway line close by, which I can’t remember reading about, it didn’t impact on our stay.

  Reviewed by LeanneAug 2021

• "Nice to get away after so long, a much needed break"

  Reviewed by StephenJul 2021

• "As we are both smokers we were disappointed to find a hand written sign requesting No Smoking on the outside decking area."

  This should be made clear at the point of booking not at the point of arrival. We realise that smoking is rated at the same level as a plague, but there are still some of us left!!

  Reviewed by BarrieJul 2021

• "Fantastic setting."

  View across the Pennines. The lodge was spotless and comfortable. There was everything you could possibly need. Great place for exploring especially Appleby. Beautiful village. Definitely recommend and we will be back.

  Reviewed by KerriJun 2021

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