“When I booked the cottage I asked if the twin beds could be configured into doubles, yes was the answer but they are not zip locked.”
When I was due to pay the housekeeping bond I was directed to Ribble valley holiday homes ( I thought I had booked with Sykes) I asked the question again and I was told no! Sykes should have not told you that, that was two weeks before we were due to go, as you can imagine we were not happy and to go or lose our money, why can’t the beds be configured to doubled? Most places have that option even if only putting them together.
Thank you for your feedback.
The Sykes website has an accurate description of Dudlde Cottage. We don’t advertise this property as having zip link beds. All descriptions are accurate & if this is a requirement for your holiday we can find a suitable property that offers this.
All our properties are individually owned or managed by property companies. Good housekeeping Bonds are payable directly to the owners and not to Sykes Cottages. This is why you were asked to pay the funds to Ribble Valley Holiday Homes.
I hope this doesn’t deter you from booking with Sykes in the future. We do appreciate your comments
Sykes owner relations