“Overall standard of property was good however the cleanliness of the property wasn’t .”
The hob, splashback, kettle and toaster was covered in grease. The plastic drainer at the sink was covered in mould dirt underneath. The kitchen table when wiped, the cloth was black. There was cob webs in some of the corners.
The hob, splashback, kettle and toaster was covered in grease. The plastic drainer at the sink was covered in mould dirt underneath. The kitchen table when wiped, the cloth was black. There was cob webs in some of the corners.
The standard of facilities in this property was good but was let down by the cleanliness, was disappointed at this.
Thank you
Elaine Mccarthy
We appreciate guests taking time to give feedback on their experience, and apologise if the cleanliness on this occasion was thought to be unacceptable. Generally, all our guests have reported a high standard of cleanliness. We can only say that prior to the summer letting period all the cobwebs were removed inside and also, as best they could, outside using a pressure washer. It is a country cottage and spiders are impossible to completely eliminate. With respect to the table, it was clean when we, the owners, were living in the cottage in April/May during which time the cottage was intensively cleaned in preparation for the summer period. Thank you for your comments.
- Sykes owner relations