-
"Fabulous cottage, spotless on arrival."
Ideal location for exploring the Flyde Coast and the Forest of Bowland. Would highly recommend.
Reviewed by SusanJul 2022
-
"Tastefully renovated coach house."
Modern facilities, clean, warm and comfortable. Location quiet and ideal centre for walking along Wyre path.
Reviewed by JenniferMar 2022
-
"Ideal for visiting Lancaster and the Forest of Bowland but otherwise disappointing."
There is an extremely long unsurfaced and potholed drive to the group of properties. From the cottages you see a wall and a tree to the front and, in our case, the car of the cottage next door. To the back there are large sheds which are 'disguised' by a large hideously decorated screen. Be prepared to take your own teapot and coffee percolator and even a dish cloth. The dishwasher is redundant and very limited crockery is provided so you need to wash up after every meal. This could be a wonderful cottage if a little thought was put into the surroundings and content of the property.
We are very sorry you needed to leave this negative response.
The scores for this very well presented cottage are usually in the 90's, and mostly 100%.
There is a long drive as the cottages are set elevated in their ground overlooking the River Wyre. The driveway is repaired and maintained regularly.
We do leave our telephone numbers and respond immediately.
We are unsure why when there are 100acres of ground to enjoy, there would be a need to comment on the decorative hoarding we have installed.
We appreciate your feedback and will look to rectify some of the points you have raised. Property Owner
Reviewed by JacquelineOct 2021
-
"Just a superb property, amazing country setting and a couple of miles from the City of Lancaster."
Beautiful grounds to explore. Highly recommend.
Reviewed by MalApr 2021
-
"Fabulous location, even if it was a little rainy."
Our dog loved it with so many walks. Cottage well designed and clean. Will be a good base for the area when we can travel again after lockdown. Wall mounted mirror in bathroom would be good and a few spare mugs in kitchen. I will be back in summer to try one of the other cottages
Reviewed by RuthJan 2021
-
"Absolutely amazing place amazing Cottage amazing views and an amazing tranquil peaceful holiday will definitely go again"
Reviewed by CraigOct 2020
-
"Beautiful cottage, superb surroundings."
Reviewed by JacquelineSep 2020
-
"The cottage is in a lovely, tranquil location, perfect for a relaxing getaway."
However the lounge needs soft lighting and throws to be more comfortable and the kitchen needs to be better equipped with crockery, glasses etc. New, clean mugs are a must. Also I’d expect soap / hand wash in each bathroom for basic hygiene. The beds were very uncomfortable which affected sleep and new mattresses are needed.
We had some lovely days out especially the waterfalls and a lovely walk along the coast at Heysham. We usually get inspiration for local places of interest to visit from the visitors book but this is the first cottage we have visited where there has been no visitor book why?
Reviewed by RichardJul 2020
-
"This was are second time we stayed at this location it is a great place to stay with your dog the location is set in it's own private grounds with lovely walks peaceful and relaxing away from the day to day rush of life."
We will be returning for another two booking we have made in the future definitely recommend this holiday to all.
Thanks to Andy and Fiona who are around if you need anything see you again soon.
Reviewed by JulieJul 2020
-
"Gate fob did not work and basin tap needs tightening."
Property would be enhanced by Welcome gift of teabags, milk, biscuits and bread would be a nice gesture.
The impressive shower cubicles would also benefit from simple shelf units to accommodate flannel, washing and hair products.
Reviewed by DavidNov 2019
-
"The cottage is stunning, in a stunning location and the facilities look very new."
However, some simple/standard things didn't work as expected.
We could not figure out how to work the TV at all! It should be simple to at least watch free to air channels. In this case it was impossible. Either the TV was not set up properly or more instructions needed to be provided!
The key fob to electronically open the front gates didn't work. We had to get out of the car each time to punch in the code. It was raining and so we got wet!
The wifi works great on the ground floor but not at all on the upper floor (i.e. the bedrooms).
No soap provided in any of the bathrooms ... this is a minimum usually provided at similar properties.
We still enjoyed our stay very much and would encourage others to visit but it would be good if these little problems could be fixed in future. It should be quite straightforward to do so.
Thanks.
Reviewed by MarkSep 2019
-
"Great cottage, modern and clean."
In lovely grounds, with nice walks. Just a little isolated as the main house is empty and closed up. But fine for people who like being completely alone. I loved it.
Reviewed by RachelSep 2019
-
"We had a wonderful time."
.The cottage was lovely!so clean and welcoming!we took supplies but never used them. Excellent supply of cleaning materials and washing up liquid etc.good enclosed rear garden too for dog lovers!The views were amazing and we did lots of walking in the grounds!Easy check in and Andy (contact if any problems..Which we never had)and other people we met were very helpful.we would love to return in the future and like previous comments..Didn't want to leave!
Reviewed by LynneAug 2019
-
"Wonderful cottage in a spectacular setting, would go back there and would recommend to anyone."
Would be great if there was a guest book, and bins in bathroom/bedroom
Reviewed by JennyJun 2019
-
"The cottage was spacious, well kitted out and in a delightful location with its own secure back garden and patio area which was perfect for dogs."
We loved our stay and will definitely return.Thank you
Reviewed by LornaApr 2019
-
"We had a lovely time."
The grounds were lovely and we spent much time exploring the local area. The cottage was decorated to a high spec but was missing a few fundamentals that we would have expected from a holiday let. We had read previous reviews regarding kitchen equipment and utensils so we brought our own baking trays etc. but things like hand wash and a towels in each of the bathrooms would have been nice. Also there was only 4 plates/sets of cutlery so we were constantly washing up (or running the dishwasher), extras of each would have been nice. Also the cutlery was very cheap. When you've spent so much money decorating the cottage to such a good spec, little things like cheap cutlery kind of let it down a bit.
They were helpful when called upon though. We asked for a high chair and some chopping boards which they brought quickly.
This may seem a little negative but we really had a lovely time there. We would move there if we could!
Reviewed by GeoffNov 2018
-
"Beautifully furnished cottage on an estate which will be incredible once completed."
Many thanks to Andy and Steve ‘Worm’ for their help with a couple of hiccups.
Hope to return next year.
Many thanks for your feedback, we have fed your comments back to the owner in order to maintain our property standards. Your views are as valued as your initial booking so that we can keep providing the best UK holiday experience.
If you feel that you'd like to discuss your points further, please don't hesitate to call us in the office between 9AM to 7PM. Property Owner
Reviewed by LindaSep 2018
-
"We had a most enjoyable stay in Elsa."
The cottage is in a lovely location.........when finished Wyreside Hall will be an outstanding venue for all sorts of functions. Hopefully the access road will be a priority of the development.
The cottage was beautifully fitted with very modern conveniences in the kitchen and bathrooms. There were some practical items missing that would have made our stay more comfortable and homely, but this did not impinge on our enjoyment of the holiday.
We do not agree with some of the negative comments posted earlier.
Reviewed by BarrySep 2018
-
"Firstly , we would like to say that the location is on the whole exquisite, and the conversion / configuration of the property is fairly well done."
However, there is much evidence of construction work within close proximity to the accommodation. Potential interested parties should be aware that the 'front on' photograph of Elsa does not accurately reflect the actual property, in that the windows , top & bottom to the right of the front door, belong in fact to the adjacent property , Bilbo. This gives the impression that Elsa is much bigger than it actually is . In addition to which there are most definitely some issues in relation to this property which sadly impinged negatively upon our stay. For example, the listing clearly stipulated a DVD , games and books, none of which were present . The crockery was mismatched and comprised of 3 huge soup bowls, thus meaning children had 2 inches of cereal 'lost' in a massive bowl . No microwave items at all. . No knife, save for 1 huge bread knife for everything , 3 extremely cheap inferior pans more suited to camping . No vegetable peeler , no wooden spoons, nor roasting dishes , etc etc , basically a very under resourced , poorly equipped kitchen . It would appear that the same applied to the other properties on this site given the guests advised us of same in fact It would seem that they went out and purchased utensils as did we. Moreover, this seems a contradiction in terms of the great effort of investment made in the conversion yet the poor quality mattresses and bedding insitu which undoubtedly reflects poorly on the lack of comforts culminating in disturbed sleep. Other aspects, albeit less intrusive but nonetheless relevant , include , no table or floor lamps , simply beaming bright lights in the lounge as an only option. But on the contrary , we reported that the bulbs to the external lights of the property , back and front all needed replacing? or fixing ?given they did not function, hence extreme blackness when exiting or entering the accom .There is also an 'issue' with the internet , dubious intermittent reception interfering with access which was in any case solely limited to the lounge area , unfortunately no internet access whatsoever upstairs which is very restricting. The TV too for some reason 'freezes' . Batteries in the remote had expired. We did liaise at the material time with the assigned contact person , who was friendly and arrived with a knife , dish and several games , but we would have preferred not to have had to highlight any problems given most people want escapism and don't relish wasting their holiday time . We had reasonable expectations of Elsa but felt let down. We registered our concern when asked for feedback upon our return and Sykes intended to speak with the owners who in turn state that the description is inaccurate simply meaning that a DVD should never have been listed. Sykes also reported that the Owner(s) stated they are not willing to make any refund nor gesture of goodwill . In our opinion this again reflects badly especially the incremental aspects of the complaint so it does not restore our confidence in the entire process and I suspect nor will it promote confidence in further bookings .
Reviewed by KarenAug 2018
-
"I'd quickly booked a much needed break away for myself and the dog."
I hadn't paid much attention to where I'd booked just that I needed an enclosed garden. So imagine my surprise as I arrived at the gates to this beautiful property! I couldn't have wished for a more perfect setting, it was absolutely beautiful.
The cottage was everything I needed and with a fully enclosed and spacious garden for Hector to play in. There were only a few other people staying in the other cottages so we pretty much walked the entire grounds without bumping into anyone at all. Also blessed with super hot weather for our entire stay it couldn't have been anymore perfect. Sat out front of the hall in the evening as the sun was going down over the golden hay fields below with Hector lay relaxed at my feet. Priceless.
Thank you for such a wonderful stay, I can't believe this place is only 45mins away from home. It felt like another world and time all together.
Reviewed by RachaelJun 2018