Luca's Lodge

43 Customer Reviews

• "Absolutely beautiful lodge very clean and modern everything you need but let down by little simple things that are easy fix, sofa is completely shot and not at all comfortable you basicallysit in a hole in the middle, hall way lights do not work, outside front lights don't work and is very dark but most frustrating is no TV channels as you can only access channels through internet, so basically watched BBC iplayer all weekend and not easy to navigate."

  So sorry as these seem a little picky but it's not the first review to mention most of these. Simple fixes could make this 5☆

  Reviewed by Kelvin4.4★Nov 2023

• "We have stayed at Luca's lodge a few times now, and have always enjoyed our stay and the cleanliness & maintenance has never been an issue, this time was slightly more disappointing, the lighting in the hall was not working, not ideal for my elderly parents, the kitchen extractor fan has not been fixed, a previous customer had commented on this from September."

  The bed settee is getting tired and is not at all comfortable to sit on. There were 2 small radiator leaks in both bathrooms on arrival and the fan in the separate bathroom did not work. Unfortunately there were also a considerable amount of long black hairs on both quilt covers in the bedrooms. Otherwise we have always enjoyed our stay here.

  Reviewed by Clare2.8★Nov 2023

• "Everything was to a high standard, the cleanliness was excellent and communication was excellent!"

  However there were a couple of minor issues regarding maintance of appliances on arrival to the lodge, firstly the extractor fan power button was broken so was unable to use it, and secondly the toaster was on its last legs, in that you had to stand and hold the levers down as they were unable to lock into place. A bit of a inconvenience really (but not the end of the world). All in all a very enjoyable stay. I do understand if no one reports these issues the owner if unlikely to be aware. Hope these issues get sorted for future visits Karen hyde

  Reviewed by Karen4.7★Sep 2023

• "We had a fantastic stay at Luca’s lodge."

  The lodge was immaculate and the location was fantastic. Highly recommend and will definitely be returning

  Reviewed by Katie5.0★Aug 2023

• "Overall it was a great experience and we felt Lucas lodge was like a home from home."

  The lodge was clean, modern and had everything you need and want from a lodge. Easy to get to the water with our paddle boards, easy to park and unload the car, plenty of space inside and outside of the property. And great showers and kitchen facilities…..overall it was ideal and highly recommended. Thank you for helping to make our holiday great.

  Reviewed by Gordon5.0★Aug 2023

• "We've stayed here 3 times now."

  ..its a great place for a stepping stone into the lakes. Ambleside is literally 8 mins away and is a lovely place...Bowness is just busy and like Blackpool at times but that's the point its the main stay for one off lakes visitors...Good takeaway lake raj...can order on phone and then go pick up in ten minutes. Keswick only 35 mins away too. Across the lake Wray Castle good for a picnic then explore the lakes however you want. The lodge is comfy and has everything you would need. The site is woodland in style so full of wildlife...rabbits often running about. We enjoy feeding the ducks at the marina after tea. The clubhouse etc always seems busy and folk eating meals with young families every night...we had a giggle with a couple of guiness on bingo night. All in all a great spot for exploring the lakes.

  Reviewed by Melvyn4.7★Jul 2023

• "Settee in lounge a bit uncomfortable."

  Other than that beautiful. When tv went off, it was quickly sorted. Slept really well beds very comfortable.

  Reviewed by Charles4.4★Jul 2023

• "Lovely clean lodge with everything you need for your stay, kitchen seems to be very new and very easy to use the oven etc."

  I found the bed very comfortable and got good nights sleeps. The only thing was the sofa, it was very uncomfortable and I struggled to relax on it. Arm chairs are great though. Park is lovely and clean, lodge is in an easy location to get to everything you need and a nice distance from the lake to get a few steps in I’d chose to stay in this lodge again if I planned to go back to Windermere, owners have put a lot of thought into their guests stays with supplying books and games for rainy days and information of what’s around for exploring the Lake District. Thank you for a lovely stay we had a great holiday

  Reviewed by Nikki4.7★Jul 2023

• "Wow…. This lodge was totally and utterly fantastic We were wowed when we walked in after booking a really last minute trip to relieve a bit of a stressful time Everything you could want Enclosed balcony for our dog to roam about on Massive bedroom A bathroom each Loads of storage I could not grumble about one single thing Just a totally perfect lodge and location Loved every second ( we didn’t leave it very much as we just felt happy and relaxed there) Thank you so much x"

  Reviewed by Lyanne5.0★Jul 2023

• "A lovely short stay here, enjoyed by the whole family including our dog!"

  We had the luxury of good weather the time we were there and the lodge is in a great position to enjoy all of the beautiful sites of the Lakes… close to Windermere, Ambleside and Grasmere. All in all a lovely stay, only downside was the sofa- very uncomfortable! But as I say, a minor downside as our stay was lovely

  Reviewed by Danielle5.0★Jun 2023

• "Had such a lovely last minute break at Luca’s Lodge."

  Great location for either using as a base for exploring the Lakes are staying local around Bowness or Windermere. Will definitely be more than happy to stay again.

  Thank you for your feedback. We are glad that you enjoyed the property and all the area has to offer. We look forward to welcoming you back in the future. Owner Relations Expert Property Owner

  Reviewed by Kevin5.0★Jun 2023

• "Beautifully equipped lodge and spotlessly clean."

  Very comfortable bed. We used the buses to get around which was ideal, no parking worries and stop just outside the site.

  Thank you very much for this lovely feedback, we appreciate it so much. Angela Property Owner

  Reviewed by Ann5.0★Mar 2023

• "The site is lovely and great for families."

  We have stayed at this lodge last year and loved it. The Wi-Fi has been greatly improved. The tv remote like others have said STILL doesn’t work, so don’t expect to use it. We learnt from last year and took our laptop with a hdmi lead. The main bathroom door which was reported broken in a review last year! Is STILL broken, so the main bathroom cannot be used if you value privacy. Yet the price is still the same as last year even though the lodge has not been fixed. We stayed with our dog as it is dog friendly and received an invoice for £30 as there were dog hairs! So it’s not really dog friendly. Considering they are quick to charge they aren’t quick to repair like the bathroom door. The lodge was really clean last year but when we arrived this year many mugs were dirty, the bathroom had hairs on the side and in the shower, there were hairs on the bedding. If you stay here take photos of the whole place as you’ll be amazed the number of things they will claim are your doing. They expected us to have stripped the bedding before we used it and have photos of the duvet to prove (in a bed they acknowledge wasn’t used!) that we didn’t create a mark to the duvet! I’m gutted this lodge has deteriorated as we intended to return yearly.

  Thank you for your feedback. I am pleased you found the Wi-Fi had improved, as we were aware for so long that it was temperamental. I will also make sure that we replace the TV remote as soon as possible, thank you for informing us. We have also asked our maintenance person to address the bathroom door promptly and i apologise that this was not working for you. It seems to be repeatedly problematic so we will look at a more long term solution, which may be a replacement door. I will speak with our cleaner to raise your housekeeping concerns and replace any faulty items in the kitchen area. I am not sure why you are encouraging customers to take photographs as we are very relaxed and allow dogs in our lodge and many customers return each year with no issues at all. We politely request that all dogs are kept off the beds. Customer claims are something that we have rarely had to invoke. The request to strip your own bedding goes back to 2020-2021 when we were only open for short periods due to the lockdowns and the request to do this was an infection prevention measure and to protect our cleaning staff. Now that the lockdown measures are over, we can possibly revoke this request of our customers but no one has ever complained about this and respects that we have a responsibility to protect our cleaning staff. I do hope that you find my response reasonable and i am sorry that your experience was poor this year. We will endeavour to address the issues above and i do hope you will come and stay at Luca’s Lodge again, Angela (owner) Property Owner

  Reviewed by Megan3.1★Feb 2023

• "Tv remote faulty, WiFi still going on and off and bathroom door stuff."

  Thank you for this feedback and we can now confirm that the lodge has its own wifi router and all the TV is fully connected with access to Netflix, iPlayer, YouTube etc, and the locks on the bedroom door and bathroom door have been repaired Property Owner

  Reviewed by Stuart3.8★Dec 2022

• "Really pleased with choice of Luca’s Lodge."

  Well equipped, comfortable and immaculate on arrival. It was a superb base for some great walks. Would absolutely recommend and would happily visit again.

  Thank you so much for this lovely review, we look forward to seeing you again Property Owner

  Reviewed by Jacqueline5.0★Oct 2022

• "Not pleased at the way Sykes Cottages do business, however I am quite sure me spending a lot of time with why,s and wherefores will make no difference at all and just waste more of my time."

  Please unsubscribe me from your mailing list. I have tried but it doesn't appear to work. Regards K. Wildbore

  Reviewed by Ken3.8★Aug 2022

• "Fantastic holiday, great location and lovely lodge."

  Thank you so much, your kind words are appreciated Property Owner

  Reviewed by Michelle5.0★Jul 2022

• "Enjoyed our time at Lucas Lodge during the heatwave."

  Two fans were in the lodge which we used for part of the night. The lodge was very comfortable and had everything we needed. The Wi-Fi did disappear halfway through the week which was rather frustrating but expected after reading previous reviews. It was good being able to walk down to the lake which we did everything evening. The staff on the site were very nice but extremely busy. We only had one meal in the restaurant but had to queue for ages to order our meal and then waited a further hour for it to be delivered. The shop was pretty poor too. To sum up the lodge was great but it is better to either cook yourself or eat out.

  Reviewed by Sandra5.0★Jul 2022

• "We really enjoyed our stay."

  The lodge was very clean and well equipped. The holiday park in general was very pleasant and good for our dog as there were walks nearby. The only downside to the lodge was the wi-fi which was extremely slow, virtually unusable. In this day and age that’s a pity. Overall, we would definitely recommend the lodge for a restful holiday.

  Thank you for your kind feedback, the lodge now has its own router so wifi is much improved. Hope to see you again Property Owner

  Reviewed by Charles5.0★Jul 2022

• "WIFI pretty useless most of the time, about half the room doors don't close / open easily."

  Site staff all very disinterested even when we mentioned about noisy neighbours (over the laurel hedge)

  Reviewed by Allen3.8★Jul 2022

• "The lodge was absolutely brilliant and comfortable."

  Thank you for your kind feedback, so much appreciated and I am delighted that you enjoyed your stay at Luca’s Lodge, Angela x Property Owner

  Reviewed by E5.0★Jun 2022

• "Great lodge on a very nice site, the lodge is comfortable, well equipped and is ..."

  Great lodge on a very nice site, the lodge is comfortable, well equipped and is positioned well for catching the sun most of the day

  Thank you so much for this lovely feedback, I’m pleased you got the weather too! Angela Property Owner

  Reviewed by Simon5.0★May 2022

• "Really nice, comfortable lodge in a park well-positioned for visiting Lakeland spots."

  And a bonus being able to park right next to the lodge.

  Thank you for your lovely feedback, I am delighted that you enjoyed your time at Luca’s Lodge, Angela Property Owner

  Reviewed by John4.7★Apr 2022

• "Thankyou for sharing your beautiful cabin, we had a wonderful holiday, the location is just perfect for exploring the Lakes."

  We would certainly come back

  Thank you so much for this lovely feedback and I am pleased you had a good holiday at Luca’s Lodge. Hope to see you again in the future, all the best, Angela (owner) Property Owner

  Reviewed by Olive5.0★Apr 2022

• "We enjoyed our stay very much."

  The lodge is beautiful and has everything you need.

  Thank you for you lovely feedback and I am pleased you enjoyed your stay. Hope to see you again, Angela Property Owner

  Reviewed by Magaret5.0★Apr 2022

• "Lodge was as described, a very comfortable stay."

  Only negative was the Wi-Fi connection was not good and unfortunately that meant the smart tv had no connectivity to Netflix etc which was disappointing. Very enjoyable few days.

  Thank you for your feedback and I am pleased that you enjoyed your stay at Luca’s Lodge. We have been aware of the poor wifi on-site so we have now installed a mini router into the lodge and it supports all streaming services including Netflix, bbc iplayer etc Property Owner

  Reviewed by Steven5.0★Mar 2022

• "On arrival we thought the lodge was very good."

  One of the reasons for booking this lodge was it was a smart tv so in the evenings we could settle down to a Netflix film or use the catchup facility but the first night which was Friday it just wouldn't connect to wifi, my phone and tablet did but not the tv. First thing the next morning we contacted the agents for the lodge,someone came around that morning but still no joy, they said they would contact the owner ,this was Saturday, by Thursday still no joy, that afternoon another man arrived, we were told yet again that they would contact the owner as he also said the remote control would not connect to the tv and it would most likely have to be replaced , so by the end of the week we had got nowhere. I think when you do not have direct contact with the owner it is not good. We also had some dog hairs on one of the chairs. The double bedroom door would not shut. The ensuite shower room door was jamming and very difficult to open. We found the single beds were not comfortable, the double bed was great. The heating was great as the weather was very cold. Had a nice week there, but on the long winter evenings it would have been nice to have more than a basic TV.

  Thank you for your feedback and we have noted how poor and sketchy the wifi can be in pockets of the Lakes, so we have now installed a mini router into the lodge and have connected the smart tv, so everything is now working properly. Hope to see you again Property Owner

  Reviewed by James3.4★Nov 2021

• "Luca's Lodge is really lovely, everything you need to enjoy your stay is catered for, lovely decor and the central heating is great, a couple of missed bits with the cleaning, nothing major though, my elderly parents did struggle with the parks outdoor lighting not being adequate in the evenings."

  Overall an amazing accommodation in an incredible location, would definitely book again.

  Thank you Clare, I will report the evening lighting issue to the site team Property Owner

  Reviewed by Clare4.4★Nov 2021

• "The lodge was just perfect."

  Lovely position on the park, close to the entertainment complex and a lovely short walk to the lake. It was very clean & comfortable and it had every you could have wanted and more. This is our 4th stay at White Cross Bay and Luca’s lodge is the best by far that we have stayed in. We will definitely be booking again. The owners have done an outstanding job to make it a home from home for the perfect relaxing break. We will see you soon. Thank you again for making it the perfect holiday.

  Thank you for your lovely feedback Joanne Property Owner

  Reviewed by Joanne5.0★Sep 2021

• "Very comfortable."

  Good site. Might consider looking at electrics as we had 2 power cuts, one fixed by trip switch, other required maintenance man to attend. He came very quickly.

  Reviewed by Nina4.7★Jul 2021

• "We had a wonderful stay at Luca's lodge very comfortable accommodation, clean well equipped and dog friendly everything we needed for a perfect holiday."

  Reviewed by Sherriann5.0★Jun 2021

• "Advertise as having sky tv channels but could not access them ."

  Also internet was very poor so could not access Netflex and prime on tv due to poor connection

  Reviewed by John4.4★Jun 2021

• "Ideal area central for Ambleside ,windermere and bones."

  Reviewed by Sylvia5.0★Oct 2020

• "We loved every minute of staying here, we brought our furry best friend with us too and he settled in quickly."

  comfy, cosy and warm we loved it.. we would definitely look at booking again :D

  Reviewed by Amy5.0★Oct 2020

• "No information about there being a swimming pool or bar Air vents in rooms full of dust."

  Reviewed by Dawn4.1★Oct 2020

• "Where do I start?"

  ! We booked Luca's lodge for my birthday break away and my goodness, it was the best birthday i've had!! The Lodge was just beautiful and the campsite was friendly, clean and just breath-taking that it was right on the edge of Lake Windermere!! We had looked through the photo's and details online of the lodge and was so excited to go, with good expectations... When we arrived, our expectations were met and more!! It really was fantastic to open the door to such a clean, spacious, warm and inviting lodge (which we called our home for 5 days!). It was like home from home, especially with all the added extras and finishing touches such as lanterns in the hallway, books on the shelves and an abundance of things for our dog! It really was just lovely. To have the use of a washing machine and dishwasher also was just fabulous. I had packed all winter clothes as the lakes is usually a windy and cold spot but the whole week was such fab weather that I needed to rewash my 1 set of 'summery' clothes!! The bed was ever so comfy and everything really was just great. Thank you for such a wonderful break away. We will definitely be back in the future if we ever visit the Lakes again and will recommend Luca's Lodge to many friends and family! It made it all the more special for us that Luca and our dog Banjo almost look like twins!! Crazy Cockers are just the best! Thank you once again.

  Reviewed by Alice5.0★Sep 2020

• "The lodge is spacious and comfortable for a family of four."

  ..even has two bathrooms. It has everything you need with a beautiful furnishings, plenty of utilities like a washing machine, dishwasher and huge fridge freezer. GreAt balcony with outdoor furniture...some pads or seat covers would be even better but that's understandable that they aren't there as they would be hard to clean between guests under covid worries. Beds are comfy and each bedroom has its own bathroom. The park itself is clean and in a great spot for accessing other places...we did days out at Grasmere, Bowness, Ambleside....all within ten minutes. Brockhole visitors centre is a ten minute walk where our twins enjoyed the treetops experience and another day we all hired paddle boards...GreAt fun. Further afield...only 30 mins was Grizedale Forest...did the red walk with fabulous views up Carron Crag. An hour away was Keswick with the wildlife park and Whinlatter...literally tons to do. I run trails and fells....spoilt for choice in the lakes but it was a family holiday so I stayed local. Turn left out of the park...up the road 100yards....cross over and you can run up the bridleway and take in views above Troutbeck and the paths to Ambleside...go further afield and you have so many hills, paths and many adventures. On the park itself you can relax from a day out by having a snooze on the grass by the marina late afternoon. Loads of folk brought their own boards and kayaks and you can access Windermere straight from the edge of the park itself at the marina. We're definitely going to stay here again.

  Reviewed by Melvyn5.0★Aug 2020

• "We loved the style cleanliness location However wifi could do with improvements More signal sometimes."

  Thank you for your feedback, we are so thrilled you enjoyed your stay. The wi-fi is park managed, so we will be in touch with the park to investigate. Property Owner

  Reviewed by Catherine5.0★Dec 2019

• "Brilliant log cabin, in a good location, beautifully decorated will everything we needed!"

  Also pet friendly

  Reviewed by Laura5.0★Dec 2019

• "Luca's Lodge was exceptional."

  Truly five star facilities with everything you need for a very comfortable stay. Lovely touch of a welcome pack with a bottle of wine, milk. coffee and tea and artisan bread. The lodge was spotlessly clean, furniture was very high quality and the beds extremely comfortable. The keys were in a coded lockbox outside which meant getting access was very straightforward. The lodge is on an excellent Parkdeans resort with an excellent clubhouse. Staff were very friendly and helpful. A great base for the Lake District and a short drive from Windermere town and Bowness on Windermere. I would heartily recommend this lodge to anyone.

  I do appreciate that you have taken the time to post this wonderful feedback about Luca's Lodge and I am so pleased that you enjoyed your stay last week. Hope to see you again in the future, Best wishes Angela Property Owner

  Reviewed by Francis5.0★Oct 2019

• "Luca’s Lodge has been furnished to an exceptionally high standard."

  The lodge was absolutely spotless and had everything utensil wise you could possibly need. We thoroughly enjoyed our stay and will definitely be back.

  Thank you very much for this lovely review of our lodge, we are so pleased that you enjoyed your stay and that everything was to your satisfaction. We look forward to welcoming you back to Luca's Lodge very soon, Angela Property Owner

  Reviewed by Lisa5.0★Sep 2019

• "Luca's Lodge is absolutely beautiful."

  When we opened the door it was wow! Kitchen is very well equipped with everything you need. Milk and welcome pack was a lovely gesture and the home made lemon drizzle cake was delicious. White Cross Bay site is very clean and well maintained. Staff are very friendly. Will definitely be back

  What a lovely review of our lodge, thank you very much indeed and I am so glad you liked the cake! We look forward to welcoming you back in the future , Angela Property Owner

  Reviewed by Maureen5.0★Sep 2019

• "Great lodge, quite clean inside."

  Thank you very much for your review, I am delighted that you enjoyed your time in our lodge. We hope to see you again very soon, Angela Property Owner

  Reviewed by Honglin5.0★Sep 2019

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