Rampsbeck Lodge

28 Customer Reviews

• "The view is Magnificent but forget about the rest."

  No privacy. Bedroom has no windows. Shower not working. Hot water system not good. Bath and shower situated in bedroom sunken bath not easy to get in and out. KItchen Area very good.

  Thank you for your kind comments regarding the view and the kitchen in the apartment. If I could please ask you why "no privacy" the extent of the garden and the woodland down to the lake covers 2 acres and is very private, the only thing I can think of is my gardener working in the garden which is necessary for the upkeep. I do hope he did not disturb you most people comment on his friendliness and politeness The bedroom does not have windows but has borrowed light from a skylight above the entrance to the bedroom, the bath and shower are ensuite. I always leave a help list in the apartment and invite guests with any problems or need anything to contact me. No mention of the shower. The hot water is heated by an immersion heater,it is either on or off I have tested and it is fine. I did find you had the central heating on at 29 degrees which is exsorbitant, especially taking into consideration the price. I hope I have managed to explain some of the issues you raised. Patricia Property Owner

  Reviewed by Alan2.8★Sep 2023

• "The property is value for money, friendly owner that is on hand with any issues; yes it is slightly outdated and requires a bit of minor Maintainance but the views are outstanding and you have all the basics for your stay."

  The property is very clean and there are walks down to the lake which does make a big difference when you have dogs.

  Reviewed by Colin4.4★Aug 2023

• "The property had amazing views but it was so damp inside we went home 2 days early."

  The bed felt wet with the damp and when you put your clothes on they all felt damp too. I suffer with osteoarthritis and I felt shocking the first few days. If anyone who suffers with chest illnesses stayed there they would be in danger. It is extremely damp

  Reviewed by Louise3.1★Aug 2023

• "My wife who is not too good on her feet was afraid to clamber up to the elevated bath/shower and missed the use of that facillty."

  Could I respectfully suggest to the owner to install a neat chrome handrail to a wall adjoining the raised bath which would, I believe, cure the problem at reasonable cost. Otherwise we found the lodge ,it,s grounds and proximity to the nearby hotel and it,s restaurant quite delightful.

  Reviewed by Anthony5.0★Jul 2023

• "The gardens & outside space was beautiful."

  The lodge, we feel was very dated & tired. It would have been helpful to have some information leaflets on things to do in & around the area which most other holiday lettings that we have stayed at have had.

  Reviewed by Terry2.2★Jun 2023

• "We enjoyed our stay at Rampsbeck Lodge."

  Stunning views down to Lake Ullswater. Great location. Patricia was very helpful, and always on hand if needed, and made us very welcome. We have no hesitation in recommending this delightful cottage, and look forward to returning in the future. Jan and Steve

  Reviewed by Stephen3.8★Jun 2023

• "A wonderful find A lovely cosy place that is comfortable and had all we needed for the week."

  The location is simply stunning and having access to the water from the garden was utterly perfect. A real gem of a find , set I a good location to explore the area I would absolutely return and just wish it slept more so I could return with my swim group . Patricia the owner is helpful friendly and welcoming The perfect escape. .

  Thank you for the feedback, so pleased you enjoyed everything on offer. It makes me happy that you appreciate it and had a wonderful time that's what it is all about. Happy to see you anytime. Patricia Property Owner

  Reviewed by Carey5.0★May 2023

• "Beautiful location, stunning views and lovely apartment."

  Patricia was there to greet us and nothing was to much trouble. Dog friendly accommodation and beautiful gardens and walks to explore. Definitely will return.

  Thank you for appreciating everything on offer. It makes me very happy when people have a wonderful holiday after all that's what it is all about. Happy to see you anytime. Patricia Property Owner

  Reviewed by Samantha5.0★Apr 2023

• "We had a wonderful week in this beautifully located property on the shores of Ullswater."

  You are just a short drive away from Pooley Bridge or Glenridding with their abundance of fell walking. Although not an enclosed garden there is ample safe areas for dogs and as you are facing towards the lake it's a very quiet spot. The property was clean, airy & warm. As listed there is no washing machine & if you are staying ensure you bring everything you need (washing up liquid, kitchen roll, cling film, foil etc. & everything you need for cooking as there was no 'left over' cupboard & extra loo roll!)

  So pleased you enjoyed your holiday. I leave a sheet of instructions inviting you to contact me should there be anything you should need. I did not visit after the initial meet and greet as I did not want to upset your very nervous dogs. Could you please tell me where a washing machine is listed? there is no washing machine at the property. My apologies for the absence of cleaning materials etc. I will take this up with my cleaning contractors, thank you for letting me know. When I collected the meter reading sheet for record only from the apartment I was on my way down to see you when you were driving away, When I worked out the electricity and gas I could not believe my eyes. Electricity £19.95 ( I find it hard to believe the deep freeze you brought with you would have used this amount) Gas £53.99 Total £73.24 The heating controls had been tampered with. I had to have them reset. I was very disappointed but was not going to raise the point and write it down to experience until I received your petty comments Patricia Windle Property Owner

  Reviewed by Karen4.1★Apr 2023

• "Beautiful location, comfortable and cosy accomodation and a helpful and welcoming owner."

  Reviewed by Sue4.4★Dec 2022

• "The setting is absolutely amazing and we had a wonderful time."

  The gardens and facility of the jetty onto Ullswater is just superb. The apartment is basic but we were comfortable. We would love to come back.

  Reviewed by Denise3.8★Sep 2022

• "We have just returned from an idyllic week at Rampsbeck Lodge."

  This is a real gem, with breathtaking views onto Ullswater. The lodge is particularly well located for all the major siteseeing opportunities. It is a lovely, relaxing place, fully equipped for your needs, and very dog friendly. Mrs Windle, the owner, is an extremely generous and welcoming host. Thank you for sharing your home with us. We hope to return soon. Alan & Eleri.

  Reviewed by David5.0★Aug 2022

• "View from inside looking at two scruffy garages with two old cars in them not on ..."

  View from inside looking at two scruffy garages with two old cars in them not on pictures gardens nice but need a bit looking after shower badly situated one water tap not working shaving light no bulb handles missing on drawers not too happy with loge it’s self needs a bit of a update

  The two old cars you refer to are classic cars one is a 1985 Mercedes Convertable 350 the car I use, and the other one is a 1962 refurbished Jaguar worth £135,000. I apologise for one of the taps not working. However, there is another washbasin approx 2 meters away. I am aware of the shaving light I am trying to locate a replacement bulb. Could you please advise where the handles are missing off drawers? I cannot find any missing. So sorry you were disappointed with the Lodge, but grateful not everyone is of the same opinion. Property Owner

  Reviewed by Anne2.5★Jul 2022

• "Amazing views straight onto the lake."

  We took our kayak, so easy to launch from the jetty. All together a wonderful holiday.

  Reviewed by Jean4.4★Jun 2022

• "Our first xmas away from home, such a beautiful place to stay, the views were breathtaking, the cottage was very cosy and patricia put some xmas decorations about which made it more special."

  It was lovely and warm we even had an electric blanket on the bed. Woke up to snow on the mountains on the 3rd day, so pretty, dogs settled in lovely too, patricia is a lovely lady and very helpful if you have a problem, would definitely recommend.

  Reviewed by Ann4.7★Dec 2021

• "Excellent all round my dogs loved it"

  Reviewed by Neil5.0★Nov 2021

• "Fantastic owner , views to die for lots of walks , slightly dated but a very ..."

  Fantastic owner , views to die for lots of walks , slightly dated but a very lovely home for the week would book again and will do

  Reviewed by Becky4.1★Oct 2021

• "No WiFi, smelt damp, fridge barely worked, not worth the money."

  Reviewed by Simon1.9★Aug 2021

• "What a find, initially was very apprehensive has the reviews were not so great but those are small things I couldn't get WiFi but that could be easily remeded."

  The views are out of this world to look at the beautiful scenery every morning was outstanding, just a short walk away is the lovely ullswater lake were we had a swim to cool off its a great location for the lakes and we will be going back. Patricia the owner is a lovely lady who was very helpful, Dog friendly we took 2 dog's and they thoroughly enjoyed it especially the swimming we enjoyed this holiday immensely and will be back.

  Reviewed by Diane5.0★Jul 2021

• "The accommodation does offer a superb lake side setting."

  However the owner has not reinvested in the property. The hot water in the bedroom sink does not work at all. The fridge does not work so we had to use the owners fridge in the owners garage outside. Only two of the four rings on the gas cooker worked and the electric ignitions did not work on these either so matches had to be used. The connection to the in-house WiFi did not work on both our mobiles saying a "authenticity problem arosed". This was known to the owner so its not a new problem. Getting any other WiFi in this area is impossible. If this was my apartment for hire all these faults would be remidied the very next day. Its very poor and its a shame as this could be a really good holiday apartment.

  Reviewed by John3.4★Jun 2021

• "+points Patricia was friendly."

  Garden and views amazing.-points,property needs a full refurb.old and dated.smelt foisty and was very damp.hot water took an age to run.no WiFi or Phone signal. the door to the freezer is held on with gaffa tape.dont be lulled by the views in the brochure or the selected photos this place needs a full overhaul.we will not be returning.

  Reviewed by Linda2.2★May 2021

• "The view from the property was breathtaking and the flat proved a perfect base to explore the Lakes."

  Patricia was a very welcoming host. Couple of things would make it even better : A towel rail next to the bath The wifi could be more reliable.

  Reviewed by Catherine4.7★May 2021

• "Beautiful place to stay the views from the property were excellent throughly enjoyed our break"

  Reviewed by Dianne3.8★Oct 2020

• "We have just returned from a lovely weeks holiday at Rampsbeck Lodge."

  Having just read a complaint about the property before setting off on our holiday, we did feel a bit apprehensive about what to expect. However, we were pleasantly surprised by the accommodation. We always read the description and view the photographs of the property before booking a vacation so we were aware that the decor and furnishings weren't contemporary and that the bath was in the bedroom. However, the lodge was comfortable and cosy and well kitted out. The selling point of this property is undoubtedly the view over the lake: it was superb just being able to sit in the apartment and take in the beauty of the surroundings. The gardens are also magnificent and the dogs loved running around down to the lake and picking up pine cones. The owner, Patricia, is a lovely person and very helpful. There are lots of footpaths in the area and the local villages and towns are dog friendly.

  Reviewed by Jane5.0★Sep 2020

• "Please see below more information regarding our complaint about Rampsbeck Lodge."

  reference 183263 Arrival 11 Sept 1. Lock on only door to property broken, unable to secure door. Owners son came to fix it. 2 Sat 12 Sept Clothes in wardrobe damp. Decided to give the benefit of the doubt. Got showered. Not a proper en suite, bath and shower in corner of windowless bedroom which I believe is illegal. Used extractor fan but steam obviously still got into bedroom. 3. Sunday 13 Sept. Clothes most certainly damp when we got out of bed. Had to bring everything out of bedroom into living room, including bedding. Texted owner to inform her, she advised she had a dehumidifier she would set up for us as we were out for the day. Owner also handled all our clothes and hung them in boiler cupboard. She advised us to leave dehumidifier on all night and to open bedroom doors, which we had done anyway. Owner visited us when we arrived back.asked us if we had any ideas how to make things better as she did not know what else to do. I asked if she had had complaints before, she did not answer. Phoned Sykes to inform them there was an issue. Could not sleep due to noise if dehumidifier. Emptied 2.5 pints from it at bedtime, it had been on approx 11hours. As I am asthmatic and my symptoms were increasing we felt we had no choice but to leave the property the next day, luckily we secured probably the only hotel room left in the area at a considerable extra cost. 3 Monday 14 Sept. Packed up and left the property. Texted owner to inform her and rang Sykes to inform yourselves. General observations. 1. Dirty glassware left by previous occupants. 2. Not covid secure. The owner had left half used toiletries in bathroom. Books had simply been moved inside one of the wardrobes, not removed. I work for the NHS and you will appreciate I was desperate for a good break. I cannot allow my health to be compromised as I am needed in my employment. I am extremely surprised that you allow this property to continue in your portfolio. There have clearly been negative reviews about the damp on other internet sites and I am curious as to whether other occupants have raised this matter. I would appreciate a full investigation into this matter and appropriate recompense arranged.

  Reviewed by Kathryn1.3★Sep 2020

• "Patricia the owner of rampgill is really nice & helpful."

  The flat is comfortable, the views out of the front window are of the lake at the end of the lawn. Could not be better. We were a little ristricted because of CORVID 19, didn't want to catch or cause, but we enjoyed a most relaxing week. One small criticism, my partner found the bed uncomfortable. I slept fine. Thanks would go again

  Reviewed by David4.7★Mar 2020

• "Views were amazing"

  Reviewed by Jane5.0★Dec 2019

• "Having our own space and the freedom."

  And Patricia was great and very helpful. She help make it a great break

  Reviewed by Peter5.0★Nov 2019

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