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Black Dog Lodge (formally Thirlmere Lodge)

Thirlmere 3, White Cross Bay near Windermere, Cumbria & The Lake District (Ref. 1076799)


Very good

Sykes rating


  • Icon/Feature/Hot Tub Hot tub
  • Icon/Feature/Garden or Patio Garden / Patio
  • Icon/Feature/Baby-friendly Cot available
  • Icon/Feature/Dishwasher Dishwasher
  • Icon/Feature/WiFi Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

10 Customer Reviews

  • "Absolutely beautiful place."

    Clean and very well looked after. Exactly as the pictures appear. Couldn't fault it one bit, our two young daughters loved it! Interior was lovely, lots of space, beds we extremely comfy (probably better than home) and an all round perfect getaway. We didn't go in the club much as the entertainment wasn't on and we got asked to leave before 10pm but we enjoyed it in the accommodation so wasn't to bothered. All in all, we would highly recommend and book again! Our friends and family are already wanting to book! :)

    Reviewed by JustineDec 2021

  • "All great - we stay in this lodge twice per year."

    We had an issues with the water boiler and the maintenence guy arrived within 2 hours to fix.. See you next time!!

    Reviewed by JulieDec 2021

  • "Great accommodation modern and bright."

    Brilliantly situated for exploring the lakes. Nice to have the use of club house, restaurant and a pool.

    Reviewed by SallyNov 2021

  • "Our sixth stay atbthis lodge never lets us down"

    Thank you for your feedback, it is wonderful to hear you have visited again and very much enjoyed your stay. Thirlmere is a fantastic lodge that is well looked over by the owners who take great pride in making this lodge a real home away from home. We do hope you will return for another wonderful stay. Property Owner

    Reviewed by GeoffSep 2021

  • "Cleanliness is needing attention."

    We have been to this lodge previously and was more of a 5star then, now looking about 3star. The windows/windowsills/blinds and doors didn't look as if been touched for weeks(very dirty),the bedding was clean but very washed out/grubby looking and on departure when stripping the beds the actual duvets were all stained and grubby. Also there was half used soap dispensers and shower gels in bathroom/kitchen (which with covid should be thrown away and new ones put in place for the next customers), same applies to the toilet rolls, obviously what was left from previous occupants was just left and none spare!! Just feel with what we paid wasn't up to its usual high class standards as before.

    Thank you for your feedback. We are sorry to hear the cleanliness was not up to our usual standard for your visit, the owners have taken this up with the cleaners directly and they have ensured it will not happen again. Following your comments on the bedding, the owners have purchased new bedding which will be delivered at the end of September. They would like to thank you for bringing it to our attention and please accept our apologies for the inconvenience caused. That said, we do hope you will return to see we take all feedback seriously and have acted on what you have said. Property Owner

    Reviewed by HeatherSep 2021

  • "We have just returned from the most perfect holiday."

    Thirlmere Lodge is a fantastic place and we felt so lucky to be staying here. A beautifully presented lodge, with all amenities close by. The owners had thought of everything and it was like a home from home. We are really hoping to return next summer! Thank you so much

    Thank you for the excellent review, Miss Mcneill. We are delighted to hear your holiday was perfect. Thirlmere Lodge is indeed a fantastic place to stay, the owners have indeed thought of everything! We are so pleased you are looking to return again next summer and we look forward to welcoming you. Property Owner

    Reviewed by LauraAug 2021

  • "I've stayed in this lodge twice now, didn't want to leave."

    No complaints whatsoever.

    Thank you for your wonderful review, we are really pleased you enjoyed your stay and hope to welcome you back soon. Property Owner

    Reviewed by ColetteJul 2021

  • "In a Covid world the cleaning was extremely poor."

    There were old sweets under a chair, when we walked in all doors were open except the second bedroom. Never thought anything of this until I went to put the cases in opened the door and was met with a smell of vomit. I’d taken my own dettol spray anyway with Covid so I sprayed round the room hoping to be able to use it but the stench was too much it made me feel ill and my young child was not sleeping in there. Very disappointed considering how much we paid. We usually always book for next year before we leave but not this time. We won’t be back and certainly not to this lodge.

    We are very sorry you didn’t enjoy your stay, we will certainly look into this. Property Owner

    Reviewed by JulieJul 2021

  • "We loved our stay at this lodge had everything we needed the park itself was fab ..."

    We loved our stay at this lodge had everything we needed the park itself was fab and spent most of our time at the lake weather was great

    Thank you for your review, we are really pleased you enjoyed your stay and hope to welcome you back soon. Property Owner

    Reviewed by NicolaJul 2021

  • "Hot tub not working sink blocked hover full dust."

    Cooker hood dirty when turned on dripping dirty oil toilet brush in big bathroom had poo and dirty handle we reported all this lm disabled and haven't been out my family was with me and was upset by me being upset.l was told we would be refunded for hot tub haven't yet please look into for me

    Thank you for your feedback. I have looked in to your case further and I am sorry to hear of the issues regarding the Hot Tub on arrival. Unfortunately a part was needed to resolve this issue, which I am pleased was fitted and the hot tub was available for the remainder of your stay. I can confirm a refund has been issued for the days whereby this was unavailable, which I hope will reach you shortly. Our maintenance team member did investigate about the blocked sink reported, however a blockage couldn’t be located, which was reported back to you. Regrettably, the cleaning issues you have raised where reported after your departure. Had these been brought to our attention, we would have been happy to arrange the return of the cleaner to address these for you. Property Owner

    Reviewed by DeniseJun 2021

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The property

Black Dog is a tastefully decorated and spacious lodge at White Cross Bay, on the main route leading to the lake, about 200 yards away.

Black Dog sleeps four people, with room for an infant in a cot, and has a light and contemporary interior – a great space in which to relax and escape everyday life.

The private, gated deck also has he added bonus of a private hot tub, to allow complete relaxation at the end of a busy day.

Dogs are welcome here too so your four legged friends get to enjoy a holiday too!

The perfect base for discovering the delights of the Lake District.

White Cross Bay is in a fabulous location, on the shores of Lake Windermere, with views across the water and to the surrounding fells, you are literally in the heart of the Lake District.

Black Dog Lodge is a short walk from the waterside where you can head down to the jetties, breathe in the fresh air, enjoy the views and watch the boats on the marina.

On the Park itself, there is a bar and restaurant with outdoor seating area for dogs, picnic area and children’ play zone.

Note: Some facilities on the park are subject to extra cost such as use of the pool, gym, entertainment, bar and restaurant.

500 yards up the main A591 is Brockhole Lake District Visitor Centre, with a great way to spend a day with gardens, house, café, restaurant, walks, boats, adventure playground and Tree Top Trek: there’s lots to do!

You’re also just two miles from bustling Windermere village with shops, cafes and pubs, and three miles from Bowness boat landings, where the elegant cruisers come in and you can hop on a boat trip.

Bowness is a cosmopolitan village with award-winning restaurants and pubs and quirky shops, a cinema and the ever- popular World of Beatrix Potter attraction.

Three miles in the other direction, head to Ambleside, another bustling town with shops, cafes, pubs and restaurants and of course, fabulous walks in every direction.

Two miles north on the A592 is the pretty village of Troutbeck, home to two traditional pubs with log fires, great food and ales: The Queens Head and the Mortal Man.

You’ll also discover beautiful Holehird Gardens, and the National Trust’s fascinating Townend House.

Further on you climb up to the magnificent Kirkstone Pass, then drop down to Brotherswater & Ullswater.

All in all a wonderful place to make some lasting memories with your loved ones.


  • Two bedrooms: 1 x kingsize with ensuite shower room with corner shower cubicle, hand basin, toilet and towel rail/radiator, 1 x twin with TV and DVD, bedside drawers and wardrobes/storage
  • Bright and spacious open plan living, dining and kitchen area with wooden flooring and feature electric fire, modern fitted white gloss kitchen, Stylish family bathroom with over bath shower and screen, hand basin, toilet and towel rail/radiator
  • Cloakroom cupboard
  • The travel cot will fit in the twin bedroom only and will be left in the lodge for you to put up
  • Please bring your own bedding for the travel cot
  • Gated decking to two sides, a stand is provided for a BBQ but please bring your own disposable BBQ.
  • Full gas central heating
  • Gas hob and electric oven, fridge, freezer, dishwasher, microwave, TV
  • Hot tub - to be used between 10am and 10pm only
  • Fuel and power inc. in rent
  • Bed linen and towels incl in rent (charging electrical vehicles is not permitted at this lodge), please bring your own beach/leisure towels
  • Parking for two cars
  • Sorry no smoking
  • Two dogs welcome
  • Note: For use of the onsite facilities, a complex pass is required, these can be purchased from reception
  • Complimentary WiFi is provided by the park and subject to fair usage guidelines, Quality and reliability of connection will vary based on the number of people using it, prevailing weather conditions and therefore may be limited or slower than you are used to, WiFi is for personal use only and is not intended for high data usage, gaming and/or use for business purposes, This is only suitable for page browsing and sending emails, Bookings cannot be accepted if they are solely reliant on the provision of uninterrupted and unlimited Wi-Fi, We are not held responsible or liable for the WiFi on the park
  • If you encounter any issues with the WiFi, please contact White Cross Bay Park reception
  • Note: For use of the onsite facilities, a complex pass is required, these can be purchased from reception.

Note: This property has a Good Housekeeping bond of £100.

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About the location


Ambleside 5 miles; Kendal 8.7 miles.

The twin towns of Bowness and Windermere are both vibrant, fun-filled places set within the splendid scenery of the Lake District. Both towns provide a range of amenities, shops and restaurants to suit all tastes whilst Ambleside offers the additional attraction of a boat ride to Bowness, the Lakeside Aquarium and Beatrix Potter's 'Hill Top House' at Sawrey. Grizedale Forest Park is within easy driving distance and is home to a range of activities including many good walks, mountain biking and the 'Go Ape' adventure park. The region also boasts many National Trust properties as well as a variety of water sports for those who prefer a more adrenaline-fuelled trip. Children will enjoy a trip to the 'World of Beatrix Potter' in Bowness whilst the villages of Grasmere, Coniston Water, Kendal, Keswick and the Lakeland Mountains are all within easy reach.

View more holiday cottages in Windermere

Region Information

Black Dog Lodge is accessed by 4 steps. The lodge is then all on the same ground floor level.

A travel cot will fit in the twin bedroom only and is provided for you. Please bring your own highchair as they are not provided.

White Cross Bay has its own onsite facilities. You will need to purchase a complex pass from reception which includes the use of the pool, gym, entertainment and access to bar and restaurant. The prices are subject to change by park management.

Disposable BBQ's must be used on the stand provided.

Charging an electric car is not permitted at the lodge. Any guests found charging their car from the lodge will be asked to vacate the property.

There is a Good Housekeeping Bond of £100 for this property.

Park Rules and Operations – White Cross Bay

All holiday parks are owned and managed by a separate company to ourselves. Lake District Lodge Holidays has no association with the owners of these parks or responsibility for the provision of services they offer. At certain times of year, there maybe a reduction in those services, which is outside of our control.

Commercial vehicles, caravans, camper vans, Hen or Stag parties are not permitted onsite. Dogs must be kept on leads at all times and are not be left alone in the lodges at any point during your stay.

You will be staying on an operational holiday park, which means work may be undertaken from time to time by the park owners during your stay. Although Lake District Lodge Holidays will always try to inform guests in advance if something may impact on a stay and if we have prior knowledge. We cannot be held responsible or accept any liability for park operations of which are outside of our control and which we have no knowledge of.

Any issues relating to a stay at a privately owned lodge should be reported back through Lake District Lodge Holidays as the park are not responsible for managing the lodge or booking for private sublet guests during their stay.

Hot Tubs

For the comfort of other holidays guests we request that noise is kept to a minimum. Usage of the hot tub is between 10am and 10pm only. If you are found to breach these timings then you may be asked to vacate the park with no call for a refund.

All hot tubs are maintained to strict industry standards and HSE guidelines by separate qualified independent contractors on behalf of the property owners. This includes changing the water between guest stays and checking the water condition on a regular basis.

Whilst every effort is made to have a hot tub ready for immediate use by the arrival time stated, this may not always be possible. In such cases the hot tub will usually be ready to use later that day unless otherwise advised. In such cases no compensation or refund is payable unless the hot tub is faulty.

Information about using a hot tub safely is provided at all lodges with a hot tub and on a prominent notice near the tub. All hot tub users should wear an appropriate bathing suit. Usage of a hot tub is at a guests own risk and Lake District Lodge Holidays accepts no liability for anything which may happen to a guest as a direct result of using a hot tub.

This property offers the following short breaks:

  • Off-season
  • Christmas
Book with confidence
If your booking can't take place due to a COVID-19 lockdown in the UK or Ireland, you can request a change of date or receive a full rental charges refund.

Owners may request any evidence that they reasonably require before making a refund. Sykes Holiday Cottages is not agreeing to pay or guarantee any refund from the Owner to you under this Book with confidence.
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