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Brightwater Lodge

(Ref. 1123925)

Thirlmere 16, White Cross Bay near Windermere, Cumbria & The Lake District Show on map

3.4

Sykes rating

  • 6 Guests

  • 3 Bedrooms

  • 2 Bathrooms

  • Pets Yes

Features

  • Hot tub
  • Off road parking
  • Ground floor accommodation
  • Ground floor bedroom
  • Garden / Patio
  • Pub/shop < 1 mile
  • Dishwasher
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Cleanliness
Comfort
Facilities and Maintenance
  • All reviews
  • hot (5)
  • hot tub (5)
  • tub (5)
  • everything (4)
  • heating (3)
  • fantastic (3)

6 Customer Reviews

  • "Another amazing stay at Brightwater Lodge."

    We have been before, few times last year and we are coming back again soon. The Brightwater Lodge is modern, spotlessly clean and spacious in a quiet part of the White Cross Bay, only a few meters from the Lake. It has everything we needed, plenty of glasses, pans, pots and plates. The heating in the lodge is very good and of course amazing hot tub - never had any problems with anything/ Fantastic place to stay. Can't wait for our next visit in March.

    SokolJan 2024

  • "We had a lovely relaxing time in the hot tub and it was so peaceful, most needed."

    Thank you so much for everything.

    EvaDec 2023

  • "Disgusted with this owner and Sykes."

    Property was dirty, chipped crockery 3 desert spoons only. It was cold due to the heating being off all day and no access to put it on. It was a hot tub wkend and the hot tub was luck warm. The owners knew it was a problem as the last guests review sited the same issue and maintenance told us they were waiting for a new panel to be fitted. The maintenance staff added a little hot water in the mornings and it was too cold to use by the evenings. I will never book with Sykes ever again neither will my family. Absolute waist of money . It was expensive to begin with before we arrived and found o utterly miserable the whole weekend. Shame on the owners

    Thank you for your feedback. We are sorry that you didn't enjoy your stay. As owners we take pride in our lodge and following your comments I had a deep inspection completed. We found the lodge clean ,Comfortable and also fully equipped.. with plenty of crockery and cutlery. The heating is turned down in-between guests to conserve energy, but once turned on the lodge is lovely and warm within 15 minutes. Unfortunately the hot tub did have an issue. We pride ourselves on our customer satisfaction. So are deeply disappointed that you didn't appear to enjoy any part of your stay. Fortunately we have many very happy guests who choose to return year after year. equipped with all necessary equipment. Unfortunately plates do occasionally get chipped. Property Owner

    Reviewed by Loraine1.3Oct 2023

  • "Lovely lodge."

    would use again, as long as the following issues are addressed. water temp was set too low, resulting in luke warm showers and baths, etc. boiler is behind locked door, so no access to adjust thermostat, although heating throughout was tremendous. hot tub was out of use and broken throughout. had maintenance out twice but they were unable to fix it. we felt sorry for the people following us. apart from that, the lodge served us well

    Thank you so much for review, We are so glad that you enjoyed your stay and would love to welcome you back. We agree that Brightwater is a lovely warm cosy lodge, in a beautiful location on the park. We are very sorry that the hot tub was out of use. With is being constantly used occasionally issues arise and parts need replacing. Our maintenance team do everything possible to rectify any issues as quickly as possible. We hope that we can accommodate you again in the future and would love to offer you a hamper on arrival if you choose to return. Kind regards Tina Unfortunately with the hot tub being in constant use occasionally parts need replacing. This has now been addressed. Property Owner

    Reviewed by Bruce4.1Oct 2023

  • "A fantastic holiday home, beautiful location, very comfortable and we had everything we needed with a bonus of the hot tub, The dogs loved sitting on the decking and we felt they were very safe and loads of outside space."

    Thank you so much for your lovely review. We pride ourselves on providing a lovely holiday retreat for our guests, and are so glad that you and your dogs had a great stay with us. Property Owner

    Reviewed by Kelly5.0Jul 2023

  • "I just wanted to say thank you for letting us stay at the lodge last weekend."

    It was absolutely fantastic, everything was just perfect. You really have such a wonderful place. It was very well equipped, immaculately clean, perfect location. Thank you so much.

    JoanneApr 2023

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This property is part of the Lake District Lodge Holidays collection.
From the moment you arrive in the Lake District there is a huge choice of activities and things to see as you take in Britain’s latest World Heritage Site – it’s the only National Park to be recognised for such status.

Summary

  • Single-storey
  • Three bedrooms: 1 x double with TV and en-suite walk-in shower, basin, heated towel rail and WC, 1 x double with TV, 1 x bunk with TV (suitable for children only)
  • This lodge sleeps 4 adults and 2 children only
  • Bathroom with bath, shower over, basin and WC
  • Open-plan living space with kitchen, dining area and sitting area with electric fire
  • Central heating
  • Electric oven, gas hob, microwave, fridge/freezer and dishwasher
  • Smart TV, 3 x TVs and WiFi
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • Highchair and travel cot available on request
  • Off-road parking for 1 car
  • Wrap-around decking with hot tub and bistro table
  • 2 well behaved pets allowed
  • Sorry, no smoking
  • On-site shop and pub 0.1 miles
  • Hot Tub - please note, use of hot tub is between 10am and 10pm only Note: There are three steps up to the entrance, please take care
  • Note: On-site facilities include bar, restaurant, amusement arcade, multi-sports court, adventure playground, indoor pool, sauna and steam room and spa bath
  • Complimentary WiFi is provided by the park and subject to fair usage guidelines, Quality and reliability of connection will vary based on the number of people using it, prevailing weather conditions and therefore may be limited or slower than you are used to, WiFi is for personal use only and is not intended for high data usage, gaming and/or use for business purposes, This is only suitable for page browsing and sending emails, Bookings cannot be accepted if they are solely reliant on the provision of uninterrupted and unlimited Wi-Fi
  • Access to the local leisure facilities is complimentary and can be withdrawn at any time without financial penalty We as the letting agent or the property owner cannot be held responsible for this provision in service, as it’s subject to third-party provider located off site.

The property

Nestled in the Lake District National Park on the ever popular White Cross Bay holiday park is Brightwater Lodge.

This idyllic lodge benefits from a fabulous location on a site bursting at the seams with a wealth of activities including an amusement arcade, multi-sports court, adventure playground, indoor pool, sauna and steam room as well as its own private wrap-around decking with furniture and hot tub as well as a welcoming interior perfect for families or friends looking to explore the wonders of Cumbria.

Cross the threshold into your new home-from-home and settle down in front of the warmth of the electric fire, the perfect place to unwind after a day full of exploration!

Later, step into the fully-equipped kitchen where you can help rustle up tasty meals for the whole family that can be enjoyed around the dining table ahead of heading outside to enjoy evening drinks on the decking or a soothing soak in the bubbling hot tub.

When the stars fill the sky, locate the sleek bathroom inside and wash off the day’s adventures before sloping off to sleep in either the double with en-suite, the double or the bunk room, all fitted with TVs which are great for lazy mornings!

If you can tear yourself away from the site, spend the day exploring the attractions woven throughout the popular lake town of Windermere where you can enjoy a leisurely boat trip on the lake or try something more adventurous by taking to the open water on paddle boards or kayaks; a unique way to admire the breath-taking views across the lake.

Other must-see, nearby attractions include The World of Beatrix Potter where the little ones in the groups can see some of their favourite characters come to life, Holehird Gardens where you can amble through the beautiful array of fauna, the National Trust site of Townend or Brockhole on Windermere an adventure park boasting unique experiences like zip-lines and archery!

Adventure awaits at Brightwater Lodge.

Note: This property has a Good Housekeeping bond of £200.

View on map

About the location

WINDERMERE

Ambleside 5 miles; Kendal 8.7 miles.

The small village of Troutbeck Bridge lies between the famous towns of Windermere and Ambleside, close to the renowned Kirkstone Pass, within the Lake District National Park. Made up of a scattering of Lakeland cottages, this quiet village offers a thriving and very popular local pub, serving real ales and fine food. The bustling towns of Windermere and Ambleside are close by, providing a range of amenities including shops, pubs and cafes. Lake Windermere boasts a range of lakeside activities, including trips to the famous Aquarium and the renowned Grizedale Forest Park, whilst children will enjoy the World of Beatrix Potter in nearby Bowness, where technology brings her characters to life. With destinations such as Coniston Water, Kendal, Keswick and the Lakeland Mountains all within easy reach, Troutbeck Bridge is an ideal location for exploring all that the region has to offer.

View more holiday cottages in Windermere

Please note: this lodge sleeps 4 adults and 2 children. The bunk beds are only suitable for children.

There is a Good Housekeeping Bond of £200 for this property.

White Cross Bay has its own onsite facilities. You will need to purchase a complex pass from reception which includes the use of the pool, entertainment and access to bar and restaurant. The prices are subject to change by park management.

Complimentary WiFi is provided by the park and subject to fair usage guidelines.
Quality and reliability of connection will vary based on the number of people using it, prevailing weather conditions and therefore may be limited or slower than you are used to.
WiFi is for personal use only and is not intended for high data usage, gaming and/or use for business purposes. This is only suitable for page browsing and sending emails.
Bookings cannot be accepted if they are solely reliant on the provision of uninterrupted and unlimited Wi-Fi.
We are not held responsible or liable for the WiFi on the park. If you encounter any issues with the WiFi, please contact White Cross Bay reception.

Please note, charging of electric vehicles is not permitted in this lodge. The nearest charging point can be found at Booths Supermarket in Windermere.

Park Rules and Operations – White Cross Bay

All holiday parks are owned and managed by a separate company to ourselves. Lake District Lodge Holidays has no association with the owners of these parks or responsibility for the provision of services they offer. At certain times of year, there maybe a reduction in those services, which is outside of our control.

Commercial vehicles, caravans, camper vans, Hen or Stag parties are not permitted onsite. Dogs must be kept on leads at all times and are not be left alone in the lodges at any point during your stay.

You will be staying on an operational holiday park, which means work may be undertaken from time to time by the park owners during your stay. Although Lake District Lodge Holidays will always try to inform guests in advance if something may impact on a stay and if we have prior knowledge. We cannot be held responsible or accept any liability for park operations of which are outside of our control and which we have no knowledge of.

Any issues relating to a stay at a privately owned lodge should be reported back through Lake District Lodge Holidays as the park are not responsible for managing the lodge or booking for private sublet guests during their stay.


Hot Tubs

For the comfort of other holidays guests we request that noise is kept to a minimum. Usage of the hot tub is between 10am and 10pm only. If you are found to breach these timings then you may be asked to vacate the park with no call for a refund.

All hot tubs are maintained to strict industry standards and HSE guidelines by separate qualified independent contractors on behalf of the property owners. This includes changing the water between guest stays and checking the water condition on a regular basis.

Whilst every effort is made to have a hot tub ready for immediate use by the arrival time stated, this may not always be possible. In such cases the hot tub will usually be ready to use later that day unless otherwise advised. In such cases no compensation or refund is payable unless the hot tub is faulty.

Information about using a hot tub safely is provided at all lodges with a hot tub and on a prominent notice near the tub. All hot tub users should wear an appropriate bathing suit. Usage of a hot tub is at a guests own risk and Lake District Lodge Holidays accepts no liability for anything which may happen to a guest as a direct result of using a hot tub

This property offers the following short breaks:

  • Off-season
  • Christmas