“On arrival Birkdale Lodge was not available, we had to phone the maintenance man to advise us that we were the next door lodge, which was supposed to be an upgrade.”
The pots and pans had to be washed before we could use them, as they were not clean. Under the pouffes, there was rubbish, they had not been moved and cleaned underneath. On opening the refrigerator the bottom wooden piece came off, but went back on. The towels in the ensuite bathroom were not fresh, they smelt of chlorine, so could not be used. The hot tub on the first day we went to use it, was not working properly, no jets, didnt stay on. We called the very helpful maintenance man, who came over, and then fixed it the next day for us to be able to use. We had neighbours, who set off fireworks beside our lodge, after having a barbecue, and nearly causing a fire. We were advised to keep our dog on a lead at all times, but it seems the owners of one of the lodges does not have to apply to this, his two dogs kept running around off lead and running straight at other dogs, causing stress for them.
We have stayed in lodges before and found this experience a basic one, there was little information on appliances, on things to do in the area, We would not recommend this lodge park or this holiday to anyone.