“We would not stay at these lodges ...”
We would not stay at these lodges again, as when we arrived there was no one to welcome us or let us into our property, but did eventually get in when we found the friendly maintenance guy. The lodge felt dirty and not well equipped. Floors were dirty, beams covered in cob webs and it felt run down. TV was very basic and old. The hot tub did not work properly either and kept tripping at the fuse box. The Lodge was not family friendly, no facilities at all on site or in lodge. We used towels on the floor to stop the children slipping after using the hot tub and they all came up very dirty from the dirty floors. There was no hoover, washing up equipment or basic provisions. There was no flexibility at check out time. The owner was extremely unpleasant and rude, descended on us before we had left, told us we had left everywhere messy, started taken pictures, and charged us £50 for the ruined towels. I was so shocked and upset that I paid it! I would never stay there again, very unpleasant owner, poor facilities and no equipment provided to leave the place as you found it or extra time granted to do this :(
