Ty Cornel

4 Customer Reviews

• "The accommodation was good with plenty of space and with a well equipped kitchen and a well fitted bathroom."

  The utility room is a real bonus. The stairs are very steep and may cause problems for people with mobility issues. The house was not as clean as I would have hoped, with dust on surfaces and cobwebs on the utensils in the jug on the kitchen counter! Apart from the vacuum cleaner there were no cleaning materials provided. The mattresses are poor quality and uncomfortable.

  Reviewed by Michael2.8★Mar 2024

• "Amazing mini break!"

  We looked at a few cottages in Aberdovey as a last mintue mothers day trip and decided on Ty Cornel. I'm so glad we did! The house is comfortable and well equipped with families in mind, and the beach is a 3 minute walk away. We slept well and the cottage was cleaned to a very good standard. My wife was particularly happy about the fat face store a mere 20 meters from the front door. Great Indian from the Bay at Bengal and a fantastic meal at Seabreeze. I highly recommend those both too! Overall we had a truly great time at Ty Cornel and look forward to our next visit.

  Reviewed by Mike5.0★Mar 2024

• "We did have a lovely holiday and the cottage is quirky and unique."

  It's in an ideal location too. However there were some things that we felt we needed to share with you. When we arrived we had 4 towels only for the week. We had booked in for 5 people. The towel used for the bathroom floor as a bathmat, which was over the side of the bath was covered with mildew and mould. We found we could not use the downstairs TV as there was no signal. The microwave was very bad. It's rusty inside and condensation fills up in the door glass. The cottage had been cleaned but not great. The sofas had stains over them both in the kitchen and the lounge. The smallest bedroom with bunk beds had no way of opening the window as it was sealed shut when painted and we had arrived on a very hot day. One of the kitchen cupboards had got a small bottle of tequila in it and sachets of vinegar and salt which had split and leaked and this had been there for some time as it had dryed which makes us think the cleaners were not really doing a great job. BUT WE WANT TO POINT OUT : On the first day we contacted Alan who was fantastic. He arranged for someone to come out and fix the window. He propped it open with a wooden block which worked well. He arranged for someone to come out and fix the TV. He even went as far as buying off Amazon an Iron for us (which was totally our fault for not reading the information on the cottage properly as we presumed as there was a laundry room there would be an iron and ironing board) . We never told Alan about the microwave, dirty cupboards etc as we really did not want to be a pain to him and be the annoying customers (our feelings Alan never made us feel that way he's lovely) but I did mention the towel situation and the mouldy bathmat and that day he came over and gave us a nice pile of bathtowels. I will say the cottage has real character and we are looking to buy a property in the area but the stairs were a bit much for my old knees and the very first step coming down off the top floor is tilted slightly and for me a bit scary. My teenage son actually fell twice, he's fine, it's seems teenagers bounce well :) Regardless of the negative points there was so many positive ones and we had one of best holidays in Wales yet. Thanks Alan

  Thank you very much for your feedback and I’m delighted to hear that you had one of your best holidays yet in Wales. Thank you for bringing to our attention regarding the microwave, we have already arranged for a replacement at the house. With regards to the TV, unfortunately the previous guest had played around with the aerial but as you say this was rectified fairly quickly. The windows had been very recently painted and due to the poor summer we have had they hadn’t been opened since they were painted, again this has now been rectified. Thank you for the lovely feedback about our cleaning manager Alan. He does a wonderful job for us looking after our guests and will always try and resolve any issues as quickly as possible. We have spoken to him about the missing towel and the cupboards and he has fed this back to his cleaning team. We hope to see you and your family again soon at our cottage. Best Wishes Sonia & Sarah Property Owner

  Reviewed by Powell3.8★Sep 2023

• "Had obviously had a sewerage problem Downstairs toilet floor was wet with ..."

  Had obviously had a sewerage problem Downstairs toilet floor was wet with sewerage on arrival and we had to clean the floor ( Smell lingered )

  Dear Phillip, I apologise that you encountered this issue on your stay with us, if you had made our cleaning team aware they would have cleaned the downstairs toilet for you. We had a sudden and unforeseen drainage issue which we have subsequently resolved and going forward this won’t happen again. Once again I can only apologise for the inconvenience. Sonia & Sarah Ty Cornel Owners Property Owner

  Reviewed by Phillip2.5★Jun 2023

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