“Patio door and bedroom window paint peeling off badly.”
Obviously not painted for a while, read some other feedbacks. Patio with weeds on it, again not touched for a while. Filthy barbecue. Inside nice aura but spoilt by old carpets in lounge. Bedroom carpet stained. Oven filthy with grease, not been cleaned for a good few months !! Left more for owner who left telephone message with excuses as expected. Oven...cleaner on holiday For how long ??? Patio door and window.....painted this year. No way, we were involved in house refurb , so know paint etc. Barbecue..guests should clean....how? no equipment available. All this topped off by cheeky request for guests to clean the place before leaving !!!! It's not the guests job but the owners !! Obviously hardly any checks done on a regular basis or all these problems would be sorted. A deep clean and a few hundreds of pounds spent would bring this up to a lovely standard.
Thank you for your comments and I am sorry that you were not fully satisfied with your stay.
I can confirm that the paintwork is renewed twice each year; before and after the peak summer season. The property does receive a lot of direct sunlight each year so this is why we have to paint it more frequently.
We do expect the cleanliness to be of a high standard and assure you that the property is cleaned thoroughly each time but have passed your comments on to our cleaner and would expect any issues to be addressed immediately. Please refer to the booking conditions which do request that a property is left as it was found.
Thanks again for your feedback and I hope that you otherwise enjoyed your stay in this lovely area.
Sykes owner relations
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