Charlay's Foxburrow Hang

16 Customer Reviews

• "Great Lodge and set in a lovely peaceful position, The pictures we saw on line was how it was very good, Nice touch with all the extras very unexpected."

  We had a problem with the heating which was sorted to a pointed, but was not working correctly needs attention.

  Hi Brian Thank you for your feedback - we’re glad you liked the property & extra touches. We’re sorry you had issues with heating we will look into this. Property Owner

  Reviewed by Brian4.7★Sep 2024

• "Fabulous holiday home ."

  Owners have thought of everything . Beds really comfy and everything smelt fresh Everything really clean. Only negative was pool not open a little later. On a side note ,Sykes are becoming more and more difficult to contact ,I didn’t get a reply at all to my message ,and no other way to contact.

  Hello Lisa Thank you for the great feedback, we are so pleased you enjoyed your stay at Charlay’s and appreciated the little things we thought about & felt were needed to make your stay special. We are sorry you have had issues contacting Sykes - we will mention this to them on our next review with them. Property Owner

  Reviewed by Lisa5.0★Aug 2024

• "Immaculate property."

  Everything you could wish for. The owner came back to me straight away regarding a query that I had and nothing was too much trouble. I would definitely recommend and will be booking again.

  Hello Sandra Thank you for your feedback. We are so glad you enjoyed your stay at Charlay’s, and pleased you appreciated how quickly we responded to your questions. Hope you get the chance to return in the future. Regards Sharon & Andrew Property Owner

  Reviewed by Sandra5.0★Jul 2024

• "Very clean, well equipped caravan in a peaceful location with great outdoor space and furniture."

  Good evening Veronica We would like to thank you for your feedback and are happy you enjoyed Charlay’s. We hope to see you in the future Regards Sharon & Andrew Property Owner

  Reviewed by Veronica5.0★Jun 2024

• "Beautifully clean and well-equipped property on a quiet site."

  The 2nd bedroom was quite small for two adults to share, but we managed! The beds were extremely comfortable. The recycling arrangements on the site were confusing and poor, although this is not the owner of the property's fault I imagine. We appreciated the welcome pack - thank you - and would have liked to have spent more time outside in the comfortable seating area. But the weather wasn't on our side! Thank-you for a lovely place to stay.

  Good evening Mark Thank you for the feedback - we will pass your recycling comments onto the site office with hope they make it easier for other visitors, We have noted your comments about the 2nd bedroom and will make sure future booking of more than 2 adults are aware they also have option of sofa bed in lounge for adults. Regards Sharon Charles Property Owner

  Reviewed by Mark4.7★May 2024

• "Cannot fault the site at all, neither can I fault the accommodation."

  We had a minor issue which was very quickly resolved by the owners. My main complaint lies with Sykes. A few weeks before the holiday I received an e mail to say that the gym on site would not be available. I tried to contact you three times to discuss and was promised a call that never materialised. I am a regular gym user and the fact that the facility had a gym was one of the reasons we booked this particular site. As it transpired a gym would have been exceedingly useful as the last two days of the holiday were washed out because of rain. In the event we cut short our holiday. Not good service to advise of changes at such a late stage, with no offer of potential alternative accommodation and worst of all no call-back!!! Poor customer service from Sykes

  Reviewed by Ian John5.0★May 2024

• "The property is maintained to a very high standard and is beautifully clean."

  Everything you could possibly need is included. I would have no hesitation in rebooking at a future date and would recommend it to anyone.

  Good morning William Thank you so much for the great feedback, we are pleased you enjoyed your stay and hope to see you in the future. Regards Sharon & Andrew Property Owner

  Reviewed by William5.0★Mar 2024

• "Having stayed in various property let's, Charlays was that little bit more special."

  On arrival we found the lodge to be spotlessly clean and were greeted with a lovely basket of essentials, personal towels and toiletries.The lodge had a lovely homely feel and the owners Sharon and Andrew went out of their way to make sure everything was ok for us. I would have have no hesitation in returning and would thoroughly recommend a visit.

  Hi Tracy Thank you for taking the time to leave feedback -we are delighted you enjoyed your stay at Charlay’s & hope to see you return. Regards Sharon & Andrew Property Owner

  Reviewed by Tracy5.0★Dec 2023

• "Beautiful accommodation, immaculate inside and out , high quality fittings, very comfortable lots of thought into what people would like to find and much more ."

  Thank you such a relaxing week , would love to come back in the warmer weather to make use of the brilliant decking.

  Hi Sheila Thank you for the great feedback - we are so pleased you enjoyed your stay at Charlay’s, and we also hope you get the chance to return in warmer weather to enjoy the van & facilities more Regards Sharon & Andrew Property Owner

  Reviewed by Sheila5.0★Oct 2023

• "Fantastic holiday at number 135!"

  We were a family of 5 including a 12 year old boy. The Caravan was immaculate, like new! Very spacious living room / kitchen area Equipped with oven, toaster, microwave, fridge and freezer. Everything was like new! The location/grounds were lovely, 15 minute drive into Great Yarmouth, we visited the beach, britania pier, arcades! On site the local pub/restaurant All Barn 1 was lovely, two tvs which were showing the golf and football at the time, we had drinks there two nights and ate there one night, the food was lovely. My dad, parter and son played the 18 hole golf course on site which they said was very good! And all of us played the pitch and putt which was also good, but hard for us girls! We booked pizzas in the caravan the first night, ate at Al barn one the second night, and then we ate a big meal in the afternoon out so only had nibbles the third night. The caravan was excellently equipped with the following: Dish washer tablets Washing up liquid Bin liners Fly spray Pint glasses Wine glasses Juice jugs Juice glasses Big Knives All utensils oven Full sized fridge freezer Milk was in the fridge and butter and jams Microwave Toaster Looooads of cupboard space Bread, Swiss roll, biscuits, bottle of wine, some nice coffee sachets were in a basket for us on arrival which was a lovely touch Tea coffee sugar sweeteners Hand wash Sanitiser Sponge Tea towels Oven gloves Cloths Shower gel Shampoo Soap Hangers Bedding en suite in double bed bedroom Salt and pepper Broom Mini hoover Cooking trays Pots pans bowls Cheese grater Frying pan Board games under the television Patio table and chairs to seat 8 Kitchen table and 4 chairs Plus 3 stalls Hair dryer Clothes air dryer Kitchen roll Basically everything you could need was supplied! All in all a fantastic holiday and a lovely place to stay! Would definitely stay again!

  Hi Holly Thank you for the great comprehensive feedback, we appreciate your time. We’re so pleased you enjoyed Charlay’s and hope you get the chance to return in the future. Regards Sharon & Andrew Property Owner

  Reviewed by Holly5.0★Sep 2023

• "Exceptionally clean and well equipped caravan in a great location."

  Hi Michael Thank you for the great feedback we are so pleased you enjoyed Charlay’s and hope you get the chance to return in the future. Regards Sharon & Andrew Property Owner

  Reviewed by Michael5.0★Sep 2023

• "We had a wonderful holiday the lodge was amazing fully equipped with kitchenware nice bedding and towels, which was a bonus."

  I loved that you supplied dishwasher tablets, washing up liquid, tea and coffee. I would recommend the lodge to have a clothes airer to dry off towels and swimwear. Spacious decking area with comfy furniture which made it perfect for an evening drink after a day out. We will most certainly be returning!

  Hi Mark Thank you for the amazing feedback we are so pleased you enjoyed your stay, the finer touches we try to achieve and look forward to seeing you in the future. We have also taken on board the clothes airer suggestion. Regards Sharon & Andrew Property Owner

  Reviewed by Mark5.0★Aug 2023

• "We had a wonderful time at Charlays and would highly recommend this location."

  Lovely and quiet, set in beautiful surroundings. The lodge was outstanding and had lovely little touches that just set it above anything else that we've stayed at. Only 15 minutes from Gorleston beach which is must to visit. Thank you and hopefully we will have the opportunity to visit again.

  Hi John Thank you for the feedback it is really appreciated, and we are very pleased you enjoyed your stay at Charlay’s. Hope you are able to return in the future. Regards Sharon & Andrew Property Owner

  Reviewed by John5.0★Aug 2023

• "Everything was very good."

  Clean and tidy. there was everything that you need.we found boxes of games in a cupboard.that you could play if weather was bad . fortunately we had good weather and was able to get out every day.property is in a nice location.lots of places locally to visit

  Hi Terry Thank you for the feedback & review, we are pleased you enjoyed your stay Regards Sharon & Andrew Property Owner

  Reviewed by Terry4.7★Jul 2023

• "The hot water was VERY HOT and one of my party had a sore hand after using the hot tap for the first time, however once we realised it was so hot we took precautions."

  The property was super clean and owners had left shower gel, hot drinks package and cookies which was a nice surprise. Location quiet with nice restaurant on site and ideally situated to visit surrounding area. Would definitely visit again

  Hi Susan Thank you for the feedback - we’re sorry to hear about the water, previous renters didn’t mention so we will get someone to check the boiler settings to avoid this in future. Hope to see you in the future Sharon & Andrew Property Owner

  Reviewed by Susan4.7★Jun 2023

• "Had a wonderful time at Charlays."

  The caravan was spotless with complimentary towels, board games and even a welcome gift too! They really went above and beyond to make our stay perfect. Great location can’t wait to come back. Would highly recommend staying here.

  Thank you for the great feedback, we’re really pleased you enjoyed your stay Regards Property Owner

  Reviewed by Lauren5.0★Apr 2023

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