Bottom half shower glass dirty not been cleaned, wire grill in tray in oven ...
“Bottom half shower glass dirty not been cleaned, wire grill in tray in oven filthy with fat, top of microwave covered in food splashes, mirror in bathroom dirty, 2 bins outside near kitchen window I've Never seen bins so disgusting couldn't open kitchen window because flies, Sunday there family arrived 4 cars and then had to put up with kids shouting,screaming and quad bikes making right noise,then electricity pole only feet away from back door,I didn't use draws by bed but on leaving checked and found in top draw a packet women's pads we also had to descale kettle as loads scale in it, we went there for quiet rest after going through cancer treatment it proved place wasn't checked we ended up cleaning and buying new tray, it was first time we've used private holiday homes and after this won't be using again, for money I expect a clean place and if I'd known about electric pole so close wouldn't have gone there”
Thank you for your call today. As promised, here is the response to the feedback from Mrs Massey
Thank you for your comments, they are very out of character with the feedback that we receive from Customers
I am sorry to hear that you didn't enjoy your holiday with us.
As an owner, we want everyone to enjoy their holiday at The Annexe. We would have been only too happy to help you rectify the points you mentioned during your stay if we had been contacted
The electricity pylon has always been positioned in the same area & we are unable to move this.
Thank you for taking the time to complete this information
- Owner relations team