25 Saddlery Way

Rating
Sleeps 4
Bedrooms 2
Bathrooms 1
Pets No
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Features

Off road parking
Pub/shop < 1 mile
Dishwasher
Games Room
Broadband / WiFi

Reviews

18 Customer Review(s)

Mrs Parr
August 2020

“A lovely apartment in a perfect area to explore Chester.”

The cleanliness of the rooms was good on the whole however, sticky finger prints were noticeable on the outside of the fridge and on most of the kitchen cupboards. The kettle and water cooler in the fridge were both full of water, I would have expected these to be emptied and cleaned prior to new guests. Additionally, It stated toilet rolls were provided but there was only one for a family of four for five nights.

The cleanliness of the rooms was good on the whole however, sticky finger prints were noticeable on the outside of the fridge and on most of the kitchen cupboards. The kettle and water cooler in the fridge were both full of water, I would have expected these to be emptied and cleaned prior to new guests. Additionally, It stated toilet rolls were provided but there was only one for a family of four for five nights.

- Mrs Parr, August 2020
Mr Fidler September 2020

“The place was filthy when we arrived, it had not had a shallow clean never mind the deep clean as Sykes stated it should have.”

We complained about this and cleaners were sent in in and only did a quick job leaving dirt and dust around the whole place. We ended up buying our own cleaning materials and and cleaning it ourselves. Additionally, the property was badly maintained and many items in disrepair, which we also complained about. We were told that it was being looked into but we have had no feedback. We have written and sent photographs to several bodies about our complaint including our MP, Sykes, .BBC Watchdog and BBC Rip Off Britain. We ended up moving out earlier and having to pay for another property as we could stand it no longer. WE HOPE TO GET A REFUND

- Mr Fidler, September 2020
Mr Croucher July 2020

“The lady who looks after this apartment for the owners is so helpful and thougtful.”

She can be contacted with any queries and gets answers as soon as she is able to. Only suggestion is to remove mention of a games room from the listing until it is available again. Holidaying with 2 teenagers drew us to this apartment because of the games room. Lovely apartment and if ever looking to stay in this area again who happily consider staying here once more. Sykes recommended insurance seems to exclude refunds if cancellations need to be made to follow government advice re lockdown so would shop around in this area in the future.

- Mr Croucher, July 2020
Ms Litherland February 2020

“Great location easy to find and good walking distance to the City even with a two year old.”

Very clean and cosy. It was also a very safe environment for little ones. Ticked all the boxes.

- Ms Litherland, February 2020
Mr Wright July 2019

“Fantastic, beautuful, spacious accommodation.”

Great location by the racecourse, 5 min walk to the centre. Wound definately recommend and hope to be back

- Mr Wright, July 2019
Mr Mitchell July 2019

“Absolutely stunning apartment and all the little touches were beautiful sweets ...”

Absolutely stunning apartment and all the little touches were beautiful sweets for the children and something for the adults plus all facilities would recommend and book again

- Mr Mitchell, July 2019
Mrs Kerr June 2019

“It was lovely to have the fresh scones and sweets on arrival”

- Mrs Kerr, June 2019
Mr Monaghan May 2019

“Chester a beautiful city and 25 Saddlery way was a fantastic location to explore, it was spotlessly clean and very comfortable and relaxing for our weekend.”

Our welcome hamper was should a lovely touch and very welcome after our travelling, every detail was thought of and I cannot recommend this holiday apartment enough.

- Mr Monaghan, May 2019
Mrs Hill May 2019

“Would have been good to have better info on how to find the parking space, as ...”

Would have been good to have better info on how to find the parking space, as the spaces are not chronological or numbered in the same format Thanks for the wine and milk The apartment is nice and quiet and not too far to walk to the centre via various routes

- Mrs Hill, May 2019
Mr Thomas April 2019

“It was a really nice flat, not far from the city center.”

We will come back here.

- Mr Thomas, April 2019
Mr Cringle March 2019

“The property was very tidy and clean with all the required amenities.”

The staff were always friendly and helpful, and I must say the cleaning staff were fantastic each week. One of the best places I have stayed long term for a business trip.

- Mr Cringle, March 2019
Mr Scott December 2018

“The flat has excellent parking and is in walking distance of the city centre.”

- Mr Scott, December 2018
Mrs Wood November 2018

“This property is as described on the Sykes website, but previous clients' negative comments are all true ie.”

the bathroom is poorly ventilated, the heated towel rail doesn't work, the hot water runs out before evening (with no facility for boosting it) and that's just with two of us staying! Also, the flat is rather dark, the kitchen equipment for cooking full meals (eg. no casserole dishes and only 2 saucepans) is limited and storage space in the twin bedroom is poor. However, on the positive side the flat is warm (electric storage heaters work well once you get the hang of them), secure and quiet, the beds and sofa are very comfortable and it's in an excellent location for access to the city (you quickly get used to the trains passing by). The kitchen has plenty of crockery and cutlery, good dishwasher, microwave, fridge/freezer etc and towels/teacloth, toiletries, cleaning stuff are all provided. Overall, this flat is great as long as you're expecting some shortcomings.

- Mrs Wood, November 2018
Mr Martin October 2018

“Really good flat and location.”

Comfortable lounge, good kitchen, nice bedrooms. Bathroom needs a bit of a revamp-mould on grout and seals but OK to use. Could be a nice bathroom apart from this. Really enjoyed staying here-great for going into Chester and getting out of Chester to North Wales, Liverpool etc. Would use this flat again if we are back in Chester in the future.

- Mr Martin, October 2018
Mr Potts October 2018

“On a postive note, the flat is convenient for Chester and the race course and we enjoyed exploring the area.”

The main view from the flat is of the adjacent rail track, but this was not unduly intrusive. However there is no view of the racecouse from the second floor or below in these flats. However there are significant issues. The inability to control the heating of hot water is unacceptable. Two showers in the morning and all the hot water was used, impossible to use the bath due to lack of hot water. We had seen this is an ongoing issue from previous online reviews, but thought this would have been rectified. Extractor fan and heated towel rail do not work, leading to the internal bathroom being damp and inadequately ventilated. The cleaner should have been well aware that the extractor fan did not work. One wonders if the hot water and towel rail issues are the owners idea of cost saving, we would have been happy to pay slightly more to have adequate hot water and a towel rail that worked. Advertised as sleeping 4, visitors should be aware that half of the only wardrobe space in the flat is locked away by the owner and unavailable to the visitor. Additionally there is inadequate drawer space in both bedrooms. The flat is suitable for only two adults. Sykes advertise this as a four tick property and it is woefully lacking compared to the many other other self catering properties we have used. The windows in the flat are small and the flat is dark, with lighting needed even on very sunny days.

- Mr Potts, October 2018

I am sorry to hear you experienced maintenance issues during your stay at the cottage. We want you to have all advertised facilities on our website and we strive on having exceptional property standards in all Sykes properties. We will investigate the issues with the property owner to establish why our service has fell short on this occasion. Sykes owner relations
Mrs Hidson September 2018

“Great apartment in a very central location.”

Even though train line is by the apartment block noise is minimal.

- Mrs Hidson, September 2018
Ms Darke August 2018

“Prior to the holiday I sent a couple,of emails to Sykes.”

The replies I received were not helpful - in fact the flat was well equipped with plenty of pillows. On arrival the "hot" water was tepid, which quickly turned to cold. I telephoned the caretaker and was told that the hot water was provided by an Imersion heater which only operated between midnight and eight a.m. There was no way to override this so we had no hot water until the next morning. The caretaker had apparently had a similar phone call from the previous client. Consequentially my husband and I had to shower first thing them eek out the hot water so we had enough to wash up after dinner and have a wash before bed. I don't know how four people would manage in this flat. Storage was adequate in the first bedroom but practically non existent in the second - maybe adequate for two people but not four adults. There was a very large bag of drugs in the shoe store in the hall. I was quite alarmed when I found them, but found that they were for patients with diabetes. I left a note for the caretaker suggesting that they be removed before the next client arrived. The flat could have been cleaner, especially the bathroom where there was a lot of somebody else's hair. On the positive side the accommodation was well placed for trips into Chester and the surrounding countryside and parking excellent.

- Ms Darke, August 2018
Mr Merrilees July 2018

“Not having lived in an apartment block it was confusing working out where and how to operate the entrance code requirement.”

Once we sorted that out by finding someone to ask, every thing was fine. The apartment was very clean and modern with unusual storage space.

- Mr Merrilees, July 2018
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The property

This well-presented, second floor apartment sits close to Chester Racecourse and within easy walking distance of the city's well-appointed centre.

Its homely accommodation and convenient location make it perfect for that much-needed city break with your family or friends.

Take the stairs or the lift to this well-placed getaway; straight away youll be greeted by the delightful master bedroom featuring a king-size bed, fitted wardrobes and a wall-mounted TV, should you fancy a chilled morning in bed.

25 Saddlery Way's second bedroom boasts twin single beds, an ideal arrangement for children to come and stay.

When you're not out exploring what this stunning city has to offer, kick back in the homely open-plan living area.

A well-equipped, modern kitchen greets you as the layout sweeps over to a welcoming sitting area, benefiting from views across the railway line towards the racecourse where you may even spot some of the horses during racing season.

Before another day of exploring this ancient city begins, get yourself ready in the refreshing, white family bathroom offering a shower over a stunning corner bath.

Just a stone's throw from this lovely apartment, you can find Chester Racecourse, the River Dee and Chester Golf Club.

A short stroll will also bring you to the city centre where you will be spoilt for choice with places to shop, eat and drink from individual cafés to popular fine dining spots.

In the summer, take a cruise on the River Dee, wander around the Grosvenor Park or discover some Roman history at the Amphitheatre.

Nearby, you can head to the stunning coast of North Wales, or perhaps you fancy visiting the magnificent cities of Liverpool and Manchester.

A superb city apartment to be enjoyed all-year-round.

Summary

All second floor
Two bedrooms: 1 x king-size double, 1 x twin
Bathroom with a shower over bath, basin and WC
Open-plan living area with kitchen, dining area and sitting area.
Electric heating
Electric oven and hob, microwave, fridge/freezer, washer/dryer, dishwasher, TV with Freeview, DVD, WiFi, selection of books, games and DVDs, Fuel and power inc. in rent
Bed linen and towels inc. in rent
Off road parking for 1 car, public car park nearby (£4 for 24 hours)
Sorry, no pets and no smoking
Shop and pub 5 minute walk
Note: Lift available, suitable for those with limited mobility

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About the location

CHESTER

Liverpool 17 miles; Manchester 36 miles.

Chester has quite rightly been described as 'the jewel of the North-West of England'. Perhaps the most fascinating aspect of the city is that within a very small area there is evidence of every period of history - from the old walls and amphitheatre of Roman times, through medieval churches, Elizabethan timber-framed townhouses and Georgian terraces, to Victorian restorations and 21st century architecture. The city has much to offer the tourist, including excellent shopping in and around the famous Tudor 'Rows' and lovely walks along the Roman Walls, beside the River Dee and through the picturesque Grosvenor Park. Explore Chester's beautiful medieval cathedral, visit Chester Racecourse or spend a day at the world renowned Chester Zoo. Further afield, the stunning Welsh mountains and coastline, the quaint market towns and villages of Cheshire and the Wirral Peninsula with its first class golf courses, are all within easy touring distance, whilst frequent rail services make Liverpool, Manchester and the North Wales coast readily accessible.

Region Information

Anglesey Cottage Holidays

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

25 Saddlery Way

Chester, North Wales & Snowdonia (Ref. 971564)

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Features

Reviews

“A lovely apartment in a perfect area to explore Chester.”

“The place was filthy when we arrived, it had not had a shallow clean never mind the deep clean as Sykes stated it should have.”

“The lady who looks after this apartment for the owners is so helpful and thougtful.”

“Great location easy to find and good walking distance to the City even with a two year old.”

“Fantastic, beautuful, spacious accommodation.”

“Absolutely stunning apartment and all the little touches were beautiful sweets ...”

“It was lovely to have the fresh scones and sweets on arrival”

“Chester a beautiful city and 25 Saddlery way was a fantastic location to explore, it was spotlessly clean and very comfortable and relaxing for our weekend.”

“Would have been good to have better info on how to find the parking space, as ...”

“It was a really nice flat, not far from the city center.”

“The property was very tidy and clean with all the required amenities.”

“The flat has excellent parking and is in walking distance of the city centre.”

“This property is as described on the Sykes website, but previous clients' negative comments are all true ie.”

“Really good flat and location.”

“On a postive note, the flat is convenient for Chester and the race course and we enjoyed exploring the area.”

“Great apartment in a very central location.”

“Prior to the holiday I sent a couple,of emails to Sykes.”

“Not having lived in an apartment block it was confusing working out where and how to operate the entrance code requirement.”