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"Perfect stay in a lovely cottage."
Super friendly owner. Great spot and we appreciated the garden too. Really comfortable, cosy and well appointed cottage, conveniently located for for everything conwy has to offer.
Thank you for your great feedback, it is very much appreciated. We hope to see you again in the future.
Julian & Beverley
Property Owner
Reviewed by Simon5.0★Apr 2024
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"Could not fault this property."
A couple of minutes from all Amenities . Owner could not be more helpful. Any bookings at this property would not be disappointed .
Thank you so much for your kind feedback, Julian & Beverley
Property Owner
Reviewed by Karen5.0★Mar 2024
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"Excellent stay for our second visit to the property."
Julian the property owner lives 3 doors away and is always helpful to attend to any concerns.Previous feedback highlights access difficulties and parking restrictions.This is not true ,yes you need to reverse but there have been temporary property renovations in the street that are almost finished. Best parking for properties within the walls of Conwy.So don't dismiss out on the opportunity to visit this property based on previous feedback.
Thank you for your feedback, it was great to see you again and we hope to see you again the future
Property Owner
Reviewed by Trevor4.7★Mar 2024
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"This cottage is superb, spotlessly clean, complete with all mod cons."
As regards to being dog friendly beds, throws and bowls were all provided. Julian the owner who only lives a couple of doors away and is really helpful and even carried our cases in when we arrived. We certainly will be staying again and would reccomend to anyone.
Thank you so much for your feedback. It’s was lovely to meet you and we hope to see you again in the future.
Julian & Beverley
Property Owner
Reviewed by Donald5.0★Mar 2024
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"The parking is a nightmare!"
You have to reverse up a very tight road that is on a slight hill and then the space is only really big enough for a small car (like a fiat 500) not anything bigger. There is no way to do a u-turn on the road itself.
There was rubbish in the garden including panes of glass lent up against the wall.
The owner wasn't particularly helpful and left us waiting over 26 hours to move the glass, even though he lives a few doors down.
If you are looking for a secure garden for your dogs please don't think this is - there is a huge gap under the decking that small dogs can get under and the garden wall connected to next door is only a few feet high (which is easy for dogs who jump to get over). The pictures of the garden are completely misleading as this wall isn't shown.
There was also dog poo in the garden when we arrived. As we didn't take photos of this Sykes didn't believe us and any issues we had they sided with the owner.
We will never book with Sykes again and do not recommend this property in any way.
This is totally unfair feedback.
I met you on arrival and everything was fine. We only live four doors away and stated if you have any problems please just knock on. The next thing we got was a phone call from Sykes saying you had left.
The parking is excellent with it being the end house. I reverse up and there is plenty of room for my long wheelbase Vivaro van. It is one of the very rare good parking spaces within the castle walls.
There was definitely no dog mess in the garden as I personally picked up all the fallen leaves from the tree by hand prior to your arrival, and certainly no rubbish.
The pain of glass is a double glazed sealed unit and is very safe behind a screened off area. Which I have moved anyway.
The gap below the decking is around 3” as on all decking.
The wall is 4ft high on one side and can be seen on the kitchen photos.
We have people staying with dogs all the time and everyone always says how good and secure the garden is for their dogs.
You gave us no opportunity to rectify any of your concerns and just left asking Sykes for a refund.
We are a very dog friendly cottage and stay there ourselves. We have two small dogs and if it were unsafe we would know straight away and rectify it.
We take great pride in looking after our cottage and our guests staying there as our consistent good feedback shows.
Property Owner
Reviewed by Joan1.9★Nov 2023
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"Lovely cosy quirky property with the added bonus of parking!"
We dont have a dog but the property is extremely dog friendly. Fantastic location - all round comfortable enjoyable stay.
Reviewed by Elaine4.7★Nov 2023
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"Lovely, cosy, well equipped cottage."
In fabulous location. Super dog friendly. Would love to return.
Reviewed by Rachel5.0★Oct 2023
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"Excellent location, pet friendly and parking outside your own front door."
Perfect.
Reviewed by Katrina4.1★Oct 2023
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"After booking our Autumn Break inside the Walls of Conwy in North Wales we were really looking forward for our seven night stay in October 2023."
On arrival we found the cottage in Seaside Terrace with the side Entrance and Garden touching the actual stone wall. Inside the cottage was beautiful and although we had to reverse up Seaside Terrace to allow ourselves to easily drive to places outside of Conwy the location of Haven’s End is absolutely fabulous. It was superb to walk around the lovely streets, harbour and castle in Conwy with really nice independent shops, cafes and pubs. The other main highlights was driving about one mile to Morfa Beach to walk our dogs together with driving about 15 miles to the wonderful town of Betws-y-Coed and a few miles beyond to see fantastic views of Snowdonia Mountains. We also visited within minutes the seaside resorts of Llandudno, Rhos-on-Sea and Colwyn Bay.
Reviewed by Susan5.0★Oct 2023
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"We had a lovely stay after a very stressful time."
The owner’s compassion meant a lot to us both, and we definitely recommend staying here.
Reviewed by Lorraine5.0★Sep 2023
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"We had a fabulous stay here at Havens End."
Lovely cottage which was so central to the town of Conwy and all shops, bars and restaurants. We would definitely return so much so we are looking already for next year.
Thanks to the host Bev & Julian ....
Reviewed by Ian5.0★Sep 2023
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"Lovely cottage very clean and well kept ."
Comfortable bed . The kitchen had everything we needed to make a meal not that we’d did very often because we went out most nights for something to eat . You could not fault the location just a short walk and your on the Main Street . Will definitely be booking again
Reviewed by Paul4.1★Sep 2023
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"The cottage is in a perfect location and the parking is an added bonus."
We had a relaxing stay.
Reviewed by Michael4.4★Sep 2023
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"The cottage was just as it was shown in the brochure had everything we needed and the owner let us know he was only 4 doors down if we needed anything."
House was well stocked and the top floor had great views plus books and games. Garden was great for the dog and the decking was perfect for the excellent weather we had. I would definitely recommend the cottage. Positive for Conwy was onside Street parking but for a large car had to be careful parking took a 7/9 point turn.
Reviewed by Paul5.0★Sep 2023
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"The cottage it’s self was immaculate, well equipped and comfortable."
My only issue is there was no mention in Sykes information of the cottage being up two steep hills. This was a problem for me. I think this should be in your advert
Thank you for your great feedback, however, I feel the negative feedback for accuracy of our listing is unfair. Conwy Town is built on hills and these are unfortunately unavoidable when staying within the heart of the Castle walls.
Property Owner
Reviewed by Ann4.1★Jul 2023
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"Loved this cottage it was well equipped, very clean and comfortable, very dog friendly."
We enjoyed our stay with our fur baby Poulo.
The back garden was secure enough to enjoy sitting outside relaxing with our dog enjoying the sunshine and a few drinks.
The extra touches left by the owners such as Prosecco, biscuits, flowers and other little extras was an added treat.
Reviewed by Tracy5.0★May 2023
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"A perfectly placed cottage for exploring the town."
Very clean, comfortable and well equipped. The outside space is a lovely sun trap too. Will definitely return.
Reviewed by Carol5.0★May 2023
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"We had a lovely time in Conwy, the accommodation was perfect for us, close to pubs, beaches, castle."
Would highly recommend.
Reviewed by Annette5.0★Apr 2023
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"Lovely cosy cottage with everything you could need, & for my dog as well."
Courtyard garden ideal, location perfect. Upstairs sitting room ideal to sit & read, though there’s a tv as well. Owner very helpful, & on hand. Didn’t move the car till I left. Nice walks, dog friendly places to eat. Close to Bodnant gardens so visited the day I left. Would recommend & visit again.
Reviewed by Diane5.0★Mar 2023
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"Brilliant central location for Conwy, parking outside the house."
Comfortable cottage style house, nicely decorated with thoughtful touches.
Looking forward to returning for another break, thank-you Jackie x
Reviewed by Jacqueline4.7★Feb 2023
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"We had a great weekend, the cottage was absolutely amazing."
Excellent location, friendly owners.
Already recommended to family and friends.
We will definitely be going back.
Thank you for your lovely review. We’re really happy you enjoyed your stay and hope to see you back again in the future.
Julian & Bev x
Property Owner
Reviewed by Ross5.0★Jan 2023
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"Perfect location, ideally situated in easy walking distance of the harbour, town, castle and walks."
The dogs loved it and so did we.
The cottage was nice and warm and we especially liked the openly accepted dog friendliness of the place as we have 3 and one of them is a little princess lol.
Reviewed by Amanda4.7★Jan 2023
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"We had a fantastic New Years break at Havens End."
The cottage was nicely furnished, very cosy and in a great location. Everything that we could possibly need was provided and the welcome pack was a lovely touch. The garden was very secure for dogs. We loved relaxing in the snug and the views from the velux window are great, especially the castle at night. We all came home feeling fully recharged after our break. Thanks for a great stay! We will definitely be back.
Reviewed by Amanda5.0★Dec 2022
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"Lovely well kept , clean, cosy property."
Everything you would possibly need and more ,
Reviewed by Michael5.0★Nov 2022
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"Lovely cosy cottage and couldn't get a better location with a 1-2 min walk to the shops and pubs yet no noise at night!"
The castle wall runs alongside the property and so you can see the odd passers-by but you can also walk the castle wall yourself and see cottage from a different perspective! The cottage had everything you could possibly need and more including Alexa and hive heating, some welcome goodies, everything you might need for your pooch, tons of blankets amd towels, toilet roll, kitchen roll...... The view from the snug is incredible, especially to peep out of the velux window and see the castle lit up at night. The garden is very secure for dogs.
In response to other comments and reviews, yes there is a hint of dog on arrival however you are renting a property which is well equipped for a dog, it was not over powering and the owner has provided throws for the furniture and air fresheners. Dogs ARE ALLOWED upstairs and the guide book now reflects this.
Reviewed by Elizabeth4.7★Oct 2022
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"Really enjoyed staying at Havens End."
Furniture was comfortable also a well equipped kitchen, with a nice welcome pack, what was also nice, salt ,spices etc was provided.
Pleasant secure back garden.
I would recommend this cottage, reasonably priced and welcoming.
Reviewed by Susan4.1★Sep 2022
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"The property exceeded our expectations, it was extremely well equipped and was clean and tidy."
We loved here a job well done by the owner’s.
Reviewed by Peter5.0★Sep 2022
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"Unfortuntely the cottage is not welcoming when you enter as there is an overpowering "doggy" smell of which stayed the entire time we were there even with air freshers everywhere."
The living room was not liveable as the furniture was rather pongy. The upstairs loft area however was great and it meant we had somewhere clean and comfortable to spend in the evenings.
I am afriad this is the first time I have ever left a negative review!!!
Reviewed by David2.5★Sep 2022
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"Great location
Any issues addressed with kindness."
It's a beautiful house.
Reviewed by Niki4.1★Jul 2022
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"A charming little house."
Clean & comfortable and everything we needed was there. Minutes walk from the shops, pubs, castle & quay. Apart from when we first arrived, no issues parking.
Please note if taking dogs we only discovered on arrival you are asked not to let them upstairs and a stair gate is in place to deter them. This was not mentioned when booking.
Apart from this we would rebook this property.
Hi thank you for your feedback. Dogs ARE allowed upstairs. I can only assume you have misread it in the welcome pack or we have worded it incorrectly. Very sorry about this, we will delete it from our welcome pack to avoid any further confusion. The stair gates are for child safety and for people who prefer their dogs to sleep downstairs.
Thank you again
Julian & Beverley
Property Owner
Reviewed by Kerrie4.4★Jul 2022
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"Never been to North Wales before and loved staying in your cottage in Conwy."
So central and will definitely want to return. Thank you.
Reviewed by Yvonne5.0★Jun 2022
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"Lovely little cottage in a great location."
We had a tiny issue that was resolved immediately. Extremely happy holiday!!
Reviewed by Deborah5.0★May 2022
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"Cottage is in a good position very close to all amenities."
Has everything you need. As others have said parking is a 'challenge' but managed to get a pickup parked up no problem.
Reviewed by Kevin5.0★Apr 2022
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"Excellent cottage, had everything you could possibly need, amazing location, few minutes walk from restaurants and shops."
The only thing I would say is, is the parking is tight, especially if the street is full of cars.
Reviewed by Donna4.4★Apr 2022
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"Nice cottage, had everything we needed, including treats, balls and throws for the dogs."
Ideal position in Conwy. Thoroughly enjoyed our stay.
Reviewed by Julie3.8★Mar 2022
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"We were very impressed with the cottage."
It was so nice to arrive and find it warm and welcoming. There were some very nice touches, welcome pack and flowers on dining table. Also very much appreciated the throws being available to cover the sofa to protect it.
The cottage is well equipped , comfortable sofas, bed , nice fluffy towels
We were so impressed , we have rebooked.
Thank you .
Reviewed by Susan5.0★Mar 2022
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"Beautiful little cottage."
Close to all amenities. Helpful owners.
Reviewed by Karen4.7★Mar 2022
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"Lovely little cottage right in the heart of Conwy owners have left nothing to ..."
Lovely little cottage right in the heart of Conwy owners have left nothing to chance very well equipped read other reviews saying parking was tight so we went by train which was easy
Reviewed by Neil4.7★Feb 2022
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