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"Well appointed and comfortable apartment in a great location."
Thank you for your feedback.
Property Owner
Reviewed by Garry5.0★Feb 2024
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"Really enjoyed our stay."
Lovely view and everything was a short walk away. Only downsides were the allocated parking space for number 9 was occupied when we arrived (they left a couple of hours later). Also, the lady in number 10 was complaining loudly to someone about our arrival and the fact that we had a dog? (Even though we never saw her and the dog didn’t bark once).
Thank you for your feedback, the parking is allocated and we will raise this with the complex management firm. We are sorry to hear there was a complaint about your dog, we personally welcome pets in our apartment and there are no regulations within the complex which state no pets allowed. Again we will take this up with the complex management firm.
Property Owner
Reviewed by Graham4.7★Dec 2023
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"9 The Oakley's is perfect for us,in fact this was our 3 rd visit this year."
My husband is out most of the day as a volunteer on the railway and so I need to be somewhere close to town and bus routes. This is perfect, a stones throw from the high street but away from any traffic, near bus routes and coffee shops. Porthmadog has an Aldi, Lidl and Tesco so no shortage of places to shop.
We will be back in 2024.
Thank you for using our apartment for your visits and we appreciate your feedback.
Property Owner
Reviewed by Judith5.0★Dec 2023
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"Have stayed at many of the Oakley properties and find numer 9 to be just right."
My husband does voluntary work up here so I'm on my own during the day. Number 9 is nice and warm and cosy with a view over the harbour and mountains beyond. Very easy access to town and buses and several local walks. Very good value for money. Would definitely stay here again.
Thank you for your feedback and we are so pleased to hear you enjoyed your stay. Hope to see you again soon in the future.
Property Owner
Reviewed by Judith5.0★Oct 2023
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"As others have commented a simple adjustment to the bathroom sink waste would ensure a quicker flow of waste water."
I also forgot to leave a note pointing out that one downlighter bulb (nearest lounge door) had failed. Flat was well presented and clean and ideal for us as we'd decided not to bring our dog with us. I'd consider booking again but note that the property is for sale with a local estate agent which may mean any future booking got cancelled if a sale takes place.
Thank you for your feedback, we have asked housekeeping to take a look at the light. The property had been up for sale through the summer as an ongoing concern but we have decided to keep it. Glad to see you found the place comfy and clean and hope to see you again in the future.
Property Owner
Reviewed by Christopher4.7★Oct 2023
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"Premises was clean and very comfortable, with all the equipment necessary for a complete, successful stay."
Appreciated the secure private parking.
Thank you for your feedback, we are so pleased you enjoyed your stay.
Property Owner
Reviewed by Peter5.0★Sep 2023
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"We had a very comfortable stay at the Oakleys the apartment was in a lovely quiet complex but close to all amenities."
The apartment had everything you need for a self catering holiday Barney the dog especially loved sitting and looking out of the sitting room doors through the Juliette balcony. Loved the reclining suite def home from home for us thank you.
Thank you for your feedback, we are very pleased you enjoyed your stay and found the apartment comfortable and welcoming.
Property Owner
Reviewed by Christine5.0★Sep 2023
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"Lovely apartment everything you needed."
We found it a very relaxing apartment lovely sat on settee with doors open looking out to harbour, will book it again.
Thanks for the feedback. We are pleased you enjoyed your stay and hope to see you again soon.
Property Owner
Reviewed by Pamela5.0★Sep 2023
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"It was very nice had everything that was listed and that we needed."
television was a good size
Settee was first class
Beds were spot on.
the only downside was that the kitchen was a little cramped.
Thank you for your feedback, really pleased you enjoyed your stay here.
Property Owner
Reviewed by Allen5.0★Aug 2023
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"Excellent in all aspects"
Thanks for your feedback, really pleased you enjoyed your stay.
Property Owner
Reviewed by Mark5.0★Aug 2023
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"Lovely flat to stay in, we appreciated the milk and welsh cakes - thank you!"
Sofas were amazingly comfortable and the flat was equipped with everything we needed. Missed having facilities to play a DVD and thought the one toilet roll provided for the week was pushing it!
Thank you for your feedback and really pleased you enjoyed your stay. As the apartment is self catering, toilet rolls etc are normally supplied by the guests, however; we do supply one at arrival just so guests aren't caught short! Hope to see you here again soon.
Property Owner
Reviewed by Ruth4.1★Jul 2023
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"We absolutely loved our stay at the Oakleys, it was spotless, comfy and in a good location."
Great power shower, comfy bed and a well appointed kitchen. The recliners were such a treat after long days walking and climbing many castle staircases. Thank you!
Really pleased to to hear that you enjoyed your stay :)
Property Owner
Reviewed by Salli5.0★Jul 2023
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"Loved staying here!"
Wonderful view of the harbour from the lounge / kitchen.
The flat was beautifully equipped , clean , great shower and comfortable bedrooms . The kitchen / dinning rooms had everything you needed, and the couch even had 2 reclining chairs either end of it as did the separate armchair so you could sit with your legs outstretched while taking on the view outside! Parking provided which was great .
Regular emails before the stay meant we had clear instructions about key collection and also at the end what to do .Very comfortable indeed would highly recommend and go back again
Thank you for your feedback. It's really good to hear that you enjoyed your stay. We hope to see you again in the future.
Property Owner
Reviewed by Helena5.0★Jun 2023
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"This is the 3rd time we have stayed at No 9 The Oakley's and every time the apartment has always been clean and had everything we needed."
It is in a excellent position very close to the shops and harbour and you have a lovely view from the patio doors in the living room. All of the furniture was comfy especially the reclining settee. We would definitely stay here again.
Thank you so much for your feedback, it's really good to hear when people have enjoyed their stay. Hope to see yo again soon.
Property Owner
Reviewed by Kay5.0★May 2023
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"This was our second stay at No 9 (July 2022 being our first) and it did not disappoint."
The location at the top of the High Street is perfect, the secure parking a bonus, and the electrically operated reclining sofa and chair are the icing on the cake! There's plenty of room for two and you can just sit and look at the view towards the harbour. We were once again blessed with sunshine so we could enjoy long walks, the Ffestiniog Railway and a day out at Canaerfon Castle. The week passed too quickly but we intend to return in the future. We would thoroughly recommend this apartment for a relaxing break.
Thank you so much for your feedback, it's really nice to hear when customers have enjoyed their stay and the apartment too. Hopefully see you again in the future.
Property Owner
Reviewed by Peter5.0★May 2023
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"Neat and tidy apartment in a very convenient location."
Thank you for your feedback. Really pleased you enjoyed your stay and hope to see you again.
Property Owner
Reviewed by Julian5.0★Apr 2023
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"Lovely place."
Under floor heating took a while to warm the apartment up, but he does state that in guest information. Supplementary heating might be an option during the winter months for after arrival. Overall lovely apartment and superb location. Definitely would booked this place again.
Thank you for your feedback. We have just had a new boiler installed and the underfloor heating manifold replaced at the same time, the heating should perform better for future guests. Really pleased that you enjoyed your visit.
Property Owner
Reviewed by Maureen5.0★Dec 2022
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"This is lovely, very cosy apartment on the first floor of a gated, small complex of very nice apartments."
We have stayed in quite a few of the accommodations in The Oakleys and to be fair they are all of a high standard. They vary in size and price accordingly. This was ideal for the 2 of us and plenty big enough for 3 but the second bedroom may be a bit of a squash for 4.. Would highly recommend and would definately stay here again.
Thank you for your feedback, we are really pleased to hear that you were happy with the apartment and had an enjoyable stay, hope to see you again soon.
Property Owner
Reviewed by Judith5.0★Nov 2022
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"Lovely stay,apartment very clean,cannot wait to visit again."
Thank you for your feedback, I'm really pleased you enjoyed your visit.
Property Owner
Reviewed by Amanda & Graeme5.0★Nov 2022
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"A nice apartment but needs some TLC."
Lots of cracks appearing on the outside wall by the french windows, and the french windows foot panel has cracks. The bedroom windows overlook social housing and one garden is very unkept and has a free range very noisy cockrell.
Thank you for your feedback. The property is maintained by a management company and the whole exterior is to be renovated in the coming months. Sorry to hear you were not keen on the view from the bedroom, these houses are actually privately owned and the many times i have stayed i didn't find them a detrement to the location .
Property Owner
Reviewed by Terry3.1★Oct 2022
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"Lovely apartment, very clean & comfortable."
Good location.
Thank you for your feedback, we have tried to make it as homely as possible for guests. Glad you enjoyed your stay.
Property Owner
Reviewed by Peter5.0★Oct 2022
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"Great flat, very clean and well equipped ."
Thank you for your feedback, we have it cleaned thoroughly between each let. I am pleased you enjoyed it here.
Property Owner
Reviewed by Pauline5.0★Sep 2022
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"We have stayed in many self catering apartments in England and Wales and 9 The Oakleys is one of the best particularly for location and overall first class accommodation."
The electric reclining settee and chair were the icing on the cake. Off road secure parking is always a bonus. Out of all the apartments on this site, number 9 probably has one of the best outlooks. You can just leave the car and hop on a bus.... the stops are just minutes walk away. We would certainly have no hesitation in recommending this apartment. If I could make one observation which is not a criticism...i would move the clock from over the sink and replace it with a small strip light. The clock would be better either to the left of the double balcony doors or where the mirror is.
Overall a super break and We hope to return....still lots to see and do!
Thank you for your feedback, I'm really pleased you enjoyed your stay and also one of the reasons we chose this particular apartment was because of the outlook over the harbour and the views. I have a couple of days booked towards the end of the year and will have a look at the location the clock.
Property Owner
Reviewed by Peter5.0★Jul 2022
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"Lovely appartment, very clean with good parking."
Good cafes and restaurants/pubs nearby and lovely walks to go on with our dog.
We are so pleased to hear that you enjoyed your stay here. Thanks for your feedback.
Property Owner
Reviewed by Anthony5.0★May 2022
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"The flat was very comfortable and in an excellent location for all attractions and beautiful nearby beaches."
There was no dishwasher, as described in the instructions. The grouting round the bath was discoloured and a frosted window would have been better in the bathroom.
The WiFi code in the handbook needs updating. We found the hub behind the TV with the correct code.
No. 9 is one of the best positions in The Oakleys.
Thank you for your feedback. we take on board your comments regarding the grouting and will clean this up. I will also update the wifi code. Im pleased you enjoyed your stay.
Property Owner
Reviewed by S4.1★May 2022
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"Lovely apartment in a great spot ."
Very well presented with everything you need for a self catering holiday . I would definitely recommend this apartment and if I ever get the chance I would stay here again
Thank you for your feedback Lindsey, i am really pleased you enjoyed your stay here. Hopefully see you again.
Property Owner
Reviewed by Lindsey4.4★May 2022
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"9 The Oakleys was a clean and lovely apartment."
Situated right in the harbour, it is a good place to base yourself to see other parts of mid Wales.
Thank you for your feedback, we are pleased you enjoyed your visit.
Property Owner
Reviewed by Martin4.7★Apr 2022
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"Great property in an excellent central position of Porthmadog."
Very quiet with everything you require, plenty of room.
Thanks for your feedback Peter, much appreciated.
Property Owner
Reviewed by Peter5.0★Mar 2022
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"Excellent property and very well maintained."
Highly recommended.
Thanks for your feedback Lynn, greatly appreciated, glad you enjoyed your visit.
Property Owner
Reviewed by Lynn5.0★Mar 2022
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"What a great place."
The apartment was warm, cosy and welcoming. With views of the harbour and walking distance to the town of Porthmadog it was ideally situated for a few days away. We will definitely stay here again.
Elaine, we’re really pleased you enjoyed your stay, thank you for the feedback.
Property Owner
Reviewed by Elaine5.0★Feb 2022
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"A lovely apartment ideally situated."
Comfortable as in furniture & Beds.All amenities in kitchen for cooking.Safe secure parking.Cold on arrival could have done with heating left on low as stated it takes while to heat up but eventually very cosy.Recommend this apartment & would go back.Chris Wood west Midlands
Thank you for your feedback Chris. Normally the heating is left at whatever temperature the last occupants have left it at. I will ask house keeping if they can ensure its tuned up for future lets.
Property Owner
Reviewed by Christopher5.0★Feb 2022
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"First problem was of our own mistake of using the wrong key box,its clear in the instructions its next to no 9 door,caretaker kindly helped but as with previous tenant the key fob for electric gates did not work,caretaker returned and supplied us with his newer fob which worked fine for the stay."
Top marks to the caretaker
What didn't work though was the hot water,caretaker came next day and reported it to the owner who said he was travelling down with an enginer to fix it,later the same day we had a message telling us it was now sorted.
Unfortunately it was still the same would run hot in the sink for under a minute the run cold so having a shower or bath was hopeless.We informed the owner so hopefully the next tenants will have constant running hot water.We used the Leisure centre facilities for showers!
Thanks for your feedback, we take it on board. Id like to respond to the first comment, there has never been an issue with the electric gate key fob, however; it was looking a little worn and we have replaced it with a new one.
When we received a complaint about the hot water, we had a qualified heating engineer there within 2 hours who reported no problems, we also personally drove over to wales to make sure you were happy. The second time we were contacted about the hot water was towards the end of your stay, along with a request not to send anyone over whilst you were there, otherwise we would have had another heating engineer there immediately.
To ensure future customers have an enjoyable visit and that the com bi boiler runs perfectly, we have now changed all major components regardless, Heat Ex-changer, Diverter valve, Manifold, outlet pipe and so on.
Property Owner
Reviewed by John2.5★Jan 2022
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