“The picture is very deceiving as you actually don't see the front of the house unless you ask if you can photograph it, you actually use the servant's entrance around the side off a courtyard (still nice).”
That said the flat is lovely and clean and up three flights of stairs , no lift so if you are not good on your feet don't book this. I found the bed horrible and uncomfortable but what I don't like someone else will like. The internet is terrible keeps dropping out , really annoying while trying to relax and watch a film in the evening, for this day and age it shouldn't be as poor as it was. I sound like a proper miserable sod but they were my gripes and I would return there again. The flat is ...
That said the flat is lovely and clean and up three flights of stairs , no lift so if you are not good on your feet don't book this. I found the bed horrible and uncomfortable but what I don't like someone else will like. The internet is terrible keeps dropping out , really annoying while trying to relax and watch a film in the evening, for this day and age it shouldn't be as poor as it was. I sound like a proper miserable sod but they were my gripes and I would return there again. The flat is set in an estate with other rented flats we actually didn't see anyone and it is so quiet and peaceful you can't help but relax. Some lovely walks around the estate and a great base to go and visit the many attractions.
- Mr Cleminson, August 2019
I am so pleased that you had a relaxing time during your stay and that you found the apartment clean and tidy and enjoyed the peaceful surroundings. What a great shame that you did not let us know you had some issues whilst you were here so that we could have helped sort them out. The information folder in the apartment explains that there is a tumble dryer and clothes horse available for our guests in the boot room. I am concerned to hear that you had a problem with the internet. We have very good reception and internet speed here and this has not been a problem before or since your stay. We run several properties here as well as a large business that relies on good internet access. I can only imagine that something strange happened and perhaps the system needed rebooting. Cooks Flat is located in the main house as per the picture, however, it is on the other side from the main entrance and looks out over the formal gardens. As you note we are very happy for guests to have a look at the front of the house if they wish to during their stay. The entrance for all our holiday rentals is located by the Estate Office, this is made clear in the arrival instructions so I am only sorry it came as a surprise to you, although it is good to hear that you still found this entrance nice. There is no lift and there are some stairs up to the apartment but this is clear in the description. It is most unfortunate that you found the bed uncomfortable which, you are right, others have found very comfortable!
- Sykes owner relations