Shadowfax

6 Customer Reviews

• "The cottage was in a great location but unfortunately the cleaning standards were very low."

  The kitchen area was particularly dirty, the shelves in the fridge were very dirty. We also weren't able to put anything in the icebox because it was fully frosted over. The oven had hairs inside and wasn't cleaned at all with greasy shelves, old splashes of food on the tiles, kettle and the microwave. There was also lots of old crumbs on the worktop and a horrible smell of mold inside the cupboards. Downstairs loo not cleaned with pee stains and hair. There was human and pet hair was all over the place especially on the sofas and beds. Mold on the walls in the bathroom and around bathtub and very thin bath towels. The front of the house, wasn't also up to standards there was a lot of weeds and overall was quite overgrown. In addition to this there were steps leading up to the house with a loose slate slab which was quite the hazard especially in wet weather or while walking up and down. The Property looks like it gets quite a few bad reviews as there were torn off pages in the Visitors Book.

  Reviewed by SebastianAug 2023

• "We had a lovely time in north Wales for a week."

  The cottage is located in ideal place. Our aim for this holiday was to climb Snowdon. Only short drive to the parking, so easy to come back afterwards. Also we visited several places such as Anglesey to Porthmadog and Betws-y-Coed, those places are within 1 hour! Great view from front window if sky is clear. There are basic essentials provided in this cottage. About 15 mins drive to get major big supermarket or 5 mins to get local shop. Some games are in living room and TV to connect Netflix. We totally relaxed at night time. Thank you very much.

  Reviewed by NaomiJul 2023

• "Very nice property but could do with some rail and clothes hangers."

  I had some tops with me that would become unwearable if kept in a drawer. The towels were very small and thin. I had brought my own as this is often the case but if towels are provided it would be nice if they were a bigger size and thicker.

  Reviewed by AnneMay 2023

• "A lovely clean, tidy cottage with really great facilities."

  The cottage was comfortable and welcoming. We loved the attention to detail in every room. The lighting, the choice of bedding, the kitchen wear and sofas were particular stand outs. Great to have 2 toilets, the bath and shower was much appreciated after long days walking. The oven was another added bonus, perfect for putting a big family meal in to cook all at the same time. Would highly recommend this cottage for anyone wanting a quiet get away in a stunning location.

  Reviewed by TonyAug 2022

• "On entering the cottage we noticed a smell of dump."

  The kitchen had all facilities needed for self catering which was the only plus. The overall cleanliness wasnt great, the bedsheets and bedcovers had stains and there was a lot of human and dog hair on them. The bathroom mat had hair on it too. We decided to cut our holiday short as we were not feeling this was a good place for us to stay any longer, we did not feel comfortable or cozy.

  I am so very sorry you were not happy at Shadowfax. I am looking into the issues you have raised and finding out why things weren't up to standard. I would like to stress your experience seems to be an exception. Again, I am sorry for your unhappy experience in such an amazing location. Property Owner

  Reviewed by MonikaAug 2022

• "We really enjoyed our stay."

  The cottage was lovely (clean calm and peaceful) and a great place to relax and to visit our daughter and granddaughter who lives a few doors down the road. Thank you so much for accommodating us at short notice and we hope to return. (No shaver point apparently!)

  Reviewed by ClareMay 2022

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