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"The Coach House is a lovely property and an excellent choice for a large family gathering."
We stayed over Christmas and really appreciated the spacious ground floor, which made it easy for us to cook, eat, and spend time together. The cosy sofas by the fire were perfect for relaxing in the evenings, (Christmas decorations would have been a nice touch). The large selection of books and games was thoughtful and added to the homely feel. It’s in a great location and an easy walk to the shops and beach, we also found lots of beautiful walking paths nearby. However the property was sadly let down by attention to detail. There was not enough cutlery or equipment for 14 Guests and some of the quilts and mattress's are in need of updating. While extra cutlery was provided a few days after we arrived, the other concerns unfortunately weren’t addressed during our stay. It’s a real shame, as this is a great property with so much potential and is otherwise ideal for a large family group. With a few improvements, it could be truly outstanding.
Thank you for your lovely comments and feedback. We're sorry that some of your concerns were not dealt with during your stay, the house is fully managed by Sykes and we have discussed your concerns with them this morning. We do change the duvets and pillow cases on a regular basis and this has now been done since your stay. The housekeeper is responsible for ensuring there are 14 of everything with regards to cutlery, plates, glasses etc.. so this has also been highlighted as there are ample spares at the property. Once again, glad you enjoyed the property and if you decide to revisit then I'm sure you will find everything to your satisfaction.
Kind regards, Rob
Property Owner
Reviewed by Erica3.0★
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"Fabulous weeks stay amazing house and brilliant location."
Kitchen had everything you could need and more. Saw some people moaning about the wine glasses but I really liked them
Dear Jennifer,
Thank you for your lovely feedback and your comment regarding the wine glasses! We lost 14 one week as the original ones were too delicate for the majority of our guests:). We've now adopted a more robust style of glass that will hopefully be a little more resilient..
We look forward to welcoming you back at the Coach House.
Yours,
Rob and Laura
Property Owner
Reviewed by Jennifer5.0★
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"Once again a lovely holiday spent at the Coach House."
Noticed how clean it was.
Will be booking yet again for next year .
Hi Anne,
Lovely that you enjoyed the house and pleased to hear how clean it was. Look forward to welcoming you back. Rob and Laura :)
Property Owner
Reviewed by Anne5.0★
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"Lovely property - great location."
We felt the property could have been cleaned to a better standard for our arrival, but overall a really lovely property.
Pleased to see you enjoyed the house. Thank you for the feedback as it is always appreciated. I will have a word with the housekeeper regarding any areas that are not up to standard.
Kind regards,
R&L
Property Owner
Reviewed by B5.0★
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"Only problem we had with no hot water for first day was dealt with and sorted out as quick as was possible"
Dear Ron,
Thank you for the feedback and for being the plumbers assistant. I'm glad it was sorted quickly and appreciate your understanding. Also very pleased you had the great weather whilst in Abersoch.
Welcome back anytime.
Best regards,
Rob and Laura
Property Owner
Reviewed by Ron5.0★
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"Lovely house in great location."
After the 10 of us spending a lovely day on the beach and in the sea it was very disappointing that we had no hot water on that day particularly as we had dinner booked. Apart from that a little more attention to detail for such a lovely house, more than 1 loo roll per toilet, some shower gel, and more care to clean old cobwebs from corners, tops of curtains and lamp shades
Hi Paul,
We're pleased you enjoyed the house and location. Thank you for review and feedback. Just to confirm that we have had a word with the management team regarding the hot water and cobwebs.
Kind regards,
Rob
Property Owner
Reviewed by Paul4.0★
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"The shower in the en-suite has a really noisy drip so had to move to another bedroom."
.back door really bad squeak … fantasticly well equipped kitchen … great environment lovely house minor issues fab place
Hi Claire,
Thank you for your review. Sorry to hear about the shower as it was attended to and we were under the impression it had been filed. I'm pleased to say that the shower has now been replaced. We look forward to welcoming you back at The Coach House.
Kindest regards,
Rob and Laura
Property Owner
Reviewed by Claire5.0★
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"The water pressure in the bathroom at the bunk bed end was extremely low and no one could use the shower if anyone else was in the house."
The shower in the main bedroom en-suite dripped constantly keeping us awake.
Hi Mark,
Thanks for the heads up regarding the shower. The shower has now been replaced and the water pressure checked.
Kind regards,
Rob and Laura
Property Owner
Reviewed by Mark5.0★
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"We all loved our stay at the coach house and it was perfect for our family group."
The location is so close to beach, shops and restaurants but yet beautifully private. In the end there were only 9 of us not the 12 I originally booked so there was plenty of room.
A private chef came in for my birthday and completed the perfection.
Dear Deborah,
A belated Happy Birthday! So pleased to hear you loved your stay at The Coach House! I'd love to have the details of the private chef that cooked at the house?
We look forward to welcoming you back sometime soon.
Kindest regards,
Rob and Laura
Property Owner
Reviewed by Deborah5.0★
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"The property looked fresh and clean."
A new dishwasher had replaced the old one.
The cloakroom light didn’t work and the bbq was so rusty and dirty we couldn’t use it. These problems were reported and I felt they were dealt with.
We are hoping to return next year and this will be our 6th visit to the Coach House .
Dear Anne,
Thank you for the feedback and highlighting any problems during your stay. It is always helpful to receive feedback to ensure we can keep up with our regular maintenance program. The sensor light in the downstairs WC has now been fixed and the cleanliness of the BBQ has been highlighted to the Housekeeping Team. The BBQ will be replaced at the end of the season ready for next.
We look forward to receiving you as a guest next year.
Kindest regards,
Rob and Laura
Property Owner
Reviewed by Anne4.0★
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"We all had a lovely stay in the Coach House."
It meets multi generational needs. Very close to the beach so handy for dog walking, and walking distance to all the shops and restaurants. Any small niggles dealt with by the agents, no direct contact details for the owners.
Hi Diane,
Thank you for the lovely feedback. The property is fully managed by Menai/Sykes as we feel they are best equipped to deal with any immediate matters that occur during a stay.
Kind regards,
Rob
Property Owner
Reviewed by Diana5.0★
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"Excellent stay at The Coach House, beautiful property located in a prime location and had everything we needed to accommodate our large family."
Will definitely be returning!
Hi Rachel,
Lovely to hear you enjoyed your stay at the Coach House. We look forward to welcoming you back. Kind regards, Rob and Laura
Property Owner
Reviewed by Rachel5.0★
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"Absolutely amazing home."
Only a few small criticisms.
We were unable to find the wifi password or router anywhere so were without Wifi for the weekend.
The blind in the children's room wasn't attached to the wall properly so when we tried to close it for the evening it came loose and we were unable to open it for the remainder of the stay.
There was no wood left for the fire, and minimal toilet roll.
Other than the above, we loved everything, Will definitely be back! Thank you
Dear Becky,
Pleased to hear you loved the house. We really appreciate the feedback. I'll check on the wifi password as it has always been in the welcome folder. Please don't hesitate to contact Menai as the house is fully managed and they could have contacted myself if there was any questions. I will have a word with the Housekeeper about the toilet roll and will task the maintenance team to investigate/fix the blind in the bunk room.
Thanks again and look forward to welcoming you back to The Coach House.
Kind regards,
Rob and Laura
Property Owner
Reviewed by Becky4.0★
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"A really great house with good kitchen kit."
The outdoor hot water shower is absolutely brilliant. There is plenty of parking space. Great location for the beach and right in town. Bright 'beach house' decor is practical and clean. The dining table is a very good size.
Dear Blair,
Thank you for your kind feedback. Glad you enjoyed the house and the shower!
Kindest regards,
Rob and Laura
Property Owner
Reviewed by Blair5.0★
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"Very comfortable and spacious holiday home."
Like last year there was no patio sun brolly. We had to ask for one last year and it arrived after 2-3 days. This year we didn’t bother. We’ve booked for next year so would love it if a brolly could be provided as shown in the pictures on your site.
Hi Anne,
I'm very sorry to learn about the sun brolly as I've checked with the housekeeper and she's informed me that it was in the Housekeeper's cupboard! I'll make sure it is available next time and please don't hesitate to contact the management company if something is missing as the house is fully managed.
We look forward to welcoming you at The Coach House (with a brolly) next year.
Kindest regards,
Rob and Laura
Property Owner
Reviewed by Anne4.0★
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"Although we were very happy with the house, we all felt that wardrobes would have made the house perfect."
We also had an issue with a window blind, but the maintenance man came promptly to see it, although there was little he could do due to the blind fitting.
I also had to contact Skyes cottages because the bins hadn’t been emptied, but the was soon resolved.
Dear Ronald, We're pleased that you were happy with your stay at the Coach House and that any issues were promptly rectified by Sykes. We always welcome feedback regarding the house and endeavour to find a happy medium to suit all guests' needs. We look forward to welcoming you back in future years. Yours, Rob and Laura
Property Owner
Reviewed by Ronald5.0★
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"The Coach House is an absolutely wonderful property - we loved everything about it, and the whole family enjoyed the experience."
The proximity to the High Street meant that my elderly in-laws could have their independence for a wander, and the proximity to the beach meant that I could get to see the sunrise within 5 minutes of getting out of bed! My only 'not so positive' comment would be the instructions around cleaning - there is an inference that the guests are expected to clean the house (I wonder whether this is a throw back to Covid) as the cleaner will only do a 'light clean'; whilst I always leave a holiday property tidy (emptying bins and stripping beds, wiping down the kitchen worktops), it did sound like I was supposed to do a 'thorough' clean ... which I do consider comes as part of the cost of the holiday. It may just need a tweak to the wording ... or may be I'm being too sensitive! We loved it, and if we ever win the lottery, we'll be putting in an offer to buy it!
Hi Nina,
We're really glad you enjoyed your stay at The Coach House. I will take your comments on board regarding the cleaning as the house is professionally cleaned between stays. It may be as you mention that there was an alteration during Covid that has not been amended since.
Thanks again and we look forward to welcoming you again on holiday or handing over the keys when you win the lottery:)
Kindest regards,
R&L
Property Owner
Reviewed by Nina5.0★
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"Amazing time at The Coach House, perfect for a family event."
. house bright, spacious and beautifully presented. Will definitely be back 5*
Thanks Justine, so glad you enjoyed your time at The Coach House.
Rob and Laura:)
Property Owner
Reviewed by Justine5.0★
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"Overall very happy with our stay, the house & fittings were mostly very good especially the equipment & facilities in the kitchen, great for our large family."
We appreciated the kind gesture of fizz & cake etc, many thanks! However, on arrival we were very disappointed to see the grass so long, it obviously hadn’t been cut for several weeks. The outside shower was flooded & blocked by leaves, definitely hadn’t been checked for some time. This would have been useful to clean sandy boots etc after our beach trips. (Thank you for organising the cleanup of this area the day before we left) The windows are in need of a good clean & these issues spoiled our first impressions of the house. Inside - It was disappointing to see a broken blind in one of the bathrooms & the toilet seat in the main en-suite was worn with bare wood & we felt it unhygienic. It would also be useful to have a mirror in the master bedroom for hair drying. The other bedrooms were well fitted. We were very happy with the overall comfort of the house & the location was excellent. We enjoyed a lovely week in the house & in Abersoch. All of the above concerns were shared with Sykes Cottages office on Monday morning. Emma was very helpful & noted our comments- thank you.
Dear Guest,
We are pleased that you were happy with your stay at The Coach House. We always appreciate feedback as it enables ourselves as owners to address any management issues. Please be assured that the house is now fully managed by Menai and that all your comments have been discussed in detail with the management team. Rest assured, there is a new contract in place to deal with the outside areas and there is mirror in the master bedroom for hair drying. We look forward to welcoming you back to The Coach House as a valued guest.
Best regards,
R&L
Property Owner
Reviewed by Michael4.0★
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"We had an amazing stay despite the weather, house was fabulous, the third house we have stayed in whilst holidaying in Abersoch."
By far the best & we have already booked for next year.
Very pleased you enjoyed the house and Abersoch and thank you for re-booking!
Property Owner
Reviewed by Wendy5.0★
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"We thoroughly enjoyed our long weekend at The Coach House ."
Fantastic property , well equipped & very comfortable. Everything we needed was there .Lots of games , jigsaws etc loved the upstairs seating area too .
Soon after we arrived we noticed a leak from the living room ceiling …but after a quick call to the office & visit from a plumber the problem was dealt with within the hour .
Great central location, lovely coastal walks to Ceiriad & Llanbedrog & we were very lucky with a rain free weekend .
Thankyou & I hope we will return .
Thank you for your lovely feedback and understanding regarding the leak. So pleased the rain held off and you enjoyed the house and Abersoch.
Yours, Rob and Laura
Property Owner
Reviewed by Sheelagh5.0★
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"You hope we enjoyed our stay at Coach House, you are the master of understatement, WOW!"
! & that does not do it justice, & you provided the good weather as requested. Thanks for the refund, & yes we will definitely be back. Once again thank you.
Mr Roberts
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"The whole family thoroughly enjoyed the holiday."
The house was perfect for us and in a fantastic location.
Mrs Done
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"Yet again we totally enjoyed our family stay at the Coach House."
...it is a wonderful venue and well equipped!!
Mrs Barnes
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"Fabulous home and facilities thankyou"
Guests
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"The location of the house was perfect for a big group with young children."
The housewas amazing, the kids loved the bunk beds and there was plenty of space for a large group. We would definitely return.
Zeena
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