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Biffins Berth

Whitby, North York Moors & Coast (Ref. 1837)

1 / 12
  • Biffins Berth - Whitby & North Yorkshire - 1837 - photo 1
  • Rating Icon/Rating/Sykes Icon/Rating/Sykes Icon/Rating/Sykes

  • Sleeps 4

  • Bedrooms 2

  • Bathrooms 1

  • Pets Yes

  • Miss Kiernan

    “I called the owner of the cottage to arrange key collection the day before.”

    I had a very pleasant conversation. Knowing Whitby very well we set off to the cottage from the main road that goes to Scarborough. At this point we found out that the road was closed for 3 months! What should have been less than a 5 minute journey turned into a 3 mile trip along country lanes. The owner never mentioned this significant problem with access to the cottage, saving us a lot of time and effort and inconvenience of a 6 mile round trip every time we went into Whitby! ...

    I had a very pleasant conversation. Knowing Whitby very well we set off to the cottage from the main road that goes to Scarborough. At this point we found out that the road was closed for 3 months! What should have been less than a 5 minute journey turned into a 3 mile trip along country lanes. The owner never mentioned this significant problem with access to the cottage, saving us a lot of time and effort and inconvenience of a 6 mile round trip every time we went into Whitby! On arrival the cottage did not meet expectations. I have used Sykes cottages for many years and always had beautiful accommodation. Not this time. The cottage was dirty, the kind of dirty where everything needs a proper clean. There was a horrible smell on entry, probably due to dirty carpets that had never been cleaned properly. The bathroom had no toilet roll and having gone all around the property, none had been left. There were no towels, once again not indicated in the booking advice! A;; other accommodation I have used has been spotless clean, even the dog friendly accommodation. There has always been loo roll, washing up liquid, and basic cleaning products; along with towels. In fact, in every accommodation I have stayed in we have had a little welcome pack with milk, tea, coffee and at times chocolates, wine, fresh bread, bacon and eggs! I was very disappointed and angry on arrival because we had to get back in our car and drive the 3 miles back to Whitby to get essentials! I called customer service and they were excellent, working hard to resolve issues the owner. The owner was intent in getting into a tit for tat argument with me, which I refused given I was on holiday. The resolution being that we could pack up and leave immediately and have a full refund. This was at 3:35 pm in the afternoon, after we had eventually walked into Whitby and had a drink (we were on holiday)! This was not a solution and quite frankly the owner was intractable and did not deal with our complaint in a satisfactory manor. This was of no fault of Sykes Cottages that worked hard to get a better resolution. This is the only cottage in the past 4 years I would not return to. The quality of this cottage did not meet the excellent brand that Sykes Cottages promotes.

Features

  • Icon/Feature/Swimming Pool Swimming pool
  • Icon/Feature/Off-road parking Off road parking
  • Icon/Feature/Smoke-free Smoke-free
  • Icon/Feature/Garden or Patio Garden / Patio
  • Icon/Feature/Shop Pub/shop < 1 mile
  • Icon/Feature/Washing machine Washing machine
  • Icon/Feature/WiFi Broadband / WiFi
Facilities -
77/100
* Average score of 13 customer ratings

The property

Whitby 1 mile.

A cosy, modern, mid-terrace cottage situated near the banks of the River Esk, close to the historic fishing port of Whitby.

Overlooking the famous old railway viaduct, under which a steam train passes every day between March and October on its way to Whitby, this delightful property boasts comfortably furnished and tastefully decorated open plan living, with a small patio area outside and a large, enclosed, communal garden with children's play equipment.

Providing shared use of the indoor swimming pool and a slipway down to the river from the garden, Biffins Berth also makes an ideal base from which to enjoy the delights of Whitby and the many coastal villages nearby, such as beautiful Robin Hood's Bay and the popular seaside resort of Scarborough.

Explore the dramatic North York Moors, visit some of the many picturesque inland villages or take a ride on the famous steam railway.

Plenty to do for all the family!

Accuracy of the listing -
85/100
Value for money -
100/100
* Average score of 2 customer ratings

Accommodation

Two bedrooms: 1 x double, 1 x twin. Bathroom with Whirlpool bath, basin and WC. Open plan living area with small kitchen, dining area and sitting area with electric fire.

Comfort -
81/100
Cleanliness -
83/100
* Average score of 13 customer ratings

Amenities

  • Storage heaters with electric fire
  • Electric oven and hob, microwave, fridge, use of communal washing machines, TV, DVD, radio/CD, WiFi
  • Fuel and power inc. in rent
  • Bed linen inc. in rent
  • Shared use of communal heated indoor swimming pool (available 9am - 6pm seven days a week, beginning of Mar to end of Oct)
  • Off road parking for 1 car
  • Enclosed, communal garden with private patio with furniture and BBQ
  • Two well-behaved pets welcome
  • Sorry, no smoking
  • Shop and pub 1 mile
  • Note: Due to the proximity of the river, please ensure children are supervised at all times
  • Note: TV reception can be limited in this area
  • Note: Trains pass nearby between Mar and Oct and there may be some associated noise when outside the cottage
  • Please note: If you are looking to book within 48 hours of the start date of your holiday, you will need contact the office first to check property is ready

Calculate your drive time

About the location

WHITBY

Robin Hood's Bay 6 miles; Scarborough 19 miles; Pickering 20 miles; Guisborough 22 miles.

The ancient fishing port of Whitby lies at the mouth of the River Esk and is ideally situated for exploring this beautiful part of Yorkshire, with its superb coastline and close proximity to the spectacular North York Moors. Whitby is a charming and atmospheric town of winding streets and hidden alleys, with a picturesque harbour, safe sandy beaches and of course the Abbey, reached by the famous 199 steps.

Location -
88/100
* Average score of 2 customer ratings

Please note: If you are looking to book within 48 hours of the start date of your holiday, you will need contact the office first to check property is ready.

This property offers the following short breaks:

  • Winter
  • Off-season
  • Last minute
  • Christmas
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