“You advertised the accommodation as Welcoming Annexe cottage but when we arrived it was a ground floor flat in a large house with a bigger second floor flat above, our experience of renting holiday flats/ accommodation is not good therefore WE DO NOT RENT them.”
for your info an annex is a building attached to the main building not part of a house, your staff had visited the property to advise on fire precautions carbon detectors etc and should have seen the type of accommodation.
The layout and cleanliness was very good the bed very comfortable very impressed on arrival, a short walk to the sea front off road parking about twenty minutes walk to the center of Bridlington with its long sandy beach, plenty of places to eat out.
There were problems I noticed there were none recorded in the visitors book but the owners advised in the information book which was helpful to ring Tony if we experience any. We did the toilet seat was very unstable, the shower only produced hot water not adjustable only the showers pressure, even so I tried to have one then it went cold and unable to adjust, as a plumber who had installed one of the same type in my home this shower needed replacing. the extractor fan did not work in the bathroom and the window being locked caused towels etc to be damp.
When we stayed in and went to use the tin opener it was in a disgusting state and need of replacement, it makes me wonder if anyone checks between rentals, we check every room is as we found it before leaving.
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