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"My pup and I thoroughly enjoyed our stay at Foxglove Lodge."
Beautiful surroundings at Rushpool Hall and the lodge is superb with everything we needed for our stay. The location is great as it is within walking distance of the local beach and short drives away from other beaches along the coastline. Also close to all the shops. Would highly recommend.
Thank you for your lovely review, so pleased you enjoyed your stay and hopefully see you both again soon.
Property Owner
Reviewed by Lynn5.0★Mar 2024
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"A wonderful lodge in a lovely setting."
Excellent facilities overall. Sofa in the lounge was not comfortable. Internet did not work for the majority of the time. I would remove the internet as it was a joy to be away from technology. Would definitely book again.
Thank you for your feedback , the internet is supervised by our IT company but blips do occur - should have given us a ring and we could of chased them on it - but yes its nice to get away from it sometimes and properly relax.
Hopefully we will see you again.
Property Owner
Reviewed by Paul4.7★Sep 2023
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"Did not sleep well due to noise every night from the wedding reception."
...this was not advice might be the case in the advert on sykes website. The bed was not a double bed it was only a 3/4 at the most....and the bathroom could do with grab rails for disabled and people with mobility issues
Sorry you did not enjoy your weeks stay with us . We did not hear any complaints from you after the first night if you had contacted the number in the welcome pack or rang sykes the problem could have been dealt with - which is a shame as we could have moved you to a different lodge on the other side of the lodge park.
Beds are certainly doubles , the grab rails are not something we have ever been required/ suggested to fit but will consider with our maintenance team when we do appraisal during winter close down.
Property Owner
Reviewed by Marc3.1★Aug 2023
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"Tv was not working but maintenence men fixed it very quickly."
I wouldsay the settee was very uncomfortably and could do to be replaced . Otherwise we have been before and would return.
Reviewed by Margaret3.1★Jul 2023
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"Very comfortable and pleasant week spent in foxglove lodge"
Thank you for your kind review - and glad you found the lodge comfortable.
Property Owner
Reviewed by David4.7★Jun 2023
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"We had a great week,very clean and comfortable lodge."
Would definitely go back. Lovely town
Thank you for your kind review we are pleased you enjoyed your stay.
Property Owner
Reviewed by Susan4.4★May 2023
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"Perfect stay."
Friendly and clean with beautiful surroundings. It's got everything you would need. No complaints whatsoever
Thank you for your kind comments we appreciate it very much
Property Owner
Reviewed by Lynn5.0★Apr 2023
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"Location was amazing."
Lodge was clean and ample room for 2 people. All facilities available. One recommendation would be two new sofas as one there a bit uncomfortable.. and wifi could do to be better. Other than that I would congratulate the owners on a perfect site and accommodation...
I would go back if costs allowed...
We would recommend this location for a quiet peaceful holiday with plenty of places to visit close by.
We are so pleased you enjoyed your stay and hope you had a lovely day at the Wedding.
The wifi is monitered by our supplier however we do not have the option of fibre optic yet due to the rural location therefore speed maybe a little slower than you enjoy at home.
Property Owner
Reviewed by Alfonso4.7★Mar 2023
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"The site was very quiet and peaceful in a lovely area."
The lodge was clean and tidy and contained everything we needed. I would definitely recommend the lodge to friends and family.
Thank you for your lovely review we would love to welcome you back soon.
Property Owner
Reviewed by Annette4.7★Jul 2022
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"No complaints with the lodge, but it's not the best pace if you love peace and quiet, due to loud music from the wedding hotel next door."
Also, very severe speed bumps.
Reviewed by Ian4.4★Jul 2022
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"The lodge is exactly like the photos and its very comfortable."
The little welcome basket was a nice touch. Though, I saw many comments saying that they had a little necessities that you might forget, this is not the case. Make sure you bring coffee, sugar and tea with you. Other places I have stayed provided this as well as the standards such as salt pepper and oil.
Apart from that is was a nice place to stay, good location if you like walks too.
We are so pleased you enjoyed your stay.
Property Owner
Reviewed by Shannon4.4★May 2022
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"Very relaxing had everything you could possibly need spotlessly clean and welcome hamper was a lovely touch."
However we did fine the bed very uncomfortable leading to restless nights would benefit from mattress upgrade but top marks for everything else thanks
Reviewed by Fiona4.4★May 2022
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"This was a lovely property in a quiet and peaceful setting, everything we needed was provided and the welcome basket was a nice surprise."
We had a lovely stay.
Reviewed by Rosemary5.0★May 2022
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"Really lovely cottage equipped with everything you might need."
Sofa a little uncomfortable but other chairs available. Brilliant that pets are allowed. Lovely setting and only a few minutes from beautiful saltburn sea front, and also really close to marske, Redcar and even Whitby. Choice of supermarkets 5 mins away. Would stay again and would recommend.
Reviewed by Lindsey4.4★Oct 2021
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"Lovely lodges in beautiful setting of Rushpool Hotel and Spa."
Great base for lovely walks and days out.
Reviewed by Susan4.7★Oct 2021
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"Cottage nice area very nice plenty of lovely walks."
Facilities poor in kitchen crockery and cutlery not to standard freezer in fridge unusable.Sitting area appalling not a comfortable seat at all. Had to get camping chairs out of car.Not to the standard we are used to with you. If this had been our first holiday with Sykes it would have been the last . Mr Mrs Rutter.
Thank you for your feedback regarding Foxglove Lodge, feedback is extremely important to both owners and Sykes so we can maintain property standards. I am sorry there was areas to the property you didn’t enjoy. We have fed back these comments to the team to improve the areas pointed out. There is a main freezer in the utility room that you may have missed.
Property Owner
Reviewed by Robert2.2★Sep 2021
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"The beach ."
The supermarkets are within a 2 minute drive. The walking through the woods to the beach which takes about 45 minutes. Also there's a pub near the supermarkets that has a good menu and reasonably priced.
Reviewed by Richard5.0★Jul 2021
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"Foxglove Lodge is a very good place to stay it is very quite but not far from ..."
Foxglove Lodge is a very good place to stay it is very quite but not far from the resort of Saltburn a car journey of about ten minutes and within easy reach of all North Yorkshire countryside and and coastal towns
Reviewed by David5.0★Jun 2021
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"The setting of the Lodges was gorgeous - loved it - enough lodges to feel neighbourly but no sense of a 'holiday camp' - and lovely walks through woods to the town, if a bit steep for those with bad knees!"
Very close to supermarkets for stocking up, but not obtrusive. Really close to several beautiful beaches and also to the glorious moors. Only slight quibble was that the choice of TV channels was so limited - perhaps due to lack of signal - which would have been disastrous had the weather been bad - and indoor attractions so reduced due to covid.
Reviewed by Debbie4.7★Jun 2021
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"Really enjoyed our holiday here, our lodge was spotless and a lovely welcome pack waiting for us."
The staff were very friendly and helpful, " thank you Rob for sorting things out for us" Lovely setting and peaceful, met some lovely people on our stay. Thank you again for letting us stay. Janet and Gavin x
Reviewed by Janet5.0★May 2021
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"The cabin it's self was spotless very clean everything you need, the gift hamper was well appreciated a very nice gesture, lovely grounds had some nice walks and there is a load of wildlife."
I would highly recommend it,
Reviewed by Susan5.0★May 2021
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"Used Sykes several times now and have a future booking with you."
the places are always as expected. We use Sykes as most of your places are dog friendly. Friends have now booked with you off our recommendation as they too have a dog they wish to holiday with.
Many thanks as always,
Reviewed by Glenn5.0★Apr 2021
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"Venue one of the best we have had grounds wonderful good value for money can not find fault at all most enjoyable"
Reviewed by Jeffrey5.0★Nov 2019
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"Found the accomodation excellant."
Friendly and very helpful staff. Weather could have been better but thats England for you.
Reviewed by Wendy4.7★Sep 2019
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"The Lodge was spacious and equipped to a high standard with everything needed for an enjoyable stay."
The location is in the grounds of a 'Stately Home' Hotel, nice short walks around the grounds.
The nearest shopping and a pub restaurant is about 2 miles from the lodge. be aware that the local roads do not have pavements paths or lighting for safe walking.
A small negative is that the settee in the lounge has little support and TV does not receive BBC channels.
I am happy to recommend.
Reviewed by Dorothy4.7★Sep 2019
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"This cottage is ok unless your on the larger size."
The bed was small and uncomfortable for two people of the larger size, we didn’t get one night of good sleep. We ended up on the floor! The sofa was tiny and again uncomfortable, we took turns on it after sinking in it.
The bathroom smelt of mould every day. An extra good comfy seat is needed and a king size bed.
There was NO WiFi day or night.
We went down to buy a drink at the open bar but was refused unless there’s a wedding going on and your a guest. We left two days early to find a premier inn as my wife’s back was in a bad way.
Reviewed by Shaun2.5★Sep 2019
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"Lovely quiet place to stay."
Beautiful scenery. Only a couple minutes in car to beach.
Only think that could be better is mattress on bed in need of change left you with bad back every morning.
Reviewed by David4.7★Aug 2019
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"Great base for exploring the coast, Saltburn-by the sea has a lot to offer."
The grounds of Rushpool hall are good for dogs.
Reviewed by Michael4.7★Aug 2019
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"Our holiday rental was overall very good, however, a couple of things would have been an advantage."
Firstly there should have been a mirror in the bedroom, secondly the dining room would have been better as a second bedroom so me and my friend didn't have to share, it was obviously used as a bedroom at times because there was a fitted wardrobe already installed.
Reviewed by Carolyn5.0★Aug 2019
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"Rushpool Hall is set in beautiful grounds and woodlands, sadly it is completely let down by it's staff."
Due to unforeseen circumstances were we unable to check in on Friday 2nd August after 4.00pm. Out of courtesy I rang Rushpool to inform them that we would be late checking in and it would be early Saturday morning before we checked in. I was told at this point that this was perfectly fine.
However, when trying to collect the keys I was told by the receptionist that we couldn't check in until after 4.00pm. I originally thought the receptionist believed that our booking was from that day and not the previous day and I duly explained I had rung through earlier in the week and my booking stated check in was after 4.00pm Friday 2nd. She was absolutely adamant that I could not check in. I stated I had paid for the lodge from the day before so after a long journey I just wanted the keys. Again she refused and asked who I made the booking through. I explained that it was done through Skyes, at which point she demanded to see the booking confirmation e mail. This was on my phone in the car which I then had to walk back to and then return to reception.
At this point, there were other guests from a wedding party stood behind me and it was becoming highly embarrassing. When I questioned why I couldn't have keys she told me the lodge might not be ready in terms of housekeeping! Again, I explained I had booked and paid for the day before so it must be ready. She then told me to wait until 9.00am until housekeeping to check the state of the lodge. I refused and again asked for the keys. She then used her phone to apparently check with housekeeping but could not get a response.
Believe or not, she then proceeded to serve customers stood waiting behind me. They looked as incredulous as I did. Then, magically, she announced that in fact the lodge was ready after all and I could have the keys! She then asked me to fill a registration form in without a please or thank you.
The receptionist was obstructive, rude, uncaring, unsympathetic and had absolutely no customer service skills what so ever. The whole episode was highly embarrassing and very upsetting.
I have never, in either my professional or personal life been treated in such a disgusting way and for absolutely no reason at all.
Reviewed by Kurt3.4★Aug 2019
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"The pictures on web site were different to the lodge we were in."
Having said that it was very clean and everything we needed was there apart from a mirror in the bedroom which i needed to dry my hair so i had to buy a cheap one.
Reviewed by Barbara4.1★Jul 2019
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"We've just got back from staying in Foxglove Lodge, was very clean, set in ..."
We've just got back from staying in Foxglove Lodge, was very clean, set in lovely grounds, everything you needed in the lodge apart from a mirror to be able to sit or stand to look in to dry or tong your hair, there is 1 in the lovely shower room, but can't use electric appliances in there, but solved the prob by going out & buying a cheap 1,grounds are all well kept & was lovely to see the peacock strutting around, couldn't find the nature trail but our dog loved the woods too, bottle of wine & mini toiletries were a nice touch too,staff really friendly, all in all a lovely holiday & would highly recommend, already put pics on fb
Reviewed by Sheila3.8★Jul 2019
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"The lodge was as described we had a lovely week the weather was fantastic and the site was very peacefull but it was easy to get to all the towns etc we wanted to visit."
I would visit again.
Reviewed by William4.7★Jul 2019
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"A very private quiet location with gorgeous grounds to enjoy."
Reviewed by Jane5.0★Jun 2019
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"The reason we decided on 'Foxglove Lodge' was based on the write up provided."
Unfortunately it is inaccurate as it is listed as being one of seven lodges; there are in fact 12. The description reads ' set in an elevated position to take in the breathtaking views'. We had envisaged the lodge being on a hillside overlooking the sea to enjoy the 'breathtaking views' but the view we had was of the Lodges opposite; there is a large area of green in between but not what we expected. Also very misleading is that the 'footpath leads directly into...Saltburn' and 'public footpath to Saltburn'; this was the main reason we settled on this Lodge as we could leave the car behind. There is no footpath as we understand the bridge had been washed away and not replaced. Very disappointing! Also advertised is WiFi which is very 'hit and miss' and more off than on; this also affects the TV and Netflix and You Tube could not be connected. The Lodge itself is very nice and had everything we required and a bottle of wine was left to greet us which was a nice touch. A peaceful area and enjoyable stay marred by bad advertising.
Reviewed by Carol3.8★Jun 2019
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"Friendly staff and everything we needed in the lodge including a welcome bottle of wine and treats for the dog"
Reviewed by Loretta4.7★Jun 2019
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"Great log cabin very clean and comfortable staff very friendly can’t wait to go back"
Reviewed by Stephen5.0★May 2019
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"It is the most beautiful peacefull place we have ever been to."
Lodge was cosy and comfortable everything we needed.
Reviewed by Lynne5.0★Apr 2019
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