The Getaway

11 Customer Reviews

• "We had a comfortable stay."

  Our first morning we had no hot water , which after a couple of phone calls was sorted immediately and mended. I read the reviews on the apartment , and it mentioned one of the sofas was in bad condition, so l took a cover and it worked. I would not have sat on it without , as the bits of leather were very flakey. The double duvet in the room on it's own is very lumpy and very thin in places. Very well arranged, and everything you need for a comfortable stay. Apartment in a very good location.

  Reviewed by Elizabeth3.8★Oct 2023

• "Just a couple of negative points: The dark sofa is in a horrible condition, either cover it or replace it, it's very uncomfortable with the leather peeling."

  If you put a dishwasher in the kitchen you need to supply tablets for it. Lovely big shower, however it means the toilet space is very tight making it awkward. A few old cobwebs high up on walls & ceilings, it's a details thing!! All in all a fairly nice apartment.

  Reviewed by Gary3.8★Sep 2023

• "Negatives? ."

  . shame about the scaffolding but we do understand there is nothing the owners could do about this, we left windows open due to the heat and on returning found quite a mess on the window boards! Positives? .. Lots? The Getaway had everything we needed, clean, nice decor etc. great shower, wonderful location, our Labrador (Holly) loved the West Cliffs and walks from the door, and a nice short walk to the dog friendly pub (The White House) .... Thanks, Eric & Joan.

  Thanks you so much for the positive feedback and your understanding about the works. We can’t wait for the roof to be completed! Really glad you enjoyed the flat. Thanks again. Property Owner

  Reviewed by Eric4.7★Sep 2023

• "Terrible entrance to flat ."

  But inside flat was OK but so disappointed scaffolding up windows so dirty you can't see out I would not have booked if scaffolding was up work men working noise and banging which they can't help as there are doing there job, hall way they put plastic sheeting down a door away from us was getting used by them dirt feathers and poo everywhere a baby seagull flapping about so dirty .2 days before going home slipped on plastic sheeting of top stair down face of banister busted my noise and hurted my foot .my partner also was helping people with luggage up stair and down man with a walking aid no lift working it was like ridiculous I was so disappointed

  Reviewed by Joan2.5★Aug 2023

• "Beautiful property, very clean and everything you need for a home away from home."

  We enjoyed a very happy week at The Getaway and the location was just perfect to explore Whitby. Thank you so much!

  Thank you so much for your lovely feedback! Really pleased you enjoyed your stay. Property Owner

  Reviewed by Samantha5.0★Aug 2023

• "* Dishwasher was left full of dirty dishes * There was only 3 sheets of toilet roll left on the roll."

  No additional roles were left. * There was no view as scaffolding covered all windows - this was mentioned in the information, but said it would be gone by June 2023. * The beds were comfortable * The kitchen and bathroom were well maintained. * A fire alarm went off during our stay early morning. The building was evacuated, but we were told the alarm did not connect to the Fire Brigade. One of the guests had to ring then there was about a 15 minute wait for the Fire Brigade to turn up. There had been an issue in the cellar.

  Thank you for your feedback, and apologies that the dishwasher was full and there was no loo roll. I will look into this with the cleaning team. I will also update the website about the scaffolding as unfortunately the works have taken longer than expected. Once again thank you for taking the time to review. Property Owner

  Reviewed by Christine2.5★Aug 2023

• "The apartment stunk of cannabis was worse in the bathroom it was coming from ..."

  The apartment stunk of cannabis was worse in the bathroom it was coming from another apartment somewhere we didn’t get any sleep due to someone playing really loud music and this went on for 2 days from 10pm until 530am we was speaking to one of the builders who was repairing the roof and he said that a DJ lived in one of the ground floor apartments and this is where the music was coming from we would never ever stay here again

  Reviewed by Darren3.8★Jul 2023

• "Lovely location, everything was as listed in the advertisement."

  Clean and well appointed, we thoroughly enjoyed our long weekend in the Getaway, Whitby.

  Thank you for your lovely, positive feedback! Property Owner

  Reviewed by Paul4.4★Jul 2023

• "The property was spotlessly clean, thank you and thank you for the milk!"

  after a 4 hour drive a cuppa was needed. The apartment offered every comfort was within walking distance of the village. People were very friendly and we will definitely be returning.

  Thank you so much for your positive feedback. Really pleased to hear that you liked the flat! Property Owner

  Reviewed by Kevin5.0★Jun 2023

• "Great location."

  Everything we needed for a comfortable stay. Property description and images were accurate.

  Thank you for your lovely feedback, I’m so pleased you liked the flat and it was comfortable for you! Property Owner

  Reviewed by Sharon5.0★Mar 2023

• "Been before ."

  Will return

  Reviewed by Timothy5.0★Jul 2022

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