“There were many positives.”
Firstly, the property was really well appointed, small but big enough for two, with a comfy settee and bed. However, the property had not been cleaned thoroughly. Upstairs was ok apart from lots of dust on the skirting boards and the bin in the bathroom hadn't been emptied. There was a tea stain at the top of the banister which was very noticeable and the light switches were grubby, indicating that the touch points had not been sanitised. The fridge in the kitchen was not clean either inside or outside and indeed contained a butter dish with scrapings of butter still in it. The drawer in the washing machine was full of gunk and I had to clean it out as it would not perform properly. There was dried egg on one of the dishes, prompting me to clean all the dishes and cutlery and clean and sanitise the kitchen itself. I had to go out to buy some mugs as the ones provided were so badly stained.
There was only one dining chair provided, Tim, the manager said the previous occupant was 'large' and had broken it, however I note from other reviews that the chair had been rickety for some time. We were there for two weeks and were never given another chair, leaving one of us dining at the table and the other having to lean over the coffee table to eat. The carpet in the living room had the previous occupants toast crumbs, lumps of fluff etc. The Roman blinds caused endless stress and frustration and really need to go. The dining table was grubby so again, we had to scrub this and had to throw the cloth away when we had done so as it was so dirty. There is no information in the property about recycling, where to put the rubbish etc. so we ended up with bin bags in the small kitchen.
It is a real shame about the issues I have highlighted as the furnishings, settee, bed and kitchen items were very good and the flat is ideally placed. If the property was clean and the Roman blinds were replaced and a chair provided we would definitely stay again. Just really disappointed with the lack of cleanliness, especially given we are in the middle of a pandemic.
- Mrs Sharples, July 2020