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"We had a lovely stay in what is a beautiful property."
Very comfortable and very well stocked with everything you need and a Welcome pack that was much appreciated. Within a short walk of two pubs that serve lovely meals and a 10 minute walk to the beach. All in all a very good choice
Dear Ann
Many thanks for the time you took to provide the positive feedback. It’s does so much good for our business as we rely so much on keeping our guest happy! We would love to see you again next year! Regards Steve
Property Owner
Reviewed by Ann5.0★Apr 2025
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"On our arrival on Friday the 28th March everything appeared okay, however around 10:30pm that evening there was a dreadful smell of sewerage from one of the guest bedrooms."
As it was quite late and the likelihood of getting anyone to attend was minimal, the guest using that bedroom had an uncomfortable night’s sleep on the sofa in the lounge. I called the numbers provided the following morning to report this issue. I then had to follow this call up again later that day, as I had heard nothing back from Sykes. During a ‘third’ chasing call that day to Sykes, I was informed that our contract was not with Sykes but with the owner of the property, who had been contacted but apparently no response had been given at that time.
During that day, in the ‘welcome folder’ in the property I had found a number (seemingly a late addition written in biro) for the properties ‘handyman’. I called this number and left a message as to the issues we were having, as by now we had also discovered that patio doors to another of the guest bedrooms could not be locked and had been open all night. To his credit the maintenance man called me back within about 15minutes and said he would be on-site in further 15 minutes, which he was. It was discovered that the sewerage smell was down to a ‘trap’ in the shower waste of the bathroom to the bedroom in question which he re-fitted. We also managed to lock the patio doors but only by the maintenance man putting his full weight against the outside of the doors with me forcing the locking handle up internally. Subsequent to this we decided not to open these doors again.
This as you might guess didn’t put me in a great ‘frame of mind’ as I spent a lot of my first day making calls. Subsequently, following the issues that happened on our first evening and the security of the bedroom external doors, small things became more of an issue. These being;
The showers in two of the bedrooms could not be regulated for temperature, one of which was the shower I was using. This meant the temperature of the water was so hot it was only bearable for a really short period of time. Altering the temperature control ‘fully’ in either direction made no difference to the temperature. It suggested that the thermostat had gone on both shower fittings. The temperature would not have been ideal for young children.
The utilities in the kitchen are at best poor. The oven was filthy, the cooking utensils (saucepans etc.) had to be washed before they could be used as they were covered in a film of grease, the dishwasher didn’t have any salt. The freezer needed to be completely defrosted. The door to the balcony off the kitchen also looked to be suffering from the same problem as the one on the ground floor bedroom (i.e) once opened it was very difficult to close and secure. This was disappointing as it meant the balcony could not be used during our stay. There wasn’t a cooking knife that could cut anything, even after trying to sharpen them on a sharpener I managed to find in a drawer.
It all sounds like a real moan but the property for a week was approximately £2k, so I was expecting better things
On the upside this property is superbly located, very spacious with a contemporary feel. The bedrooms were also very comfortable but it needs a serious overhaul of the facilities.
Reviewed by Gary3.1★Mar 2025
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"This house was beautiful & perfect for our family."
The welcome basket was amazing & very thoughtful. Very well decorated & well equipped. We had a second fridge which was a god send for over the Christmas period. Very warm & Toastie. We would all rebook in a heartbeat. Thank you ❤❤
Dear Lynn
Many thanks for your kind comments. Please in the future if you visit and you are concerned about cleanliness contact the office and they will resend cleaners to ensure it meets your standards to 100%. We hope to see you again. Regards
Property Owner
Reviewed by Lynn4.7★Dec 2024
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"We had a brilliant week at the Hemmel in Beadnell."
The property definitely deserved five stars. Perfect in every way. We will certainly return in the future.
Dear Patricia
Many thanks for your kind comments and 5 star rating. We would be delighted to have you back anytime. Best Regards Steve
Property Owner
Reviewed by Patricia5.0★Aug 2024
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"We have just returned from a glorious week at The Hemmel."
A gorgeous house ideally located in Beadnell on the beautiful Northumberland coast. All creature comforts catered for to a very high standard. It was so lovely we have already booked for a fortnight next year.
Dear Andrew I am delighted that you enjoyed your stay so much that you have booked again for next year. We look forward to seeing you again in summer of 2025. Best Regards
Property Owner
Reviewed by Andrew5.0★Jul 2024
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"The house is beautiful."
Beds comfy. Kitchen well equipped. Lovely welcome package. Living area just gorgeous. Very tastefully decorated. Situated in Beadnell which is just so perfect with lovely places to eat 5 mins walk and 10 mins walk to beach. Plenty of outside seating. I would def stay again.
Dear Ciaran,
Many thanks for your kind words. I am delighted that you enjoyed your stay and would consider returning. I am sorry to hear that the property didn’t hit the 5 stars in relation to the cleaning. We as owners strive to have the property spotless via our cleaning contractors. Please in future if there are any concerns with the cleaning report it to the letting agent to could request the cleaners to return to ensure it’s to a perfect standard.
Property Owner
Reviewed by Ciaran4.7★Jul 2024
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"Lovely place, had a great time."
A couple of issues as follows, moved from main bedroom to twin room because lack of blind on top window meant too light in early morning, also the room never got warm, in fact it was cold.
Ensure bathroom in twin room worked fine but there was always an odour
Door from kitchen to balcony was difficult to lock the door needs adjustment
Dear Grant many thanks for your positive feedback. We note your comments and wanted to inform you that the blind in the main bedroom is operated via the remote control which is on the wall next to the bed. I will check and ensure the battery’s are not exhausted. We also provide an oil heated radiator in the main bedroom due to the radiators being the last on the heating circuit. We have noted that the door on the balcony had been stiff and since then have had it adjusted. We welcome the comments and hope you would consider The Hemmel again for future stays.
Property Owner
Reviewed by Grant4.7★May 2024
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"We had a great time staying at the Hemmel ."
The house was gorgeous and accommodated 10 of us perfectly.There was everything we needed , the house was well equipped and spacious.
The beach was just a short walk away as was the pub , The craster arms which we ate in a couple of time’s which offered great service and food ..
The location was great offering short drives to seahouses , Bamburgh and surrounding areas .
I would definitely love to return.
Dear Julie Many thanks for your kind words. We would love to welcome you back any time.
Property Owner
Reviewed by Julie5.0★Mar 2024
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"We loved The Hemmel
Big spacious house
Ideal for a family or large group ..."
We loved The Hemmel
Big spacious house
Ideal for a family or large group
Great to have off street parking and a private enclosed garden for dogs
Everything was top quality
Thank you
Dear Anne many thanks for your kind words. We are so pleased you enjoyed your stay and welcome you back in the future.
Property Owner
Reviewed by Anne5.0★Feb 2024
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"Amazing property."
10/10. The owners have put a lot of effort and thought into the property's finish right down to the coasters. It's very unique and with no cheap tack around. The bedrooms have a great finish and also showers. The kitchen is smartly finished with granite tops and a spare fridge for all the extras. The large drying room/laundry area was a dream, particularly with the many kids and guests staying. Huge kitchen table to take everyone for dinner. Comfy sofa in the evening to put your feet up in front of the log fire.
Great location with a short walk (2 mins) to a pub and a couple of restaurants with great food. There is a park for kids nearby, and the beach is within walking distance. We didn't use our car once until we left. I have already booked here again.
Reviewed by Simon5.0★Oct 2023
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"A lovely house, unusual in having the living area upstairs."
It is very convenient for the beach and Beadnell where there are several places to eat.
Very dog friendly.
Hi Dianne,
Thank you for your wonderful feedback. We’re delighted you enjoyed your stay at The Hemmel. We think it’s rather special too …
Property Owner
Reviewed by Dianne5.0★Sep 2023
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"Enjoyed our stay."
Would be useful to provide an optional sun shade for the outside balcony.
Reviewed by Keith4.4★Sep 2023
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"A beautiful very spacious cottage that created a brilliant weeks family holiday celebrating our 30th Anniversary."
Stunning views and perfect location. Thank you.
Thank you for your lovely feedback and we hope to welcome you back soon.
Property Owner
Reviewed by Richard5.0★Aug 2023
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"Beautiful house, very relaxing, just a few minutes stroll to the beach."
Pub and cafe just around the corner.
Mobile fish and chip bar on the village Green most nights.
Would highly recommend.
Thank you for your wonderful 100% score of The Hemmel. It’s hugely appreciated by all of us. We look forward to welcoming you back soon.
Property Owner
Reviewed by Janette5.0★Jun 2023
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"A fabulous cottage set in a lovely convenient location."
Both outside and inside the facilities were 10/10. Thank you for making our stay perfect. Only one thing that may help future guests choosing to stay with small children the option to have a stair gate for the inside stair case. But we can’t fault our experience. Thank you for making our celebratory weekend perfect.
Thank you for such wonderful feedback! Our family love The Hemmel too and we’re so thrilled that you enjoyed your stay.
We’ll look at options for a stair gate.
Property Owner
Reviewed by Helen5.0★May 2023
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"Fab house we all had a great stay just wished the garden was dog friendly and we ..."
Fab house we all had a great stay just wished the garden was dog friendly and we could have let him out
Everything we needed and more
Thank you sally reilly
Reviewed by Sally5.0★Apr 2023
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"Great family house in a perfect location."
We had a large family gathering and it worked for all ages. Very practical House with a safe garden>
Reviewed by Mark5.0★Apr 2023
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"Nothing but positive to feedback."
The house is lovely. We were 6 adults and 4 kids ranging from 11 to 16 and all had a fantastic time. Plus a dog!
The house is so well appointed, comfortable and spacious. The kitchen has everything you need to cook at home. While we weren't able to take advantage of the outside seating areas during our stay as the weather wasn't good enough, they looked lovely and would tempt us back for a 'summer' holiday. The location is great on the edge of the village but accessible for the beach, and great walks in both directions on the beach to Newton and up to Seahouses.
We had the most minor glitch when we arrived in that the two truckles weren't made up as the booking had been miscounted. The owner was there within 10 minutes and added to an already very generous welcome package :)
Back to my original comment, we couldn't fault a thing and hope we'll be able to stay again sometime in the future. Thank you for sharing your beautiful house.
Reviewed by Rachel5.0★Mar 2023
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"This house was unbelievable, I’d spent weeks looking for the right place for my 30th birthday."
Amazing location, every room decorated to perfection! It was warm and inviting and I will 100% be back!
Jan 2022
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"We wanted a large house for seven family members with good amenities and in a good location."
The Hemmel was just perfect. Beautifully furnished and very spacious.
Sep 2021
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"We cannot fault the property."
The layout was ideal for my family, six adults and four children between 13 and 5, with the 'upside down' layout being unusual, but perfect for us. The location was also perfect for us with the lovely beach being close - as was the children's play park. An added bonus was the countryside around the property with horses and Alpacas next door.
Mar 2019
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"We thoroughly enjoyed this beautiful property."
Our group of family and friends included ages one up to seventy years. A huge kitchen table was brilliant for family meals. Comfy beds and lots of bathrooms added to the feeling of luxury. Beadnell beach was an added bonus.
Sep 2018
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"Great holiday and a great place to stay."
Love the cow theme! Hope to come back again soon.
Jul 2018
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"First visit and won’t be the last."
Fantastic cottage, lovely village.
Jul 2018
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"Perfect location for families."
Property was in excellent condition and equipped to high standard.
Jul 2018
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"A very well presented and maintained house which has all you need to enjoy a relaxing holiday in Northumberland."
The arrangements work perfectly and we enjoyed sitting out on the terrace in the morning and evening and it is a real sun trap. The personal touches were great and the owner popped in to make sure we had all we needed for our holiday. We would certainly look to go back to The Hemmel in the future.
Jul 2018
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"The Hemmel is a lovely cottage in an excellent location."
A short walk to the Saltwater cafe and Craster Arms. Both are dog friendly! Spacious accommodation with lovely views.
May 2018
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"Beautiful cottage."
Excellent welcome pack. We had a call from the owner on the day we arrived to check if everything was ok. No complaints whatsoever.
May 2018
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"Stayed here for my 50th birthday with all my family."
Fantastic stay. Beautiful cottage very well thought out accommodation. Beadnell is just stunning and the beach is amazing. We will be back.
Apr 2018
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"Superb house, we totally loved our stay and so helpful with allowing us to locate a hot tub in grounds."
The welcome pack was a lovely touch. There wasn’t one thing that we didn’t enjoy and the house lived up to the expectations set or surpassed the expectations. Thank you and we would love to return again.
Mar 2018
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