“Newton House Apartment is in a good location for the Tissington trail and next to the Newton house hotel if you don’t want to drive to a restaurant.”
The apartment was not the one described on the Sykes Website but it is a recently refurbished ground floor apartment to an OK standard but lacking finishing touches like cleaning the paint splashes off the furniture and removing the excess grout on the shower tiles. What disappointed us was the cleanliness of the apartment especially the one shelf to store clothes was covered in dirt and dust. The Kitchen only has very basic supplies making cooking at the apartment difficult and we ended up eating out apart from breakfast. There is an oven but no oven gloves, trays or oven proof dishes making the oven pretty useless. There is a portable 2 ring induction hob but the saucepan supplied would not work on the induction hob. There is no chopping board, no cleaning cloths, no tea towels etc. There are no guidebooks and very little information about the apartment or surrounding area. This has the potential to be a good property but at the moment it is well below the standard we are used to with Sykes cottages.
Thank you for your feedback, I am very sorry to hear that you were unhappy with The Apartment here at Newton House. The Pictures on the website are of the actual Apartment, which is ground floor. We want all customers to enjoy their stay with us and always encourage guests to point out any issues that may arise during their stay so these can be rectified immediately!
I'm very sorry you felt that The Apartment was not sufficiently equipped; we have since checked the supplies provided and found many of these items you have mentioned in a kitchen cupboard; we will endeavour to make this more clear for our future guests.
With regards to the guides for the area, these are situated in the main Hotel which are available for everyone to take, however, we have now added a selection to the welcome pack.
Thanks again for your feedback, we hope you will stay with us again in the future!
Sykes owner relations
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