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"Lacks general maintenance and attention to small details that make all the difference."
Some dirty crockery in cupboards (put in dishwasher) , chipped glasses, stained towels, no matches or firelighters, lack of info on recycling bins, broken radiator control in bedroom, garden needs weeding/tidying (did do some weeding). Nothing major, just niggles. Cottage would be perfect if owner sorted above issues as in great location. Parking permit useful, thank you, as no room to park outside (drop off only) as would block residents access to their drive.
Have hired a lot of cottages from Sykes and not encountered any issues previously.
Hi Caroline
I’m very sorry you felt Mill Leat was not as you expected. It would have been helpful if you had called me at the time and I could had rectified any issues you may have had .
Many thanks
Property Owner
Reviewed by Caroline3.1★Sep 2024
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"We had a lovely stay at Mill Leat."
We felt the house was as described, it was clean and tidy and all fully functioning. It was a fantastic location for food, walks and generally being in the peaks. The parking worked really well with the pass and we found the owners responsive when we asked any questions. We would recommend staying at Mill Leat.
Reviewed by Georgie4.7★Jul 2024
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"Lovely little cottage great location and very comfortable."
Only little niggle courtyard and pots needed weeding sweeping and jet washing. All in all an enjoyable stay.
Sorry for the inconvenience , the gardener is coming next week he has been unable to come for the last couple of weeks
Many thanks
Property Owner
Reviewed by Maxine4.4★Jun 2024
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"Positives: excellent location, comfy bed and sofas
Negatives: poor standard of cleanliness:
The courtyard needed sweeping, door mat not down and there was no decent brush for us to clean it up."
There was previous tenant's food still in freezer.
There was debris under the sofas and floors felt sticky.
The drainage needs attention as the kitchen sink and shower tray were slow to drain.
This was our third stay but will be our last as the cottage does need some attention.
Reviewed by Susan1.6★Jun 2024
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"We have stayed at this cottage twice now and have really enjoyed every minute being there."
Clean & very cosy with everything you could need for a lovely holiday. It's so central to all the pubs ,restaurants, cafes and lovely walks. All the other places around Derbyshire are easy accessible from Castleton
Reviewed by Jan5.0★Jun 2024
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"We were disappointed - the cottage looked lovely on the photos and the courtyard looked really nice."
However, on arrival we found all the bins were overflowing (the photos don't show that the bins are in the courtyard next to the table and chairs). I know bins have to be there, but the photos did not reflect a true picture. The Courtyard could do with a tidy up. I did text the owner and they did get someone to empty one of the bins and take away all the bottles left by the previous people. The cottage is however in an excellent location and it is a quaint cottage with character. It just needs a tidy up and a bit of attention. We could smell bleach when we arrived, but the floors did not appear to be very clean. I tried to find a mop but there was just an old one which I didn't use. So I got on my hands and knees and washed the floor. The beds were comfy, but the bedding could do with replacing. The shower room is beautiful and that was clean and tidy. I just needed to feed this back as it is a lovely area to stay and Castleton is beautiful. I just wanted to arrive to what I saw on the photos.....
Reviewed by Karen2.5★May 2024
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"This was our 2nd visit here."
In a great location for local transport, walks etc. We took 2 dogs with us and the outside area was perfect. Very secure and with the sink to be able to wash them off in. Cottage had everything we needed, the wine left for us was appreciated. Lovely cosy living space.
Nice pub next door, with friendly staff, good food and atmosphere. Would recommend Dolly's, along the path, for breakfast.
Reviewed by L4.7★Mar 2024
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"Only draw back and our fault for not checking was only a downstairs loo"
Reviewed by Jennifer4.7★Jan 2024
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"Lovely very cosy and comfortable cottage in great location."
Very peaceful and quiet. Well stocked with crockery, cutlery etc. Excellent shower and comfy beds. Our only negative was it was very dusty under settees and main bed(discovered when retrieving the dogs ball and toys) but this did not detract from our stay and we would not hestitate to stay again.
Reviewed by Jonathan4.4★Jan 2024
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"A beautiful cosy cottage with everything you could possibly need catered for."
Lovely decorated for Xmas as well. Nice touches with Prosecco and chocolates. We wanted to book for next year but already booked which shows how popular this cottage is!
Reviewed by Salina5.0★Dec 2023
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"Beautiful little cottage, everything you need is provided and perfectly situated."
We were contacted on the day to say it was ready early which was great.
Cannot recommend it enough!
Reviewed by Craig5.0★Dec 2023
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"BEAUTIFUL COTTAGE."
COSY AND WARM. VERY PRETTY. BEEN MANY TIMES.
Reviewed by Christina5.0★Oct 2023
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"Beautiful little cottage,loved the courtyard ideal for the dog and grandchild, because you can lock the security gate."
Parking permit very useful. Cottage in a excellent location for all amenities.
Reviewed by Karen4.7★Oct 2023
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"Lovely cottage right in the centre of Castleton."
Warm and comfortable, and equipped with dishwasher, washer and dryer.
Nice courtyard with a table and chairs, and a stream running through...sadly too wet to sit out during our stay but would be perfect in the summer.
Cooked there a few times, hob and oven work well. Only thing id say is some oven gloves and a would be handy.
All in all a great stay and would definitely return.
Reviewed by David4.7★Oct 2023
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"Needs kitchen looking at new mattress or sheets that fit , bathroom needs ..."
Needs kitchen looking at new mattress or sheets that fit , bathroom needs looking at m, it is a lovely cottage just needs a few things doi g to it
Reviewed by M2.8★Sep 2023
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"The cottage and location were fantastic."
Loved seeing lots of people walking past and being so close to pubs, shops and amenities.
The equipment in the cottage was just what we needed especially the washing machine and tumble dryer. Everything was to a high standard.
I just think I was overly ambitious about having 4 adults and 2 dogs in a cottage that size while the weather was very rubbish. We needed more living space for us.
Reviewed by Helen5.0★Jul 2023
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"Lovely cottage in a beautiful location."
. It had everything you could possibly need for us and our dogs. Just one small point, the TV could do with an upgrade !
Reviewed by Rachelle5.0★Jun 2023
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"We had a lovely relaxing weekend in this lovely cottage situated in the beautiful village of Castleton."
Plenty of walking routes in the area and interesting places to visit. Places like Buxton or Bakewell within easy driving distance. We really enjoyed our break thank you.
Reviewed by Carol5.0★Apr 2023
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"This was a Christmas present for my parents and we certainly made the right choice."
Such a lovely little cottage in such a great location. My parents are 78 and still managed to climb mam tor despite the weather. My dad loved it so much he had I little cry as we left. Thanks so much
Reviewed by Josephine5.0★Mar 2023
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"Lovely clean cosy cottage with the added bonus of a courtyard garden and in the most perfect location."
We enjoyed the cottage and Castleton so much we booked next year's holiday whilst we were still there, can't wait to come back!
Reviewed by Karen4.7★Mar 2023
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"Great location,lovely cottage everything you need will definitely be back thanks for everything ."
Reviewed by Gary5.0★Jan 2023
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"Lovely comfortable cottage."
This is our third visit and we are returning next Christmas.
Reviewed by Alex5.0★Dec 2022
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"The house was wonderful, the description was spot on loved it’s location and the car park season ticket was most welcome."
Not sure it would fit 4 fully grown adults but for the 2 of us and one part time child( flying from Manchester after day one)and dog it was perfect.
Only negative it was missing washing up liquid bin bag and cleaning sponge but that was easy sorted via local shop. Would love to re visit
Many thanks for the use
Reviewed by Rebecca4.7★Nov 2022
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"Perfect location for our short 2 night walking break with the dogs."
The cottage was lovely clean and well kept, loved the decor and found the cottage very cosy. Although we didn’t use it, the parking permit for the Peak District it was a brilliant idea. Would most definitely book again and look forward to out next trip to Castleton.
Reviewed by Stuart4.4★Nov 2022
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"The property sits in a nice position in Castleton, close to the car park."
It was warm and cosy and had just enough equipment for our stay. A nice touch was the owner messaging us directly on Day 1 to check we had settled in and found everything we needed.
Reviewed by Ian4.7★Nov 2022
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"Lovely property."
Cosy, nicely decorated and everything you could need in a central location.
Nice to have outdoor space too. 2 large adults were a bit snug I the smaller bedroom but only a tiny drawback.
Reviewed by Nena4.7★Oct 2022
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"We felt at home straight away and the property was just as we expected ."
The bottle of Prosecco and milk were much appreciated .Thank you.
Justine the owner of this lovely cottage messaged us the day after we arrived to see if everything was ok. Which was a lovely touch .
There was no issue with the parking permit and parking in the car park opposite .
Was perfect for us.
Reviewed by Shirley4.7★Sep 2022
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"The outside space was fabulous with our dog & we spent early mornings & nights sitting outside."
Our fault we didn't realise the toilet was downstairs so that was a bit awkward in the night. The owner was so lovely & receptive when we rang her & the cottage is cosy, very clean & welcoming for dogs as well as people.
Reviewed by Susan4.7★Aug 2022
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"Romantic cosy cottage in a great location for beautiful walks and good pub food."
Reviewed by Laura5.0★Aug 2022
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"Characterful cottage in a lovely village."
Parking limited but pass provided for car park across the road so wasn't a problem. Cottage had everything we needed and was in a great location in Castleton. Lots of wonderful walks on the doorstep - maps and walking books are available from the Tourist Information office across the road. Stayed 4 nights with our dog. We ate out in the local pubs and Italian restaurant in the village (plenty of choice and all dog-friendly) so didn't need to drive anywhere. Great place to unwind!
Reviewed by Jane4.7★Aug 2022
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"Very enjoyable stay at Mill Leat Cottage, well equipped and comfortable."
Perfect location, parking with supplied permit in car park opposite, easy to off load outside property if needed.
I would recommend but only slight negative comments would be cleanliness, cobwebs from lamps and dead flies on surfaces (lounge and bedrooms). Soft furnishings look dated (throws and cushions). Outside area really needed a good sweep and store room with Tumble Dryer (vent full of fluff) could be more inviting, very messy.
Nothing would put us off visiting again but owner may want to address comments raised to improve visitors stay.
Hi Elaine
I’m so very sorry you were disappointed with any aspect of your stay at Mill Leat. Unfortunately at this time of year we are in full battle with spiders building webs as fast as we clean them down! It’s the time of year I’m afraid and they are particularly fond of old rural cottages. We strive to achieve a very high standard of cleanliness and the courtyard is swept weekly on changeover day. I apologise if you feel we didn’t meet the standard. I wish you would have let me know on arrival and we could have rectified any shortfall in your expectations. Many thanks Justine
Property Owner
Reviewed by Elaine3.4★Jul 2022
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"Having read the previous feedback I was very disappointed; the cottage was tired and in desperate need of painting in every room."
Having read that DVD's were available, we took a box set which we had been saving for ages to watch in the evening - There was no DVD player!
It also stated that there was a clothes airer available, again no sign of one, we had to dry clothes over the table and chairs in the courtyard - leaving us nowhere to sit.
Very expensive for what it is!
There is one redeeming feature - it is in a great location
Hi Gill
I’m so very sorry to hear you were disappointed with your stay. I wish you had raised any issues during your stay and I could have happily helped you. There is a clothes airer at the property stored where the tumble dryer is and the DVD player is built into the Tv. From time to time things get moved by guests. We take pride in helping to ensure that our guests enjoy their stay and had I known you had an issue I could have immediately addressed and resolved it for you.
Many thanks, Justine
Property Owner
Reviewed by Gill2.5★Jul 2022
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"Beautiful cottage, very comfortable, clean, really nice fixtures and fittings, lovely private, secure and secluded yard which the dogs loved."
One of the nicest cottages I've stayed in and will definitely book again. Could’t leave comments in the guest book as I didn't bring a pen and there wasn't one at the cottage, which would come in handy. But apart from that I couldn't fault it whatsoever, thankyou.
Reviewed by Maggie5.0★Jun 2022
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"We had a fantastic week in this lovely cottage everything was there for us to make sure we had a relaxing stay."
I would recommend staying at the cottage in the middle of Castleton with everything you could possibly need on your doorstep. Loved it so much I will be returning asap
Reviewed by Jan4.7★Jun 2022
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"Thoroughly enjoyed our stay, the bottle of Prosecco was a lovely touch, greatly appreciated."
A real home from home, very comfortable and had everything we needed. The outdoor space was a lovely bonus to sit out in.
Had a minor problem with the shower door, but did not spoil our trip. Would recommend and stay again.
Reviewed by Paul4.7★Apr 2022
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"We had a lovely week in Castleton."
The cottage was very cosy and comfortable. There was everything we needed for a home from home stay. It was nice to have the outside space with facilities to clean our dog off outside after a muddy walk. The car park with a free permit was very close to the cottage. There is space to unload luggage outside the cottage but unless you have a small car it would be difficult to park. We would definitely stay again when we next visit Castleton.
Reviewed by Amanda4.4★Mar 2022
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"Excellent cottage in a great location."
Really lovely place! I’m definitely coming back.
Two minor points for improvement; 1) a bigger double bed would be better 2) the shower screen (LHS) door needs maintenance.
Reviewed by Pete5.0★Feb 2022
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"The cottage was lovely,location brilliant, I would recommend and book again thank you"
Reviewed by Cheryl4.7★Jan 2022
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"We had a lovely little break from reality in this nice cosy little cottage."
I'm not a stranger to Castleton, but it's the first time we have stayed in this cottage. From the moment we opened the door we had smiles on our faces. Would definitely stay again. Loved the cosy feel of the fire at night. Only thing I'm not happy about is that I don't live in this beautiful place. Till next time
Reviewed by James5.0★Jan 2022
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"This is our second Christmas at Mill Leat and we have had a lovely break with our two dogs."
Will be returning next Christmas.
Reviewed by Alex5.0★Dec 2021
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"We had a fantastic short break at Mill Leat, it is in the perfect location in Castleton."
Thank you for the prosecco & chocolates which was enjoyed by us both. The cottage was decorated for xmas & it looked lovely. Thank you for letting us stay & we will certainly be back in 2022. Love Janet, Tony, Bella & Murphy. Xx
Reviewed by Janet5.0★Nov 2021
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"A lovely cosy cottage in the centre of Castleton."
Could really do with a blind in the bathroom, or though it wasn't overlooked, when sat in the court yard you could see in to the bathroom, also not enough dinner knifes, we kept having to wash them as there was only 4 but plenty folks & spoons.
Reviewed by Sally4.7★Oct 2021
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"Excellent location for a short hiking break"
Reviewed by Mark5.0★Oct 2021
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"Yes really nice, would definitely recommend"
Reviewed by Angela5.0★Oct 2021
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"Lovely village good pubs quiet during the week busy at weekend's"
Reviewed by John5.0★Sep 2021
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"The cottage looked nice from the pictures, but the reality was it was basic and tired."
It required a good deep clean and attention to those little things that make a difference.
Parking was a nightmare as there is no space outside the cottage.
Only the public car parks were available, but being so busy it was a lottery when you found a space.
The cottage priced at just under £580 for the week was priced just about right for what the cottage offers.
We would not be going back to this cottage.
I was very surprised to receive this feedback as I spoke to Christine twice during her stay at Mill Leat and both times she assured me they were absolutely thrilled with the standard of accommodation. So much so that they wanted to book for a week next August directly with me and not through the agents. I explained that Sykes fully managed our property and therefore we couldn't book with them directly. This was met with a frosty response via text message.
Sadly I can only assume that this is the reason for the negative review
Many thanks
Justine
Property Owner
Reviewed by Christine3.1★Aug 2021
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"We had a wonderful time staying at the cottage ."
Centrally located pubs cafes ,shops ,walks caves all on our doorstep.
The cottage had everything we needed .Even a bottle of fizz chilling in the fridge for our arrival .
The quality of furnishings are tasteful and good quality .If we ever come back to the area we would stay at Mill Leat again
Reviewed by Wendy5.0★Jul 2021
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"Fantastic cottage in the centre of village would definately go again"
Reviewed by Lorraine5.0★Jun 2021
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"How does the owner justify a 54% increase for this time next year, it's good but not that good"
Reviewed by Macdonald4.4★May 2021
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"Beautiful cottage in a superb location."
Mill Leat was cosy, comfortable and very well equipped. We arrived early, after a long journey, on a very wet day, we received a message from Justine, the owner, to tell us that the cottage was ready and we could access it early - very welcome news!
The parking permit was great and could be used in other Peak District car parks. Castleton is a pretty village and lots of walking routes start here.
Definitely a location and cottage for a return visit.
Reviewed by Sharon5.0★May 2021
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"Lovely cottage in a prime spot, can see why so many people say they want to return, lots of lovely touches like a log burner and a welcome bottle of wine."
Had everything we needed as a family of four. Can only echo what others have said, we’ll definitely look to stay again.
Reviewed by Jon5.0★Oct 2020
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"Our family of 4 had a really good time in Castleton."
Staying at Mill Leat was very convenient for walks, shops, bars and restaurants. We endured a lot of rain during our stay so a good supply of towels and wood for the burner were much appreciated.
Reviewed by Andrew4.4★Oct 2020
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"Great spot to access multiple walks without a car"
Reviewed by Richard5.0★Oct 2020
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"This is a great little cottage with a stream at the back of the yard, pretty central to an attractive part of castleton with nice cafe next door and everywhere in the village close by."
Well located for the castle and caves. Light the effective wood burning stove and snuggle down for the evening. Looking forward to our next visit!
Reviewed by Derek5.0★Oct 2020
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"Very comfy cottage with all the facilities that you could wish for and set in a beautiful location."
A good selection of pubs and cafes on your doorstep along with great walks and local attractions.
Would highly recommend and would definitely go back to again.
Reviewed by Martin4.7★Oct 2020
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"Lovely cottage in a fabulous location, ideal for shops, cafés & pubs."
Walks straight from the door, great for the dogs.
Reviewed by Michele4.4★Sep 2020
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"The cottage was not very clean there was toe nails in the bathroom and the floors were dirty and sticky."
I am very disappointed to read this feedback. The cleanliness of our cottage is paramount. I personally inspected the property following the housekeepers visit to on September the 18th and found everything to be in order. I would like to offer my sincere apologies that you had a negative experience. We will continue to monitor the services provided by the housekeeping service and can assure we will not accept a substandard service that impacts on the reputation and service we provide to our guests
Property Owner
Reviewed by Mark2.8★Sep 2020
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"Very comfortable and quiet cottage in the heart of the village , nice comfortable bed ,had all the facilities to enable you to cook a meal that’s if your not tempted by the lovely eateries , castleton was very busy over the bank holiday in the daytime but quiet at night , parking pass was helpful ,car parks only over the road ."
Managed to park outside the night before to load the bags , we did have one problem which after text and phone call from the owner it was sorted straight away .thanks for the bottle of chilled Prosecco
Reviewed by Julie4.7★Aug 2020
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"The cottage is lovely and location is excellent."
We were really surprised that given the current situation that the cottage wasn’t very clean. Whilst the bathroom was very clean and linen was changed there were crisps left under the dirty cushions on the sofa and under beds and sofa very dirty. There were old socks left under the bed. Friends who have holidayed in cottages recently have seen enhanced cleaning so I had expected a thorough job. Otherwise everything was as we would expect.
Thank you for taking the time to provide your feedback. We are very disappointed that Mill Leat didn’t meet your expectations. We pride ourselves on the comfort and cleanliness we provide to guests visiting our cottage. I was very surprised and disappointed to receive this feedback as on Monday August the 24th after I had sent you a text asking if everything was ok and if I could do anything for you.,I would have hoped if you had any issues with the cottage you would have either called me on arrival or responded to my text raising your concerns. We treat the cleanliness of our property as a priority and I’m baffled at the scenario you have described, I have of course taken this up with the housekeeper. Many thanks.
Property Owner
Reviewed by Adele3.1★Aug 2020
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"The Cottage was perfect."
Highly recommended.
Reviewed by Colin5.0★Aug 2020
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"The cottage was a perfect place to stay to explore the area which we sure did !"
The price was reasonable as we had additional car parking costs across the road for 2 additional cars ( permit provided for one car which was great )
The cottage would be more suited to adults and not children due to steep stairs right outside the bedroom doors with no landing but not a problem for us 3 ladies at all !
We had a lovely stay in a cosy cottage ... thank you
Reviewed by Anne3.8★Mar 2020
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"Our 2 visit to Mill Leat and we have already booked to go back."
A lovely cottage in a great spot in Castleton close to all amenities. Highly recommend
Reviewed by Lorraine5.0★Mar 2020
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"We had a lovely time in the cottage."
It was warm and welcoming, which was greatly appreciated as the weather was wet and windy all week. We were very thankful for the washing machine, tumble dryer and dog sink (which were all well used), and the log burner created a cosy atmosphere while Storm Dennis raged outside.
Reviewed by Anna4.4★Feb 2020
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"It's a great little cottage."
Mostly clean and well equipped. Very comfortable master bed. Missed on suite but size of cottage dictates it has to be downstairs. We got away with unloading and loading with no rain,so lavk of car parking didn't hinder.
I'd give it overall 8/10. Minor gripes mostly clean but filthy extractor fan in bathroom, which I cleaned in 2 mins, but rest of bathroom was spotlessly clean. Same with living room but cobwebs on ceiling in otherwise clean room. Cushions covered in dog hairs . Enjoyed our stay
Reviewed by David4.7★Jan 2020
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"Lovely comfortable cottage in a lovely setting."
Reviewed by Ann5.0★Jan 2020
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"Ease of booking online,
Pay what you want when you want online leading up to holiday,
Cottage perfect, cozy, clean, private, ideal location,
everything you need on hand."
Castleton perfect at Christmas, New Year, All year round.
Reviewed by Chris5.0★Dec 2019
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"Perfect location that you don’t need to use the car."
Takeaway mulled wine next door, lots of walks and good food within a stones throw.
Reviewed by Gemma4.7★Dec 2019
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"Lovely comfortable cottage situated in the centre of Castleton."
Perfect for doggies - small back garden and the entrance is via 2 gates so very safe. The owner went that extra mile with the detail. There was a beautiful Christmas tree, decorations, gifts and a very welcome bottle of prosecco. The doggies really enjoyed their treats too. Thank you for making us feel so welcome and we look forward to returning next Christmas.
Reviewed by Alex4.7★Dec 2019
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"Castleton is a lovely village anytime of year but magical at christmas time."
Mill Leat was a lovely, clean, comfortable & cosy cottage right in the heart of Castleton. Would not hesitate to return.
Reviewed by Susan5.0★Nov 2019
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"Mill Leat is a lovely cottage however it wasn’t very clean!"
The shower tray didn’t look like it had been cleaned. There was also an empty bottle of soap left in the bathroom. The bin was left with no bin liner and inside the bin was dirty with remnants of food.
Reading other people’s views in the comments book it seems we could have been a one off as they were all good apart from noting that the sliding door to the twin room still appeared not to be fixed after comments from 4 months ago.
We were kindly left a bottle of bubbly but no milk even though this is stated in the welcome pack.
Again maybe this was just a bad week for the ‘housekeeper’ but it wasn’t a great first impression!
I'm so disappointed that you were not 100% happy with your stay at Mill Leat. We pride ourselves on offering a home from home experience and as you say we receive excellent feedback about the standard and cleanliness of our cottage. We are reliant on our visitors to let us know if there are improvements that can be made and had you called me on arrival we would have been able to address and resolve any issues you may have had.
Property Owner
Reviewed by Christine2.5★Aug 2019
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"Last minute booking, just what we wanted."
Reviewed by Edward5.0★Jul 2019
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"The cottage was beautiful, very well equipped and homely."
We will be booking again when we next visit Castleton.
Reviewed by Sharon5.0★Jul 2019
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"Lovely cottage in a beautiful village, great location for walks, exploring the Peak District, pubs, shops, & cafes."
The lack of a designated parking space was a bit of a nuisance, ( though a car park permit is provided). A word of caution for drivers using the village car park - be certain to park correctly. On weekends or Bank Holidays, either leave the car there or only return after 6pm! I parked for 10 minutes to take the dogs out of the car on a hot day, returned to a parking charge of £35. Didn't spoil the holiday, had a fantastic week away in glorious weather. Would definitely recommend this cottage & would return in the future
Reviewed by Michele3.8★Jun 2019
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"Mill Leat is a lovely cottage in a beautiful village."
It is very comfortable and equipped with everything that visitors would need. The facilities in the village are excellent and all of the pubs serve food of outstanding quality at reasonable prices. If you have come to Derbyshire to walk there is no need to use the car at all as so many wonderful walks can be had starting at the village. I would strongly recommend Mill Leat for anyone wanting a relaxing stay in the Peak District.
Reviewed by Margaret5.0★Jun 2019
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"Castleton is a lovely little village, and this cottage is right in the heart of it."
However, can be awkward to load/unload vehicle as small space due to residents parking. Bedding in main bedroom unsuitable for summer. Mattress protector was stained and obviously not changed between guests. Both wheelie bins were full to bursting, with extra rubbish bags piled at side. No info on recycling waste, or bin collection?
Thank you for taking the time to provide your feedback. We are very disappointed that Mill Leaf didn't live up to your expectation. We pride ourselves on the cleanliness and comfort we provide our guests visiting the cottage. To address the issues you have raised
Parking - We are a little village in Derbyshire and parking is premium. We pay over £450 per year to provide our guests with a complimentary parking play t in the Peak park car park, just across the road. As you say there is free parking outside the cottage but because this is taken on a first come first taken basis we dont advertise the cottage to have on site parking.
We wash all bed linen and mattress protectors after each visit and have been assured this was the case for your visit, we do provide extra flat sheets that are stored in the wardrobe in the main bedroom should you wish to sleep without the summer quilt. I do apologise that this is is not in the visitors book so will amend this for future guest.
So guests are not troubled we take the bins out to be emptied every week and apologise that the bin was full, my understanding is that the housekeeper did take the extra bag you left as soon as she saw it on Wednesday.
We rely on guests to inform us during their stay with any queries or problems so we can adress them immediately. I am sorry we were not given the opportunity to resolve any issues you had during your stay.
Property Owner
Reviewed by Karen2.2★Jun 2019
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"Lovely cottage in central location and near to 5 pubs and local shops."
Good walking base to spectacular countryside. Free parking permit a bonus. Dog friendly and secure back courtyard.
Reviewed by Laraine5.0★Jun 2019
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"Fabulous cottage, well equipped and central to all amenities in castleton and ..."
Fabulous cottage, well equipped and central to all amenities in castleton and beyond, comfy bed and plenty of storage, private courtyard, cant wait to return
Reviewed by Stephen4.7★May 2019
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"The cottage was clean, very comfortable and very well stocked."
The weather was excellent and we also enjoyed the enclosed garden which was so safe for our dog too! The location is fantastic. A DVD and CD player would have been handy.
Reviewed by Lynn4.4★May 2019
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"Lovely cottage in a great location, close to a number of pubs, cafes and shops."
Well equipped with a nice welcome gift of Prosecco and Milk on arrival. Small shared parking area and passes provided not needed by us as we came on the train, but handy for those with cars. Good, safe, enclosed garden, includes a dog bath complete with shampoo which we found useful as our 2 dogs like to roll in sheep poo! Only downside for us was the bed. I have osteoarthritis in my lower spine and need a firm bed, unfortunately this one is quite soft and after a week I have returned home with a lot of backache/agony. This is clearly a personal thing and others may prefer the softer bed.
Visitor Centre just across the road staff there very helpful. Lots of good walks from Castleton suitable for all abilities.
Reviewed by L4.4★Apr 2019
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"Amazing cottage cosy clean and well equipped in a central location."
Better than I expected it to be . Castleton is gorgeous loved it so much I booked again for another weekend away next year.
Reviewed by Tracy5.0★Mar 2019
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"We had a fantastic 3 night stay at mill leat in Castleton."
The cottage was lovely and cosy with everything we needed. Lovely comfy beds and spotless. So very kind leaving us with milk and prosecco. It is close to all the amenities. We had lovely walks and nice meals at the local pubs. We loved it so much we have booked to go again in November. Thanks again
Reviewed by Lorraine5.0★Jan 2019
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"Perfect location!"
House was comfortable, beautifully furnished and had everything you needed
I would definitely return and would 100% recommend to everyone 10/10 for me
Thank you :)
Reviewed by Danielle5.0★Jan 2019
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"A very cosy beautifully decorated warm cottage."
Excellent location in Castleton. All facilities available. Had a brilliant Christmas and cottage was decorated accordingly. Would definitely go back and highly recommend.
Reviewed by Sandra June5.0★Dec 2018
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"Lovely cottage in great location will definitely go back"
Reviewed by Tania5.0★Dec 2018
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"This cottage is in a excellent position, close to all amenities such as bars, shops, cafes etc."
Castleton is very pretty, great for walks or just chilling.
Very comfy pretty cottage. Enjoyed our stay very much. Will be back very soon.
Reviewed by Christina5.0★Nov 2018
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"Small cottage in a tucked away position, just behind the cafe, furnished to a good standard with quality accessories."
Could have been a nice place to stay but, for us, it was very difficult. The cafe was undergoing refurbishment and a skip and van was in front of property this meant that people were squeezing past our window to get past which was really stressing our dog. There was noise from around 8am onwards from this. Then the cottage next to us also started doing some sort of work at a similar time - this was so loud that you would have thought it was upstairs in our cottage. Next, we had pest control at the door telling us the people next door had rats in their house and could we flush the toilet, run the taps etc, etc. Weather was also bad so couldn’t really get out with our dog to get away from the cottage.
I realise that these things are beyond the owners control and in other circumstances could have had a nice holiday but sadly we just couldn’t stand it any longer and packed up and went home. Feel like we have just wasted a lot of money!
Very disappointed.
Reviewed by Richard3.8★Nov 2018
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"Cottage was absolutely lovely, perfect for our long weekend, well stocked kitchen, great location and really friendly/helpful owner when we had a couple of questions."
Thoroughly recommended.
Reviewed by Lewis5.0★Oct 2018
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"A lovely cottage right in the middle of the village."
Really convenient for exploring the Peak District.
Reviewed by Joel4.7★Sep 2018
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