Broheddwch

24 Customer Reviews

• "Our family thoroughly appreciated the peaceful area, beautiful views and plenty of room for the whole family."

  The only real issue we had was no where to put your rubbish, the bins were already full so had to put in the shed. If we were told a day to struggle down the track we would sort them but no information left. Thank you we enjoyed our holiday. Regards Janet

  Dear Janet, So sorry, I have only just read your feedback, (lambing at the moment!). I have no idea why the rubbish was not collected after the previous guests, but thank you so much for your consideration for leaving yours secure in the shed. I have just taken on a new cleaning company and they are undertaking to remove rubbish after each booking so hopefully this shouldn't arise again. So pleased you enjoyed your stay, and the property suited your family. The area is so beautiful, almost a secret hideaway. Regards Sue Property Owner

  Reviewed by Janet4.1★Feb 2024

• "The cottage was lovely, however a little bit of mould removal needs to be addressed."

  We were very grateful for the extra heating due to us having a baby with us. The fact that the internet was down due to the storms wasn’t an issue to us but it was resolved very quickly by the owner and BT!

  Hello Michelle, Sorry about the slight mould on the wall which has been addressed. So pleased we made contact and could turn heating up for you. We always want our guests to be comfortable. Hope you had a lovely holiday. Regards Sue Property Owner

  Reviewed by Michelle4.4★Nov 2023

• "We had a lovely stay and the location was absolutely perfect with the peace and quiet."

  Also looking at the stars on clear nights with no light pollution (even wished on a couple of shooting stars). The bungalow is a great size and we loved having a large tv to watch, the heating system was great and kept us lovely and warm. We think like many others that the cleanliness of the bungalow needs addressing. The shower outlet is broken with the screw sticking up which is dangerous. There is lots of damp/mould in the walls (probably caused by the hedgehog gutter guard that is also hanging down near the patio doors) the bungalow is smelling due to this. Saying all this I do feel bad as I would return and stay again. Thank you for letting us stay

  Reviewed by Jennifer2.8★Oct 2023

• "This cottage is an excellent base for exploring the coast, with easy access to Ceredigion and north Pembrokeshire."

  The location is incredibly peaceful, with the wind and the stream the only noise. The starry skies are quite wonderful, if you're lucky with the weather! The enclosed garden was a good space for our dogs. Overall the house is well equipped, with a good range of kitchen supplies and a nice welcome pack. It would benefit from new pillows and the bathrooms have a bit of mould around the shower and windows but mostly it was fine. It is accessed by a track off the road, but it's stone not mud so has decent traction and is very short. As long as you go steady it's fine. We certainly hope to visit again.

  So pleased you enjoyed your stay. We will check the pillows to ensure comfort for your next visit. Property Owner

  Reviewed by Rachel4.1★Sep 2023

• "Luvly bungalow but too isolated."

  Visitors book highlighted a number of guest had cleanliness issues. We find a few issues that needed addressing until the day of departure when stripped the beds. Mattress cover revelaled disgusting dirty stained mattress with a numbers id wriipes. Had this been spotted on arrival would not have stayed. On return from holiday reported issue to Sykes who contacted the owner who agreed compensation. This was a learning lesson which I will certainly take on board when staying at other properties.

  So sorry you considered the bungalow isolated. Most of our guests value the peace and quiet and wonderful dark skies, as you will see from other feedback. Our apologies for a damaged mattress. We recently had guests who did considerable damage to both showers and the mattress may be another of the incidents. It has been replaced with a new, extremely comfortable one. I hope the compensation made up for any holiday problems. Property Owner

  Reviewed by Yvonne2.2★Sep 2023

• "We had a much needed and really lovely holiday."

  The bungalow was superficially clean but grubby round the edges. A very well-equipped kitchen, just lacking a cafetiere. The garden was great, but the potholes in the road were very challenging and really need sorting.

  Sorry about the potholes on the road. Sadly a farm track that we have great difficulty arranging to be repaired. Also noted comments on the cleaning, and passed to cleaners. I hope you enjoyed your stay in spite of these problems. Regards Sue Property Owner

  Reviewed by Jan4.4★Jul 2023

• "Location is fantastic."

  Tranquil and peaceful. Secure garden for the dog. Fencing at rear of property needs a little attention and although all facilities were clean, if you looked down at skirting boards etc it was quite dusty. That said, would definitely return. Lovely area and a very restful stay.

  Reviewed by Ceri3.4★Jun 2023

• "The lane (AKA farm track) leading to the property is only suitable for SUVs or cars with high ground clearance."

  It is steep with loose and exposed rock and extremely rutted. Other than that the location is wonderful with distant views and is very quiet. All A and B Welsh roads seem to be in far better condition than those in England

  Reviewed by R4.4★Jun 2023

• "Holidays are the only thing I leave feedback for, and one of the few I read reviews for, as it's an important and costly purchase."

  This fabulous property is all about the location, with lovely views from every side. It is a total haven, with no light pollution and wonderfully quiet. We live in the countryside but on an increasingly busy "B" road. Close the gates and the garden is nicely secure for your four legged family members. We were very lucky and had good weather so were able to have the sitting room doors open to the garden whilst at the property. The bed we used was comfy. The heating good if you need it on. A great new TV and good wi-fi considering where you are in the countryside. And you could tell there were was new bedding as previously noted. It could easily sleep 7 adults if needed, but the relaxing seating is really only suitable for 4 or 5 if you're friendly. For future users this property is remote; exactly what we wanted and what I researched for. The roads are narrow to the village, so be aware if you were hoping to walk there. It seems the property has a remote owner and this is evident. But they have lots of returning customers and we can see why. The farm lane to get to the property is an experience and we understand there is nothing the owners can help with but Sykes could by saying it is not suitable for a low-slung vehicle. There are two folders for info; one has the new cleaners phone numbers but the other still has the old caretakers details. Along with rubbish collection details from 2016/2017! There were just little niggles, with the cleaning and airing of the property, sadly. Nothing was enough to spoil our holiday or for us to call the cleaner. And I'm not looking for owners feedback but unless they know, these cannot be addressed. Judging by the visitor book, we were only the second users since Christmas and the others were Easter, 4-5 weeks back. The bedrooms in particular smelt very musty and bathroom gel air fresheners behind all the curtains were no good at all. We aired the rooms while there but still couldn't use the wardrobe of chest of drawers in the 2 west facing bedrooms. And the drawer with the collections of pants in the other double bedroom were not ours..... The floors etc all looked clean, but it was clean where you could see. And after our small dog managed to find a stash of lost Maltesers behind the sofa we moved all the furniture and hoovered. The shower room loo had mildew stains in the pan. And one loo brush between two toilets! It was lovely to have loo roll, milk and bread and choccy biscuits on arrival, but we felt the cleaners had relied on the clean 4 weeks back and had not checked anything. I just hope, as I left a note for it, they cleaned the bins and waste food caddy as we had to leave it outside it was so mucky. And someone had lifted the lid to put a new liner there, so must have noticed. For early in the season, the property just felt slightly neglected. If you came to my house, you'd find plenty of dust and cobwebs but I'm not inviting holiday makers in and charging for it. I guess in these almost post pandemic times, we are all more aware. Looking at future bookings, it should be booked solid but isn't. Sykes need to review the price, so the owners don't have to keep discounting it. Our week was discounted, and that is why we booked. Otherwise it would have been an extravagance for two of us. We have friends with a similar property here in Norfolk that has just one full week left up until May next year. They make sure they stay twice a year and do anything that needs it and spot check the cleaners too. In summary: would we stay again - absolutely. Did we love it - sure thing. Do we wish we owned it - hell yes!

  Hello Denise, Sorry, only just read your feedback and delighted you enjoyed your stay at our wonderful bungalow. Really sorry about lack of cleanliness and do endeavor to ensure it is up to standard. Sadly I cannot quality check, but have passed detail onto cleaners. Sue Property Owner

  Reviewed by Denise3.4★May 2023

• "The cottage upgrade is very good and welcomed, having been here a few times before."

  Love the isolation of this cottage, even if the lane up to the cottage is a challenge! The facilities are great (new tin opener needed), had everything we needed. Comfortable. The rug in the living room needs a better clean and the hoover isn't effective. Otherwise very pleasant stay, lovely location, friendly farmer.

  Thank you for pointing out we need a new tin opener, we will deal with that! Also will take a look at hoover but so glad you enjoyed your stay. Wonderful to find somewhere so quiet, yet only a few miles from Cardigan and all the lovely surrounding beaches. Property Owner

  Reviewed by Debra3.4★Nov 2022

• "The track leading to the property was difficult to get up."

  Especially as we had a car towing a trailer.

  So sorry you found the farm track difficult to negotiate. It is rough. We are trying our hardest to see if we can improve it, but we only have access not ownership of the road. I hope this didn't spoil your holiday and that you found the bungalow and surrounding scenery lived up to your expectations. Property Owner

  Reviewed by Mark5.0★Sep 2022

• "Lovely relaxing location."

  Bungalow very nice however needs a bit of TLC. The cleaning could be improved on. The 9.30am leaving time is too early.

  Sorry you found the bungalow needing a bit of TLC and the cleaning not up to scratch. The bungalow was re-decorated throughout last winter and all towels and bed linen were replaced at the start of the season. The cleaning is usually top class, but any specific problems need a message leaving for the cleaner or contact with Syke s during your stay for us to rectify. Thank you for alerting us to the times. Our cleaner is a lovely lady who is more than happy not to arrive before ten, and should guests not be gone is happy to work round them. Property Owner

  Reviewed by Martin2.5★Aug 2022

• "We have stayed at Broheddwch before and it was really lovely to return."

  The property is spacious, very comfortable and in a really lovely secluded spot, no neighbours other than the local livestock and truly wonderful views in all directions - there is only the farm on up the track - we only saw 3 vehicles go past all week. Yet it’s not remote with easy access to everything the area has to offer. The huge Smart TV is new since our last visit and a great addition. The Wi-Fi is really good and the addition of a Wi-Fi booster means coverage is good throughout. If you have a dog the garden is really safe, completely enclosed. We love staying here, really home from home.

  Really pleased you had a great week. Property Owner

  Reviewed by Jane4.7★Jun 2022

• "My wife and I along with my MIL and our two dogs have just got back from a lovely stay at Broheddwch."

  All we can say is WOW! The location is absolutely perfect, very peaceful and out of the way but also not secluded to the point you have to drive for a long time to find a shop - Boncath itself is also a lovely village. At the cottage our old labrador especially loved laying around in the secure garden after a busy day and watching the cows go around their field. As for the cottage itself, when we first arrived it was immaculately clean to a very high standard. After a 8 hour journey we were also welcomed with milk waiting in the fridge and a little welcome basket of snacks - very very thoughtful! The cottage was extremely spacious for us and the garden was very secure. The showers in both bathrooms we found great, the sofas were very comfy and the beds again - very comfortable. The kitchen is well equipped with everything you could need for a stay. There isn't a single thing any of us can think of to fault! While there we ended up calling the owner to enquire about a few things, she was very helpful and friendly on the phone and we could tell she cared a lot for her property :) We were sad to leave and wouldn't hesitate to return if we were looking to visit that part of Wales again - we also wouldn't think twice to recommend to our family and friends! Thank you for a lovely stay⭐⭐⭐⭐⭐

  Thank you so much for your lovely comments on the cottage. It is very special and I'm delighted you found it so. Property Owner

  Reviewed by Andrew5.0★Jun 2022

• "In a great location but this time the property hadn't been cleaned properly, the rug was filthy with dirt and dog hair, the hoover clearly hadn't been used as it was full of masonry."

  The previous occupants had not cleaned up their dog poo and the gardener left it on the path, when it wasn't our dog. The sofa and chairs in the living room are so uncomfortable and some of the beds need new mattresses. They are worn out. You need to find new cleaners for sure and invest a little in the comforts in the property.

  Dear Guests, I'm extremely sorry you found Broheddwch had not been cleaned properly and have passed this directly to our cleaners. This is unusual because most of the feedback we have received recently shows guests very pleased with the cleanliness. We did have a builder in doing work the week prior to your stay and he may well have used the hoover and not emptied it, for which I do apologise. Our cleaners bring their own equipment so would not have seen this. While I expect guests to clean up after their own dogs, I am amazed that the gardener did not remove any dog poo he found and again this is being passed on. While it not his job to do this, he is employed to keep the grass cut and if he had to pick up dog poo it should have been binned. As far as the furniture and beds go, again I'm sorry they didn't come up to your expectations. The larger settee was replaced just before lockdown and most appear to be happy with it. The king-sized bed again is only two years old but the other two mattresses will be replaced this winter. We have just replaced the cooker, microwave and updated the television to a 55in. The main bathroom has a new bath and shower screen and excellent new shower. I hope your stay in such a lovely part of Wales was not totally spoilt by the problems. Property Owner

  Reviewed by Debra2.2★Oct 2021

• "I would have given it a five star rating as it is a great size property in a great location at a fair price."

  but the vacuum was full of dog hair the over bath shower worked but the hose needs replacing and the the patio door windows needed cleaning. However the beds are comfortable the linen and towels were clean and in good condition. The white goods all worked well and were clean I would go back.

  Dear Mr Morshead, As owner of Broheddwch I'm so sorry you found the vacuum was full of dog's hair. I imagine another guest kindly cleaned the carpet of dog hair before they left and this has gone unnoticed as our cleaners use their own vacuums, but we will note this needs checking. Also thank you for mentioning the leaking hose on the shower. This has been replaced. I have arranged for all the cottage windows, including the patio doors to be cleaned. While it has been wonderful to have so many guests this summer, it has meant we as owners have had limited time to ensure everything is up together, but I am so pleased to note you enjoyed your stay and everything else seemed satisfactory. I hope you will come again as it is a lovely cottage, set in a magical position. Regards Sue Andrews Property Owner

  Reviewed by Paul4.7★Oct 2021

• "The house had plenty of room both inside and out, and the views from the garden were stunning."

  The cooker, fridge/freezer and kitchen equipment were adequate for our party of four but would not have been at maximum occupancy. The local area was great for walking and a short drive from Cardigan, Preseli Hills and the coast. The access track was challenging but manageable. Damp smells persist in the largest bedroom.

  While there is a large upright fridge freezer and normal sized oven and hot plates, the latter will be upgraded to a double oven when the owners get chance to visit the cottage later this year. Most visitors seem to have adequate cooking facilities, new baking trays have recently been purchased, but we are sometimes aware that cooking utensils and cutlery seem to disappear. Sorry if this caused inconvenience. Property Owner

  Reviewed by James3.8★Sep 2021

• "Lack of cooking pots/ pans for a large number of people."

  No baking trays . No bags to put your dirty linen in before leaving accommodation. Updated refuse collection needed . Dirty quilt on one of the beds .

  The owner has asked the cleaners to check all the linen at the property and apologises if there was insufficient kitchen equipment or bags for used linen. This has been rectified for future guests, along with clearer instructions regarding rubbish/recycling. Property Owner

  Reviewed by Tracy3.1★Aug 2021

• "If you are precious about your car going up a farm track then this place is not for you."

  We loved it added to the experience. Very tranquil and peaceful setting and would definitely go back as there is so much to see and do.

  Reviewed by Nadia4.7★Jul 2021

• "The property is much larger than we expected and includes absolutely stunning views!"

  The cottage is a short drive from many coastal towns and inland attractions. The rooms are a good size and beds very comfortable, however, the property was slightly run down in very few areas. Make sure to follow the directions in the welcome email as the Satnav won’t take you to the cottage but only close. The road up to the cottage is very tight, uneven and rocky, however this shouldn’t put anyone off from staying at this beautiful and relaxing retreat.

  Reviewed by Josie4.4★Jul 2021

• "The bungalow was in a lovely setting really tranquil and spacious we could not fault it."

  However the cleaning was not up to standard especially during COVID . The wardrobe in the small double bedroom had mould in and smelt musty as did the chest of drawers . Even after cleaning them and spraying I had to live out of the suitcase as the smell impregnated the clothes I had previously hung in it and had to wash them. The spare duvet stored in the wardrobe in the front bedroom had what appeared to be blood stains and hair on it. Whilst the drawers had to be wiped clean with bacterial wipes as human hair and dirt were found. The lamp by the bed side was broken with the wires exposed. The tub chairs had food and what looked like milkshake stains on them and had not been wiped clean. The shower room had hair in the shower and the toilet brush should be condemned as well as the toilet roll stack holder. There was an issue we raised regarding the missing patio door key which was dealt with swiftly. I was kept updated regularly by Jess as to the arrival of the locksmith who was fantastic and the handyman to fix a hole under the cooker due to a mouse. ( it’s in the countryside and we expected wildlife). Please do not be put off booking this bungalow as it’s in a beautiful setting and has amazing views there is a bull we named Boris and his family in the field behind which is lovely. Once these minor issues are dealt with by the management team I would happily go back and recommend it as it really is a hidden gem.

  We would like to reassure guests that any cleaning or rubbish disposal issues at Broheddwch have now been resolved. Property Owner

  Reviewed by Caroline3.4★Jun 2021

• "Bungalow in lovely central position for visiting South and North Wales."

  Cottage was well equipped but very tired and in need of updating. No sign of Covid clean or barely a clean at all, lots of dust, cob webs and stains down the walls, also was unable to recycle our rubbish as the bags were full to overflowing and as we arrived in a storm had to go around the garden clearing up other peoples rubbish. Having said that we were warm and had a lovely view.

  Thank you for taking the trouble to leave feedback after your recent stay and bringing your concerns to the owner’s notice. You will be pleased to know that these issues have been raised with the cleaning company concerned. Property Owner

  Reviewed by Jill2.2★Oct 2020

• "Ace bungalow/ views."

  However no covid clean evident / recycle waste not disposed of from at least one previous occupant.I would suggest you make people aware of lane to premises due to it’s ruggedness it may be a problem to smaller cars. Having said that lovely setting proper country retreat enjoyed all aspects.

  Thank you for taking the trouble to leave feedback after your recent stay. You will be pleased to know that these issues have been raised with the cleaning company concerned. We have also made it clearer that the track leading to Broheddwch is un-made. Property Owner

  Reviewed by Kevin2.8★Sep 2020

• "Location was brilliant ,very peaceful and very very scenic ,easy to visit plenty ..."

  Location was brilliant ,very peaceful and very very scenic ,easy to visit plenty of attractions if you want to get away and totally relax this is the place all you hear is the birds singing and the cows mooing LOVED IT

  Reviewed by Peter4.4★Sep 2020

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