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"We really enjoyed our stay at Hawthorn House."
It was a very comfortable house with some lovely original features that gave it character too. The location was ideal with a few minutes walk to local shops and pubs. Parking was not a problem and the garden was a super bonus for Rufus our Cockapoo. Pembroke was a very friendly town from shopkeepers, bar staff, Castle guides and chip shop owners!
Reviewed by Wendy5.0★Feb 2024
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"Thank you for a wonderful stay."
We found the house cosy and welcoming with plenty to keep us warm and entertained.
Hawthorn House was a welcome respite during two weeks visiting family in a local care home.
The only things I would have wished for were a few more kitchen items like basic herbs, and milk to go with the tea bags you kindly provided.
Many thanks for a lovely stay.
Reviewed by Kati5.0★Jan 2024
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"Found the property a bit cold down stairs when heating was of and didn’t think the electric fires helped too dry ."
I am sorry to hear you felt cold in the property.
However the property heats up very quickly when the thermostat is put the the correct temperature. I wish you would of contacted me as i would of demonstrated how to get the property to a nice cosy temp
Many thanks
Kelly
Property Owner
Reviewed by Bernard4.1★Dec 2023
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"A lovely stay, in a lovely peaceful location."
Our 2 little dogs loved it. We will go back. Tbank you for the hospitality!
Thank you so much for your feedback
Many thanks
Kelly
Property Owner
Reviewed by Ceri5.0★Nov 2023
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"Excellent property in a great location"
Thankyou so much for your feedback
Many thanks
Kelly
Property Owner
Reviewed by David5.0★Oct 2023
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"Great location for access to beautiful beaches and local amenities."
House has good facilities, is clean and comfortable. Had another lovely stay - would recommend.
Thankyou so much for your feedback
Many thanks
Kelly
Property Owner
Reviewed by Victoria5.0★Oct 2023
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"Lovely, cosy, well-equipped house with plenty of room and good facilities."
Comfy beds and plenty of hot water. Great, enclosed back garden - shame the weather didn't allow us to make full use of it! We also appreciated the milk, bread and cereals kindly left for us.
The only slight drawback is the upstairs layout. There are 5 stairs down and 3 back up between the bedrooms and the bathroom. My 85-year-old mother found these a problem at night but they wouldn't be an issue for a family. Mum was very glad of the downstairs toilet in the daytime!
Reviewed by Elizabeth4.1★Sep 2023
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"Fabulous holiday home with everything you might need and more."
Thank you for the welcome pack and the dogs loved the safe garden space to run around
The house is in an ideal position to see around Pembrokeshire, we loved it
Thank you
Reviewed by Heather5.0★Jun 2023
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"Lovely house and location with a secure back garden"
Reviewed by David5.0★May 2023
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"My third stay and very happy with this lovely cottage."
We had a lovely stay and would recommend to anyone visiting the area
Thankyou for your lovely feedback, glad you enjoyed your break.
Lovely to see returning guests
Property Owner
Reviewed by Lisa5.0★Oct 2022
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"Great location."
Lovely garden for dogs. Would recommend. Will be coming back again
Thankyou for your feedback and we are pleased you enjoyed your stay.
Kelly and nick x
Property Owner
Reviewed by David5.0★Sep 2022
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"Lovely house in lovely town, ideal to tour rest of area"
Thankyou for your feedback and we are pleased you enjoyed your stay.
Kelly and nick x
Property Owner
Reviewed by Michael5.0★Aug 2022
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"Hawthorn House is very good value for money."
It could actually sleep 7 . The beds were comfortable.
Unfortunately the sofas were so low down we had difficulty getting in and out of them. For that reason alone we wouldn’t use the house again.
The biggest plus was the garden. Completely secure for the dogs.
The owners are great and very helpful.
Thankyou for your feedback and we are pleased you enjoyed your stay.
Kelly and nick x
Property Owner
Reviewed by Susan3.4★Jun 2022
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"We had a lovely stay in a comfortable home from home and the dog lived having the big garden to run around in."
Pembroke is beautiful and a good base for local beaches and towns.
Highly recommend
PS not absolutely necessary but a dishwasher would be lovely
Thankyou for you feedback we are so pleased you enjoyed your stay.
Many thanks
Kelly and nick x
Property Owner
Reviewed by Yvonne5.0★Jun 2022
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"Lovely homely house."
Beds very comfy and warm. Lovely welcome pack which was much appreciated as we didn't have much room in the car to bring food, etc. Added bonus of Netflix and a downstairs toilet. Would definitely recommend and stay again.
Thankyou so much for your feedback.
Kelly and nick x
Property Owner
Reviewed by Wendy4.7★Apr 2022
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"Second time we have visited."
We had a wonderful stay and were very happy with the facilities and how clean the house was. Only negative is that the bottom toilet seat seemed wobbly and also felt a bit overlooked by the neighbours when in the garden maybe a wicker fence for a bit more privacy apart from that it is absolutely lovely and we were very sad to leave. I want to revisit in June but sadly the price is too high
Thankyou for your feedback. Glad to here you enjoyed your stay I will make sure I look at the toilet seat on the next changeover.
Kelly and nick xx
Property Owner
Reviewed by Lisa5.0★Mar 2022
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"A lovely comfortable place to stay for our holiday - we'd love to come back another time !"
Thankyou so much for your feedback were so glad you enjoyed hawthorn house hope to see you again.
Kelly and nick
Property Owner
Reviewed by Gillian5.0★Feb 2022
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"The property was well situated near a number of fantastic beaches and the visitor notes were particularly helpful, as was the welcome food pack!"
However, the house itself could have been a lot cleaner and, as previous reviews have highlighted, there was lots of damp in the bathoom and kitchen.
Very comfortable beds and the kitchen looked like it had recently been updated with new good and a nice big fridge and freezor.
Thankyou for your feedback the kitchen damp was not a simple fix but we have found a damaged pipe under the floor. This has now been fixed and the property has been given a deep clean.
Property Owner
Reviewed by Dave2.8★Oct 2021
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"The house felt very welcoming when we arrived it was in easy walking distance to the lovely town we could walk the dogs freely around the lake and Castle which was a big plus."
The beds were very comfortable,The facilities good, My sister and I enjoyed our stay and appreciated the sunny snug that looked over the garden and view beyond.
Would definitely return.
Reviewed by Sue5.0★Sep 2021
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"On arrival to the property and opening the door there was a strong smell of damp, this was quite bad and was also noticeable in other areas of the house, downstairs toilet and bedroom upstairs with bunk beds, bathroom window was painted shut and that wasn't ideal."
had to buy scented candles to help with the smell, a good airing helped , but definitely an issue. beds were comfy , downstairs toilet had no sink in there, which was strange.
Many thanks for your feedback.
The damp has now been fixed. This was not an easy fix as we had to repair a pipe under the floor which was leaking.
Property Owner
Reviewed by Anita2.8★Sep 2021
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"ENJOYED OUR STAY, NICE HOUSE, GOOD LOCATION
COULD DO WITH A DISHWASHER ."
THE KITCHEN AND LOO HAD A BAD DAMP SMELL WHICH WAS MENTIONED IN THE OTHER REVIEWS, OVERALL NICE HOLIDAY
Reviewed by Amanda3.1★Aug 2021
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"Based on previous reviews we knew what to expect but hoped that some of the complaints would have been dealt with."
Unfortunately not.
Please arrange for the bathroom window to be made to open, it is currently painted shut and the fan is not sufficient to extract the steam making the bathroom constantly damp.
Please provide a bread knife in the kitchen.
The fire in the front room does not work. It could be that the batteries in the remote are dead?
Nearly everything squeaks so a good dose of wd40 is needed on door hinges etc.
On the plus points the beds were comfy, the house was clean and well stocked and provided a good base to explore Pembrokeshire.
Reviewed by Helen3.4★Aug 2021
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"Good value for time of year."
Clean and tidy
Friendly neighbour
Handy location
Some areas a little dated but not a problem
Maybe some more seating in the garden close to the house
No brooms only a vacuum to deal with the sand.
Had a great stay
Reviewed by Robert4.4★Jul 2021
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"Lovely comfortable house, a real home from home."
Beautifully positioned for lovely beaches and we hope to be able to return.
Reviewed by Lesley5.0★Jul 2021
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"Very well equipped and pleasant house, ideally situated for getting around Pembrokeshire."
Reviewed by Theresa5.0★Jul 2021
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"Great property in a good location."
Highly recommended.
Reviewed by Amanda5.0★Jun 2021
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"Very thick duvet which is lovely, especially on cold days, however it was hot and the duvets were very hot."
It would of been nice to have some sheets so we could of used them as a cooler option if we chose to use them. There were no sheets to make up the camp bed. There is a big trip hazard in the garden with a concrete lintel in the paving 3 of us tripped on it and my husband bruised his toe. The furniture is old and very rickety especial the dinning room table and chairs and the dressing room chair in the back bedroom. The kitchen was well equipped and the house is in a really good location with lovely neighbours.
Reviewed by Joanna4.1★Jun 2021
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"The house is quite damp, it was good weather for the beginning of the week, the house smells a bit musty, our towels, clothes etc felt a bit damp."
The bathroom window doesn't open which probably adds to the problem, there needs to be more seating in the living room and the TV randomly makes a loud buzzing noise, you need to switch it off and on again to fix this issue. The crockery and the cutlery was dirty when we arrived. It has been freshly decorated which looked good. We were happy with the price of it. The garden and house size itself is great, just needs the damp problem sorting out, or maybe a few dehumidifiers placed around the house. Overall we enjoyed our stay, apart from these minor issues. We would probably stay again if the damp problem was addressed or dehumidifiers placed.
Reviewed by Samantha3.4★Jun 2021
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"It was disappointing to hear that a red wine spillage caused so much consternation from the owner."
My 9 year old daughter inadvertently spilled my glass of wine which I had taken upstairs. I washed the sheet and cleaned up the spillage however some remained on the quilt and pillow case. I put a message in the visitors book and apologised. However I received a call to advise the owner had made a complaint. I understand the inconvenience however, surely it can be a potential for spillages to happen. We cleaned and hoovered the cottage before we left and treated the property with respect and consideration . It might be a good idea to have a dishwasher also. We paid just under £1000. For a week which is a substantial fee. Parking was also challenging . However lovely stay, very friendly neighbour who gave us tips on where best to go.
Reviewed by Micheala3.4★May 2021
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"Good location for seeing wonderful Pembrokeshire."
Plenty of local amenities and things to see and do.
Reviewed by Rod4.1★Sep 2020
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