“We arrived at the cottage on 24th march around 3.”
40pm, we had been given the wrong key code for the safe by the caretaker earlier in the week. I contacted the care taker by calling no response send various I messages no response. we heard nothing from caretaker until 9.40pm with just another number. NO APOLOGY.. we were asleep. we had worked out that key code she gave us was for the one bedroom flat below - so we decided we had no choice but to use that flat as nobody was in it.. There were three of us including my 82 year old Mother who had sleep on couch. as there was only one double bed. we had driven 200miles from Oxford so we were all tired. we went to sleep. We did not see the I message with the new code until Sunday am, we used the correct code and could get into the property we had booked.
So we were displaced from 3.35pm to 9pm on 24th March.. so as you read this I am sure you will have gathered we were not happy at all, it caused stress and to be honest with blighted the whole week. In contacted Sykes on Sunday am and spoke to someone very helpful who said they speak to owner and come back to us, by Tuesday 27th we had still not heard anything from Sykes, so I called again and spoke to someone in customer services, who said they would get back to us during the week we were there to date this has not happened. I also emailed on 27th and to date no response, I was told there was a back log of e mails.. So yes we are looking for compensation from the owner and more than one night which has been suggested.. I would talk owner direct if I had details.
Gwylan House
Located just a short stroll from the old stone walls, beach and harbour of the picturesque seaside town of Tenby, this superb end of terrace house has been wonderfully renovated to offer a ground floor apartment perfect for couples and a maisonette over the first and second floors, ideal for families or groups of friends. Booked together they offer the room to spread your wings a little more, but are equally perfect booked separately. From such an ideal position, the opportunities for delightful days out are endless, whether you choose to soak up the wondrous sandy beaches, walk some of the famous Pembrokeshire Coast Path, try a round of golf, peruse the unique little shops, test the array of eating places or even take a boat trip to Caldey Island - all within a short stroll. Should you fancy a day away, the wonders of Pembrokeshire, with its historic castles, old woollen mills, theme parks, the Welsh Zoo and so much more, are all also close at hand. Two delightful holiday homes for all ages.
The property
The main part of this beautiful house, the maisonette, is located across its first and second floors, only sharing the entrance hallway with the apartment.
On the first floor, the large kitchen/diner and the welcoming sitting room are both ideal for family time.
You can prepare scrumptious meals together and chat round the table, catch up on some reading with one of the many books in the property, relax by the TV or enjoy a board game.
A single bedroom and a shower room are also on the first floor, and a twin, a double and the bathroom can be found on the second floor, making this a perfect family holiday home.
Note: This property is in the same house as Ref. 927598, together they sleep 8.
Summary
- Over first and second floors
- Three bedrooms: 1 x second floor double with TV, 1 x second floor twin, 1 x first floor single
- Shower room with shower, basin and WC
- Second floor bathroom with bath, separate power shower, basin and WC
- First floor kitchen with dining area
- First floor sitting room.
- Electric storage heaters
- Electric oven and hob, microwave, fridge/freezer, dishwasher, 2 x TVs with FreeSat, DVD, WiFi, selection of books, games and DVDs
- Fuel and power inc. in rent
- Bed linen and towels inc. in rent, please bring own beach towels
- Cot and highchair
- Off road parking for 1 car at front of property with access for loading/unloading
- Additional parking in railway station car park next door (summer/winter £4.00/£1.00 daily or £16.00/£3.00 per week)
- Sorry, no pets and no smoking
- Fishing and golf equipment
- Shops, pubs and beach 5 mins walk
- Railway station next door
- Note: One inflatable boat available to use at own risk
About the location
TENBY
Pembroke 11 miles; Carmarthen 26 miles.
The bustling seaside resort of Tenby, known within Wales as “The Jewel in the Crown", is majestically positioned on the spectacularly beautiful 'Welsh Riviera'. Tenby is part of the stunning 186 mile Pembrokeshire Coast National Park where the water is warmed by the Gulf Stream and the county is one of the sunniest places in the UK. Enclosed by medieval walls, this beautiful town features a maze of cobbled streets, hosting an array of quirky shops, indoor locally-sourced food market, tea rooms and tempting restaurants. Almost three miles of stunning, Blue Flag-awarded beaches provide a variety of watersports, whilst walkers and cyclists can enjoy the local flora and fauna on the coastal paths, something the competitors of the world-renowned Tenby Iron-Man contest (held in mid-September) haven’t time for! A boat trip to Caldey Island is recommended to enjoy the beauty and tranquillity of the monastery and island scenery, and you can enjoy seal and puffin sightings en-route! Explore the magnificent Tudor Merchant's House, or visit the nearby resorts of Saundersfoot or Manobier. For teens and younger visitors, Oakwood Theme Park provides a brilliant, fun-filled day out whilst Folly Farm offers everything from old-fashioned fairground rides to animals both local and exotic! The perfect location for an enjoyable and varied holiday.